--- description: ¿Qué piensan los usuarios de Harbortouch POS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Harbortouch POS gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Harbortouch POS - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para Punto de venta](/directory/20052/point-of-sale/software) > [Harbortouch POS](/software/118757/harbortouch-pos) # Harbortouch POS Canonical: https://www.capterra.do/software/118757/harbortouch-pos Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.do/software/118757/harbortouch-pos?page=2) > Harbortouch proporciona sistemas de punto de venta para los sectores de hostelería y comercio minorista. Pregunta por el programa de punto de venta gratis. > > Veredicto: 100 usuarios lo han valorado con **1.7/5**. De los mejores valorados en **Facilidad de uso**. ----- ## Vista rápida ### ¿Quién usa Harbortouch POS? Venta al por menor, restaurante, tienda de comestibles, tienda de licores, bares, discotecas, cafeterías ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **1.7/5** | 100 Opiniones | | Facilidad de uso | 2.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 1.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 1.4/5 | Basado en las opiniones generales | | Funcionalidades | 1.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 10% | (1/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Shift4 - **Ubicación**: Allentown, EE. UU. - **Constitución**: 1994 ## Contexto comercial - **Precio de partida**: US$29.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Acceso móvil - Automatización de pedidos - Barcode/Ticket Scanning - Base de datos de clientes - Controles por separado - Creación de informes/análisis - Cuentas de clientes - Facturación - Firma electrónica - Gestión de citas - Gestión de consejos - Gestión de descuentos - Gestión de entrega - Gestión de ingresos - Gestión de inventarios - Gestión de pedidos - Gestión de tablas - Gestión de tarjetas de regalo - Informes de ventas - Pedidos en línea - Procesamiento de pagos - Programa de fidelización - Punto de venta para restaurantes - Reserva en línea - Varias ubicaciones ## Integraciones (en total: 5) - DoorDash for Merchants - Mailchimp - Orca Inventory - Sarbari - Sling ## Opciones de asistencia - Asistencia 24/7 - Chat ## Categoría - [Software para Punto de venta](https://www.capterra.do/directory/20052/point-of-sale/software) ## Categorías relacionadas - [Software para Punto de venta](https://www.capterra.do/directory/20052/point-of-sale/software) - [Sistemas de punto de venta para restaurante](https://www.capterra.do/directory/30603/restaurant-pos/software) - [Software para restaurantes](https://www.capterra.do/directory/20026/restaurant-management/software) - [Software de punto de venta para bares](https://www.capterra.do/directory/30897/bar-pos/software) - [Software para spa](https://www.capterra.do/directory/30782/spa/software) ## Alternativas 1. [Toast POS](https://www.capterra.do/software/136301/toast-pos) — 4.2/5 (549 reviews) 2. [Epos Now](https://www.capterra.do/software/152638/epos-now) — 3.8/5 (713 reviews) 3. [Lavu](https://www.capterra.do/software/118828/lavu) — 4.2/5 (257 reviews) 4. [CAKE POS](https://www.capterra.do/software/143463/cake-pos) — 4.6/5 (522 reviews) 5. [Loyverse POS](https://www.capterra.do/software/150632/loyverse-pos) — 4.8/5 (457 reviews) ## Opiniones ### "Harbortouch makes life easy\!" — 5.0/5 > **Heidi** | *26 de enero de 2021* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: So many things to like\! The price was EXCELLENT compared to the competitors. The ease of use was so simple. When it was installed our menu and pricing was in place. When we had to add employees or make menu updates they were so easy to do right at the main register. Pulling data for sales tax, payroll etc was easy as well. Customer services was EXCELLENT as well. > > **Puntos en contra**: I don't know that there was anything I didn't like to be honest. I had zero complaints from myself and the team using the software daily. > > I felt they were a great partner and excellent product. I have no idea why anyone with a small to medium restaurant would use any other product. ----- ### "No access to your data and Customer service is beyond terrible" — 5.0/5 > **David** | *7 de febrero de 2019* | Software informático | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Equipment and setup was great\! the ability to duplicate items saves a ton of steps > > **Puntos en contra**: Forget reporting it isn't happening. All I wanted was a transaction detail report for a previous month that included items. NOT happening. Call customer service and all they are doing is reading the KB articles. Ordering is not super intuitive > > After install it's been TERRIBLE. Although reliable ----- ### "False Promises & Eggregious Functionality Issues" — 1.0/5 > **Danielle** | *2 de enero de 2020* | Restaurantes | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: User friendly POS face for employees to use during business hours is easy to read (large font) \& simple to learn. > > **Puntos en contra**: If you want to see accurate payroll daily, if you think you will use this system to keep accurate track of your employee's hours or have them clock-in using this system, if you want the credit card processing to work properly every time you run one, or if you want customer support that fultills it's promises, then sadly, Harbor Touch is not for you. > > You cannot imagine the sad experience we have had with Harbor Touch. When we had to reboot the POS multiple times, every day, for 2 months straight, during busniess hours, we obviously had some very upset customers who had to wait up 20 minutes while the system came back up and then, many times, STILL did not work. Some guests were able to pay with cash or agreed to leave their CC info with our promise that we would destroy the information later once the system was up an running again, but if you run a business with CC, you can imagine what a mess this was. HT was terrible in rectifying the issue for us and allowed us to struggle, literally DAILY\!, for months before they finally sent out a new everything and fixed the issue. We COMPed so many checks due to guest frustration that could not be recified and lost innumerable customers (which will have a lasting impact on our business). For the financial burden that HT caused during this time, they appeased us with the promise of a $275 credit and another $100 credit which WE HAVE STILL NOT RECIEVED. It's very sad to say that they say whatever they need to keep you "quiet" and don't follow through with their promised. Simply put, Harbor Touch proves time and time again that they do not care about YOUR business. And of course, they continue to take their fees and CC processing charges out on regular schedule, all the while promising the world, and delivering on nothing. So, so sad. Stay FAR away. ----- ### "Depressing System" — 1.0/5 > **Olga** | *19 de junio de 2020* | Comercio minorista | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: nothing. your phone can do more than this outdated scam of a system. NEVER get a system that requires you to use your personal ID. They attach your debt to you as a person not to your business. > > **Puntos en contra**: I won't bore you with my personal feelings. Let me bullet point the cons. 1. OLD, OUTDATED SYSTEM. The system is as basic as it can get. Think Android in 2005. 2. You have to be an expert to manage the SMS and email markteting. They outsource that portion of the POS. 3. No way to do online booking eventhough they say you can. 4. 24/7 support? Heck no. The support is made up of newbies who read of a list and can NEVER help you solve a simple problem. They would put me on hold for hours to try and figure things out. None of the support staff know the system at all. 5. The system claims your clients can book online but its a LIE there's no link or anything available for clients to access the booking. I really tried to resolve this by calling 5 days in a row and trying new support members but it was always the same. 6. If you have a high volume of sales the system will shut down in the middle of a credit card transaction or in the middle of me booking a client. I would have to ask the client to do the whole process all over again. emberrasing\! 7. No apps, no way to communicate with clients regarding their appointments. 8. When you set up your images for your modules it's a nightmare. You can't upload your pictures like any normal system. The pictures don't resize and you can barely see them when you sync your system. It's like working on a super old program. 9. The credit card system goes out almost every single time I use it. I lost money bc I cant tell if a pay > > On my first day I called very excitedly to set up the system and no one answered. It took hours for them to answer. It was then that I had a sinking feeling I've been had\! ----- ### "Don't believe everything you hear" — 2.0/5 > **Doug** | *12 de marzo de 2022* | Restaurantes | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The POS works most of the time, but unfortunately you need it to work all the time in the restaurant business, I find most outages to be on the weekend, from bad hard drives to credit card system down, printers not communicating, always something new... > > **Puntos en contra**: see above, these folks are leaches, they get in and you can't get rid of them. The software is patchy at best always seems to have some sort of bug. > > They won't take no for an answer, I completed my contract signed in 2017 but, they argue I should have terminated it one month before it expired, therefore it automatically renews. They now want to sue me for the contract, I have an email from the sales person telling me no more contracts and no paperwork to sign\! Who sues customers to stay with them?? If a customer elects not to do business with me, that is fine. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.do/software/118757/harbortouch-pos?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/118757/harbortouch-pos) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados