---
description: ¿Qué piensan los usuarios de Zego? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Zego gracias a Capterra República Dominicana.
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title: Zego - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software para control de gastos](/directory/30559/expense-report/software) > [Zego](/software/1012995/zego)

# Zego

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> Mejora las experiencias de los residentes, aumenta el compromiso e impulsa la eficiencia con Zego, una destacada plataforma de gestión de la experiencia de los residentes.
> 
> Veredicto: 83 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Zego?

Administrador de propiedades: facilita las operaciones in situ.
Dueño de propiedades: aumenta el valor de tus activos.
Constructor de propiedades:  ofrece servicios que aumentan los alquileres.
Asociación de propietarios de viviendas: agiliza los pagos de cuotas.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 83 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funcionalidades | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Global Payments
- **Ubicación**: Atlanta, EE. UU.
- **Constitución**: 1983

## Contexto comercial

- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funcionalidades

- Alertas y notificaciones
- Base de datos de propiedades
- Contabilidad
- Creación de informes y estadísticas
- Facturación
- Facturación recurrente y suscripciones
- Facturación según el uso
- Gestión de arrendamientos
- Gestión de carteras
- Gestión de clientes
- Gestión de contactos
- Gestión de documentos
- Gestión de inspecciones
- Gestión de la comunicación
- Gestión de pedidos de trabajo
- Gestión de seguros
- Gestión de tareas
- Gestión financiera
- Pagos en línea
- Portal de arrendatarios
- Procesamiento de pagos
- Rent Collection
- Seguimiento de alquileres
- Seguimiento de arrendatarios
- Seguimiento de gastos
- Software para gestión de propiedades comerciales
- Third-Party Integrations

## Integraciones (en total: 14)

- Condo Control
- Entrata
- Enumerate
- Fortress
- MRI Property Management
- ManageAmerica
- Property Boulevard
- RealPage
- Rent Manager
- Renter Insight
- ResMan
- Tableau
- Vantaca
- Yardi Voyager

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7

## Categoría

- [Software para control de gastos](https://www.capterra.do/directory/30559/expense-report/software)

## Categorías relacionadas

- [Software para control de gastos](https://www.capterra.do/directory/30559/expense-report/software)
- [Software para compañías de suministros](https://www.capterra.do/directory/30972/utility-management-systems/software)
- [Programas para gestión de apartamentos](https://www.capterra.do/directory/32570/apartment-management/software)
- [Software para transacciones inmobiliarias](https://www.capterra.do/directory/31243/real-estate-transaction-management-software/software)
- [Software para facturación de sistemas públicos](https://www.capterra.do/directory/20017/utility-billing/software)

## Alternativas

1. [Hostaway](https://www.capterra.do/software/152433/hostaway) — 4.8/5 (1552 reviews)
2. [DoorLoop](https://www.capterra.do/software/211768/doorloop) — 4.8/5 (706 reviews)
3. [Entrata](https://www.capterra.do/software/20372/entrata) — 4.6/5 (444 reviews)
4. [Buildium](https://www.capterra.do/software/47428/buildium-property-management-software) — 4.5/5 (2207 reviews)
5. [ResMan](https://www.capterra.do/software/135182/resman) — 4.6/5 (602 reviews)

## Opiniones

### "Fantastic\!" — 5.0/5

> **Amy** | *3 de diciembre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Zego is fantastic\! When onboarding new property managers, it is really ease to train them and bring them up to speed quickly. The utility billing is seamless and saves time performing tasks.  When assistance is needed, the customer support team at Zego is top notch.  They solve problems AND empower us end users with good training.  Plus, they are so friendly\!
> 
> **Puntos en contra**: There really is not anything about Zego that is negative or a "con".  I have found everything with Zego to be wonderful\!
> 
> Zego is top notch.  I have used other tools over the years and Zego really is the best value for the investment.

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### "Zego helps keep residents current\!" — 5.0/5

> **Laurie** | *3 de diciembre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Zego is very user friendly and the autopay and Flexpay options help residents keep current on their rent.
> 
> **Puntos en contra**: Using Plaid was a concern for some residents as it continually checked account balances and would not allow payments to process if Plaid thought there was not enough money in the account.
> 
> Experience so far has been satisfactory. Very easy to refund accidental duplicate payments. Easy method of checking payment history.

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### "Zego Review" — 5.0/5

> **Usuario verificado** | *11 de mayo de 2026* | Hostelería | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The portal is easy to operate. The system is seamless with Rent Manager as our property management system.
> 
> **Puntos en contra**: The contract set up process was very involved and lengthy. I understand this is for safety however, for a business with a complex structure it made it challenging to get everything processed.
> 
> The communication is top notch. I can always reach support. They offer a great portal and I really appreciate how easy it has been to work with Zego.

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### "Bad customer service" — 2.0/5

> **Laura** | *5 de noviembre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Most of the time they get our RUBS bills correctly.
I like that rent payments download into our software.
> 
> **Puntos en contra**: Their help system.  You can never call and talk to someone and get an issue resolved. You can submit a help ticket online yourself.  And if you call in, the person puts in a help ticket for you. Not helpful. When they get around to helping you, it could be several days.  Last time it took 2 weeks and that was after I sent an email to remind them.  Also, I try to be as clear as possible in my emails, and often they don't do what I have asked. Then they have to correct what they did and that takes more time.  Would be more helpful if we could talk to someone and get the issue resolved like other companies.
> 
> Not favorable.  I get really annoyed with not being able to talk to someone to get issues resolved.  And more irritated when they mess up on what I have requested.  It is impossible to actually talk to someone that can help you.  They are all message takers.

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### "Reliable payment solution" — 5.0/5

> **Audry** | *16 de abril de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Zego integrates seamlessly with Rent Manager, which has made day to day operations much more efficient for our team. Payments post reliably, reporting is clear, and the system works exactly as advertised. It’s very user friendly for both staff and residents, which reduces confusion and cuts down on support requests.

Another standout is the flexibility in payment options. Residents can pay online, set up recurring payments, or use alternative methods, which improves on time payments and overall satisfaction. The platform also helps streamline reconciliation and reduces manual work for accounting.

Customer service has been consistently helpful and knowledgeable. When questions come up, their team is responsive and able to provide clear answers quickly, which is important in a fast paced property management environment.
> 
> **Puntos en contra**: While the platform is strong overall, there can be occasional delays with certain payment types processing or reflecting in real time, depending on the method used. Some fees associated with specific payment options may also be a drawback for residents.

From an admin perspective, there are areas in reporting and customization that could be more robust, especially for teams that want deeper financial insights or more tailored workflows.
> 
> Overall, our experience with Zego has been very positive. It delivers reliable performance, integrates well with our existing systems, and simplifies payment management for both our team and our residents. It has helped reduce manual processes, improve payment consistency, and support smoother operations across our portfolio.

For property management companies looking for a dependable, user friendly payment solution that integrates well with established platforms, Zego is a solid choice with good value for the cost.

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