Opiniones de EngageBay

Sobre EngageBay

EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.

Descubre más sobre EngageBay

Puntos a favor:

I love using a multiform that can manage all of my data and daily functions in the one place without having to sync and integrate multiple platforms using third party service providers.

Contras:

NO SMS Function However I have been told this is coming soon.

Valoraciones de EngageBay

Evaluación media

Facilidad de uso
4.5
Atención al cliente
4.9
Funcionalidades
4.6
Relación calidad-precio
4.7

Probabilidad de recomendación

8.8/10

EngageBay tiene una valoración global de 4.6 estrellas sobre 5 según las 335 opiniones de usuarios de Capterra.

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Azizah
Azizah
Office Management en Malasia
Usuario de Linkedin verificado
Telecomunicaciones, 5,001-10,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Complete package for marketing tool

5.0 hace 2 meses

Puntos a favor:

We received a complete software package consisting of at least forty diverse modules, which would have cost thousands of bucks. Due to this software, we have ended a profusion of subscriptions. We contacted support with a simple message and got a response nearly immediately.

Contras:

It costs a lot of money to buy more email space. Suppose there was a way to lower the cost of sending emails. Arranging a batch job to perform a sequence or automation at a predetermined time and day

David
David
Web Developer en Irlanda
Usuario de Linkedin verificado
Dispositivos médicos, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great Value and Service

5.0 hace 2 meses Nuevo

Puntos a favor:

It's developer-friendly - important when you want to customise something like a contact form or email. It's very easy to navigate and figure out. Support is great - very fast and helpful. It does so much for such a reasonable cost compared to competitors. Very stable and reliable.

Contras:

Some features are a little rough around the edges - reporting, for example. It would be great to see their reporting capabilities improved. At the moment I rely on exporting raw csv data and transforming that data before I can report on it.

Alternativas consideradas: HubSpot Marketing Hub y Zoho CRM

Razones para elegir EngageBay: It did far more than Mailchimp for a similar price.

Software anterior: Mailchimp

Razones para cambiar a EngageBay: Price, but also the initial experience of using their free account - which has a lot of features.

Ragen
Sales & Marketing en RU
Construcción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Ok for small businesses, but doesn't have all the features we would like

3.0 el mes pasado Nuevo

Comentarios: Generally, we've not had a bad experience, but it hasn't been great either. The customer service is very good, you get quick answers to questions using the chat function, and they are very helpful behind the scenes. And the software is enough for what we need right now, but I think we'll outgrow it within a year, which will be frustrating! We're 4 months in and have had to upgrade twice, which gets expensive when it's for multiple users.

Puntos a favor:

The contacts page is very good. The information is easy to enter, filter and search. Overall I'm very pleased with this section of Engagebay. Also, the social suite is great, we use it to post to various sites on a regular basis and it's easy to use.

Contras:

The call log page, because we don't make the calls through Engagebay, is very limited. It shows very little data and you can't sort or filter it at all. Disappointing. Also, the reports are very basic, you get some pretty graphs but you can't drill into the information for more details at all. So its usefulness is limited.

Nick
CEO en Barbados
Fabricación de productos eléctricos/electrónicos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

great value for money software

4.0 hace 4 meses

Comentarios: Its good

Puntos a favor:

It is a comprehensive system that is easy to use, and if the get a problem the help guys are really good

Contras:

I just would like to have the ability to change the user view so that I can have one time quick view and I would love to link Skype

Alternativas consideradas: GoldMine Premium Edition y Salesforce Sales Cloud

Razones para elegir EngageBay: I had used act for 30 years from version 2, but they started to change it from a good CRM system into a moderate marketing system

Software anterior: Act!

Anthony
Content Strategist en EE. UU.
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Engagebay has been a great solution for us

5.0 hace 2 semanas Nuevo

Comentarios: Engagebay has been great, especially the customer support.

Puntos a favor:

Engagebay is far less expensive than Hubspot, but with most (if not all) the important features. This was very important for us as a small business. We use so many of the CRM functions, from creating marketing funnels, to email automations, tagging, tracking, appointment setting with our sales team, and many others.

Contras:

There are parts that are slightly clunky (like email sequences), but nothing too bad.

Alternativas consideradas: HubSpot Marketing Hub

Razones para elegir EngageBay: Keap is more expensive with less features. Most importantly Keap does not let you add tracking pixels to landing pages for anything other than Google and Facebook.

Software anterior: Keap

Razones para cambiar a EngageBay: Engagebay is far more budget friendly, which is important for our startup.

Radomir
Owner en Chequia
Servicios e instalaciones recreativas, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Easy to you

5.0 el mes pasado Nuevo

Comentarios: Great support!

Puntos a favor:

Compare to other products Enagabay is easy to use. You have all you need in one platform

Contras:

Shortcuts for canned responses would be great feature to add on..

Moar
CMO en Argentina
Servicios jurídicos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Most valuable CRM for it's price

5.0 hace 4 semanas Nuevo

Comentarios: Can have many capabilities that much more expensive CRMs offer, paying down to 15% of the price.If you are looking for a solution for testing your business idea, or want to save $, without compromising on capabilities - this is your answer.

Puntos a favor:

Automations are graphicalMany rules and optionsQuite a lot of integrations

Contras:

Not full of integration as bigger, more expensive CRMSRequire a little bit more time to understand how to use it than other CRMS

Alternativas consideradas: HubSpot CRM

Razones para cambiar a EngageBay: Price

Jack
Founder en EE. UU.
Transporte marítimo, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

EngageBay 2-year user review

5.0 el mes pasado Nuevo

Puntos a favor:

Easy to use, intuative, cost effective, and trully excellent customer service

Contras:

While it's been over two years, I recall the set up and maybe API's could have been improved and quite possibly they have been since we became customers.

Alternativas consideradas: HubSpot Marketing Hub y Constant Contact

Razones para elegir EngageBay: Cost

Software anterior: Campaign Monitor

Razones para cambiar a EngageBay: Cost and excellent customer service

Iain
Director en RU
Formación profesional y coaching, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great all in one CRM

5.0 hace 3 semanas Nuevo

Comentarios: Excellent

Puntos a favor:

Sales and marketing shouldn't work in silos and neither should your CRM & Marketing automation. EngageBay brings everything together. The best part though is actually the customer service - they are super quick and really helpful.

Contras:

It would be great if they had more integrations/

Camille
Exec. Assistant en Filipinas
Formación profesional y coaching, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Good, but needs improvement

4.0 hace 2 meses

Comentarios: Was supposed to give a review after we're done with our campaigns and we've maximized the features, but I guess chat support can't wait. Overall, it's satisfactory. Chat support responds. User-friendly. Somehow meets our needs.

Puntos a favor:

It fits our needs. It's direct and you can easily find what you are looking for.

Contras:

Email limit, email broadcasts, and group tagging can be improved. We had a few problems with getting the right contacts for a specific tag. Their system messes up if you have lots of contacts to add to a tag based on their last names. As for campaigns, the daily limit should reset within a day/24hrs after sending the campaign. However, they failed to mention that there should be a "buffer time". So one of our campaigns failed and we had to re-do. If your campaigns are time crucial, then I do not recommend using this platform.

Tom
Tom
Founder en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

It Keeps Getting Better

5.0 hace 4 meses

Comentarios: This software made my day, month, and year. Everything is easier now.

Puntos a favor:

We started out looking for an affordable CRM/Email Marketing System that didn't charge by # of Contacts. EngageBay was the most affordable of those we found, but since we had never heard of it, we were skeptical it would be very useful. We were so wrong. This is one of those products that gets better, not worse, the more you dig in into it. It feels like I know a secret that no one else knows. IT HAS EVERYTHING. All in one app. We're saving so much money. We got an entire suite of software with at least 40 modules that we would have had to pay for from other apps (Social, SMS, Sales Management, Appointment Calendar, Ticket System, Live Chat, Integrated Automations, Etc..) We can cancel so many services thanks to this software. We had one issue logging in with the WordPress Apps, but it turned out to be our fault for not reading the manual. We sent a quick chat, and customer service answered on almost instantly. They were fast, very knowledgeable, patient, and kind. That 5-star service made the sale for us. We moved 22,000 contacts from another service that has 5% of the capability of EngageBay. I don't write reviews. But I feel like we got so much for so little that I had to give back. We will be recommending this to all of our small business clients.

Contras:

I can't think of anything yet. We're still on the Honeymoon.

Parminder
Director en India
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Customer Support

4.0 hace 9 meses

Comentarios: We are able to manage our customers and prospects well. With automations and workflows we are able to set up drip campaign which keep lead warmer and help in conversions.
Email handling is very good, we are able to do email campaigns
We are also using ticketing tool for customer support.
Chat widget is good and used in our multiple sites.
Loved pop up and messages displayed on my different sites , intelligent control through engage bay. If two step pop up capturing phone number with country code and email is given would really solve our business problem and improve our whatsapp integration

Puntos a favor:

Found a very good customer support. My couple of issues were resolved realy fast appreciate same. Easy to use tool, workflows and automations are easy to set up and very useful

Contras:

Additional email purchase is very very expensive. Would love this tool and blindly recommend to all of my community if additional email purchase can be reduced. One additional functionality which can be very useful for business can be scheduling a batch job to run workflow or automation on specific date and time or with specific frequency like daily or weekly. In forms phone number field need to be improved - country code should be captured correctly associated with main phone number

Alternativas consideradas: ConvertKit y ClickFunnels

Razones para elegir EngageBay: More functions and features - single crm tool with most features

Software anterior: Jira

Razones para cambiar a EngageBay: Click funnels is very expensive - but landing pages are awesome will switch to click funnel for landing pages once I have budget Convertkit is very good for email marketing - but engagebay offers full crm solution which both product does not have. Engage bay email functionality is very expensive so will look for integration with convertkit in near future.

Sian
Director en RU
Medios online, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Sophisticated Software

5.0 hace 2 años

Comentarios: We run a number of businesses and use Engagebay for some of our clients. If you need to sort contacts, pick them out based on certain factors and send individual or broadcast emails and/or put them through a pipeline, this is for you. You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.

Puntos a favor:

How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.

Contras:

The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.

Alternativas consideradas: HubSpot CRM

Razones para elegir EngageBay: Lack of features

Software anterior: Sendinblue

Razones para cambiar a EngageBay: Features mainly and then support - they answered questions promptly. I also tried other products before I arrived at Engagebay but although they initially said they could do what I needed, after weeks of frustrating try outs - they didn't - and the support hadn't really listened to what I'd said I needed - Engagebay listened to what I actually needed before I got started and it did what they said.

Respuesta de EngageBay

hace 2 años

Thanks for the review Sian.

Cameron
Owner en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Feature-rich without breaking the bank

5.0 hace 2 años

Comentarios: We love EngageBay and highly recommend it to our clients who want/need a full featured platform that will work across multiple departments, automate regular tasks, and that don't want to pay the high-price and add-on that you have to with many other tools. EngageBay's support team is AMAZING!! Anytime I have a question about something, they are quick to respond, very helpful and knowlegable, just a breath of fresh air to know that I can get a hold of someone when we have issues (which isn't that often, but when we do they are there!).

Puntos a favor:

It is amazing to me how feature-rich the platform is at the cost. More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.

Contras:

Learning curve at first just to understand how it works differently from other systems, but that is not necessarily a con of EngageBay because that is the same for every new platform as each has their own little intricacies.

Respuesta de EngageBay

hace 2 años

Thanks for the great review Cameron. Your words are super encouraging. We will continue to build great features to help small businesses grow their businesses without breaking the bank on expensive bloated software.

April
Sales and Marketing Director en RU
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Brilliant all-in-one package

5.0 hace 7 meses

Comentarios: Connected sales and marketing platform has resolved manual intensive activity scheduling. No need to import a new list each month into a separate email marketing platform. Being able to have contacts in multiple list and sophisticated tagging is brilliant. The guys at EB are really helpful with speedy responses, providing video and screengrabs to help. The best experience i had was when i recommended that there should be a report on the dashboard for forms, a couple of weeks later i had an email from EB letting me know that they'd developed the report and added this to the dashboard - couldn't ask for a better service.

Puntos a favor:

A complete package for connected sales and marketing and data and reporting in one place. Previously had a separate CRM system from email marketing platform and as such no integration and ability to see what marketing had gone out to what contact and their response to that, all activities and follow ups were all manually scheduled this has been resolved with EB. Customer service and support is fast and efficient too.

Contras:

Had an issue at first setting up the smtp integration with the correct configuration as we wanted to send mailers using our own email servers, took some backward and forwards between technical teams but was resolved in the end. Being able to email from multiple email addresses is great but I also would love it if we could have multiple email signatures attached to a single user too.

Alternativas consideradas: HubSpot Marketing Hub, ActiveCampaign y Keap

Razones para cambiar a EngageBay: it offered all of the functionality at an affordable price. The only one that would've done everything EB does was hubspot however because we had multiple domains for each of our product this meant hubspot required us to pay for x 2 marketing and sales hubs which wasn't the way we wanted to use the platform nor within our budget.

Pierpaolo
Pierpaolo
CEO en Italia
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

I've tried it, but now it's our official automation platform...

4.0 hace 3 años

Comentarios: I have tried other platforms, also spending a lot of money on assestment (hubspot, sharpspring, active campaign, etc...). Some of them have too high prices, others don't seem to listen to the request for new features, still others the support is slow to respond. In all the cases I tried something was missing: for EngageBay nothing is missing and the costs are very affordable (it also includes a free version to let my customers try the product).

Puntos a favor:

Quick and easy to use. All very easy. It has everything we need (integration, mail automation, sales automation, lead generation, Android and Ios apps, support ticket e chat for visitors, etc...).

Contras:

It is not possible to program post social (at the moment you can only monitor your profiles, although technical support has assured me that it is in their roadmap). Maybe the pricing model needs to be improved by including web analytics per user in the basic version and offering a monthly block of "no branded" emails.

Alternativas consideradas: HubSpot Marketing Hub, ActiveCampaign y SharpSpring from Constant Contact

Software anterior: SharpSpring from Constant Contact

Respuesta de EngageBay

hace 3 años

Thanks for the review and feedback Pierpaolo Villano.

Marcello
CEO en Brasil
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A Magic wand

5.0 hace 2 años

Comentarios: I am very satisfied with EngageBay, I see my company as advanced user of EB, when we got stuck with something, they are always ready to listen and enhance the tool to achieve the desided feature and make the tool even better!

Puntos a favor:

Easy of use, easy of implement, easy of integrate!

Contras:

Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics

Alternativas consideradas: Zoho CRM, Pipedrive, Dynamics 365 y Salesforce Sales Cloud

Razones para elegir EngageBay: Features, dashboards.

Software anterior: Zoho CRM, Pipedrive, Dynamics 365 y Salesforce Sales Cloud

Razones para cambiar a EngageBay: Flexibility, pricing model, all in one, Sales, Marketing and Support... no need to have lots of tools.

Respuesta de EngageBay

hace 2 años

Thanks for the review Marcello. Our landing pages can now support reusable headers and footers. We have developed this feature and it is currently in QA and should go live in a couple of days. We already have the feature to build new landing templates from scratch. You can also code your own ones too. Please check it out and we would glad to help if needed.

Kamran
CEO en Pakistán
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Its really an alternative to HubSpot and Agile CR<

5.0 el año pasado

Comentarios: It has been a great experience and i onboarding is super easy.

Puntos a favor:

Well I tried several CRMs which include ZOHO CRM PLUS, AGILE ENTERPRISE, and Hubspot for a while. Most CRMs have same functionalities but when it comes to pricing its way different. Engagebay has everything which Agile, ZOHO, Hubspot has but at a fraction of the cost. When you are running a digital business you probably have thousand of leads or contacts who you want to nurture and with limited contacts you cant do miracles. Engagebay has give me unlimited storage of contacts and i can send 50,000 emails a month without connecting any other email app like sendgrid or mailchimp. Other thing is support, their 24 hours support is awesome and team is also cooperative as well. Therefore, you should try this since it has everything which a high end CRM has but at fraction of the cost. I would highly recommend EngageBay to use.

Contras:

Engagebay has give me unlimited storage of contacts and i can send 50,000 emails a month without connecting any other email app like sendgrid or mailchimp. Other thing is support, their 24 hours support is awesome and team is also cooperative as well

Erlan
Digital Marketing Strategist en Indonesia
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Engagebay is awesome

5.0 hace 5 meses

Comentarios: I think engagebay was best all in one marketing tools with friendly budget

Puntos a favor:

EngageBay help me doing all-in-one marketing, sales, and support CRM in one software. I love The UI and UX its simple but powerfull and eazy to use

Contras:

its prepect, but has a lower limit in workflow automation

Alternativas consideradas: HubSpot Marketing Hub

Razones para elegir EngageBay: Price costly for small business

Software anterior: HubSpot Marketing Hub

Razones para cambiar a EngageBay: price is friendly with small business

Hans
Business Developer en Vietnam
Artículos de lujo y joyería, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Our number-one-choice of CRM-systems

5.0 hace 11 meses

Comentarios: Engagebay is incredibly user friendly and offers an incredible amount of functions, with all of them having been implemented very well.
While other CRMs only offer sales functions for a high price, without further marketing campaign management, Engagebay does all that for a low price.

Puntos a favor:

- Smart and user-friendly interface - Incredible functionality - Highly cost effective - Instant customer support - Encompassing Marketing and Sales management, all in one - Great storage capacity for contacts, images, etc.

Contras:

Perhaps some optimization of contact management, other than that nothing really.

Alternativas consideradas: Capsule, Zoho CRM, Insightly, ActiveCampaign, Pipedrive, Bitrix24 y HubSpot CRM

Software anterior: Pipedrive

Razones para cambiar a EngageBay: Better functionality, fair price, more capacity

Shannon
CEO/Founder en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The Best All-in-One Budget Friendly CRM Out There!

5.0 hace 4 meses

Comentarios: Overall, the tool has served our needs. Anytime I need to get help with something I don't understand or feel isn't working properly I can almost always get customer service help immediately through chat. They are always helpful and polite.

Puntos a favor:

After having used several other CRM tools (Infusionsoft, HubSpot, and Insightly) investing in EngageBay was a no brainer to me. Why? It offers all of the "things" that most businesses need such as a robust CRM, Sales Pipeline, Email Automation, Calendar Tool, Email Marketing and MORE. I was paying so much more for all of these features with the other companies and wasn't using everything. It was a massive investment that just did not make sense. EngageBay makes sense.

Contras:

There are a couple things that I enjoyed having access to in Hubspot that EngageBay does not do well, yet. Having the ability to customize my proposals would be a game changer. Currently, it's very limited in how you can pull this off in the proposals feature. I would also appreciate a more customizable calendar feature.

Matthew
IT en Canadá
Ingeniería industrial o mecánica, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

8 Month use Review

4.0 hace 2 años

Comentarios: Software is overall nice some features are missing and some on the current ones are limited but overall its very easy to use and hope to see where the software goes to into the future

Puntos a favor:

The software is nice to use some features are pretty self-explanatory, but there are some features that are missing maybe adding like a module based system where you are able to create and customize modules to your liking, which our previous CRM system was able to do wish there was a function like so.

Contras:

Some features are missing, or are under development but the current ones available are fine for now but as the industry grows your CRM should be able to adapt otherwise it's not good

Respuesta de EngageBay

hace 2 años

Thanks for the review Matthew. We look forward to receiving all the customer feedback and making EngageBay the best marketing and sales software for growing companies.

Bernadette
Marketing Manager en EE. UU.
Bienes de consumo, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excellent Customer Service, Mostly Easy to Use

5.0 el año pasado

Puntos a favor:

It offers lots of features that a small but growing business can access. The support team are incredibly helpful (and quick to respond) if you ever have trouble figuring something out. There are also plenty of free resources such as articles and videos.

Contras:

Yes, there are some features such as the ability to view what list(s) a contact belongs to from their profile in the marketing hub, and the ability to forward tickets to other emails in the service hub. Some tasks require work-arounds to accomplish. The support team gladly take suggestions for improvements though, and the program is always improving.

Alternativas consideradas: HubSpot Marketing Hub

Razones para elegir EngageBay: Salesforce wasn't offering enough with their basic membership. EngageBay offers service, marketing and sales capabilities at a fraction of the cost. EngageBay is much more user-friendly and intuitive.

Software anterior: Salesforce Sales Cloud

Razones para cambiar a EngageBay: More affordable for small business

Hafizah
Hafizah
Assistant Manager Business Development en Malasia
Usuario de Linkedin verificado
Telecomunicaciones, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Everything under one roof

5.0 el año pasado

Puntos a favor:

EngageBay cover all of any business needs, from task managing to customer support platform. I mainly use it to collaborate on task and project. It comes with good communication hub that let us to have a quick and swift connection between us to discuss on the task and project.

Contras:

As this software is packed full with features, it can be quite confusing to use it for the first time, and to choose the correct tool that i need to running the project objective that i has planned. The manual guide is not too detail and not very helpful for me.

Angus
Director en Australia
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A great priced and featured all in one CRM. We moved from Hupspot to EngageBay and love it.

5.0 el año pasado

Comentarios: Overall experience is fantastic.
We have not even started the marketing side yet so we are looking forward to that.
If you want an affordable CRM that does just about everything you need at a price that is actually affordable then EngageBay is a great choice.

Puntos a favor:

It is fast and simple to use. We live in deals and task most of the time and it gives you all you need. Support is amazing. I have even made product change suggestions and some were implemented in a few days. That is amazing.

Contras:

We wish we could easily change the sort order of the deals when in tablet mode to the order we want (custom order). Sometime we want to just call a selected few clients in a day and it would be nice to just show them or put them at the top of the list. A small con but still a con.