--- description: ¿Qué piensan los usuarios de TherapyNotes, LLC? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de TherapyNotes, LLC gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TherapyNotes, LLC - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de salud mental](/directory/30217/mental-health/software) > [TherapyNotes, LLC](/software/118981/therapynotes-com) # TherapyNotes, LLC Canonical: https://www.capterra.do/software/118981/therapynotes-com Página: 1 de 40\ Siguiente: [Página siguiente](https://www.capterra.do/software/118981/therapynotes-com?page=2) > Con la confianza de más de 60 000 profesionales de salud mental, el software de EHR TherapyNotes ayuda a los terapeutas a gestionar sus prácticas de forma más eficiente. > > Veredicto: 972 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa TherapyNotes, LLC? Prácticas de salud del comportamiento, tanto profesionales por cuenta propia como grandes organizaciones. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 972 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: TherapyNotes, LLC - **Ubicación**: Horsham, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio de partida**: US$69.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Acceso móvil - Admisión de pacientes - Citas recurrentes - Comunicación con los pacientes - Confirmations/Reminders - Conforme con HIPAA - Creación de informes y estadísticas - Creación de informes/análisis - Diagnósticos iniciales - EPCS Compliant - Facturación - Facturación médica - Filtro de reclamaciones - Formularios personalizables - Gestión de calendarios - Gestión de citas - Gestión de clínicas - Gestión de docentes y personal escolar - Gestión de documentos - Gestión de expedientes de pacientes - Gestión de facturas - Gestión de formularios - Gestión de la conformidad - Gestión de reclamaciones - Historia clínica electrónica/informatizada - Historial de medicamentos - Medication Alerts/Warnings - Medication Management - Mensajería segura - Modelos personalizables - Notas sobre la evolución - Pagos electrónicos - Pagos en línea - Para fines médicos - Planificación del tratamiento - Portal de clientes - Portal de los pacientes - Procesamiento de pagos - Programación de citas - Programación en línea - Recetas electrónicas - Reclamaciones electrónicas - Recordatorios - Remote Treatment Planning - Seguimiento de reclamaciones - Sistemas de apoyo en la toma de decisiones - Software de telemedicina - Therapy Notes - Varias ubicaciones - Videoconferencia … y 13 características más ## Integraciones (en total: 3) - Google Calendar - Microsoft Outlook - iCloud ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de salud mental](https://www.capterra.do/directory/30217/mental-health/software) ## Categorías relacionadas - [Software de salud mental](https://www.capterra.do/directory/30217/mental-health/software) - [Software de historia clínica electrónica de psiquiatría](https://www.capterra.do/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software) - [Software para agendar citas](https://www.capterra.do/directory/30757/appointment-scheduling/software) - [Software para atención médica domiciliaria](https://www.capterra.do/directory/10036/home-health-care/software) - [Software para recetas electrónicas](https://www.capterra.do/directory/30975/eprescribing/software) ## Alternativas 1. [EHRYourWay](https://www.capterra.do/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 2. [TheraNest](https://www.capterra.do/software/130400/theranest-mental-health) — 4.4/5 (1055 reviews) 3. [SimplePractice](https://www.capterra.do/software/130710/simplepractice) — 4.6/5 (2828 reviews) 4. [Jane](https://www.capterra.do/software/178984/jane-app) — 4.8/5 (535 reviews) 5. [Valant EHR Suite](https://www.capterra.do/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) ## Opiniones ### "Agradable pero se necesita internet" — 5.0/5 > **Yaaziel** | *8 de marzo de 2025* | Recaudación de fondos | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Me gusta la dinamica de tener organizado el horario > > **Puntos en contra**: Su lentitud al procesar la información y su necesidad de tener siempre que utilizar internet > > Agradable pero se necesita paciencia y mucho internet ----- ### "Great Therapy software" — 5.0/5 > **Kristin** | *9 de abril de 2026* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Therapy Notes is a great all around EHR/EMR/RCM software. It is focused on mental health/therapy and does a great job for the clinician being an easy to use and navigable site. The RCM piece of it is simple and does the job. > > **Puntos en contra**: It would be nice to be able to have more information on claim rejections and how to resolve the issue within the software. > > We have had a great overall experience with therapy notes and would highly recommend it to any practice\! ----- ### "We Love Therapy Notes" — 5.0/5 > **Heather** | *31 de marzo de 2026* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Therapy Notes is so easy to use \& user friendly\! We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes. > > **Puntos en contra**: Nothing. No complaints at all. The Therapy Notes platform is setup wonderfully. You can leave notes in a patient's chart, in their appointment alert box etc. There are also note sections for billing and patient info. > > Wonderful\! It has never given us any trouble and our team as a whole loves it\! I have worked with Therapy Notes for 4 years now and it has always been consistent and easy to navigate\! ----- ### "Clinicians and Small Practices Beware\!" — 1.0/5 > **Michelle** | *20 de marzo de 2026* | Cuidado de la salud mental | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It helps me keep my client panel organized by bringing documentation, scheduling, and client information into one system, making day-to-day practice management more manageable and efficient. > > **Puntos en contra**: Billing has been unreliable. Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement. The issue was not identified in time, and I was required to manually reconstruct and fax claims. Reimbursement efforts have involved prolonged follow-up despite paying for this service. > > I have been a TherapyNotes user and paying customer for claims submission and clearinghouse services for four years, and my recent experience with a claims issue has been extremely disappointing. Given that this is not the first clearinghouse issue I have encountered with this platform, it raises broader concerns about reliability and accountability. Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting in over $2,000 in lost reimbursements for services I had already provided. By the time the issue was identified, the claims had fallen outside the payer’s timely filing window. What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had been properly transmitted when they had not. Because the issue was not identified in time, my ability to resolve it within the required timeframe was limited. When the issue was finally identified, the responsibility for correcting it was placed entirely on me as the provider. I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission. Communication around this issue was also inconsistent. We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax document, which raises concerns about how broadly and reliably this issue was communicated. There was also no initial offer to reimburse the claims that were never transmitted, leaving me paying for a service that was not performed. The ongoing runaround in trying to obtain reimbursement has been the most frustrating part of this process. Support staff were initially courteous, but communication became increasingly vague and, at times, evasive. I have been working with both a support supervisor (Heather) and a representative from the sales team (Lymari), as those departments are not connected. This required managing communication across multiple channels and resulted in confusion and, at times, conflicting responses. After multiple exchanges, I was issued an $11 credit, but I am still seeking reimbursement for the July 2025 subscription fee of $78.37. I was told that full monthly reimbursements are not typically provided for claims-related issues, but this is not a typical issue. The system failed to transmit claims that were marked as sent, the error was not identified in time, and I was required to manually complete the work the service was intended to perform. As of March 20, 2026, the request has been re-escalated with no resolution. At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable. For clinicians running small practices, failures like this have real financial consequences. A system designed for billing and claims submission should not create this level of risk or shift the burden onto providers to repeatedly follow up and correct errors they did not cause. ----- ### "Get your life back\!" — 5.0/5 > **Maria I.** | *15 de junio de 2026* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What can I say? What you pay for this program gives you more than value for your money. It gives you peace of mind. The customer support is incredible. You get the talk to real people, not AI. The app is easy to use and you can start the same day you start working away seamlessly. It is always updating with great new features and the ones already there make your life so much easier\! When there are any bugs, they are always there to listen and make it right immediately. I always know when there is a problem because the client support system they have keep you on the loop. Their reports are no nonsense. You get what you want and if you can't find it, call them. Someone will literally answer and get you what you need. I can't see myself using anything else ever\! > > **Puntos en contra**: There is nothing I can't like about therapy notes. I wish they would expand to spa ware. If they would I would so change the one I am using for my holistic spa practice\! > > I can only tell you that I have a life back. Customer service makes all the difference when you can talk with someone. ----- Página: 1 de 40\ Siguiente: [Página siguiente](https://www.capterra.do/software/118981/therapynotes-com?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/118981/therapynotes-com) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados