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Delivra
¿Qué es Delivra?
Delivra es una sofisticada plataforma de automatización de marketing con potentes integraciones con CRM, un diseñador de campañas automatizado y multicanal y un generador de páginas de aterrizaje receptivas. Este equipo dedicado a los servicios profesionales, altamente experimentado, te preparará para el éxito al garantizar que todas tus integraciones y campañas de goteo existentes estén establecidas de la manera correcta. Luego, puedes usar todos esos datos de CRM para crear segmentos muy específicos, personalizar el contenido de tus mensajes y activar mensajes en el momento justo.
¿Quién usa Delivra?
Delivra capacita a las organizaciones pequeñas y medianas de todos los sectores para que alcancen sus objetivos comerciales a través de un conjunto de software de marketing por correo electrónico y servicios profesionales.
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Opinones de Delivra
Best email marketing tool
Comentarios: My overall experience with Delivra is very good from last 8 years I am working in the industry and I am loving it.
Puntos a favor:
Automation of email marketing campaigns is very easy to use and simple other than any of the tool
Contras:
I have absolutely no cons whatsoever with Delivra till date as a Digital Marketing Manager
At last a dependable service provider
Comentarios: Very pleased! Our business needs Delivra for their expertise in the email industry.
Puntos a favor:
The representative listened to my company needs.
Contras:
Work on eastern standard time and only until 5 pm EST.
Respuesta de Redbrick
el año pasado
Hi James, Thanks for sharing your feedback with us. I'll certainly pass along your feedback re: our technical support hours. We love the opportunity to closely partner with marketers like yourself, so we're thrilled you've found us. Cheers, Madeline @ Delivra
Review from a Non Marketing User
Comentarios: Overall very positive. We use it primarily for an internal newsletter.
Puntos a favor:
The online chat help is fantastic! They have been able to walk me through resolution of several issues.
Contras:
Sometimes the software seems to get "stuck". I can't make edits.....I have to close out and come back in.
Respuesta de Redbrick
el año pasado
Thank you for sharing your feedback—so glad that live chat with our tech support team has been helpful. If you haven't done so already, would you please share more info. re: the software performance issues you're experiencing? (email [email protected]) That's absolutely something we want to look into further for you. Regards, Madeline @ Delivra
Delivra: Your Email Support Structure
Comentarios: I've used two versions at two different non-profits and it's always been reliable in that emails look exactly how they should in someone's inbox, previews are solid, lists are easy to upload and manage. I never feel lost.
Puntos a favor:
The simplicity of its design and the way it gets out of my way as an email designer and lets me be fluid and experimental with layouts and ideas.
Contras:
I wish scheduling emails greyed out the "send now" option. I hit that instead as "save" is away up in the corner.
Functional + Responsive
Comentarios: Overall, I have a positive experience with Delivra and their customer service team. They're prompt and thorough and I'm able to solve my issue the day it happens. There are some nuances within the product that could be enhanced, but it gets the job done.
Puntos a favor:
I like the simplicity and overall organizational structure of Delivra. Dynamic content functionality is one of the things I like most.
Contras:
I wish there were more ways to cross-copy content across accounts. Some of the timing nuances within the automation structures can be enhanced.
Delivra is a great solution for email marketing
Comentarios: We have used for over 10 years… satisfied customer!
Puntos a favor:
Drag and drop editor, can have multiple users working in the platform
Contras:
Email click reports could be better and the new Air interface results in some formatting tics. We prefer to work in the Legacy interface.
Respuesta de Redbrick
hace 8 meses
Hi Mary, Thanks for sharing your feedback with us and for 10 years of working together! Sounds like you've spotted some issues with that report, if you haven't done so already, could you please send us an email ([email protected]) with more info. so we can replicate the issue? That will help us get it resolved asap. Thank you! Madeline @ Delivra
Delivra, a excellent communitation tool
Comentarios: I've had great success with the program using it to communicate to over 12,000 employees.
Puntos a favor:
Ease of use and ability to design with html templates and a wysiwyg editor. Robust analytics.
Contras:
could be a few more design options, editing code when need could be a little easier
Becky's reveiw
Comentarios: So far it has been good. When I'm stuck I call or email customer service and they are responsive and friendly. I've been able to put out some very nice looking email newsletters
Puntos a favor:
That it was easy to get started with, required very little training.
Contras:
That air and legacy are so different and don't have the same capabilities
Respuesta de Redbrick
hace 9 meses
Hi Rebecka, Thanks for taking the time to share your feedback with us! I'm so glad to hear you're thrilled with our customer support team and ease of use of the platform—that's what we strive for. Yes, Delivra Air & our Legacy platforms are very different — we found that marketers love the capabilities of our platform but struggled with the interface. So we're evolving in a big way, and soon all the capabilities you have in Legacy will be available in Air. I hope you'll continue to bear with us, we're confident it'll be worth the wait! Best regards, Madeline @ Delivra
Great value for the cost
Comentarios: Overall positive. I wish it integrated with our current CRM
Puntos a favor:
-Customer service team is great -Simple set-up -Easy to navigate contact database
Contras:
-Transition to new version had some bugs that I am still waiting to be resolved -Doesn't integrate with our CRM
Respuesta de Redbrick
hace 9 meses
Thanks for sharing your feedback with us, Morgan! We're glad to hear you're finding the platform easy to use. While I'm not sure what CRM you use, I would definitely encourage you & your team to explore our API, SFTP alternatives to automate your data syncing in the case a native integration isn't available. As always, you can reach us at [email protected] to explore those and other options available to you (if you haven't already done so). Take care! Madeline @ Delivra
Easy to Learn and Collaborate
Puntos a favor:
What I like most about Delivra is the analytics and information the email sends provide me. I'm able to see who is accessing so I can determine if I want to follow up. The collaboration functions are also great.
Contras:
Sometimes adjusting the formatting to templates can be tricky but once you learn the process and get some practice it works well.
Respuesta de Redbrick
hace 9 meses
Hi Jason, Thanks so much for sharing your feedback! It's great to hear that you're getting what you need from our analytics/reporting & I'd love to know if the new Delivra Air platform (and updated interface) has improved your experience in the drag-and-drop email editor. Your feedback is always welcomed & helps us continue improving! (either email [email protected] or leave feedback from within your account). Cheers, Madeline @ Delivra
The Whole Shebang
Puntos a favor:
The ultimate email marketing platform, it helps you specialize and customize emails so you can converse and produce a positive outcome.
Contras:
There’s an issue with opening new links that are within the app, it’s constantly opening new links if anything is clinked from the actual website.
Respuesta de Redbrick
el año pasado
Hi Sarah, Thanks for leaving your feedback! And — I'm concerned about this link-opening issue you mentioned. Could you please email us directly at [email protected] so we can quickly get to the bottom of this for you? Cheers, Madeline @ Delivra
Delivra Review
Puntos a favor:
Copying campaigns are easy to do and a feature I use often
Contras:
Creating segments in Canadian markets has proven to be difficult
Respuesta de Redbrick
el año pasado
Thank you for leaving a review! We'd be happy to work with you on building the segments you're looking for. Please reach out to your CSM or email us at [email protected] and we'll get right back to you. Regards, Madeline @ Delivra
Go Delivra!
Comentarios: I have realized we can utiliae more automation!
Puntos a favor:
Cant wait for Delivra Air! Control over which emails are selected to analyze.
Contras:
You already know and have updated the ease of use in Delivra Air! Great work!
Respuesta de Redbrick
el año pasado
Hi Heather, So glad to hear you're excited about Delivra Air—our team is so excited about these updates and we've got a big release planned for early October so stay tuned for more (hint: many more automation settings will be available in Air). As for your comment about email analysis, you must be referring to Report Groups. As a daily user of our platform, I have to say—I couldn't agree with you more! This is may favorite, time-saving feature and it doesn't get the attention it deserves. Thanks very much for your feedback! Madeline @ Delivra
One of the best Email Marketing Campaign Systems
Comentarios: Delivra is used for email campaigns, A/B Testing and marketing communications.
Puntos a favor:
Delivra is fairly easy to use and offers a lot of options.
Contras:
Some of the features could be more intuitive.
Respuesta de Redbrick
hace 2 años
Hi Dimitri, Thank you for taking the time to leave your review & it's great to hear you're making use of our various features! Re: usability, that's the #1 focus for our product team at the moment and we've already started rolling out an whole new interface, you might want to check this out: https://www.delivra.com/delivra-air Regards, Madeline @ Delivra
New User Experience
Puntos a favor:
It was helpful to get an overview of Delivra from a fellow colleague who has more experience with the product.
Contras:
How you go about doing things like adding contacts to a message are not straight forward.
Respuesta de Redbrick
hace 10 meses
Hi Sean, Thanks for sharing your feedback with us. Sounds like there's times when the product experience isn't feeling very intuitive — would you be open to connecting with someone on our team so we can help you get settled into the account? If so, please don't hesitate to reach out to [email protected]. Regards, Madeline @ Delivra
Delivra Review
Puntos a favor:
I really appreciated the responsiveness and how helpful the Support person was for me when my organization ran into some issues with Delivra. We were able to solve the problem quickly, and I was also able to learn more about how to use Delivra well.
Contras:
I think it can be confusing with contacts being able to be set as normal, but not being in categories/segments. It sounds silly now that I know how it works, but before I got support, navigating the contacts, categories, and segments was really confusing. I wish there was a way to view the contacts in a specific category - maybe there is and I just don't know
Respuesta de Redbrick
hace 2 años
Hi Aya, Thanks for leaving your review and I'm sorry for the initial confusion—especially during those all-important first days! There is indeed a way to view contacts within a specific category, so we can certainly clear that up. In addition, would you consider submitting a ticket so that our product team can follow-up with you and get some additional feedback on that issue? You can do that here: https://support.delivra.com/hc/en-us/requests/new Thank you, Madeline @ Delivra
Email Blasts
Comentarios: good!
Puntos a favor:
speed of response, ease of submission, kind customer service
Contras:
there should be a platform to submit and review tests of proofs, dont like how its all over email because it is hard to track responses and get timely proofs
Respuesta de Redbrick
hace 2 años
Hi Carissa, Thanks for leaving your review and I also appreciate the recommendation, I will pass that along to our product team! In addition, would you consider submitting a ticket so that we could follow-up with you and get some additional feedback on that issue? You can do that here: https://support.delivra.com/hc/en-us/requests/new Thank you, Madeline @ Delivra
Delivra is a platform with unique features for automated marketing campaigns
Comentarios: Delivra has eliminated the problem that we presented with the marketing management, thanks to the optimization in the management and automation of marketing campaigns through email that they have, providing us with the opportunity to expand in the market, just as also this platform has managed to diversify a little customer service, with its way of running the CRM tool which has helped us to develop a compatibility and customer-company relationship
Puntos a favor:
Delivra is a platform that offers services and tools to carry out marketing campaigns through email with an automated system, since it has several applications that help manage the marketing campaigns that are generated, giving the user the facility to create personalized content using the design functions integrated in this application to promote highly attractive marketing campaigns
Contras:
Mainly what I dislike with Delivra is that it does not have a free trial to verify if its use is optimal and is consistent for the operation that you come to require, as well as in the beginning the emails are difficult to configure, if however over time is improving the management and ease of use of the platform thanks to the subsequent training that Delivra offers you
Amazing support, like an extension of my own team
Comentarios: Delivra helped us through a really difficult and incredibly fast transition from our last email service provider. The team answered every question, hopped on phone calls, and completed the data migration for us on time -- no easy feat in less than two months! I couldn't be happier with the support that I get from the Delivra team. They are always available to give insight, answer questions, and make suggestions to improve our email campaigns; at this point, they feel like an extension of our own team. Processes like list segmentation that used to take hours can now be completed in minutes because of the custom extension tables that Delivra created for us during implementation. Manual coding in Dreamweaver to make our campaigns mobile-friendly is now done automatically in the Drag-and-Drop editor. Our open rates are going up because split testing can be set up so easily. We're now becoming a well-oiled, email marketing machine. Thank you, Delivra!
Puntos a favor:
The drag and drop editor, visualized segmentation, and the data reporting.
Contras:
Oddly, the site itself doesn't seem to be mobile friendly, or at least the system is difficult to navigate if the web browser isn't full screen. Sometimes the Drag and Drop editor can be a little difficult in that you can't often move some elements around and you have to recreate them instead. For example, a row of buttons within a text box can't just be lifted out of the text box and made into its low row--it has to be completely recreated. My graphic designers have also told me that the interface isn't as Mac-friendly or clean as they'd like. These are all very small things, though.
Achieve business goals with Delivra
Comentarios: It is a great tool that helps users reach their customers through automated emails and measure their satisfaction to improve performance.
Puntos a favor:
Delivra provides templates for periodic emails and newsletters suitable for many marketing campaigns. The software enables users to deal with large volume campaigns. Segmentation and software analysis help target the right audiences. Delivra can be easily integrated into CRM software.
Contras:
Lack of free trial is not appreciated by beginner users, as Delivra requires some training to figure it out. The price could represent a limitation for start-up users and small companies. There is a compatibility issue with outlook and low performance on mobile devices that require some attention. In my opinion, reporting is sometimes annoying.
Email Marketing on Steroids!
Comentarios: We switched from Constant Contact to Delivera and immediately saw our open rates jump. The options of design for your email are endless and completely customization which allows for our readers to easily read and navigate - getting our message across easily. For the back-end, I highly recommend going into the Delivera to learn how to use the software. It is very detailed and complex - but it is what makes your email your own. Customer support is always quick to respond. They can come to you (if possible), hop on a call or have you come in as soon as possible.
Puntos a favor:
Complete Customization, Quick & helpful customer support
Contras:
Complex back-end - recommend training
Reaching Customers with Ease and Style
Comentarios: Delivra delivers just what we need to keep our bowlers aware of upcoming specials and events. The ease of set-up is greatly appreciated. We send over 1 million emails a year -- and every one of them looks professional - thanks in large part to the excellent templates provided. We are very satisfied customers of Delivra!
Puntos a favor:
The pre-designed templates
Contras:
The reports feature - a little cumbersome
Happy with new provider
Comentarios: We are excited to enter our second year with Delivra. Last season we simplified our overall email operations. The features and functionality are much simpler than our previous provider. Looking forward to implementing a full year of Clickstream to track revenue and ticket sales. Also hope to get our automated pre/post game emails off the ground.
Puntos a favor:
ease of use
Contras:
working with integration with ticket provider has been challenging
Very Happy with Delivra
Comentarios: We started using Delivra about 2 years ago and have been happy with the software. We typically send out a few newsletters a month and Delivra makes the process simple and efficient. For a small, locally owned business, being in contact with our customers is vital. Delivra is perfect for what we need.
Puntos a favor:
Ease of use Saved templates Pre made templates Customer support Seamless integration into our website Good designs and layouts Segmenting capabilities
Contras:
One issue I had recently is that once I uploaded a segment of emails, I wasn't able to open that segment up to see who has been added to it.
Best email product I have worked with
Puntos a favor:
The ease of use and the ability to customize more easily than other programs I have worked with before. The customer service has been a delight to work with. I appreciate it is real people who are in our country and full understand what I am dealing with.
Contras:
It can be hard to learn, but easy once you got it.
