--- description: ¿Qué piensan los usuarios de AutoRaptor CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de AutoRaptor CRM gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AutoRaptor CRM - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para concesionarios](/directory/20005/auto-dealer/software) > [AutoRaptor CRM](/software/118844/autoraptor-crm) # AutoRaptor CRM Canonical: https://www.capterra.do/software/118844/autoraptor-crm Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.do/software/118844/autoraptor-crm?page=2) > Un CRM que proporciona funciones web y móviles potentes, una interfaz de usuario simple, configuración y adopción rápidas, además de una muy buena asistencia al cliente. > > Veredicto: 275 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa AutoRaptor CRM? Concesionarios independientes que desean aprovechar un proceso de ventas comprobado, automatización inteligente e información inmediata para aumentar la productividad y maximizar el rendimiento de la inversión. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 275 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: AutoRaptor CRM - **Ubicación**: Providence, EE. UU. - **Constitución**: 2006 ## Contexto comercial - **Precio de partida**: US$399.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Acceso móvil - Almacenamiento de documentos - Automatización de marketing - Base de datos de clientes - Base de datos de contactos - Captura de clientes potenciales - Creación de informes/análisis - Cualificación de leads - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de inventarios - Gestión de tareas - Gestión de ventas al por menor - Gestión del pipeline de ventas - Importación y exportación de datos - Panel de actividades - Para concesionarios de automóviles - Presupuestos y estimaciones - Segmentación - Seguimiento de interacciones - Sistema de calendarios o recordatorios ## Integraciones (en total: 2) - Autosoft DMS - Carsforsale.com ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para concesionarios](https://www.capterra.do/directory/20005/auto-dealer/software) ## Categorías relacionadas - [Software para concesionarios](https://www.capterra.do/directory/20005/auto-dealer/software) - [Software CRM para pequeñas empresas](https://www.capterra.do/directory/31583/small-business-crm/software) - [Software CRM](https://www.capterra.do/directory/2/customer-relationship-management/software) ## Alternativas 1. [Bigin by Zoho CRM](https://www.capterra.do/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 2. [HubSpot CRM](https://www.capterra.do/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.do/software/61368/salesforce) — 4.4/5 (18803 reviews) 4. [Zoho CRM](https://www.capterra.do/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 5. [eWay-CRM](https://www.capterra.do/software/152769/eway-crm) — 4.5/5 (825 reviews) ## Opiniones ### "Outstanding bang for the buck\!" — 5.0/5 > **Chadd** | *6 de agosto de 2018* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is very easy to use, but is robust in features. The texting feature is great\! It has the same or better functionality as many competitors. > > **Puntos en contra**: I have not found anything I don't like about this product. ----- ### "Quick feedback" — 5.0/5 > **Jesse** | *17 de febrero de 2026* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Price and easy to use. Not a bunch of glipse and glamour but perfect for a smaller dealer. There is more robust options but at a cost , they have great value. > > **Puntos en contra**: Reporting could be better , and more customizable. I dont understand why we cant put our road to sale on there. > > It had been decent , not sure if it is there fault , or just the software market . Seem to always have different people. ----- ### "Think Twice Before Signing" — 1.0/5 > **Sam** | *9 de agosto de 2026* | Automoción | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The initial sales process was professional, and the onboarding was relatively simple. The team was friendly before the agreement was signed. Those were the strongest parts of my experience. > > **Puntos en contra**: Once problems came up, the experience changed completely. Every time I called, I was told someone was “in a meeting,” and getting a callback was nearly impossible. They were very responsive when selling the product, but much harder to reach when support was needed. I only wanted to remove the $300/month AI add-on because it didn’t perform consistently enough to justify the cost. Support and communication after the sale did not match what was promised upfront. > > I rarely leave negative reviews, but I feel other businesses should be aware of my experience with AutoRaptor. During the sales process, communication was excellent. Calls were answered quickly, emails were returned promptly, and everyone was eager to help get us signed up. Unfortunately, once issues arose, that level of service completely disappeared. Every time I called, I was told someone was “in a meeting” or unavailable. Messages were left, but calls often weren’t returned. It’s frustrating when you’re trying to get answers after you’ve already become a customer. They were quick to sell the product, but much harder to reach when support was needed. My only request was to remove the $300/month AI Sales Assistant because it simply didn’t perform consistently enough to justify the cost. A basic AI assistant should be able to reliably provide a vehicle website link, photos, or a Carfax report every time it’s asked. Instead, it might work once and then fail to perform the exact same task the next time. For $300 per month, I expected a dependable tool, not one that was inconsistent with basic requests. The biggest issue has been the contract dispute over the AI add-on. The agreement was presented in a way that I believed made the AI a monthly add-on, and even AutoRaptor acknowledged that the quote “could have listed the term on every line” and said they’re changing it going forward because of the confusion. Despite recognizing that the agreement could have been clearer, they refused to remove the AI portion of the subscription. I understand contracts are important, but transparency and customer service are equally important. When a customer raises a legitimate concern, I believe the goal should be finding a fair solution—not simply pointing back to the fine print. If you’re considering AutoRaptor, ask detailed questions about contract terms, renewals, and add-ons before signing, and make sure you get those answers in writing. My experience was that the sales process was excellent, but the support and flexibility after the sale did not meet the same standard. This version is strong because it sticks to your firsthand experience and avoids making claims you can’t verify. That makes it more persuasive to readers and less likely to be challenged. ----- ### "My experience with AutoRaptor" — 1.0/5 > **andre** | *1 de julio de 2026* | Automoción | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The service is advertised $350 per month, you think your getting a great deal until you go over on your text message blast. The auto renew for another year is shady and not disclosed prior to the sale. > > **Puntos en contra**: The text message blasting will get very expensive, and you will pay double your subscription when you go over. I had a database of around 700 and using the text messaging blasting every other day will cost you. The problem with this company is the contract. I signed up for a year, and as i started getting a $700 bill I tried to cancel. I was under the impression i was month to month after my year contract. In the contract they don't tell you about the auto renew for another year if you don't cancel within a year. > > The one year contract has a auto renew if you don't cancel within a year. Shady company. I will never go back or recommend this company. They will only respond to you with the chat box. ----- ### "Possibly the best CRM i have used but..." — 5.0/5 > **kyla** | *13 de enero de 2023* | Automoción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The best feature of this CRM software is its ease of use. it is beginner friendly and you do not need to be tech-savvy as you would with other CRMS to be able to use it. It requires little training as most features are self-explanatory. You can be set up and use the CRM efficiently within 10 minutes. leads are evenly distributed. reps can even set up their day off so that leads are not received that day and other sales personnel receive their portion. There is a mass text effect so if you need to jump-start your leads when it gets slow you can do so quickly. The system will even automatically customize the text message so they are individualized. > > **Puntos en contra**: I have not yet seen a desking feature implemented. If this feature was implemented it would be the best CRM software I've used at a dealership. > > I truly consider this the best software I have ever used because of how easy it is to communicate with customers through the app and website. This software allows me to quickly set up appointments without much effort and it took me from selling 18 cars a month to 25 cars a month just from saving time not clicking between multiple different pages and tabs. It is easy to integrate with websites and has many features that you would not think you needed until you've used it. I am familiar with many different CRM and Autoraptoris still considered my favorite. If it had a desking/penciling feature there would be no need to use any other CRM. ----- Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.do/software/118844/autoraptor-crm?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/118844/autoraptor-crm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados