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Sobre FOUNDATION

FOUNDATION® es uno de los principales software contables para el sector de la construcción, un sistema de gestión de proyectos y contabilidad de costos laborales totalmente integrado.

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Puntos a favor:

Cost, user friendliness, help screens updated and online, and support is second to none.

Contras:

I had problems with importing information. Foundation was able to assist me in correcting the issue.

Valoraciones de FOUNDATION

Evaluación media

Facilidad de uso
4.0
Atención al cliente
4.3
Funcionalidades
4.2
Relación calidad-precio
4.1

Probabilidad de recomendación

7.8/10

FOUNDATION tiene una valoración global de 4.2 estrellas sobre 5 según las 179 opiniones de usuarios de Capterra.

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Filtrar opiniones (179)

Joseph
Joseph
Senior Engineer en Kenia
Usuario de Linkedin verificado
Ingeniería civil, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Agrxis Review on FOUNDATION

5.0 el año pasado

Comentarios: I've had a really good overall experience with FOUNDATION. As the proprietor of a legal office, I have discovered this software to be a dependable and all-inclusive option for running my business. My process has been substantially simplified, and my efficiency has grown, thanks to the powerful features and simple interface. For me, it has been a game-changer to be able to manage activities like time tracking, billing, document management, and customer contact on a one platform. The reporting and analytics features of the program have also given me insightful information on the productivity and profitability of my company. Additionally, the customer service staff has always been accommodating and supportive anytime I've had queries or ran into problems.

Puntos a favor:

I thought FOUNDATION was a fantastic piece of software for my legal practice. Its extensive feature set that is tailored precisely to the requirements of law practices is one of the characteristics of it that I loved the most. My financial administration duties, such as billing, invoicing, and trust accounting, have been greatly streamlined by FOUNDATION's powerful and user-friendly accounting module. I like how well it synchronizes data and allows for efficient workflows with other crucial systems, such time tracking and case management. My firm's financial status has been made clear to me thanks to the configurable reporting features, which have helped me make wise business decisions.

Contras:

Although FOUNDATION has been an amazing software solution for my legal practice generally, there are a few features that I didn't think were as great. The learning curve needed to grasp its advanced functions is among the aspects of it that I liked least. It took me some time and effort to completely comprehend and use the system as a new user.

John
CFO/Controller/Director en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Foundation Software makes construction accounting easy to understand.

5.0 hace 3 años

Comentarios: Foundation has made record keeping easy and ready for outside auditors review procedures.

Puntos a favor:

Cost, user friendliness, help screens updated and online, and support is second to none.

Contras:

Absolutely nothing! Hope to expand our usage of Foundation software because we believe that we have not experienced the whole package benefit to date with different modules.

Respuesta de Foundation Software

hace 3 años

Thank you so much for the wonderful review. We are thrilled to hear you're finding our software and support to be a valuable asset in all areas of your business. We look forward to a continued relationship with you and your team. You mentioned you'd like to expand your usage with our software. Check out the many Sales Demos available to you on the Client Portal. If you have any questions about that, or want to have someone from our team contact you, please let me know. I'm happy to help. Again, thank you! -Robin, [email protected]

Usuario verificado
Usuario de Linkedin verificado
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Accounting, but nothing more

2.0 hace 2 años

Comentarios: This hasn't been the most fun. The system handles accounting, and after more than 4 years we've dialed some things in better, but it still misses the mark.
The system totally misses the mark when it comes to Project Management. I'd say use another software if at all possible.

Puntos a favor:

Foundation electronically routes vendor invoices to appropriate associates to support efficiencies. The system has the flexibility for you to create your own job numbering system or will generate it for you so you can easily track jobs by numbers. The system houses all construction project accounting information.

Contras:

The system is very much so like Microsoft Access. You can't search for construction projects by anything other than the job number. If you do, you'll need to create a list or report, export it, then filter it. Then you can go back to Foundation and find it by the job number. Standard reports don't supply what's needed, so you have to become a master of creating them or pay for Foundation to create them. Their Project Management Module is horrible. Their Dispatch Module is acceptable, but quirky. They constantly charge more for each and every single module that makes the system better. And, each module takes you further away from the original system. It's strange, to add a new client you enter the client. Then enter the client billing address through a different selection. Then go back to the client record to connect the billing address to the client. Really? This is strange.

Respuesta de Foundation Software

hace 2 años

Hello, Thank you for your recent review and we are sorry to hear that you are experiencing this. There are better ways to do reporting and work with our modules, so we would appreciate the chance to talk with you about them and find a solution to better your experience. Please reach out to our Client Success Manager, Libby ([email protected]), to set up a time to further discuss. We look forward to hearing from you and helping address your concerns!

Gayle
Office Manager en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Great Software, Very Good Value, Oustanding Support. Usually get call back within 30 minutes

5.0 hace 3 años

Comentarios: We save time on payroll since we no longer had to manually enter time cards for all the field employees. Project managers can easily view their project reports, rather than have to wait for a report to be printed and given to them.

Puntos a favor:

Ease of use. Once we got past the implementation, which was really pretty simple, we were off and running. Payroll importing of timecards feature is outstanding, no daily data entry except for overhead employees. You create your menu an follow the steps. Accounts Payable features are easy to use and data input in quick and easy, allows you to attached copies of the invoices so others can see what was shipped and invoiced. Check writing is simple and automatically creates additional invoice stub if invoices exceed allowed space on check.

Contras:

Would like to see ability to create more reports and lists without all the other data on the report. Must import to excel for some things, which to me is an extra step that could be avoided. Ability to insert blank lines on lists to separate employees on custom employee lists. Doesn't have subaccounts for accounts that you want in more detail, such as repairs to your building or keeping auto expenses separately if you don't purchase the equipment module.

Ed
Controller en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Good product for construction companies

4.0 hace 5 años

Comentarios: Our users regularly give positive feedback, finding Foundation easier to use than our prior system. Support is excellent - we can submit help tickets online through the software and get calls back within 60-90 minutes (faster for the few times we indicated it was a critical issue). They use a customized version of TeamViewer to connect to our system and walk us through new processes or show us how to resolve problems.

Puntos a favor:

Consistency of workflow across modules, tight integration with their Payroll4Construction product, and minimal conflicts when multiple users are in the same module. Our prior accounting system gave us conflicts daily. Posting is also a streamlined process with good paperless options. It is easy to modify print templates for invoices, checks, etc.

Contras:

The report module could be a bit more robust in terms of creating custom reports. But we've been able to build reports that meet our needs, even they aren't quite as customized as in our prior system (which used Crystal Reports).

Christine
Executive Administrative Assistant en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Foundation

4.0 hace 3 años

Comentarios: The support team has been great, especially during the pandemic.

Puntos a favor:

Ease of use, I liked how there is a practice database to use.

Contras:

Tends to be glitchy at times, also the character limitation maybe an issue in the future.

Respuesta de Foundation Software

hace 3 años

Hi Christine, Thank you for your positive review and taking time to share your feedback about FOUNDATION. We are so happy you're finding the software easy to use and that it's been beneficial in all areas of your business. Our Support Team has been working very hard and will be pleased to know they have continued to provide top notch service throughout the crazy year we've all had. So, thank you again and please don't hesitate to reach out if you have any questions or concerns. -Robin, [email protected]

Diane
Office Manager/Comptroller en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

FOUNDATION Construction Accounting Review

4.0 hace 5 años

Comentarios: I have found this software to cover the majority of what I needed, and find that new things are added on a regular basis Customer Service is great. FSI has been great helping with forms to support our needs.

Puntos a favor:

Liked that it had a Construction Friendly Platform.

Contras:

Security was not as good at the beginning. Doing good now.

Usuario verificado
Usuario de Linkedin verificado
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Good construction software especially for payroll.

5.0 el año pasado

Comentarios: The customer service team and system works really well.

Puntos a favor:

The payroll features when it came to tracking union jobs and prevailing wage.

Contras:

The features and system is overall very outdated and archaic.

Dana
Accounting Manager en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Foundation is great for mid size contractors

4.0 hace 3 años

Comentarios: Overall experience with Foundation is pretty great. They have a great support staff and generally get calls back very quickly.

Puntos a favor:

We like the software because it allows PM's to see costs and review their job details in ways other accounting software was not able to do.

Contras:

We wish we could use the options for lien waivers or contract/PO templates in a more usable format. Because it's not very user friendly we have processes outside of the software for this. I also wish you could schedule call backs instead of waiting for a callback at a time that may not be convenient for you.

Respuesta de Foundation Software

hace 3 años

Hi Dana! Thanks for your positive review. We're happy to hear we are providing a great product for you and making life easier for your PM's. I'd like to have someone from our team reach out to you to discuss lien waivers and PO/Sub templates with you in more detail. Let me know of a time that's convenient for you and I'll get that set up. As far as scheduling those call backs, put a day/time you'd like a call in the subject line of your ticket. Our Support team will try to meet that time as best as they can. Thanks again. Look forward to hearing from you. -Robin, Client Success Advocate [email protected]

Neal
Neal
Vice President en EE. UU.
Usuario de Linkedin verificado
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

All around great accounting and project management software package.

4.0 hace 7 años

Comentarios: Great accounting system with additional project management features.

Puntos a favor:

Foundation has more features and options then I can hope to use. It is able to be configured and set up work work around any business work flow and accounting style. Our accountants love it and the senior management loves it because they can quickly and easily get a overview of the financial status of the company then drill down to individual invoices and pay applications if they want to. The project management module allows our project management team to tie in everything they generate and respond to the project.

Contras:

Some of the features feel tacked on with little integration between the different modules. The project management system could definitely be easier to use and more intuitive.

Melodie
AP Specialist en EE. UU.
Construcción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Horrible IT

1.0 hace 3 años

Comentarios: IT is unable to trouble shoot issues with freezing and crashes. They take too long to respond. They are unwilling or unable to provide clear solutions. Error messages keep accruing. They blame their customer without providing clear guidance or attempting to upgrade their servers, programming, etc. Their training videos are awful. The software is not data entry friendly--too much mouse work. The AP team is unable to work simultaneously without "server not responding" messages that freeze multiple people. Too much crashing with lost entries & document attachments.

Puntos a favor:

Exported reports to Excel are easy to data filter.

Contras:

Constant crashes, freezes, and error messages. Unable to select or unselect more data for specified report running. Too much clicking and not enough options to keep hands on keyboard for data entry. Inability to run reports while doing entry with document imaging. Training videos are too long and difficult to find specific information. Examples in training videos sounded like presenter didn't know what they were talking about. Horrific IT assistance. The entry screen cannot be minimized or maximized to assist with reading. The data entry screen is too wide to fit without scrolling. IT doesn't understand how the AP module works because they are unable to classify what the error messages mean and what the specific error or crash issue is with entry.

Respuesta de Foundation Software

hace 3 años

Hi Melodie, Thank you for your recent review. I'm sorry you've had a frustrating experience and we definitely appreciate you bringing your issue to our attention. There's nothing worse than tech issues interfering with productivity. I'm happy to let you know we are already on this, communicating with your IT team, ensuring the underlying tech issues are resolved. You should see improvements immediately. And, let me know if you'd like to discuss other options for self-help resources in lieu of our training webinars. I'm always happy to help. Thanks again! Robin, Client Success Advocate, [email protected]

Jane
Ha utilizado el software durante: No especificado
Fuente de la reseña
Fuente: SoftwareAdvice
5.0 hace 13 años

Comentarios: Cary & Associates Builders, Inc. is an award-winning Full Service General Contractor specializing in negotiated projects for the Design and Construction of Commercial, Industrial, Winery and Agricultural buildings. We used a very well-known complex construction software for approximately 18 years. Through the years, the problems with the software were accompanied by inordinate increases in support fees. We discussed each year whether to renew our support or look for another construction software. In April of 2003, it became obvious that the software could not be kept up and running and we had constant "crashes". At the same time we received the next year's support contract for about $6,000. It was the last straw for us. I began a search for a new software because I knew our system would crash as soon as our support ran out (which it did). I interviewed everyone I could locate and talked to our subcontractors. Our CFO said that ultimately I would have to go with my "gut" feeling and pick one. He said if it did not work out, we would just buy another one next year and we would still be ahead of the game. All my instincts said to buy FOUNDATION. With a lot of trepidation, I purchased the software and bought a ticket to Cleveland to attend training. FOUNDATION was able to help me before I got to class by transferring my Vendors, Job Numbers, Cost Codes, etc. into my new FOUNDATION Software. I had pulled my G/L down in the middle of our FYE and was ready to open it as soon as I knew what I was doing. Surprisingly, by the end of the week, we ran my first payroll right in class! We spread open my G/L and we were ready to go. They dropped my information off on a disk and I headed for home. The following Monday, we rolled FOUNDATION out on our server and have never had so much as a glitch in anything, let alone a crash. Once it was up and running, our team has able to learn the system easily. It is very user-friendly. Any problems or questions, you can click on the support button and get a call back in about 20 minutes! They can also connect directly to your computer (with permission) and help show you how to fix a problem (human generated) or they will fix it for you! Love it! We have benefited in so many ways it would be hard to describe them all. We are currently on version 11.9 and FOUNDATION has just rolled out their new automated update that updates your server and clients automatically! I suppose one of the biggest benefits is the amount of time it has saved. I used to work every holiday due to having to make hard closures, etc. but with FOUNDATION I have not worked a holiday since 2003! This system is astoundingly efficient. The AIA billing is easily reversed if an architect or owner decides on a different amount. The certified payroll is a dream. Although we are not union, it prepares multi-state, multi-county, multi-union etc. It does a wonderful printout for the 941 and in California our DE9. Our CPA loves the Fixed Asset module. He framed the first print out since he said he had never had one so accurate. Quite simply, we love FOUNDATION! We get great customer service from real people and a software solution that keeps progressing and enlarging on concepts to help construction companies!

Leesa
Administrative Assistant en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Excellent software and exceptional techinical support

5.0 hace 3 años

Puntos a favor:

We have used Foundation Construction Accounting for almost fifteen years. We have been extremely pleased with this software and it continues to be one of the most reliable and well-developed software that we use in our firm. Very user-friendly and logical in its processes. Reporting is excellent and is not only used by our accounting staff, but also by our project management staff to monitor job performance and budget/cost comparisons. Foundation is very responsive to client requests for changes/improvements to various modules/reporting. And the technical support team is incredible!! Not once have we ever reached out to technical support that they were unable to solve our issue in a prompt and precise manner! The technical support provided is one of the best reasons to use Foundation.

Contras:

There is not anything that we do not like about this software.

Respuesta de Foundation Software

hace 3 años

Wow! Thank you so much, Leesa! We're blown away by your positive words. We really appreciate the time you took to write such a detailed review and we're so glad you've found our software to be valuable in all areas of your business. As we constantly work on ways to increase the value we provide for our clients, it's great to hear we've been meeting those expectations for you and T&M Tilt-Up throughout the years. We look forward to many more with you. Please let me know if there's anything you need. Always happy to help! -Robin, [email protected]

Kristi
Business Manager en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Great Product and Out of this World Customer Service/Support

5.0 hace 3 años

Comentarios: Our experience has been great. Migration was relatively painless, the day to day transactions are straight forward and the more you use the product the easier it gets. Where Foundation really shines is in their support. I never feel like I shouldn't call because they are so willing to help and never make me feel like I should already know this stuff. They are not only knowledgeable about their system but payroll and general accounting as well.

Puntos a favor:

I was worried about the migration from our previous product but Foundation's team took everything in steps and guided us the entire way through. I'd heard horror stories and am glad that we were not one of them.

Contras:

The option to create custom reports could be easier and more intuitive. I know I can log a call to support for help but I would like to be able to do it myself.

Respuesta de Foundation Software

hace 3 años

Hi Kristi, Thank you for your great review. We're happy to hear we exceeded your expectations transitioning from your previous software. It will be our commitment to keep meeting the needs of you and your team in both product and service. Let me know if you'd like to talk with someone in depth about those custom reports and see if we can make them easier for you to create on your own. We're happy to help. -Robin, Client Success Advocate, [email protected]

Stu
CFO/Controller
Vidrio, cerámica y hormigón, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Foundation Construction - Decent Entry Level Software

3.0 hace 7 años

Comentarios: If you need a basic software this is as good as anything else out there. You will be pleased with migrating away from manual systems, but will probably be ready to migrate again in 5-7 years to a more robust package.

Puntos a favor:

Handles AP/AR/Gl/PR/ and job costing adequately. This is definitely a step up from Quick Books. Good customer support when contacted.

Contras:

Very little help collateral for clients. Usually, a software whether ERP, Office, or even photo/video editing has a robust users group with many YouTube videos online to provide a self-service kiosk of information and recommendations on how people use the software. Virtually everything online is aimed at marketing the product, not supporting existing users. The Help Desk people are great, but I would rather be able to research my own solutions from people that are actually in the industry using the software rather than programmers.

Respuesta de Foundation Software

hace 7 años

Thank you for taking the time to provide your feedback about FOUNDATION. We’re committed to helping you however we can and value the opportunity to know if you find we’re falling short in any area. Client education resources is something we’ve been deeply passionate about, and we’re excited to share our current offerings with you. Our client advocacy specialist will reach out to walk you through the many resources we provide, including webinars, how-to videos, FAQs and our client forum. We’d also love to hear if there’s anything else you think we can provide to help with your success on FOUNDATION. It’s our goal to continue working hard to provide you with a positive experience on FOUNDATION.

Vera
CFO en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Glad I switched to Foundation

5.0 hace 3 años

Comentarios: Our company began the transition to Foundation in September 2020, with a go-live date of Jan. 1, 2021. It was an extremely smooth transition from beginning to end. [SENSITIVE CONTENT HIDDEN] was my trainer and he was the key for a successful implementation. Training was very thorough and tailored specifically to our needs. The actual implementation went off without a hitch. We were thoroughly and adequately supported in the first few months of actual use of the software.

Puntos a favor:

I like just about everything about Foundation--it's user-friendly, intuitive. The reports are useful and there's virtually a report for everything I need. Customer support is excellent. Foundation makes my job so much easier because it takes so little effort to accomplish my daily and monthly administrative tasks compared to my previous software.

Contras:

I honestly can't think of a negative at this point. One thing that would be helpful is the option to interface with customer support via email for straightforward questions instead of waiting for a call back.

Respuesta de Foundation Software

hace 3 años

Hi Vera, Wow! We are blown away by your positive words, thank you! We really appreciate the time you took to write such a detailed review. It's great to hear your experience with us from implementation to the day-to-day has met or exceeded your expectations. That's what we love to hear. We look forward to a long and wonderful relationship with you and your team at RC Underground. Thanks again and please reach out if there is anything you need. Always happy to help. -Robin, Client Success Advocate, [email protected]

Annette
Office Manager en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Love FOUNDATION Software

5.0 hace 4 años

Comentarios: The accounting Feature in FOUNDATION is so easy to use...you enter the data and it takes care of the rest. Reports you can print help save the company time and money, and all you have to do is hit print. FOUNDATION even allows you to Export the report into an Excel file that you can easily sort.

Puntos a favor:

Every aspect of FOUNDATION is user friendly! If I do run into issues, they have the most amazing support team I have ever been in contact with. FOUNDATION takes care of every function in the Construction business, including keeping your inventory for you so you don't have to spend the entire weekend crunching numbers. I have never spoken to a more happy support team than the one FOUNDATION has...they choose and train their employees with utmost care, and they are extremely patient and accommodating if you don't understand after they have explained. They spend the necessary time with you to help you understand every aspect.

Contras:

I have had one instance where I couldn't get something from the software that I didn't want. Lo and Behold it was added in the next software update. FOUNDATION listens to their customers and makes improvements based on those suggestions.

Toni
ADMINISTRATOR en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

GREAT TIMESAVER!

5.0 hace 3 años

Comentarios: We are enjoying the product immensely, but it's not hard coming from doing everything by hand and with QuickBooks.

Puntos a favor:

The new accounting system is taking some time to get used to; however, we came over from using QuickBooks Pro Desktop and doing so many calculations by hand. We weren't able to run accurate reports because we were very limited on how job costing worked in QuickBooks. Foundation has completely changed that! We are able to automate so many things such as Job Costing, Material Tracking, Payroll, Invoice approvals for AP, tie our correspondence via e-mail right to a job, and track our equipment all in one place and tie each transaction right to a job, when necessary. We are still very new with the company, but we are looking forward to many years of service with Foundation.

Contras:

So far, we haven't found too much that we don't like. The set up is very detailed, but the implementation team is FABULOUS. The biggest thing that we haven't liked, is that our sales person and our account manager are not the same person. We had built a great relationship with our Sales person over the 6 months we were looking for a new ERP. Now, I feel like I have to explain everything about our business all over again, and possibly again once the implementation team is completed.

Respuesta de Foundation Software

hace 3 años

Hi Toni! Thanks for the great review! It's great to hear you're happy with your decision to switch over from QuickBooks. We get a lot of former QB users who have moved to our software because of its extensive Job Costing capabilities. We're so glad you're finding it valuable for your business as well. We're honored you've trusted us to be your construction accounting software provider and look forward to a continued relationship with you and your team for years to come. -Robin, [email protected]

Brandon
Accounts Payable and Payroll Manager en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Accounts Payroll/HR User

2.0 hace 11 meses

Puntos a favor:

I did not like most of the things that Foundation had to offer. I guess I could say after a few years you could navigate it because you were used to its quirks

Contras:

The list is expansive. The system is unwieldy, unstable, and the customer service was rude and mostly unhelpful.

Respuesta de Foundation Software

hace 11 meses

Hi Brandon. Thank you for your review and for sharing your thoughts about FOUNDATION. I'm sorry to hear of your experiences with not only our product, but our Support Department. We understand issues can arise, and we have many troubleshooting and escalation processes in place to ensure client support requests will be resolved quickly and satisfactorily. I would like the opportunity to talk to you further to discuss your experience in more detail so we can understand where things may have fallen short. Please contact me at [email protected] so we can schedule a time to talk. I look forward to hearing from you. – Libby Suchy, Client Success Manager.

Annette
Controller en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Why I like Foundation Software

5.0 hace 3 años

Comentarios: We have had a great experience with the Foundation company for the last 6 years and would definitely recommend the software to other construction companies. I always get a timely response if I need technical support.

Puntos a favor:

I liked the fact the the AIA billing and the Certified Payrolls were integrated into the software. I was using Excel for my CPR's before. Foundation Software is very user friendly.

Contras:

I really don't have anything that I don't like about the software.

Respuesta de Foundation Software

hace 3 años

Hi Annette! Thank you for your great review. We're happy to hear you find the software easy to use and we've exceeded your expectations with our AIA and Certified Payroll capabilities. It is our commitment to keep meeting the needs of your team in both product and service. We look forward to great working relationship for years to come. Don't hesitate to reach out if you need anything. Always happy to help. -Robin, Client Success Advocate [email protected]

Cheryl
Office Mgr en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Customer Support

5.0 hace 3 años

Puntos a favor:

We mainly use Foundation for AR/AP and payroll. Easy to use but there are a lot of functions that we still do not use. I'm sure if I took the time to learn the other areas that we don't use it would make my life a lot easier and reports more accurate and efficient. And the ultimate feature is customer support......When I make mistakes, they always come through and fix my errors!

Contras:

No cons to this software that I can think of at the moment.

Respuesta de Foundation Software

hace 3 años

Hi Cheryl, Thanks for such a nice review. We're thrilled you find our software easy to use and that it's working well for your AP, AR and Payroll needs. It's also great to hear you're pleased with the assistance our Client Support provides. What I'd like to do is have someone from our team reach out to you and discuss some functions that could possibly help make day-to-day procedures in the software more productive for you and your team, Let me know of a time that's convenient for you and I'll get that set up. Thanks again! -Robin, Client Success Advocate, [email protected]

Alyson
Accounting en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

AMAZING Software

5.0 hace 3 años

Puntos a favor:

EVERYTHING!! The support and knowledge of the employees is nothing that I've every seen before. Extremely professional and polite. Always updating the system with more efficient ways to work and short cuts that save on time. So many opportunities to learn more about how the software works with videos, online calls, classes to attend in person.

Contras:

Everything has been so amazing per our company that I can't think of anything that I like least.

Respuesta de Foundation Software

hace 3 años

Hi Alyson! Thank you for your awesome review! We're thrilled to hear you not only love the functionality of our software but also the Client Support products and services we provide. Thanks for being part of our FOUNDATION family. We look forward to our continued relationship with you and your team at Chapin Concrete Contractors. Please reach out if you need anything! -Robin, Client Success Advocate [email protected]

Noel
Acct. Payable en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great software

5.0 hace 6 años

Comentarios: Over all I am happy we have it. The reports are easy to use and entering invoices, jobs, vendors and all that is easy. Their customer service is probably the best I have seen.

Puntos a favor:

Easy to use. I did not have a lot of training but figured it out pretty fast. When I cant find something or do something, their customer service is right there helping. I love that they can take control and show you where to go.

Contras:

There are a lot of add-ons that cost extra. Also, it would be great if there was some stuff you couple permanently delete so it would show up anymore.

Respuesta de Foundation Software

hace 6 años

Noel, thank you for your great review! We're so glad you've been having success on FOUNDATION. Absolutely keep reaching out to our support department whenever you need help, and if there's ever anything else we can do for you and your company, just let us know! -Robin, [email protected]

Barb
Administration en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Very poor for anything with sales - we have aggregate sales.

1.0 hace 2 años

Comentarios: Not accommodating - "we don't have that".

Puntos a favor:

For my area of use I don't like anything.

Contras:

My area deals with aggregate sales and billing for hauling to customers. Not user friendly. Difficult to get our scale system info to import. Invoicing is ridiculous in amount of steps it takes just to enter info.

Respuesta de Foundation Software

hace 2 años

Hi Barb! Thank you for your recent review and for sharing your thoughts about FOUNDATION. I'm sorry to hear you are not happy with how the software is performing for you. Our goal is to provide a comprehensive and reliable product for all of our clients and we regret that your experience has not lived up to those expectations. We would like the opportunity to talk with you and further discuss your areas of concern. Please let me know of a good time to reach you and someone from our management team will call to talk with you directly. I look forward to hearing from you and please let me know if you need anything further. I'm happy to help! -Robin, Client Advocate [email protected]

Chrissy
Owner en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Wonderful!

5.0 hace 6 años

Puntos a favor:

Consistency through various modules; to clarify the steps are similar in the various modules, which I have found makes the software extremely user friendly and not difficult to train employees who have no experience with the software.

Contras:

When exporting some reports to Excel; I have had some issues with formatting, the Excel version of the report may need to be manipulated/adjusted to use

Respuesta de Foundation Software

hace 6 años

Thank you for the kind words Chrissy! We are glad to hear FOUNDATION is working well for your company. If you would like to speak further on the Excel formatting please do not hesitate to call our Support Department. We are always happy to help and may be able to offer some tips. Thanks again!