--- description: ¿Qué piensan los usuarios de ProBusinessTools? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ProBusinessTools gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ProBusinessTools - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [ProBusinessTools](/software/110970/probusinesstools) # ProBusinessTools Canonical: https://www.capterra.do/software/110970/probusinesstools Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/110970/probusinesstools?page=2) > Software de gestión de servicios web para empresas con 20 a 1000 usuarios. > > Veredicto: 12 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Asistencia al cliente**. ----- ## Vista rápida ### ¿Quién usa ProBusinessTools? Este software está personalizado para proporcionar a las empresas de servicios las mejores herramientas de programación, gestión de órdenes de trabajo, inventario y seguimiento de problemas disponibles. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 12 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | | Basado en las opiniones generales | | Funcionalidades | | Basado en las opiniones generales | | Porcentaje de recomendaciones | - | ( Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Prosite Business Solutions - **Constitución**: 1998 ## Contexto comercial - **Precio de partida**: US$250.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Acceso móvil - Aplicación móvil - Base de datos de clientes - Base de datos de contactos - Cobro de pagos en el terreno - Enrutamiento - Facturación - Firma electrónica - GPS - Gestión de activos fijos - Gestión de clientes - Gestión de equipos - Gestión de expediciones - Gestión de incidentes - Gestión de inventarios - Gestión de pedidos de trabajo - Gestión de proveedores - Gestión de trabajos - Gestión de técnicos - Gestión del mantenimiento - Historial de servicios - Mantenimiento preventivo - Planificación de instalaciones - Portal de autoservicio - Presupuestos y estimaciones - Programación - Programación automatizada - Seguimiento de competencias - Seguimiento de tiempo en línea ## Integraciones (en total: 1) - QuickBooks Online Advanced ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de los Servicios de Campo](https://www.capterra.do/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software de gestión de los Servicios de Campo](https://www.capterra.do/directory/10009/field-service-management/software) - [Software de asignación de personal](https://www.capterra.do/directory/30059/service-dispatch/software) - [Software de climatización](https://www.capterra.do/directory/30107/hvac/software) - [Software de gestión de personal](https://www.capterra.do/directory/30210/workforce-management/software) - [Software para instalaciones](https://www.capterra.do/directory/30211/facility-management/software) ## Alternativas 1. [mHelpDesk](https://www.capterra.do/software/77264/mhelpdesk) — 4.3/5 (823 reviews) 2. [Jobber](https://www.capterra.do/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Salesforce Service Cloud](https://www.capterra.do/software/136189/salesforce) — 4.5/5 (820 reviews) 4. [Quickbase](https://www.capterra.do/software/157262/quickbase) — 4.4/5 (327 reviews) 5. [Commusoft](https://www.capterra.do/software/189894/commusoft) — 4.7/5 (209 reviews) ## Opiniones ### "A great product backed by an amazing team. We are a much more efficient organisation with Prosite." — 4.0/5 > **Ajmal** | *23 de agosto de 2010* > > **Puntos a favor**: A fully hosted solution, easy to get going. You can instantly start using basic functionality and as you become more familiar with it, you can start to use other features. It is backed by a fully dedicated team all the way up to the CEO, with whom we have regular conversations and whom is involved directly with his clients. They actually listen to you, understand your business needs and then build solutions for you. In our particular case, we have requested many modules and features and increased the use of pro in our organisation. An extensive set of API's has been developed for us, allowing us to integrate Pro to our in house systems allowing us to build an extremely automated business flow. The best customer support/experience I have encountered, and we have been working with them for over 3 years. > > **Puntos en contra**: Not a full CRM or ERP solution yet, and sometimes does not have all the features we need, but they more then make it up to us by developing API's so we can build our own portals around it. Then again I believe we are an extremely demanding or ambitious customer. Some modules are not integrated as much as we would like, means a little more work on our side for now, although this should not affect most other users. Although you can start to use it instantly, it does take a little while before you start to use other modules and start to harness the power, this may no longer be the case, as much development has taken place since we first started to use it. > > A fantastic piece of software, that continues to evolve and develop in line with our business needs. Although they have many customers, I sometimes believe that the tool is being developed for our exact needs. The structure is so flexible that it can fit almost any organisation with a similar operation. It has streamlined our operations, reduced staff levels, empowered users with real data and gives management real time visibility with numerous reports. The biggest reason for choosing pro is because of the team, they will help you, they will listen to you, and understand you exact needs, most of all they are aggressively responsive. Finally pro has allowed us to build a huge amount of operational growth capacity. ----- ### "ProBusiness Tools - High Def Installations" — 4.0/5 > **Tom** | *27 de agosto de 2010* > > **Puntos a favor**: The ProBusiness Tools product handles the scheduling and technical details of our installations in a very efficient manner. We are pleased with the features we have implemented in the software and look forward to the ongoing enhancements that will make the components of the system that we are currently using more robust and practical in helping us grow our business. With the installer base we currently manage and the number of work orders that we process daily through ProBusiness Tools, we would not be able to do the volume we do in our industry without this software. > > **Puntos en contra**: The main issues we currently experience with ProBusiness Tools are relatively minimal in comparison to the benefits we see from using the product. We would appreciate more notifications on the system maintenance and upgrades that take place. Whether it be notification of implementation of changes/upgrades, or documentation of new features added to the system. More communication of these changes and upgrades would help us to be more aware of changes and enhancements that directly affect our daily operations. More thorough testing of changes before they are implemented would also help to alleviate some of the issues we have seen as a direct result of changes to the system. Changes are made to improve the product, and we appreciate the enhanced feature set as the system matures. But we do struggle at times with parts of the systems not working to their maximum potential after changes have been implemented. This has caused our staff and installer base problems in the past. > > Overall, ProBusiness Tools is a great product that has helped us grow our business to where it is today. It has been invaluable in positioning our company to be what it is. Anyone who is in an industry that can benefit from the features and functionality in ProBusiness Tools, is doing their company a disservice by not using this as their primary scheduling and ticket management system. ----- ### "Flexible Application - Great Support" — 4.0/5 > **John** | *3 de septiembre de 2010* > > **Puntos a favor**: Development team that understands the services business. Flexible - yet powerful software. Ability to schedule complex work orders more efficiently than other apllications. > > **Puntos en contra**: Noing of note. At the time, the interface needed some streamlining. > > With a network of nearly 2000 installers and 600+ stores requiring use of a work order mgmt. system, we turned to ProBusinessTools (PBT) on a temporary basis until a fully integrated solution was provided by our very large IT partner. We went from contract signing to full deploy in 4 months. The application was robust enough to meet all of our back office needs, yet streamlined enough for store associates and third-party partners to incorporate into their everyday business. For 3 years, our temporary solution provided us the ability to grow our network and our business with few internal resources. The PBT team supported and continually adapted to our evolving business model. Their understanding of the services business and anticipation of our needs proved an invaluable asset. As a result, our fully-integrated solution wasn't deployed. I would recommend PBT to any organization that is looking for a robust yet flexible system that will grow with their business. ----- ### "Perfect point of sale scheduling and great field management software" — 5.0/5 > **Babs** | *25 de agosto de 2010* > > **Puntos a favor**: Point of Sale scheduling; Endless tracking/reports; Mobile tracking of employees to include, in-house, subcontractors; you are able to maximixe the hours of the day with the distance between job feature and how long it is taking someone to get a job completed; Accounting, to include follow through from sale, with inventory, to recurring invoicing; Payroll; Continued database of workorders No down loads of software; available 24/7/365 > > **Puntos en contra**: I have none\! If I need something special or have an issue, I place a work order in the system and their efficient team handles it and I might add, in a timely manner. > > This software does it all\! I could not run my busines without it\! It saves so much adminisration time. Are you spending your life on the computer and telephone, writing those sticky notes, trying to keep track of your team, payroll, scheduling, inventory? I'm not, I love this software\!\! ----- ### "I have not once EVER regretted signing on for this product/service." — 5.0/5 > **M. Wayne** | *2 de septiembre de 2015* > > You know, I first met with the staff of ProBusinessTools in Memphis at a SATELLEITE EXPO trade show about ten years ago. I was cheerfully welcomed into the display area, and although we had not yet met I was welcomed as a friend and fellow professional. The personnel of ProBusinessTools, most of whom are still there, and still count among some of the coolest friends I have ever made (you know who you are). I called them up when I got back to the office and spoke with their sales personnel. From that day my life has been better for having made that call. I have not once EVER regretted signing on for this product/service. It has truly shaped my personal, financial, as well as professional ability to succeed. It has been and continues to be one of the most critically important tools my company uses, and I will happily recommend what truly could be a life changing product for other contracting firms and owners, especially those who are actively engaged in looking to grow and succeed in their chosen profession. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/110970/probusinesstools?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/110970/probusinesstools) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados