--- description: ¿Qué piensan los usuarios de PHPKB? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de PHPKB gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PHPKB - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [PHPKB](/software/104988/phpkb) # PHPKB Canonical: https://www.capterra.do/software/104988/phpkb Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/104988/phpkb?page=2) > Software líder de gestión de conocimiento totalmente receptivo basado en la web. Permite a tu organización localizar, capturar y compartir información. > > Veredicto: 9 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa PHPKB? Asistencia al cliente y gestión del conocimiento ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 9 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Chadha Software Technologies - **Ubicación**: Jalandhar, India - **Constitución**: 2002 ## Contexto comercial - **Precio de partida**: US$25.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, eslovaco, esloveno, español, francés, griego, hebreo, hindi, húngaro, indonesio, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, malayo, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funcionalidades - Búsqueda de texto completo - Catalog Management - Controles o permisos de acceso - Creación de informes y estadísticas - Discussions/Forums - Edición de texto - Gestión de contenidos - Gestión de la base de conocimiento - Herramientas de colaboración - Portal de autoservicio - Third-Party Integrations ## Integraciones (en total: 10) - Freshdesk - Google Analytics 360 - Google Translate - LDAP Manager - OAuth - Olark - SharePoint Azure AD Connect - Tidio - Zendesk Suite - tawk.to ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión del conocimiento](https://www.capterra.do/directory/30094/knowledge-management/software) ## Alternativas 1. [Microsoft SharePoint](https://www.capterra.do/software/1167/sharepoint) — 4.4/5 (5412 reviews) 2. [Confluence](https://www.capterra.do/software/136446/confluence) — 4.5/5 (3663 reviews) 3. [Notion](https://www.capterra.do/software/186596/notion) — 4.7/5 (2709 reviews) 4. [Guru](https://www.capterra.do/software/145390/guru) — 4.8/5 (639 reviews) 5. [Connecteam](https://www.capterra.do/software/153140/connecteam) — 4.6/5 (5058 reviews) ## Opiniones ### "Excellent knowledgebase product, easy to implement" — 5.0/5 > **Craig** | *26 de agosto de 2022* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Implementing a knowledgebase, including seamless SSO integration was quick and easy. Support was always ready to assist and guide configuration for the best results. > > **Puntos en contra**: Less a con, more of a wish list requests: More robust handling of images in the WYSIWYG editor so that placement and size of images can be quickly and easily laid-out. > > Our customer-facing knowledgebase of technical articles has found a popular home on PHPKB. Our IT Helpdesk staff and technicians find increased productivity among customers as they are easily able to access information to assist in everyday needs. ----- ### "Honest Review after 1 Year of Usage" — 5.0/5 > **Johny** | *17 de abril de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We evaluated PHPKB for 2 months before making a decision to buy a self-hosted license. The sales person was extremely helpful, helped us configure our server to make sure it met the requirements for installation. We are using it from over a year now and we are fully satisfied. I can highly recommend it as the best value for money knowledge base software for internal as well as external use. > > **Puntos en contra**: There is none in particular that we do not like about this software. > > We are using PHPKB both internally (for our support agents) as well as externally (to help assist our customers in self-help manner). We have noticed that our support queries have reduced over 60% in last few months. ----- ### "No service" — 1.0/5 > **Neil** | *6 de julio de 2021* | Maquinaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The software has some features, but there are far easier systems to use. > > **Puntos en contra**: Regrettably this company refuses to honour their own Refund policy. Even after multiple attempts to have them honour their own commitments to refunds, they have refused to honour their policy. > > Terrible. Will never use them again ----- ### "Great, Inexpensive Solution" — 4.0/5 > **Mike** | *26 de enero de 2016* > > We've used PHPKB's hosted solution for about five years and the experience has been nearly flawless. We originally chose PHPKB because of the clean front end and easy-to-use interface, and of course, price. Over five years, I can't recall the system ever being down, and the PHPKB team has been outstanding and very responsive with customer support. Our users also had no significant issues and the solution just always worked as intended. We generated several million page views over time which was great given the niche market we're in. The main point I would make with these types of solutions is to line up your content people and keep them engaged to keep your site fresh. For the app, also carefully consider your reporting needs. I expect you could install and maintain this locally without a great deal of effort. ----- ### "How cool is that\!" — 5.0/5 > **Sergey** | *24 de mayo de 2016* > > Knowledge base is one of the critical tools for both customer support and internal knowledge management. That's why 'omindware always aim to use the best technology available and do periodic market reviews to make sure we are using the latest and the most advanced tools. PHPKB let us look no further - it stands out amongst competition and has everything we currently need, and more. It lets us manage public articles, FAQs and documents, as well as private areas for select customers to provide personalized project documentation, training materials etc. It also features multi-language support so we don't even need to worry about maintaining several instances of it for different markets. How cool is that\! ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/104988/phpkb?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/104988/phpkb) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados