--- description: ¿Qué piensan los usuarios de CDK Global? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CDK Global gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CDK Global - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para concesionarios](/directory/20005/auto-dealer/software) > [CDK Global](/software/122988/cdk-global) # CDK Global Canonical: https://www.capterra.do/software/122988/cdk-global Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.do/software/122988/cdk-global?page=2) > CDK Global es el proveedor líder de soluciones en tecnología de venta minorista de vehículos para concesionarios y fabricantes de todo el mundo. > > Veredicto: 207 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 207 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funcionalidades | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CDK Global - **Constitución**: 1974 ## Contexto comercial - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: francés, inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Base de datos de contactos - Contabilidad - Creación de informes/análisis - Departamento de atención al cliente - Gestión de clientes potenciales - Gestión de contactos - Gestión de documentos - Gestión de inventarios - Gestión de ventas al por menor - Gestión financiera - Para concesionarios de automóviles - Seguimiento de arrendamientos - Seguimiento de interacciones ## Opciones de asistencia - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para concesionarios](https://www.capterra.do/directory/20005/auto-dealer/software) ## Categorías relacionadas - [Software para concesionarios](https://www.capterra.do/directory/20005/auto-dealer/software) - [Software CRM](https://www.capterra.do/directory/2/customer-relationship-management/software) - [Software de contabilidad para concesionarios](https://www.capterra.do/directory/31296/auto-dealer-accounting/software) ## Alternativas 1. [Carsforsale.com](https://www.capterra.do/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.capterra.do/software/2058/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.capterra.do/software/71935/dealercenter) — 4.9/5 (1479 reviews) 4. [AutoRaptor CRM](https://www.capterra.do/software/118844/autoraptor-crm) — 4.6/5 (273 reviews) 5. [Frazer](https://www.capterra.do/software/34553/frazer-auto-dealer-software) — 4.7/5 (150 reviews) ## Opiniones ### "CDK is great..If only it was more user friendly" — 5.0/5 > **Jeffrey** | *27 de noviembre de 2023* | Automoción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like that CDK has many important functions that add value to our daily operations. I like the fact it serves many functions in an all in one software. > > **Puntos en contra**: I wish CDK was more user friendly. On the F\&I side, be ready to train employees for weeks before being fully ready to sign a customer up. > > CDK is great, it has many features built in one single product. ----- ### "Software unmatched\!" — 4.0/5 > **ZACHARIAH** | *5 de mayo de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The part look up system, it worked very well. I really enjoyed the fact that when you type just partial part of a number you were looking for, it would pull all possibilites. > > **Puntos en contra**: The adjustment system, such as bin counts. When adjusting a part out of inventory, sometimes it would adjust to a negative quantity, which would throw inventory levels off. > > Great experience for the time I used CDK, it was a little difficult to learn the system at first, but once setup, it was a very smooth operation. ----- ### "Assistant Parts Manager" — 2.0/5 > **Austin** | *2 de septiembre de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Not entirely sure if I can list something that I like the most. I have looked into other DMS systems and thus far, over the past three years, I have found that CDK is well behind the times and I can't think of anything I like the most other than I have been using it for 14 years and I know how to navigate through it. > > **Puntos en contra**: Almost everything, very difficult to find things within CDK that you don't know about. Just the other day I tried to find where I could delete something out of the system, vendor codes/sources, and it took me almost an hour to figure it out even with the "launch code search" function. > > It gets the job done but with a disconnect on all sides. There are other DMS systems out there that flow much better and answer a lot of things that we need and CDK just doesn't seem to want to bring their system into the 21st century. ----- ### "Romeo Auto Group Review from BDC Manager" — 4.0/5 > **Heather** | *8 de junio de 2021* | Automoción | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The easy accessibility to our customers. Multiple mining areas. Customized reports. > > **Puntos en contra**: Lead assignment rules. Be-backs not being accurate. Having to call in for most things to be changed rather than just being able to make the changes yourself. > > Elead is overall a great tool. There are some kinks that need to be worked out but unfortunately you are not able to contact anyone to make suggestions. Customer service is on the higher side when you call in, but the reps for the stores have not been the best. \[SENSITIVE CONTENT HIDDEN\] has been the ultimate breath of fresh air and even no longer being in charge of our account, still helps out when someone else can not get something solved. Compared to other CRMs I would say Elead has an edge up. ----- ### "Powersports is thriving\!" — 5.0/5 > **Brittany** | *16 de abril de 2024* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We switched from Dealertrack DMS for our Powersports department and it has been a game changer with our customers, part management, invoicing, accounting, etc. > > **Puntos en contra**: The software interface looks very old school, early 2000's AOL style. ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.do/software/122988/cdk-global?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/122988/cdk-global) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados