--- description: ¿Qué piensan los usuarios de Mailjet? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Mailjet gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mailjet - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de email marketing](/directory/30013/email-marketing/software) > [Mailjet](/software/130105/mailjet) # Mailjet Canonical: https://www.capterra.do/software/130105/mailjet Página: 1 de 19\ Siguiente: [Página siguiente](https://www.capterra.do/software/130105/mailjet?page=2) > El mejor software de email marketing, creado para desarrolladores, y el preferido por los equipos de marketing > > Veredicto: 455 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Mailjet? Mailjet tiene oficinas en todo el mundo y opera con más de 100 000 clientes y socios en 150 países. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 455 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sinch ## Contexto comercial - **Precio de partida**: EUR 8.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, danés, español, francés, inglés, italiano, neerlandés, portugués, sueco - **Países disponibles**: Alemania, Australia, Brasil, Bélgica, Canadá, China, España, Estados Unidos, Francia, India, Irlanda, Japón, México, Nueva Zelanda, Países Bajos, Reino Unido, Suecia ## Funcionalidades - A/B Testing - API - Acciones activadas por evento - Alertas y notificaciones - Análisis de campañas - Arrastrar y soltar - Automatización de marketing - Autoresponders - CAN-SPAM Compliance - CRM - Campañas de goteo - Campos personalizables - Captura de clientes potenciales - Comprobación de dominios - Comprobación de sintaxis - Creación de informes/análisis - Editor WYSIWYG - Gestión de campañas - Gestión de contactos - Gestión de correo electrónico - Gestión de equipo - Gestión de listas - Gestión de modelos - Gestión de suscriptores - Herramientas de colaboración - Marketing por correo electrónico - Mobile Optimization - Personalización de mensajes - Plantillas de correo electrónico - Programación de campañas - Páginas de aterrizaje y formularios web - Real-Time Notifications - Segmentación - Segmentación de clientes - Seguimiento de clics - Seguimiento por correo electrónico - Simple Mail Transfer Protocol (SMTP) - Third-Party Integrations ## Integraciones (en total: 81) - Act\! - ActiveCampaign - Adobe Commerce - Airtable - Amazon Seller Tool - Asana - BigCommerce - Bullhorn ATS & CRM - Calendly - Capsule - ClickFunnels - Close - Coevera - Contactually - Copper … y 66 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas de email marketing](https://www.capterra.do/directory/30013/email-marketing/software) ## Categorías relacionadas - [Herramientas de email marketing](https://www.capterra.do/directory/30013/email-marketing/software) - [Herramientas de email transaccional](https://www.capterra.do/directory/31564/transactional-email/software) - [Software para crear landing pages](https://www.capterra.do/directory/30844/landing-page/software) - [Herramientas de automatización de marketing](https://www.capterra.do/directory/6/marketing-automation/software) - [Herramientas de email tracking](https://www.capterra.do/directory/31325/email-tracking/software) ## Alternativas 1. [Brevo](https://www.capterra.do/software/132996/brevo) — 4.6/5 (3486 reviews) 2. [Gmail](https://www.capterra.do/software/202338/gmail) — 4.8/5 (13474 reviews) 3. [Mailchimp](https://www.capterra.do/software/110228/mailchimp) — 4.5/5 (17642 reviews) 4. [MailerLite](https://www.capterra.do/software/136603/mailerlite) — 4.7/5 (2318 reviews) 5. [Constant Contact](https://www.capterra.do/software/31898/constant-contact) — 4.3/5 (2934 reviews) ## Opiniones ### "ME encanta" — 5.0/5 > **Jeison** | *30 de octubre de 2025* | Medios de difusión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Su capa gratuita es excelente para iniciar, estoy usando su api con moodle, y hasta el momento sin quejas > > **Puntos en contra**: No tengo queja alguna, ya que para lo que ofrece su capa gratuita estoy feliz, la he usado en otros proyectos y funciona bien > > Facil de configurar en su api y bastante buena las funciones gratuitas, las estadisticas son buenas etc. ----- ### "Extremely frustrating compliance process and sending limits for legitimate business use" — 1.0/5 > **Eduardo** | *23 de junio de 2026* | Servicios financieros | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: their pricing is based on the monthly amount of emails sent, rather than the size of the subscribers list. > > **Puntos en contra**: \*\*Title: Extremely frustrating compliance process and sending limits for legitimate business use\*\* We started using Mailjet for legitimate customer satisfaction surveys sent to active clients of our company. We are not using purchased lists, scraped contacts, or unsolicited third-party marketing campaigns. Despite providing multiple explanations about our business model, customer relationship, data collection process, legal basis, and campaign metrics, Mailjet kept applying restrictive sending limits and repeatedly asked for increasingly specific documentation, including individual proof of consent for specific contacts. Our campaigns had 0% spam complaints and a very low unsubscribe rate, which clearly shows that recipients were not treating our emails as abusive or unsolicited. The main issue was bounce rate, which can naturally happen when working with a large customer database where some customers manually provide emails, occasionally with typos or outdated addresses. Instead of helping us solve the deliverability issue in a practical way, the process became exhausting and bureaucratic. Their support responses felt like a never-ending compliance loop, with repeated requests that are not always realistic for large companies with hundreds of thousands of active customers. If you are a company planning to use Mailjet for high-volume customer communications, especially if your contacts come from an existing contractual customer relationship rather than a simple newsletter checkbox, be very careful. You may face account restrictions, sending limits, long review processes, and repeated requests for documentation before being able to use the platform normally. In our experience, Mailjet was not a good fit for enterprise-level customer communication where contacts are collected through real business processes, contracts, customer service interactions, and onboarding workflows. I would strongly recommend evaluating other providers before committing operationally to Mailjet. ----- ### "A good software but with some flaws" — 4.0/5 > **Alexandra** | *30 de junio de 2021* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too. > > **Puntos en contra**: However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software. > > So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above. ----- ### "Good service" — 5.0/5 > **Gareth** | *10 de septiembre de 2025* | Seguros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Easy to use layout, good support, good content around helping to be successful, I like the UI as well > > **Puntos en contra**: Email deliverability could be addressed more in teh flow of creating campaigns to help get them in to inbox > > I like the service it is better value than my previous one and I am seeing some good usage out of it ----- ### "Mailjet is a Nightmare for Small Startups – Avoid at All Costs" — 1.0/5 > **Bertrand** | *19 de marzo de 2026* | Bienes de consumo | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced technical skills. The interface is fairly simple and allows you to create and send campaigns without too much difficulty. Pricing is also reasonable compared to some competitors, which can make it attractive for small businesses at first. However, beyond that, there is nothing particularly outstanding. The features are quite standard and do not really differentiate Mailjet from other email marketing tools on the market. Overall, it does the basics, but without bringing any real added value compared to similar solutions. > > **Puntos en contra**: What I liked least about Mailjet is the lack of reliability and the way accounts can be blocked without any prior warning. This creates a very risky situation for a business, especially when email communication is a key part of your activity. Decisions seem to be based purely on technical criteria, without any real understanding of the business context or human review. This makes it impossible to build a stable medium- or long-term strategy. Even with clean contact lists, strong engagement, and proper consent from recipients, there is no guarantee that your account will remain active. On top of that, customer support is extremely slow, which only makes the situation more frustrating when issues occur. > > We are a tiny startup with only 10 employees, and we used Mailjet for 2.5 years. Let me tell you, it was a complete disaster. Twice, our account was blocked for over a week with ZERO warning. Why? “Technical reasons.” No human review, no consideration of our business. We only send newsletters and catalogs to clients or contacts who explicitly opted in, yet Mailjet still decided we weren’t compliant. If you’re thinking about using Mailjet to grow your business, think again. You cannot plan anything medium- or long-term, because your account can be frozen overnight for no reason. This is not a partner; it’s a ticking time bomb. Our data is top-notch: over 98% deliverability, engagement and click rates far above the industry average, almost no unsubscribes, and nearly zero spam reports. Mailjet doesn’t care. And if you think support will help? Think again. They take over a week to respond, leaving you completely stranded. My advice to any small business or startup: run in the opposite direction. Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely. ----- Página: 1 de 19\ Siguiente: [Página siguiente](https://www.capterra.do/software/130105/mailjet?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/130105/mailjet) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados