--- description: ¿Qué piensan los usuarios de ADP TotalSource? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ADP TotalSource gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ADP TotalSource - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Programas de nóminas](/directory/30202/payroll/software) > [ADP TotalSource](/software/185873/adp-totalsource) # ADP TotalSource Canonical: https://www.capterra.do/software/185873/adp-totalsource Página: 1 de 20\ Siguiente: [Página siguiente](https://www.capterra.do/software/185873/adp-totalsource?page=2) > ADP TotalSource es un socio de servicio completo para recursos humanos, beneficios, nóminas, cumplimiento, incentivos de trabajadores, contratación, incorporación y más. > > Veredicto: 456 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ADP TotalSource? Pequeñas y medianas empresas que quieren encontrar y mantener a sus empleados, ofrecer beneficios rentables, crecer, mantenerse al día en cuanto a legislación laboral y mucho más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 456 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funcionalidades | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ADP - **Ubicación**: Roseland, EE. UU. - **Constitución**: 1942 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Administración COBRA - Administración de seguros de vida - Administración de seguros por discapacidad - Administración de seguros sanitarios - Base de datos de empleados - Comentarios de 360 grados - Conforme con HIPAA - Contratación de personal - Creación de informes ACA - Cumplimiento tributario - Gestión de asistencia - Gestión de documentos - Gestión de empleados - Gestión de indemnizaciones - Gestión de la conformidad - Gestión de la formación - Gestión de nóminas - Gestión de planes de jubilación - Gestión de prestaciones de empleados - Gestión de proveedores - Gestión de selección de personal - Gestión de tareas - Gestión de ventajas - Gestión del rendimiento - Informes de nómina - Inscripción de prestaciones en línea - Manual del empleado - Panel de actividades - Portal de autoservicio - Preparación W-2 - Recordatorios - Seguimiento de candidatos - Seguimiento del tiempo - Tablero de prestaciones - Tiempo y asistencia - Transferencia ## Integraciones (en total: 1) - ADP SmartCompliance ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programas de nóminas](https://www.capterra.do/directory/30202/payroll/software) ## Categorías relacionadas - [Programas de nóminas](https://www.capterra.do/directory/30202/payroll/software) - [Software de onboarding](https://www.capterra.do/directory/30819/onboarding/software) - [Software de Administración de prestaciones](https://www.capterra.do/directory/10025/benefits-administration/software) - [Software de recursos humanos](https://www.capterra.do/directory/5/human-resource/software) - [Software para consultores de RR. HH.](https://www.capterra.do/directory/32442/peo/software) ## Alternativas 1. [Paylocity](https://www.capterra.do/software/86714/webpay) — 4.3/5 (1822 reviews) 2. [Rippling](https://www.capterra.do/software/172127/rippling) — 4.9/5 (4614 reviews) 3. [BambooHR](https://www.capterra.do/software/110968/bamboohr) — 4.6/5 (3108 reviews) 4. [Connecteam](https://www.capterra.do/software/153140/connecteam) — 4.6/5 (5058 reviews) 5. [ADP Workforce Now](https://www.capterra.do/software/155895/workforcenow) — 4.4/5 (7170 reviews) ## Opiniones ### "Financial management services by ADP." — 5.0/5 > **Er Avinash** | *11 de septiembre de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Very convenient method of managing payroll. I like the feature that can login anytime and keep track on our salary records, HR, benefits across the things. > > **Puntos en contra**: It's difficult to understand some of features like managing taxes. I would love if reports will become more easily for benefits. Customer support is not very responsive. > > ADP Total source helps me every month to find my payroll details, my leave counts, my exception and tax deduction information very easily from one portal. It is very simple to use just login, and it starts working. ----- ### "ADP saves you time" — 4.0/5 > **Tony** | *13 de octubre de 2025* | Automoción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like the support staff and that ADP covers all HR releated areas needed for a business. It does save you time having all the tools and ADP available throughout the day. > > **Puntos en contra**: ADP is expensive, and the fees are not very transparent. This is the biggest concern that I have with ADP. They don't review fees with you at all, nor do they tell you when fees increase. > > Overall, ADP gets the job done well. I haven't had many issues with ADP. We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive. ----- ### "ADP Customer Service should be a focus for this company" — 2.0/5 > **Tabatha** | *1 de mayo de 2025* | Energías renovables y medio ambiente | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: I have worked with ADP RUN, Vantage, Workforce Now, TotalSource, and Major. I think TotalSource was the better of the HRIS systems we used, especially when we brought Payroll in-house and managed the comp benefits piece. > > **Puntos en contra**: Several things were wrong with TotalSource. Customer Service was not strong with either ADP service; one hand did not know what the other hand was doing. We had to go through the whole implementation process because they are treated separately. Additionally, our implementation manager just stopped working or disappeared during implementation. Reporting was not robust. > > The overall experience was not good. We had to manage tax issues on our account, and we did not have a dedicated team. We ended up moving to Paycom. ----- ### "ADP Total Source" — 4.0/5 > **Rowie** | *23 de diciembre de 2025* | Automatización industrial | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: One of the standout features of ADP TotalSource is its intuitive and user-friendly interface, which makes navigating the platform a breeze, even for new users. Additionally, the reporting capabilities are exceptional, offering detailed, customizable reports that help streamline decision-making and provide valuable insights into business operations. > > **Puntos en contra**: he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are not treated with the same level of urgency by the support team. This is likely because individual representatives are managing more clients than they should, leading to delays and frustration for users who need immediate assistance. Oh and yes, it is getting expensive\! > > The reporting tools are incredibly helpful, providing comprehensive data that allows businesses to track key metrics and trends effortlessly. These tools enable users to make informed decisions with confidence and ensure compliance with various regulations. The ability to generate detailed reports quickly and efficiently is a significant advantage for businesses of all sizes. ----- ### "Cost effective PEO" — 5.0/5 > **Laura** | *17 de septiembre de 2025* | Producción audiovisual | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations. By taking on the heavy administrative work—payroll, onboarding, compliance, and many of the manual day-to-day tasks—ADP TotalSource has allowed us to shift our focus to what really matters: engaging with our employees and supporting their growth. With less time spent on administrative burdens, our team can devote energy to performance reviews, employee development, and creating a workplace culture that inspires and retains talent. ADP ensures that onboarding and payroll are accurate and seamless, which builds trust and sets a positive tone for every employee experience. This year’s migration was my third time moving a company to ADP TotalSource, and each time the process has been consistently smooth and professional. Their expertise and support make the transition easy and stress-free, which is no small feat when dealing with complex HR systems. Each implementation has reinforced my confidence in their service. In short, ADP TotalSource delivers on its promise: freeing HR and leadership teams to concentrate on people and culture, not paperwork. It has truly been a joy to work with them, and I highly recommend ADP TotalSource to any organization looking to modernize HR and empower its people. > > **Puntos en contra**: Not much, sometimes things don't go right, but how they stayed on top of issues and got them fixed fast has been a joy. ----- Página: 1 de 20\ Siguiente: [Página siguiente](https://www.capterra.do/software/185873/adp-totalsource?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/185873/adp-totalsource) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados