--- description: ¿Qué piensan los usuarios de QT9 QMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de QT9 QMS gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QT9 QMS - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de quejas](/directory/30674/complaint-management/software) > [QT9 QMS](/software/97557/qt9-quality-management) # QT9 QMS Canonical: https://www.capterra.do/software/97557/qt9-quality-management Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.do/software/97557/qt9-quality-management?page=2) > Software de gestión de quejas simplificado. La solución de gestión de quejas QT9, basada en la nube, es escalable y altamente adaptable. Más información. > > Veredicto: 118 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa QT9 QMS? Cualquier organización que deba supervisar el cumplimiento normativo (como ISO 9001, ISO 13485, AS9100, cumplimiento con FDA, etc.) o cualquier organización que busque gestionar su sistema de calidad sin papel con una interfaz fácil de usar. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 118 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funcionalidades | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: QT9 Software - **Ubicación**: Aurora, EE. UU. - **Constitución**: 2005 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Albania, Alemania, Andorra, Argentina, Australia, Austria, Bangladés, Bielorrusia, Bolivia, Brasil, Bulgaria, Bélgica, Canadá, Chequia, Chile, China, Chipre, Colombia, Corea del Sur, Croacia y 51 más ## Funcionalidades - Acceso móvil - Acciones preventivas y correctivas (CAPA) - Análisis de causa raíz - Aprendizaje asíncrono - Archivo y conservación - Búsqueda de texto completo - Captura de documentos - Codificación y control de documentos - Comentarios/notas - Comparación de versiones - Control de procesos de aprobación - Control de versiones - Controles o permisos de acceso - Creación de informes de incidentes - Gestión de asignaciones - Gestión de auditorías - Gestión de calibración - Gestión de evaluaciones - Gestión de formularios - Gestión de incidentes - Gestión de inspecciones - Gestión de instrumentos - Gestión de la conformidad - Gestión de políticas - Gestión de respuestas - Gestión de riesgos - Gestión de tareas - Gestión de trabajos - Gestión del mantenimiento - Herramientas de colaboración - Historial de servicios - Mantenimiento de registros OSHA - Mantenimiento preventivo - Planificación de auditorías - Planificación y programación de proyectos - Portal del alumno - Programación de calibración - Programación del mantenimiento - Real-Time Data - Restauración de versión previa - Risk Analysis - Seguimiento de creación de informes y proyectos - Seguimiento de disconformidades - Seguimiento de la conformidad - Seguimiento de problemas - Seguimiento del proyecto - Seguimiento del tiempo - Supervisión - Task Editing - Uso compartido de archivos … y 69 características más ## Integraciones (en total: 2) - Microsoft Excel - Microsoft Outlook ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de quejas](https://www.capterra.do/directory/30674/complaint-management/software) ## Categorías relacionadas - [Software de gestión de la calidad](https://www.capterra.do/directory/30099/quality-management/software) - [Software de cumplimiento](https://www.capterra.do/directory/30110/compliance/software) - [Software de gestión de la formación](https://www.capterra.do/directory/10008/training/software) - [Software de Gestión de EHS](https://www.capterra.do/directory/10015/ehs-management/software) - [Herramientas de gestión de tareas](https://www.capterra.do/directory/10030/task-management/software) ## Alternativas 1. [MasterControl Quality Excellence](https://www.capterra.do/software/148577/mastercontrol) — 4.5/5 (527 reviews) 2. [KAWAK](https://www.capterra.do/software/211071/kawak) — 4.6/5 (322 reviews) 3. [Isolocity](https://www.capterra.do/software/148633/isolocity) — 4.7/5 (58 reviews) 4. [Ideagen Quality Management](https://www.capterra.do/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews) 5. [SafetyCulture](https://www.capterra.do/software/141080/iauditor) — 4.6/5 (309 reviews) ## Opiniones ### "Solid Solution for SMB ISO 9001 Prep" — 5.0/5 > **Noah** | *21 de agosto de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very in-depth for ISO 9001 rollout. Sales support is strong. The training materials are very good. The audit prep tools are as well. > > **Puntos en contra**: Still determining. Good so far. The learning curve takes some time to get used to. The integration with Google Drive could be better. > > Very consultative approach to sales; strong product definition; broad feature set; we reviewed 20+ solutions; everything else was either crazy expensive or too hard to implement. ----- ### "QT9 QMS Transparent, Efficient, and User Friendly" — 5.0/5 > **Christa** | *19 de febrero de 2026* | Productos químicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Our business has several different geographic locations. QT9 has helped increase harmonization, transparency and improve efficiency of our quality management system across our locations. > > **Puntos en contra**: The thing I like least about QT9 is that it does not automatically generate a PDF file with the signature manifest in the PDF file. However, the approval history and revision history are available for every document. > > My overall experience with QT9 QMS is very positive. It is user friendly and provides email notifications for items coming due or approvals needed. We have implemented with recent company acquisitions which has been beneficial for transparency and harmonization, as well as tracking of training completion using the electronic module. ----- ### "Limited Flexability" — 3.0/5 > **Nacaro** | *28 de junio de 2020* | Aviación y aeroespacial | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Ease of rolling out the product. Built in forms are helpful for a beginner. There are some features if you dig into the settings that allow you minor custom uses. The Calibration and Prevenative Maintenance Modules are promising and somewhat helpful. The document control module has worked well for us. > > **Puntos en contra**: 1. the biggest disappointment - No customability of modules and forms. Lots of tabs on the nonconforming product and corrective action forms and you cannot get rid of the tabs you do not need, You cannot even hide the tabs. Absolutely no customization to tailor to your organization. 2. No email reminders if you have overdue actions pending, you’ll have to look at the database daily. 3. No filtering of overdue items in perato analysis. You can filter: Open Items, Closed, Rejected, Submitted and deleted but nothing to tell you if an item is past due. No email notifications if an item goes past due. You can only disply the entire reports that are overdue. 4. Ad Hoc Reports are Lackluster for reporting performance data analysis (Perato Analysis, Bar Graphs, Line Graphs etc) Nothing here to help you determine how effective or ineffective your QMS is. 5. If you have more than one process approver (Risk, CA’s, NC’s etc) and one of them approves the action the other approvers cannot go back and make changes. Your locked out. I had myself and one other person approving a risk and the other approver approved the risk and I could not make any changes. I had to delete the entire risk action and start over. 6. Only exports to CSV files not Excel .xlsx extensions 7. Internal audit module - build a schedule only. No prefilled forms to use, no form development capabilities. > > To be honest we do not use all the modules within QT9 but the ones we do use allow us to get by and pass our QMS audits, but for the power user like myself that wants to extract detailed performance data you’ll have to extract the data and pull it into excel and manipulate it to get metrics you need. What you see is what you get, no customizing nothing. No overdue notifications or escalation process built in. ----- ### "Great Documentation Management Tool for QMS compliance\!" — 5.0/5 > **Fernando** | *5 de febrero de 2026* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to use and complies with everything my organization needs. Provides my organization the ability to manage documents with efficiency. > > **Puntos en contra**: Nothing in specific, specially considering that they are already working on a new version release, which will enhance the customer experience. > > Great tool, easy to use and provides everything I need (and more). Provides my organization the ability to manage documents with efficiency. Best customer support I ever experienced. ----- ### "Five Star Customer Representative (Ricky)" — 5.0/5 > **Simon** | *4 de marzo de 2025* | Redes informáticas | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The customer service here is exceptional. It is wonderful to book \[sensitive content hidden\] and have him walk us through problems, no matter how small. Genuinely, \[sensitive content hidden\] has saved my company time and has been a pleasure to work with. > > **Puntos en contra**: I would have found it very beneficial if online videos had been included during onboarding. These videos would have helped simplify learning the QT9 system. > > On the whole, I’m very satisfied with the QT9 QMS product. It's fine and gets the job done, but I'd like to single out a special reason I'm happy with it. This product is fine, but having Ricky respond quickly when we need him is like having an ace up our sleeve. That's the primary reason I'm satisfied: it makes things a lot easier. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.do/software/97557/qt9-quality-management?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/97557/qt9-quality-management) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados