--- description: ¿Qué piensan los usuarios de Neon CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Neon CRM gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Neon CRM - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Programas de gestión de socios](/directory/20045/membership-management/software) > [Neon CRM](/software/102088/neoncrm) # Neon CRM Canonical: https://www.capterra.do/software/102088/neoncrm Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.do/software/102088/neoncrm?page=2) > Interactúa con los donantes, planifica eventos, gestiona membresías, realiza un seguimiento de los voluntarios y más, todo mediante un excelente software basado en la nube y todo en uno para organizaciones sin fines de lucro. > > Veredicto: 619 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Neon CRM? NeonCRM fue creada para ser una de las soluciones de recaudación de fondos integrada más potentes del mercado. NeonCRM está destinada a organizaciones sin fines de lucro de todos los tamaños, desde pequeños grupos comunitarios locales hasta grandes organizaciones nacionales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 619 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funcionalidades | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Neon One - **Ubicación**: Chicago, EE. UU. - **Constitución**: 2000 ## Contexto comercial - **Precio de partida**: US$99.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Acceso móvil - Base de datos de contactos - Base de datos de miembros - CRM - Comunicación con miembros - Contabilidad - Creación de informes y estadísticas - Directorio de miembros - Donaciones en línea - Donación recurrente - Gestión de antiguos alumnos - Gestión de aplicaciones - Gestión de campañas - Gestión de compromisos de donación - Gestión de contactos - Gestión de cotizaciones - Gestión de donantes - Gestión de eventos - Gestión de formularios - Gestión de inscripción - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de páginas web - Gestión de recibos - Gestión de subvenciones - Gestión de voluntariado - Integración de redes sociales - Marketing por correo electrónico - Pagos electrónicos - Portal de autoservicio - Portal de miembros - Procesamiento de pagos - Programación de eventos - Renovación de inscripciones - Tipos de miembros ## Integraciones (en total: 15) - ClickBid - Constant Contact - Cuseum - Denali Fund - Double the Donation - Eventbrite - Higher Logic Thrive - Mailchimp - Praetorian Guard - QuickBooks Online - QuickBooks Online Advanced - TaxJar - Ujoin - VolunteerLocal - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programas de gestión de socios](https://www.capterra.do/directory/20045/membership-management/software) ## Categorías relacionadas - [Programas de gestión de socios](https://www.capterra.do/directory/20045/membership-management/software) - [Software de recaudación de fondos](https://www.capterra.do/directory/20047/fundraising/software) - [Software para asociaciones](https://www.capterra.do/directory/30113/association-management/software) - [Programas de gestión de donaciones](https://www.capterra.do/directory/30548/donation-management/software) - [Software para asociaciones sin ánimo de lucro](https://www.capterra.do/directory/30805/nonprofit/software) ## Alternativas 1. [DonorPerfect](https://www.capterra.do/software/2698/donorperfect-fundraising-software) — 4.5/5 (1449 reviews) 2. [Givebutter](https://www.capterra.do/software/172048/givebutter) — 4.8/5 (872 reviews) 3. [Bloomerang](https://www.capterra.do/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Blackbaud Raiser's Edge NXT](https://www.capterra.do/software/198986/blackbaud-raiser-s-edge-nxt) — 4.2/5 (418 reviews) 5. [Bonterra Network for Good](https://www.capterra.do/software/111128/bonterra-guided-fundraising) — 4.6/5 (937 reviews) ## Opiniones ### "NEON allowing us to manage both large donors and smaller gifts" — 5.0/5 > **Edmund** | *13 de febrero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: NEON has been great in allowing us to manage both large donors and smaller gifts. We can seamlessly sync our data with other platforms such as Constant Contact and Double the Donation, as well as our NEON-based website and donation pages. Finally, the customer service is outstanding. It's quick with clear guidance. > > **Puntos en contra**: Maybe there are too many options. It took a while, with the help of customer service, to identify which options are best for our Foundation and how to use them effectively. > > I use NEON daily. It has been a key tool in helping us manage our donors and provide clear data that allows us to make better decisions. ----- ### "Great Time Saver" — 5.0/5 > **Miranda** | *13 de agosto de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I enjoy that Neon is moving towards being an all in one software solution for our constituent needs. I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience. > > **Puntos en contra**: The reporting while expansive, is cumbersome. I would rather just be able to grab any and all information that I wish when creating a custom report rather than having to find one that has the information I want and customizing it. I would like to have a sign-in kiosk future for volunteers and for it to print name tags for them that includes their names and role. I would also like to be able to create a recurring volunteer opportunity rather than having to create a new one each time. > > Neon has continued to grow and make enhancements based on user input. I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms. ----- ### "A Major Step Forward for Our Nonprofit Operations" — 5.0/5 > **Kaitlyn** | *14 de febrero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: NeonOne has been a major improvement for us at the Napa County Historical Society. Its pricing is fair and scalable to our yearly profit, making it well suited for small nonprofits like us. NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so we can better plan events and guide our growing membership. This has streamlined our workflows and with a very small staff, has saved us a lot of time to focus on our mission. Customer service has been consistently strong. The support team was fantastic during setup, and the ongoing trainings and resources have been very helpful for our staff. Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit. > > **Puntos en contra**: One area for improvement is the website functionality. We would love to see more flexibility with spacing and image placement, as well as stronger integration between the website and membership and donation forms. Enhancing these features would make it easier to create more customized pages and provide a smoother experience for both staff and supporters. > > Overall, our experience with the NeonOne CRM has been extremely positive. Since implementing the system, our fundraising efforts have become more successful, with clearer tracking, better donor insights, and more efficient campaign management. The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising. Email campaigns are also significantly easier to manage and more effective. We are able to reach more of our members and constituents, communicate more consistently, and tailor messages in ways that feel intentional rather than overwhelming. Combined with improved donor and membership management, NeonOne has strengthened our ability to engage our community and support our mission. ----- ### "Works well enough" — 3.0/5 > **Amanda** | *13 de febrero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Fairly user friendly - good built in onboarding materials. One place to keep all information and event registrations. Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs. > > **Puntos en contra**: Feels clunky compared to other CRMs I have used. Quite basic, does not allow for as much customization of reports and fields as I would like. Also would like more ability to work directly in the CRM with my fellow development and communications colleagues. Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily accessible to run in reports which is a real pain as I have to make a report and then go into the individual donor profiles to find the additional info I need and enter it manually. > > I've used a few different CRMs while working in nonprofits and I'd say Neon is in the middle of the pack. It can be clunky and cumbersome to work with - not the most intuitive but once you become familiar with the platform it does what we need it to as a small non-profit. Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple windows to be able to coordinate info so can easily work around the limitations with a couple of extra steps. ----- ### "Neon CRM has been great\!" — 5.0/5 > **Julia** | *5 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The customer support team that onboarded us was truly amazing to work with. The database and reporting system is very easy to use. > > **Puntos en contra**: Sometimes when I am setting up a new report, I can't get all the available columns that I might need in a report, but then I am able to find a workaround. Neon CRM is a robust system to work with, overall. > > It's been a reliable program to keep our donor database updated through the years. We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community. ----- Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.do/software/102088/neoncrm?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/102088/neoncrm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados