--- description: ¿Qué piensan los usuarios de DoneDone? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de DoneDone gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DoneDone - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de seguimiento de errores](/directory/30090/bug-tracking/software) > [DoneDone](/software/130775/donedone) # DoneDone Canonical: https://www.capterra.do/software/130775/donedone Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.do/software/130775/donedone?page=2) > Un software de gestión de tareas y seguimiento de problemas sencillo de usar para equipos de 2 a 200 personas. Gestiona proyectos y clientes, todo en un solo lugar. > > Veredicto: 50 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa DoneDone? Cualquier equipo que desee una forma sencilla de gestionar tareas, problemas, errores u otros flujos de trabajo. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 50 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funcionalidades | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: DoneDone - **Constitución**: 2007 ## Contexto comercial - **Precio de partida**: US$5.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Alerts/Escalation - Auditoría de problemas - Gestión de asignaciones - Gestión de flujos de trabajo - Gestión de la base de conocimiento - Gestión de proyectos - Gestión de tareas - Gestión de tickets - Panel de comunicaciones - Priorización - Registro de auditoría - Seguimiento de problemas ## Integraciones (en total: 5) - GitHub - Google Drive - Harvest - Slack - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos ## Categoría - [Sistemas de seguimiento de errores](https://www.capterra.do/directory/30090/bug-tracking/software) ## Categorías relacionadas - [Sistemas de seguimiento de errores](https://www.capterra.do/directory/30090/bug-tracking/software) - [Herramientas de seguimiento de problemas](https://www.capterra.do/directory/30675/issue-tracking/software) - [Herramientas de gestión de tareas](https://www.capterra.do/directory/10030/task-management/software) - [Sistemas de seguimiento de candidatos](https://www.capterra.do/directory/30060/applicant-tracking/software) ## Alternativas 1. [JIRA Service Management](https://www.capterra.do/software/138769/jira-service-management) — 4.5/5 (763 reviews) 2. [Salesforce Service Cloud](https://www.capterra.do/software/136189/salesforce) — 4.5/5 (820 reviews) 3. [Issuetrak](https://www.capterra.do/software/16499/issuetrak) — 4.6/5 (205 reviews) 4. [Caspio](https://www.capterra.do/software/137206/caspio) — 4.6/5 (249 reviews) 5. [Wrike](https://www.capterra.do/software/76113/wrike) — 4.4/5 (2887 reviews) ## Opiniones ### "It works when I need it to" — 4.0/5 > **Usuario verificado** | *28 de junio de 2019* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Easy to access Easy to use without any formal training Great for cross team/company collaboration > > **Puntos en contra**: not sure i can think of anything wrong but I am also not a power user; I only use this when people from the business side choose to reach out to our team with the tool. > > Great\! ----- ### "Perfect for internal bugfixes" — 5.0/5 > **Robert** | *25 de febrero de 2020* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We enjoy using DoneDones because it's very user-friendly. It's very easy to find issues, filter by key terms, create new issues and communicate with team members. > > **Puntos en contra**: We haven't so far found anything that we don't like. Perhaps we could benefit from havinf additional notifications for overdue issues or tickets that have not been updated for a long time. > > We are using DoneDone to track status of issues in our SaaS product. Service management team creates new tickets and assigns them to the relevant team member, who then updates ticket status, once progress is made. This works perfectly for our internal bug fixing process. ----- ### "Easy Software that teams enjoy using" — 3.0/5 > **Kathleen** | *28 de junio de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: My team likes it, there is no ramp up time and its very simple to export all the ticket details, plus Slack integration > > **Puntos en contra**: Because none of the drop down menus are customizable and because its not possible to create categories for disposition, reason codes, etc I'm going to have to cancel it. > > Loved it for what it is, but we have outgrown it rather quickly bc its too rigid :( ----- ### "A Client Perspective" — 5.0/5 > **Todd** | *3 de julio de 2019* | Educación superior | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: DoneDone is the issue tracking system used by the website design and development group that my university department hired for our website. As a client user of DoneDone I love the "transparency" of the DoneDone issue posting system: I can see the input and responses of everyone involved in tackling an issue, and I can add additional stakeholders as necessary. As a result, we are all always clear on who's doing what and the status of an issue. By comparison, the bug/issue tracking system that is used by my university's IT department is cumbersome, confusing, and non-transparent. The user experience is poor, and the complexity discourages me from reporting all but the most serious issues. > > **Puntos en contra**: As a client user of the DoneDone software, I have no dislikes. It is a simple, clean user interface and interaction that nicely focuses the communication between the client team and the design/development team. > > The design/development group we hired to build the website for our university department introduced us to DoneDone. During the design phase, between face-to-face working meetings, DoneDone proved to be an optimal platform to refined bite-sized design issues, and to keep everyone abreast of the emerging design. During the testing phase, DoneDone was a simple, transparent conduit of issues found and issues resolved. Currently, in the site maintenance phase, we, as clients, use DoneDone maybe a dozen or so times a year, and it is all just easy and straightforward. ----- ### "Excellent excellent product" — 5.0/5 > **Judy** | *29 de junio de 2019* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I use this software on a daily basis - I manage all my tasks, queries and projects with ease. This is an incredible piece of software - it makes my life incredibly easy. I love the reporting and I love how easy the tasks are to manage. There is no way I could so my projects efficiently without Done done. > > **Puntos en contra**: The only small issue I have is accessing the projects - if you have a large list of projects you always need to get back to the drop down to change between projects. It would be great ti hace a clickable menu on the side for ease of access > > I could not imagine my business life without Done done - the best software I have ever discovered or used. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.do/software/130775/donedone?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/130775/donedone) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados