--- description: ¿Qué piensan los usuarios de Paychex Flex? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Paychex Flex gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paychex Flex - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Programas de nóminas](/directory/30202/payroll/software) > [Paychex Flex](/software/119841/paychex-flex) # Paychex Flex Canonical: https://www.capterra.do/software/119841/paychex-flex Página: 1 de 73\ Siguiente: [Página siguiente](https://www.capterra.do/software/119841/paychex-flex?page=2) > Administra la nómina, en línea o internamente, y ahorra dinero en el seguimiento del tiempo, los informes y el procesamiento de la nómina. > > Veredicto: 1805 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Paychex Flex? Paychex Flex es una solución de nómina y RR. HH. ideal para pequeñas y medianas empresas en una variedad de sectores, que incluyen minoristas, servicios profesionales, servicios de alimentación, fabricación y construcción. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 1805 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funcionalidades | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Paychex - **Ubicación**: Rochester, EE. UU. - **Constitución**: 1971 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Acceso móvil - Administración de seguros sanitarios - Alertas y notificaciones - Análisis de datos del mercado - Base de datos de empleados - Clock In/Out - Comentarios de 360 grados - Conformidad con la PCI - Contratación de personal - Creación de informes/análisis - Cumplimiento tributario - Cálculo de horas extra - Facturación - Gestión de asistencia - Gestión de calendarios - Gestión de candidatos - Gestión de control de horas - Gestión de documentos - Gestión de empleados - Gestión de entrevistas - Gestión de indemnizaciones - Gestión de la formación - Gestión de presupuestos - Gestión de tareas - Gestión de ventajas - Gestión del rendimiento - Herramientas de colaboración - Impresión de cheques - Informes de nómina - Inscripción de prestaciones en línea - Panel de comunicaciones - Payment Gateway Integration - Planificación de personal - Portal de autoservicio - Portal de empleados - Portal para empleados - Preparación W-2 - Prevención de fraudes en los pagos - Procesamiento de pagos ACH - Publicación de ofertas de empleo - Recordatorios - Seguimiento de candidatos - Seguimiento de la asistencia - Seguimiento de vacaciones/ausencias - Seguimiento del tiempo - Supervisión de transacciones - Tablero de prestaciones - Tiempo y asistencia - Transferencia - Varias opciones de pago … y 25 características más ## Integraciones (en total: 36) - 7shifts - Altametrics - Attendance on Demand - BambooHR - Bullhorn ATS & CRM - Clover - Connecteam - Core Commissions - EasyLlama - Elavon - Employee Navigator - Engine - Flexspring - Instant Pay - Jirav … y 21 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas de nóminas](https://www.capterra.do/directory/30202/payroll/software) ## Categorías relacionadas - [Programas de nóminas](https://www.capterra.do/directory/30202/payroll/software) - [Procesadores de pago](https://www.capterra.do/directory/30232/payment-processing/software) - [Software de recursos humanos](https://www.capterra.do/directory/5/human-resource/software) - [Software de seguimiento de la asistencia](https://www.capterra.do/directory/30527/attendance-tracking/software) - [Herramientas de gestión del tiempo](https://www.capterra.do/directory/30612/time-tracking/software) ## Alternativas 1. [Deel](https://www.capterra.do/software/205015/deel) — 4.9/5 (4292 reviews) 2. [Rippling](https://www.capterra.do/software/172127/rippling) — 4.9/5 (4830 reviews) 3. [RUN Powered by ADP](https://www.capterra.do/software/185859/run) — 4.6/5 (1452 reviews) 4. [Paylocity](https://www.capterra.do/software/86714/webpay) — 4.3/5 (1847 reviews) 5. [ADP Workforce Now](https://www.capterra.do/software/155895/workforcenow) — 4.4/5 (7228 reviews) ## Opiniones ### "Practice Manager" — 4.0/5 > **Collette** | *24 de marzo de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Having a dedciated customer service representative. There was always someone available that was directly assigned to our account our new payroll company to talk to a general customer service person each time. > > **Puntos en contra**: Untimely correction for errors that were made, and no accountablility for this mistake. Excuses were made that it was not the job of that representative anymore because of a promotion and no one was assigned to the account, so he was doing both jobs. This is not the customers problem it is the companies issue to fix. > > Good until an error occurred with payment to a third party, this became lengthy to get a resolution. If this had not occurred and the other company not offered exceptional pricing I would not have switched from Paychex Flex ----- ### "Easy to use & excellent with compliance\!" — 5.0/5 > **Kari** | *19 de marzo de 2026* | Bienes de consumo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Paychex Flex was super easy to use and communication with the support team was excellent\! It was also a great value for the money for time tracking and payroll for our employees. I love the fact that they helped with all of our mandated reporting. > > **Puntos en contra**: I had no issues with Paychex Flex. Everything worked well for us and the team was always available to help meet any of our needs. > > We used Paychex Flex for payroll and 401K for our hourly and salaried employees. The system was easy to use and I love the fact that they helped with all of our mandated reporting. ----- ### "Legacy payroll provider with a robust offering at a price." — 2.0/5 > **Robert** | *26 de febrero de 2026* | Relaciones gubernamentales | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Paychex Flex is a large company and with that comes a bit of security and knowledge that they can handle any sized customer big or small as well as the unique challenges that come from complex payroll solutions. The rub is that you pay a premium for that type of service. All in all they have a solid and very customizable product and it's well rounded given there several acquisitions to include just about everything under the sun under one product offering. > > **Puntos en contra**: The cost. Being a legacy payroll provider, the cost certainly is high in comparison with all of the other providers. The other thing that could be a challenge was the revolving door of specialist that would be assigned to our account. It seemed like every month or two we'd be assigned to a new Paychex team member. Also given Paychex size it seems that the teams are geo-diverse and don't utilize the same tools and resources to manage customer accounts internally. i.e. probably no shared CRM or Salesforce platform. We'd routinely get calls from folks in different departments trying to upsell our service offering only to tell them we spoke to someone else about this less than a month ago and have no interest in implementing the additional services. > > Strong provider, but overall, the cost was very prohibitive. Cost ultimately had us looking at alternatives, but their solution is more than capable to support the task, unfortunately at a heavy price. ----- ### "Great software with many capabilities" — 5.0/5 > **Deborah** | *6 de marzo de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of use, functionality of software, the software being able to handle all tax withholding of various local jurisdictions. > > **Puntos en contra**: It wasn't always easy to connect with the account assigned representative, however the next available staff was always very helpful and knowledgeable. > > When we first began with Paychex Flex the program needed tweaking to suit the construction industry, multiple job locations which meant multiple taxing jurisdictions and sometimes as many as 4 local taxes to be withheld for one job location. Once these were worked through it worked very well. ----- ### "Money time is run by Paychex" — 5.0/5 > **cynthia** | *26 de abril de 2026* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Paychex is easy to use and has made it more effective to keep track of my benefits and payroll. Paychex is offered by my employers and is free to use and never gives me any issues. > > **Puntos en contra**: There are no complaints with how Paychex is structured it is well designed for that I use it for and had been an effective way of tracking my time. > > Paychex had allowed me to have a good visual of my payments. I enjoy the organization in viewing my benefits and time. ----- Página: 1 de 73\ Siguiente: [Página siguiente](https://www.capterra.do/software/119841/paychex-flex?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/119841/paychex-flex) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados