¿Qué es When I Work?

When I Work ahora es gratis para siempre. Es la forma más fácil para que las empresas puedan programar el trabajo y comunicarse con sus empleados a tiempo parcial. Comunica los horarios y facilita un reloj de tiempo a cada trabajador. Programa sobre la marcha con aplicaciones gratuitas para iPhone y Android. Ahorra tiempo y dinero con herramientas sencillas de planificación de personal.

When I Work ayuda a planificar el trabajo de más de 500 000 personas en todo el mundo. Miles de empresas se registran cada semana en When I Work. Precios desde 1.50 $ mensuales por usuario.

¿Quién usa When I Work?

Desde pequeñas empresas hasta grandes corporaciones empresariales: equipos de gestión de todos los sectores usan el software gratuito When I Work (hasta 75 empleados) para gestionar la planificación de personal y mejorar la comunicación.

¿Dónde se puede implementar When I Work?

Basado en la nube
Entorno local

Sobre el proveedor

  • When I Work
  • Ubicado en Minneapolis, EE. UU.
  • Fundada en 2010

Asistencia de When I Work

  • Chat

Países disponibles

Alemania, Australia, Canadá, Estados Unidos, Irlanda y otros 5

Idiomas

inglés

Sobre el proveedor

  • When I Work
  • Ubicado en Minneapolis, EE. UU.
  • Fundada en 2010

Asistencia de When I Work

  • Chat

Países disponibles

Alemania, Australia, Canadá, Estados Unidos, Irlanda y otros 5

Idiomas

inglés

Imágenes y vídeos de When I Work

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Vídeo de When I Work
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When I Work Software - 5

Comparar el precio de When I Work con productos similares

When I Work

When I Work

US$2.50/mes
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US$2.00/mes
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US$34.99/mes
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US$14.00/mes
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Funciones de When I Work

  • Acceso móvil
  • Actualizaciones en tiempo real
  • Alertas y notificaciones
  • Almacenamiento seguro de datos
  • Base de datos de empleados
  • Búsqueda/filtro
  • Calculadora de costes de trabajo
  • Cambio de turnos
  • Chat en tiempo real
  • Comunicación multicanal
  • Control de procesos de aprobación
  • Controles o permisos de acceso
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Cálculo de horas extra
  • Feed de actividad y noticias
  • Gestión de ausencias
  • Gestión de calendarios
  • Gestión de control de horas
  • Gestión de docentes y personal escolar
  • Gestión de empleados
  • Gestión de eventos
  • Gestión de la disponibilidad
  • Gestión de médicos
  • Gestión de nóminas
  • Gestión de recursos
  • Gestión de subcontratistas
  • Gestión de tareas
  • Herramientas de seguimiento del tiempo online
  • Horas facturables y no facturables
  • Importación y exportación de datos
  • Métricas de rendimiento
  • Notificaciones en tiempo real
  • Panel de actividades
  • Para centros de belleza y balnearios
  • Para comercio detallista
  • Perfiles de empleados
  • Planificación de personal
  • Portal de autoservicio
  • Presupuestos/previsiones
  • Previsión de trabajo
  • Programación
  • Programación a tiempo real
  • Programación automatizada
  • Programación de eventos
  • Recordatorios
  • Registro automático de tiempos
  • Registro único
  • Reserva en línea
  • Seguimiento de actividades
  • Seguimiento de ausencias
  • Seguimiento de ausencias por enfermedad
  • Seguimiento de tiempo en línea
  • Seguimiento de vacaciones/ausencias
  • Seguimiento del tiempo
  • Seguimiento horas/gastos
  • Sincronización de calendario
  • Tarjeta perforada en línea
  • Tiempo y asistencia
  • Uso compartido de archivos
  • Varias ubicaciones

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Opinones de When I Work

Evaluación media

En general
4.5
Facilidad de uso
4.4
Atención al cliente
4.4
Funcionalidades
4.3
Relación calidad-precio
4.4

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
62%
4
28%
3
7%
2
2%
1
1%
Sarah
Executive Director
Usuario de Linkedin verificado
Museos e instituciones, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Its saved me a lot of time

4.0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Trish
Trish
Senior Receptionist and Lead Trainer en EE. UU.
Usuario de Linkedin verificado
Veterinaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great software for teams of all sizes

5.0 hace 3 años

Comentarios: I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Puntos a favor:

- Shift templates, makes scheduling a lot easier - The ability to copy and paste any shift, even faster than clicking and choosing - Simple to add and remove employees - App is fairly easy to use - Time clock is awesome, easy to use

Contras:

- Looking at the full staff schedule on a particular day can be tedious. - For those making schedules, it's so much easier to do on a computer - In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Respuesta de When I Work

hace 3 años

Hi Trish, Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work! Best, Amanda

mera
freelancer en Egipto
Servicios para el consumidor, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

my review about when i work

5.0 hace 3 semanas Nuevo

Comentarios: An company may manage time and attendance, create and amend employee schedules, add new tasks to the calendar, check timesheets, and fill shifts using the cloud-based employee scheduling tool When I Work. Using native and browser-based applications, When I Work enables users to manage schedules and track time on mobile devices. When their schedules change, employees receive smartphone alerts, and they may use the app to request time off or shift changes. When staff members request time off, managers are informed and have the option to approve it online. Users can prevent scheduling conflicts by importing personnel data from spreadsheets or CSV files. Additionally supported are forms of communication including customized messaging and group email services. When I Work interacts with companies that offer payroll services like Gusto, QuickBooks, and ADP.

Puntos a favor:

The simplicity of scheduling and accessibility appeals to me. They have a great customer service crew that is always willing to assist. I had a good overall experience with When I Work, and I would highly suggest it to other Business owners.

Contras:

My only negative experience was having to repeatedly reset my phone due to GPS issues when attempting to clock in, which was unpleasant and time-consuming.

Respuesta de When I Work

hace 2 semanas

Hi Mera, Thanks for taking the time to review our app. We'd like to help resolve any issues that you are experiencing if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. We are here to help!

Usuario verificado
Tactical & Strategic Consultant en RU
Usuario de Linkedin verificado
Ropa y moda, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña
Fuente: GetApp

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

1.0 hace 6 años

Puntos a favor:

Looks slick, appears to offer a lot (which it does, at a cost, see below...) Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Contras:

1. Pricing Practices The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it. Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but... ...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up. And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top. But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't. I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived. 2. App Reliability Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary. 3. Limited Integrations A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either. The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time. Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule. So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some. And that, really, is sad. The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Respuesta de When I Work, Inc.

hace 5 años

Hi there, Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review. As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers. We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner. Have a nice day, Customer Success @ When I Work

Deanna
Business Manager en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

When I Work

5.0 hace 3 meses

Comentarios: Overwall the software works great for time keeping, scheduling shifts and dropping shifts.

Puntos a favor:

Love that I can see all positions and the counts that way I can see if all employees are scheduled for the day. Easy to Post all at once and duplicate schedules.

Contras:

I dislike that we have to pay extra to send messages to the entire team.

Respuesta de When I Work

hace 3 meses

Hey there Deanna, Cassee here with Customer Care. We received your feedback and wanted to follow up! We are glad to know that our Scheduler has made it easier for you to publish and duplicate weekly schedules and that you are able to confirm all employees and positions are accounted for! We love making work less work, so it's great to know we're hitting the mark in that area. There are three communication features within the WorkChat menu: Send Email, Send Team Text, or sending a message through WorkChat. Sending email and WorkChat messages are included without any extra costs to your plan. The Team Texts require credits because they the cost of sending texts via When I Work since it is separate from a standard Cell Phone Plan. Thanks again for giving us feedback on your experience with When I Work. It's always great to hear from our users! Kindly, Cassee

Tori
Tori
Executive Assistant en Canadá
Usuario de Linkedin verificado
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

easy to use

4.0 hace 3 semanas Nuevo

Puntos a favor:

WIW is pretty intuitive, and our team has no problem navigating the software. it's user friendly. we would be lost without using WIW as a scheduling tool.

Contras:

i don't love the fact you have to enter in the amount of hours a team member is taking off when you're entering a day off. we don't use WIW to track hours or as a vacation time management system, we simply just need to put it in the schedule that someone won't be there. it's not something would stop me from using this software or recommending it to someone else, it's just something i find annoying!!

Respuesta de When I Work

hace 2 semanas

Hi Tori, We are sorry to hear you are having issues with Time off Requests. Can you submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can work to resolve this? We're here to help.