¿Quién usa Vend POS?

Moda y accesorios, muebles y accesorios para el hogar, tienda de regalos, artículos deportivos, pasatiempos y música, comercios minoristas de comida especializada y bebidas, comercios minoristas de salud y belleza y electrónica y computación.

¿Qué es Vend POS?

Vend es un POS de iPad diseñado para que los comercios minoristas vendan, midan, administren y hagan crecer el negocio. Los comercios minoristas en más de 20 000 tiendas utilizan Vend para aceptar pagos, rastrear a los clientes, administrar el inventario y ejecutar análisis de negocios para obtener información en tiempo real sobre el rendimiento comercial. Vend ofrece a los comercios minoristas acceso a herramientas más potentes e intuitivas que los sistemas empresariales, a una fracción del costo.

Información sobre Vend POS

Vend

http://www.vendhq.com

Fundada en 2010

Resumen de precios de Vend POS

Vend POS dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de Vend POS está disponible a partir de US$99.00/mes.

Precio inicial

US$99.00/mes

Versión gratuita

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Formación

En persona

En directo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

En línea

Funciones de Vend POS

Software de catálogos

El proveedor no ha rellenado esta información.

Códigos SKU/UPC
Códigos de barras/RFID
Gestión de artículos
Gestión de proveedores
Gestión de renovaciones de pedidos
Optimización de inventario
Previsión
Registro de entrada y salida
Seguimiento de costes
Seguimiento de inventario
Seguimiento de números de serie
CRM
Comercio electrónico
Creación de informes/análisis
Gestión de comisiones
Gestión de empleados
Gestión de ingresos
Gestión de mercancías
Gestión de pedidos
Gestión de órdenes de compra
Marketing por correo electrónico
Pedido por correo
Programa de fidelización
Varias ubicaciones
Acceso móvil
Alertas y notificaciones
Creación de informes/análisis
Equipamiento
Gestión de almacén
Gestión de inventario de fabricación
Gestión de inventario de minoristas
Gestión de proveedores
Gestión de renovaciones de pedidos
Gestión multicanal
Identificación del producto
Optimización de inventario
Previsión
Asistencia del programa de fidelización
Comercio electrónico
Gestión de comisiones
Gestión de descuentos
Gestión de inventarios
Gestión de precios
Gestión de tarjetas de regalo
Lectura de códigos de barras
Permisos de acceso de usuarios
Punto de venta para bares
Punto de venta para restaurantes
Seguimiento de ingresos
Seguimiento de ventas
Firma electrónica
Gestión de comisiones
Gestión de descuentos
Gestión de ingresos
Gestión de tarjetas de regalo
Integración de comercio electrónico
Lectura de códigos de barras
Perfil de cuenta de cliente
Programa de fidelización
Punto de venta (POS) al por menor
Punto de venta para restaurantes
Varias ubicaciones
Compras
Facturación
Gestión de almacén
Gestión de cadena de suministro
Gestión de catálogos
Gestión de envíos
Gestión de ingresos
Gestión de inventarios
Gestión de la producción
Gestión de materiales
Gestión de pedidos
Gestión de productos
Gestión de proveedores

El proveedor no ha rellenado esta información.

Reseñas de Vend POS

Mostrando 5 de 211 reseñas

En general
4.3/5
Facilidad de uso
4.4/5
Atención al cliente
4.2/5
Funcionalidades
4.1/5
Relación calidad-precio
4.2/5
Daniel P.
Co-Founder
Alimentación y bebidas
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 5/6/2018

"After 2 Years Working with Vend, We are extremely satisfied. It has added value to our business."

Comentarios: Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.

Puntos a favor: Pros:
Intuitive interface. Most of our users are able to adapt in a few days.
Reporting Structure is Good.
We can replicate a site basically in few minutes.
Only Online Software that actually complied with Regulatory Fiscal requirements with no additional customization.
Cons:
Which it could have more apps available for integration(Mobile Apps) and hospitality configurations. .
Lack of Business Intelligence Interfaces.

Contras: Lack of application Integration with third parties. Even though I find Vend very functional, I would like to see vend have payments gateways integrated in our region or country (Honduras, Central America).

Respuesta de proveedores

por Vend el 18/6/2018

Hey Daniel, appreciate you taking the time to leave a review of Vend. Great to hear that you are extremely satisfied with using Vend and that it's added value to your business. That is the type of feedback we love to hear from retailers! If you have any integration suggestions that you'd like to see please reach out to our team and let us know - your feedback is valuable to us. Best, Lucia (Vend's Community Manager)

  • Fuente de la reseña 
  • Publicado el 5/6/2018
Darrel W.
General Manager
Comercio minorista, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 10/10/2018

"Awesome POS system"

Comentarios: Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened of computers. We also have a sister business that is totally different......but we're able to integrate our loyalty program using VEND, and it's easy for each business to personalize the system.

Puntos a favor: I spent several months reviewing POS to replace our existing system---being cloud based and integrating with Shopify were absolute musts. I had narrowed it down to two, Vend being one. Since we are a non-profit they gave us a discount, which clinched the deal, but Vend also had acouple features we liked that the other one didn't. Once it was approved, I spent a month or so converting all of our products (about 3000), customers (over 3000) and vendors (a few hundred) into the new system, using CSV files, as well as changing the way departments and categories worked----much more closely to how we operate than our old system allowed. Five days after we went live, I went on a ten day vacation to Europe. All my employees said it was really easy to learn and navigate (and the few questions they had were quickly answered by their 24/7 help). They're are always making improvements and updates.

Contras: Their e-commerce platform comes as part of our package, but at the time we signed up (two years ago), it was still pretty plain, so we're still paying for a separate Shopify account (it integrates quite well with Shopify, so I haven't been in a hurry to switch over anyway). At some point I'll probably take a closer look and see if switching over makes sense.

  • Fuente de la reseña 
  • Publicado el 10/10/2018
Peter D.
Owner
Bienes de consumo, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    3/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    2/5
  • Asistencia técnica
    3/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    2/10
  • Fuente de la reseña 
  • Publicado el 21/2/2017

"Staff that enter in new stock items, are also be granted access to All your sales history"

Comentarios: We have been using Vend for 2 years in a retail shop.
Cons;
Beware Employers if you want your staff to enter in "new stock" no matter how junior they maybe they will be able to see all you sales history totals daily monthly, your financial health. Are you ok with that ?
If you don't have many new stock items then that may be fine, but in my case we have new products monthly so all my staff get to see how the business is doing and they see the big amounts of money coming in leading to discussions and justifications about the expenses with union delegates. Would you as an employer really want that, all your sensitive business data out there for all who enter in new stock to see ?? Would you be ok with a competitor finding out you business health ? I,m not. !!
Moving forward what I would like to see in Vend is a stock entry window, or a class just above general cashiers but, below managers for stock entry and stock management, creating new items etc. Well that is my only Con . (Pros)
If that mentioned above is not a problem for you then the rest of Vend is great !!!
Download it and try it out for free, see if it is for you .
For me sadly, it's a deal breaker and after two years I'm looking for another POS solution.

Puntos a favor: Great easy to use systems on the front end, stable data base that despite having over 6,000 items with in it doesn't miss a beat. It professional looking. Elegantly handles discounts by either % or by dollar value. Great reports. Integrates well with Xero and my website.

Contras: Beware Employers, anyone who can enter in new stock will see everything, sales history, reports, you sensitive business data, your business health. Download load it try it for yourself. I have raised this with Vend, and my response back was "Is this really a problem?".
For me it is.

  • Fuente de la reseña 
  • Publicado el 21/2/2017
James D.
Director
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 29/7/2018

"So easy to use, even my Grandma could use it."

Comentarios: love using Vend. Its simplicity allows for quick training of new employees of all technological experience. However, the best feature is the ability to use it during an internet outage. We had this happen a few times where the internet went out, yet we were still able to conduct transactions. With our old POS system, an internet outage meant we had to close until the internet was restored. With Vend, there was no wait. We were still able to process sales and didn’t lose money. However, the lack of Priority Phone Support, while we haven’t yet needed it, is a little disconcerting. Adding this to all of the plans would create a near-perfect system.

Puntos a favor: absolutely love the ease of use of Vend. While I myself am rather technologically literate, some of my employees are not. However, because of how easy Vend is to use, they picked up on how to use it within an hour. I do also love the cloud services and their ability to keep running even through an internet outage. I did like that I had the ability to try out the product before purchasing. I realized within minutes that I preferred it so much more than my previous POS system. My favorite aspects are the value and price. You seem to get so much product at such a cheaper price than its competitors. I also liked that we could use our existing cash drawer and receipt printer with Vend. The loyalty dollars option is not something we currently use, but it is nice to know that we could always opt-in.

Contras: Even though I use Google Chrome as my daily web browser, I am not fond of the fact that this is the only browser that works with Vend. If an update breaks Chrome, then I am left without a POS system. I’m hoping that they fix this and allow other browsers to work with the system. I also do not like the fact that I have to pay an additional cost for Premium Phone Support. If I am paying for your product, I should have support that is available at the highest level and available when I need it. Sometimes, something is so important that it can’t wait for an email support response. This is something that definitely needs fixing.

Respuesta de proveedores

por Lucia el 27/8/2018

Hey James, we love to hear that retailers love Vend! Thanks for your review of Vend POS − great to hear that training has gone well and that you’ve made good use of our offline mode, it’s really an essential feature for a modern POS. Vend is fully supported on Google Chrome and Safari, we cannot guarantee that Vend will work as it should on other browsers, some features may work and some may not. Sorry if that’s not ideal for your business setup and appreciate your feedback on this. We highly recommend using Google Chrome for the best performance. Best, Lucia (Vend’s Community Manager).

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 29/7/2018
Jim W.
District Manager
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 10/7/2018

"Completely streamlined the way we do business"

Comentarios: Thorough reporting, cost effective, reduces our workload. Easier management of inventory.

Puntos a favor: I absolutely love the multi-store functionality of Vend. We used to have to create multiple transfers because our previous software was not cloud based and did not communicate between stores. It was a huge headache to manage two completely separate inventories. Vend solved this problem and cut our work load in half. Our inventory counts are now far more accurate and easy to facilitate. The interface is extremely user friendly, and new employees typically need very minimal training to become proficient completing transactions. The reporting is absolutely fantastic and thorough. The thorough reporting has allowed us to order product far more efficiently and accurately than before. The price is reasonable, the customer support is fantastic.

Contras: I really can't think of much negative to say about Vend. We have had a great experience with Vend, and all of the issues that we have had were successfully resolved in short order by the outstanding on-boarding and support teams.

Respuesta de proveedores

por Vend el 18/7/2018

Hey Jim, thank you for your glowing review of Vend POS! We're delighted to hear that you're so pleased with Vend point of sale software and that you've had a great experience with our team. Have a wonderful day! Best, Lucia (Vend's Community Manager)

  • Fuente de la reseña 
  • Publicado el 10/7/2018