--- description: ¿Qué piensan los usuarios de NAPA TRACS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de NAPA TRACS gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NAPA TRACS - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Programas de reparación de vehículos](/directory/20006/auto-repair/software) > [NAPA TRACS](/software/61551/napa-tracs) # NAPA TRACS Canonical: https://www.capterra.do/software/61551/napa-tracs Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.do/software/61551/napa-tracs?page=2) > Proporciona soluciones de estimación, gestión de talleres, información técnica y CRM al mercado de repuestos desde 1989. > > Veredicto: 258 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa NAPA TRACS? Miembros de NAPA AutoCare e instalaciones profesionales de reparación automotriz ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 258 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: NAPA Auto Parts - **Ubicación**: Atlanta, EE. UU. - **Constitución**: 1928 ## Contexto comercial - **Precio de partida**: US$109.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - CRM - Creación de informes y estadísticas - Estimaciones - Gestión de inspecciones - Historial de servicios - Planificación de personal - Programación de citas - Programación del mantenimiento - Punto de venta (POS) - Tarifas de trabajo ## Integraciones (en total: 11) - 360 Payments - AutoServe1 - AutoVitals - Back Office Suite - OEC - PartsTech - ProDemand - QuickBooks Desktop - QuickBooks Online - RepairLink - TireConnect ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas de reparación de vehículos](https://www.capterra.do/directory/20006/auto-repair/software) ## Alternativas 1. [ARI](https://www.capterra.do/software/201737/ari) — 4.6/5 (600 reviews) 2. [AutoRepair Cloud](https://www.capterra.do/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [Shopmonkey](https://www.capterra.do/software/169022/shopmonkey) — 4.6/5 (263 reviews) 4. [Tekmetric](https://www.capterra.do/software/190952/tekmetric) — 4.7/5 (103 reviews) 5. [Shop-Ware](https://www.capterra.do/software/153469/shop-ware) — 4.8/5 (162 reviews) ## Opiniones ### "Great data tracking, and point of sale program" — 4.0/5 > **Mons** | *29 de marzo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the options and functionality it offers. I need to go through more training to learn how to use the rest of it, but what I've used so far is great. > > **Puntos en contra**: Occasionally changes pricing if I've adjusted it on a work order. So I invoice it out and have to go back and change it to what I had previously quoted. > > Helped me gather and retain much more customer and vehicle information than I previously had. Much easier to search back through past services and repairs. ----- ### "Benefits of NAPA TRACS" — 5.0/5 > **Brandon** | *15 de agosto de 2024* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Being able to look up VIN's and license plate numbers really help in accurately identifying a vehicle. > > **Puntos en contra**: Some small glitches may occur, so you need to check your invoices before you finalize anything. Really not that big an issue, since you should be double checking anyways. > > I really like Napa TRACS. Anytime i need to access invoices or estimates i can simply hook up to my laptop and move forward. I didn't need to buy any special electronics to utilize the product. Being able to let the consumer see how professional and sophisticated the software looked was a huge bonus and made my store even more appealing. ----- ### "Mixed" — 3.0/5 > **Amy** | *26 de mayo de 2022* | Automoción | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Inventory management is very useful and easy to use. We love that Repair Link and ProDemand links are now part of the screen. Being able to undo an invoice is a great add as well. Calling TRACS Support is always a great experience. Some of them even call back to make sure you're getting along ok\! > > **Puntos en contra**: Repair orders and invoicing needs a lot of work. If you have more than five items in your repair order, good luck maneuvering around. Switching over to the profitability screen or technician screen gives you a much easier view. However, they have taken away the ability to drag items around in these screens. There are also way too many columns in each of these two screens. Please bring back spell check\! > > We have used TRACS since it was DOS based. We have seen a lot of bad features come and go, as well as the good. It is easy to use for the most part but can be a little daunting for a service writer in a hurry. ----- ### "Awesome Software" — 5.0/5 > **shelley** | *26 de mayo de 2022* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: My favorite feature about this software is the profitability worksheet. It clearly shows me what I set me goals to be and if we meet them. > > **Puntos en contra**: The part I liked least is not being able to change the Invoice date. It is needed randomly and would be a useful feature. > > I really enjoy the ease of use with the program. ----- ### "Happy with Napa Tracs" — 5.0/5 > **Chelene** | *1 de junio de 2022* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the conveinence the service, and the simplicity of it\! > > **Puntos en contra**: Not ideal to what is being used now. Napa Tracs makes more sense > > Wonderful ----- Página: 1 de 12\ Siguiente: [Página siguiente](https://www.capterra.do/software/61551/napa-tracs?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/61551/napa-tracs) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados