--- description: ¿Qué piensan los usuarios de GrubHub? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GrubHub gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GrubHub - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de entrega de alimentos](/directory/30861/food-delivery/software) > [GrubHub](/software/210141/grubhub) # GrubHub Canonical: https://www.capterra.do/software/210141/grubhub Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.do/software/210141/grubhub?page=2) > Solución de entrega de alimentos que ayuda a las empresas a gestionar pedidos mediante el seguimiento de entregas, la gestión de conductores, la creación de facturas y más. > > Veredicto: 131 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa GrubHub? Diseñada para empresas de todos los tamaños, esta solución de catering ayuda a guardar el historial de pedidos, programar entregas, crear presupuestos de comidas, establecer pedidos recurrentes y más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 131 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.8/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: GrubHub ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Gestión de pedidos - Kitchen/Menu Management - Pagos en línea - Pedidos en línea - Seguimiento de entrega - Seguimiento de pedidos ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software de entrega de alimentos](https://www.capterra.do/directory/30861/food-delivery/software) ## Categorías relacionadas - [Software de entrega de alimentos](https://www.capterra.do/directory/30861/food-delivery/software) - [Pedidos en línea](https://www.capterra.do/directory/32698/online-ordering/software) ## Alternativas 1. [Restroworks](https://www.capterra.do/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [Square Point of Sale](https://www.capterra.do/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) 3. [Toast POS](https://www.capterra.do/software/136301/toast-pos) — 4.2/5 (549 reviews) 4. [GloriaFood](https://www.capterra.do/software/198378/gloriafood) — 4.6/5 (68 reviews) 5. [OpenTable](https://www.capterra.do/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) ## Opiniones ### "Great app that became my go to food app..." — 5.0/5 > **Frankie** | *26 de agosto de 2025* | Deportes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I discovered GrubHub in 2014 and have not looked back since. It was easy to use with a super short learning curve, I always felt my personal data was secure, for the most part the vakue for money was perfect, I never experienced bugs or issues within the app itself, but when there was an issue on the part of a seller, the customer service communication was always on point and helped if they could. The addition of a favorites feature was needed from day one, so I'm glad it exists now. > > **Puntos en contra**: The app didn't always reflect the restaurant I wanted it to. Sometimes, when I think I'm ordering from my local fast food place, I've found it was actually another franchise branch and I didn't want to order from. > > Overall, I've found some of the best restaurants at great prices and was able to support local restaurants when I worked in Hells kitchen NY. ----- ### "GrubHub gives easy access to my favorite foods" — 5.0/5 > **Annie** | *2 de diciembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: GrubHub makes ordering food easy and convenient. I especially enjoy using it if I've had a long day and do not feel like going back out for food > > **Puntos en contra**: Recently I find the fees associated with ordering have been really high, so I've been using the app less. > > My overall experience with GrubHub is great\! I am able to view different restaurants around me and find whatever I am craving ----- ### "Area dependent, lots of fees" — 3.0/5 > **Jessica** | *19 de junio de 2025* | Restaurantes | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It enables restaurants to increase their sales and exposure, bringing in new customers that may have otherwise not tried our restaurant. > > **Puntos en contra**: The fees. While I understand they have to make money as well, knowing what they charge the customers on top of the fees they press onto us, it can discourages customers. We have to increase our prices on Grubhub to offset fees, leading customers to think we are not as affordable as we actually are. > > Our experience was not fantastic. The fees are high and we simply didn't get the amount of orders from GrubHub as we did other apps. During Covid, Grubhub was fantastic. Since post covid, it has not been a popular option in our area. DoorDash and UberEats have taken over as the dominate providers. ----- ### "A Useful Tool, but Not a True Partnership" — 5.0/5 > **Johnathan** | *31 de diciembre de 2025* | Alimentación y bebidas | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Grubhub does provide additional visibility and access to customers who may not otherwise discover our business. The platform is familiar to many users, making it easy for customers to order, and it can generate incremental sales during slower periods when managed strategically. > > **Puntos en contra**: High commission and service fees substantially reduce margins, and restaurants are often held financially responsible for issues beyond their control, such as driver delays, app errors, or customer disputes. Support can be slow and opaque, and the overall structure feels less like a partnership and more like a cost of doing business that increasingly favors the platform over small, local restaurants. > > From a restaurateur’s perspective, Grubhub offers reach but at a steep cost. It’s a marketing tool, that’s it. Commission fees are high, and when problems occur, restaurants often carry the financial burden. It’s a tool, not a partnership, and other owners should go in with eyes open. ----- ### "Grub Hub is my go do when I don't want to cook" — 5.0/5 > **Daniel R.** | *11 de septiembre de 2025* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like GrubHub because most of my favorite restaurants are on their and they always provide me some type of refund with the drivers and restaurants mess up my order > > **Puntos en contra**: Sometimes the app doesn't allow me to select no ice in my drinks or when I go to order online the app freezes ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.do/software/210141/grubhub?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/210141/grubhub) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados