--- description: ¿Qué piensan los usuarios de Novo Solutions? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Novo Solutions gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Novo Solutions - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para instalaciones](/directory/30211/facility-management/software) > [Novo Solutions](/software/121230/municipal-asset-management-software) # Novo Solutions Canonical: https://www.capterra.do/software/121230/municipal-asset-management-software Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/121230/municipal-asset-management-software?page=2) > Veredicto: 16 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Novo Solutions? Fabricantes, municipios, hospitales, universidades/colegios, distritos escolares y cualquier departamento de mantenimiento de TI y de las instalaciones. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 16 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funcionalidades | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Novo Solutions - **Constitución**: 1999 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos, Reino Unido ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Alerts/Escalation - Barcode/Ticket Scanning - Base de datos de clientes - Búsqueda de texto completo - Catalog Management - Creación de informes y estadísticas - Creación de informes/análisis - Cumplimiento del código - Discussions/Forums - GPS - Gestión de SLA (Service Level Agreement) - Gestión de activos fijos - Gestión de auditorías - Gestión de centros de atención telefónica - Gestión de colas de espera - Gestión de configuración - Gestión de contratos o licencias - Gestión de demandas de servicio - Gestión de documentos - Gestión de equipos - Gestión de expediciones - Gestión de flujos de trabajo - Gestión de incidentes - Gestión de inspecciones - Gestión de inventarios - Gestión de la base de conocimiento - Gestión de pedidos de trabajo - Gestión de proveedores - Gestión de proveedores - Gestión de proyectos - Gestión de tickets de soporte - Gestión de técnicos - Gestión del mantenimiento - Historial de servicios - Mantenimiento de equipos - Mantenimiento preventivo - Panel de actividades - Portal de autoservicio - Priorización - Programación - Programación del mantenimiento - Seguimiento de activos - Seguimiento de costes - Seguimiento de trabajos - Third-Party Integrations ## Integraciones (en total: 2) - CivicPlus SeeClickFix 311 CRM - Zapier ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica ## Categoría - [Software para instalaciones](https://www.capterra.do/directory/30211/facility-management/software) ## Categorías relacionadas - [Software para instalaciones](https://www.capterra.do/directory/30211/facility-management/software) - [Software de gestión de mantenimiento](https://www.capterra.do/directory/30058/maintenance-management/software) - [Software de planificación de trabajos de mantenimiento](https://www.capterra.do/directory/30785/work-order/software) - [Software para ayuntamientos](https://www.capterra.do/directory/31219/municipal/software) - [Software para gestionar gobiernos](https://www.capterra.do/directory/20048/government/software) ## Alternativas 1. [Fracttal One](https://www.capterra.do/software/159911/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.capterra.do/software/179296/getmaintainx) — 4.8/5 (1012 reviews) 3. [Limble](https://www.capterra.do/software/162600/limble-cmms) — 4.8/5 (739 reviews) 4. [Jobber](https://www.capterra.do/software/127994/jobber) — 4.6/5 (1420 reviews) 5. [Asset Essentials](https://www.capterra.do/software/113574/assetessentials) — 4.4/5 (284 reviews) ## Opiniones ### "Buisness problems novo solutions." — 5.0/5 > **Eric** | *25 de diciembre de 2024* | Petróleo y energía | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The overall completeness of the software for our buisness needs. > > **Puntos en contra**: Implementing the software and learning all the features was a bit of a challenge, but well worth learning. > > This software is a complete package allowing us to take manage and monitor requests from customers and work orders. ----- ### "Cost-Effective Solution for Asset and Inventory Management" — 5.0/5 > **Luke** | *13 de mayo de 2024* | Administración gubernamental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The level of customization on asset forms, request forms, and user profiles and groups. I was able to easily set up profiles so department employees don't have to see the assets and inventory for other departments, making the program much easier for them to navigate. The customization on forms is especially useful to us, as we can set up a lot of conditional logic for different asset and request types. It's helped us keep track of lots of data we weren't previously able to. It's helped us pull financial data for insurance and audits far easier than before, too. > > **Puntos en contra**: Some of the UI elements are a bit dated in appearance. Some features, such as the workflow designer, can be a bit difficult to use as a result. In general, though, the simpler appearance works in the program's benefit. I feel if it were more complicated graphically, it would be more difficult to navigate. > > Quite please with no major complaints. There's a bit of a learning curve, but once you get the hang of it, it's great being able to tailor the program to your unique needs. Customer support is quite responsive and has helped us with a couple of solutions to some unique problems and ideas we've had. ----- ### "Asset Manager" — 3.0/5 > **Doug** | *12 de septiembre de 2012* > > **Puntos a favor**: The browser based feature was one of the main reasons for purchase. Support was very helpful during install. > > **Puntos en contra**: The fact that screen features for other modules are present in the single Asset module we purchased is very confusing as to what works and what doesn't. The documentation on your site and through the software is severely lacking. Once again, the fact that the doc for all modules is lumped together makes it hard to find anything. > > We haven't really got into using it very deeply yet, so I don't know what my recommendation would be. As of now I'm not singing praises....yet....we'll see. ----- ### "The learning curve has been longer than we hoped for, but we're getting there." — 4.0/5 > **Michael** | *25 de octubre de 2017* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Once we figure it out, it seems it can do everything we need, and it's been able to integrate with other systems. It's clearly going to be able to grow with our future needs, unlike our previous product. > > **Puntos en contra**: The end user (in our case, primarily customer service staff) have a fairly clunky user experience. There's a lot of jargon and non-obvious ways of executing things. Seem to have had a few more technical glitches than expected. Some of the integrations were very hard to get configured and honestly we're still not 100% sure they're all working right. Really does seem to require not just a champion but an in-house expert. > > Has greatly improved our ability to hold ourselves to response timeliness and evaluated our performance. Has integrated all our customer feedback into a single datastream with key parts of it requiring no manual intervention. ----- ### "Easy to use Work Order Software" — 5.0/5 > **Stephanie** | *11 de enero de 2019* | Administración gubernamental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software is beyond easy to use. It is user friendly and keeps all the information we need to keep the work flow moving. > > **Puntos en contra**: N/A, currently we have not run into any cons to report at this time. > > This software took us from managing paper to being able to keep all of our work and completed work virtually. It is very helpful, time ad cost saving. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/121230/municipal-asset-management-software?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/121230/municipal-asset-management-software) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados