¿Qué es simPRO?

simPRO es una potente solución de software de gestión de servicios externos creada por y para contratistas de oficios. Si luchas para presupuestar trabajos, administrar proyectos de múltiples etapas, gestionar inventarios y conectar la oficina con el campo o cualquier otra área del flujo de trabajo, simPRO te proporciona una plataforma optimizada para abordar los desafíos acuciantes y ayudarte a aumentar la productividad y las ganancias. Más de 120 000 profesionales de oficios especializados confían en simPRO para la gestión de su flujo de trabajo.

¿Quién usa simPRO?

Enterprise ha sido diseñado por contratistas comerciales y de servicios para el sector comercial y de servicios. Adecuado para empresas de fontanería, electricidad, redes de datos, energía solar, climatización y seguridad.

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Opinones de simPRO

Evaluación media

En general
4.2
Facilidad de uso
3.9
Atención al cliente
4.0
Funcionalidades
4.0
Relación calidad-precio
4.0

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
55%
4
26%
3
8%
2
4%
1
7%
Elizabeth
Elizabeth
Administrative Assistant
Usuario de Linkedin verificado
Servicios para el consumidor, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great Customer Service

5.0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Lori
President en EE. UU.
Usuario de Linkedin verificado
Seguridad pública, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Best overall Service/Project Software on the Market

5.0 hace 4 años

Comentarios: It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.

Puntos a favor:

simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving payments. It even tracks field personnel time. This allowed us to cancel several other software programs that we were using and got everybody on the same page saving time which saves money.

Contras:

It takes some time to learn all the nuances of the program to become fluent in "simPROese".

Respuesta de simPRO Software

hace 4 años

Hi there Lori. Great to hear feedback from you, and to hear that you, and your business, are happy with the service that we provide. As always, if you require ongoing support with simPRO¿s solutions, we encourage you to contact your local Support Team to voice your feedback so we can assist. For our contact details, follow this link and scroll to the bottom of the page for our contact information across the globe: http://helpguide.simprogroup.com/Content/Welcome.htm From Team simPRO

Pippa
Director en RU
Seguridad e investigaciones, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent Product & Support

5.0 hace 11 meses

Comentarios: From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running.

Puntos a favor:

It's very user friendly and just works for our business

Contras:

Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can.

Respuesta de simPRO Software

hace 11 meses

Hi there Pippa, we cannot thank you enough for your kind words and feedback! Success stories like this inspires our team everyday. We look forward to continuing our partnership. Wishing you all the best!

Lorne
Owner en Canadá
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Oversold and Overpriced

3.0 hace 2 semanas Nuevo

Comentarios: Sales oversold what the pros would be.

Puntos a favor:

Able to build an inventory with cost and man hours for estimating.

Contras:

Difficult to customize and inflexible.Reports are not consistent.Bookkeeper HATES it.Taxes aren't displayed on invoices in a way that makes sense and are not separated for PST and GST.Invoices have layout and wording that confuses people and staff.Strange names for address info for site vs customer billing.Mobile app won't auto save, causing much data to be lost if app doesn't recognize a button press or interrupting in the middle of an entry and lost when app selected again, even if still open. Initial training had many holes and caused a lot of stumbling and frustration through the whole process.Continued training is more expensive than hiring a 90 ton crane with an operator.Imports of materials and client lists is often incomplete.

Usuario verificado
data analyst en Francia
Usuario de Linkedin verificado
Contabilidad, 1,001-5,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

the ideal software for project management.

5.0 hace 3 meses

Comentarios: I recommand this sofware because it's really helps to get project done very quickly

Puntos a favor:

Simpro is an excellent software for project management. it embeds features such as estimation, planning, execution of tasks, inventory management. it's really a complete and quite easy to use software.

Contras:

I have to use it at least for 3 pojects to get my hands on it.

Rob
Vice President en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Robust and intuitive field management software

4.0 hace 3 años

Comentarios: Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

Puntos a favor:

When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization and efficiency to our business and we are still implementing all that it offers. Our field techs now have vastly more relevant information at their fingertips than ever before which is empowering them to be more productive, efficient, and professional.

Contras:

There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of static fields which do not populate from the existing customer database when it seems they should. For instance, if we have an existing contact, we can not simply lookup and connect it to a site contact or invoice contact without some hoops and hurdles.

Respuesta de simPRO Software

hace 3 años

Hi Rob, thanks for taking the time to review simPRO! We're glad to hear that simPRO is helping your business become more organized and efficient. We encourage you to submit your ideas in regards to the contacts database to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. If you need any other assistance, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources. Best, Team simPRO