Opiniones de HoneyBook

Sobre HoneyBook

HoneyBook agiliza y automatiza la experiencia de tu cliente desde la consulta hasta la factura final.

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Puntos a favor:

We have used it for a little over a year now, and this was so incredibly helpful filing taxes for the first time. Well worth the investment.

Contras:

Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not.

Valoraciones de HoneyBook

Evaluación media

Facilidad de uso
4.6
Atención al cliente
4.8
Funcionalidades
4.6
Relación calidad-precio
4.7

Probabilidad de recomendación

9.3/10

HoneyBook tiene una valoración global de 4.8 estrellas sobre 5 según las 561 opiniones de usuarios de Capterra.

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Naomi
Owneer
Usuario de Linkedin verificado
Redacción y edición, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Perfect for Managing My Small Business

5.0 hace 8 meses
Los subtítulos en español están disponibles en el reproductor de vídeo
Carla
Carla
Consultora SEO en Perú
Usuario de Linkedin verificado
Diseño, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Un CRM muy recomendado

5.0 el mes pasado Nuevo

Comentarios: Soy consultora SEO y realizo diferentes auditorías a los sitios web de clientes y HoneyBook es mi mejor aliado, yo enfoco todos mis esfuerzos a realizar un buen trabajo, y Honeybook se encarga de los contratos, generar las facturas y resolver dudas de los clientes de forma automática, es un CRM que está GENIAL.

Puntos a favor:

HoneyBook me encanta, es un CRM que permite gestionar clientes, generar contratos dinámicos, procesar pagos, y más funciones que son muy útiles para automatizar y agilizar la experiencia de los clientes. La plataforma es recomendable para profesionales que quieren tener un crecimiento en su negocio y buscan crear un ecosistema confiable y segura para sus clientes.

Contras:

Hasta el momento no he tenido inconvenientes con Honeybook, el sistema va de maravilla y siempre que tengo una duda puedo consultar a servicio de atención al cliente.

Eduardo
Eduardo
Ingeniero de Sistemas en Perú
Usuario de Linkedin verificado
Diseño, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

HoneyBook el CMR que todo profesional debe tener de aliado

5.0 hace 2 meses

Comentarios: Tengo una experiencia muy positiva con HoneyBook, yo ofrezco mis servicios como diseñador, mientras que HoneyBook se encarga de toda la documentación como contratos, facturas y comunicaciones con el cliente. Simplemente sorprendente.

Puntos a favor:

Me gusta mucho HoneyBook porque me permite gestionar clientes, realizar contratos dinámicos, procesar pagos, entre muchas herramientas muy útiles si inicias con tu emprendimiento. La plataforma es muy fácil de usar y sobretodo muy segura. Si eres alguien que busca hacer crecer su negocio es importante ofrecer confianza y seguridad a tus clientes y HoneyBook es tu mejor aliado.

Contras:

Aunque HoneyBook tiene una plataforma muy intuitiva, si es necesario que realices configuraciones según los requerimientos del emprendedor, esto puede tomar algo de tiempo.

Sabino Eduardo
Sabino Eduardo
Freelancer en Perú
Usuario de Linkedin verificado
Diseño gráfico, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Automatiza tareas para mejorar experiencias

5.0 hace 4 días Nuevo

Puntos a favor:

Me gusta mucho HoneyBook porque sientes que es de esas pocas herramientas que hacen casi todo por ti. Es un CRM completo con el que puedes gestionar clientes, procesar pagos y muchas funciones más de forma automática, mejorando mucho la experiencia del usuario. Si se es un emprendedor o se tiene un negocio en crecimiento esta es una herramienta indispensable que debes implementar.

Contras:

Sería muy interesante que pudieran ampliar los lenguajes de la plataforma como por ejemplo el español, ya que actualmente está en inglés.

alexandra
alexandra
Marketing en Perú
Usuario de Linkedin verificado
Diseño, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Un CRM muy recomendado

5.0 el mes pasado Nuevo

Puntos a favor:

HoneyBook es un CRM muy recomendable porque permite gestionar y atender a los clientes, procesar pagos, realizar contratos, entre muchas herramientas indispensables para todo negocio en crecimiento. La plataforma es fácil y segura de usar. Además que crea un ecosistema de confianza y seguridad para tus clientes.

Contras:

Existen pequeñas deficiencias enla gestión de correos y sería genial que puedieran solucionar ese apartado, por lo demás HoneyBook va muy bien.

Laura Angelica
frelancer en Colombia
Edición, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Recomendado

4.0 hace 4 meses

Comentarios: Esta aplicación, brinda a los usuarios dos situaciones muy importantes para la calidad de vida de los emprendedores, uno es la organización y trasabilidad de la pequeña y median empresa, con sus clientes y proveedores. Y la segunda es tiempo de calidad para el emprendedor.

Puntos a favor:

Es una aplicación que permite mantener los archivos organizados, brindado seguridad y confianza en el manejo documental.

Contras:

Debería ser un poco mas asequible, el diseño de la pagina debería se mas amigable con el lector.

Usuario verificado
Relacionista Pública en Bolivia
Usuario de Linkedin verificado
Recursos Humanos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Gestionar proyectos sin asistente personal, este software lo hace todo prácticamente.

5.0 el mes pasado Nuevo

Comentarios: La automatización de formularios, la creación de las facturas los informes y estadísticas en orden cronológico es lo que mas importa al final de la semana puesto que la gerencia quiere ver el crecimiento y avance que tiene la compañía.

Puntos a favor:

El software es agradable en el sentido del diseño, fácil de utilizar en empresas pequeñas o medianas en crecimiento, la plataforma permite enviar facturas y firmar de contratos digitales y administrar pagos.

Contras:

El idioma admitido, sólo es en ingles, algunos clientes no lo hablan, los de Latinoamérica, sin embargo hay otros programas que traducen los datos.

Oreanna Victoria
Asesora inmobiliaria en Perú
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Un crm básico de tener

5.0 hace 4 meses

Puntos a favor:

Es fácil de usar, y su versión gratuita es bastante buena

Contras:

Es un poco complicado el panel de actividades

Jackie
Jackie
Virtual Assistant / Owner en EE. UU.
Usuario de Linkedin verificado
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great All in One platform

5.0 el mes pasado Nuevo

Puntos a favor:

I really enjoyed the ease of use for the platform. I also was surprised with the outstanding customer service and the fast response I received. This basically handles everything that I need with my small business in one platform - which is amazing!

Contras:

I wish I could have had the same email signature in the platform as I did on my email platform.

Usuario verificado
Freelancer en EE. UU.
Usuario de Linkedin verificado
Diseño, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great for contracts and invoicing

5.0 hace 4 semanas Nuevo

Comentarios: I use the software for the valuable contracts and simplified invoicing. The added features of auto-billing and recurring billing is great. The increased transaction fees are unfortunate, whereas competitors offer quicker deposits vs Honeybook. There have been dozens of new features and expanded capabilities added to the software, however, I have never been able to learn the initial project features to try taking advantage of the new smartfile features. Hiring a pro is incredibly expensive.

Puntos a favor:

Easy to use invoicing platformCRM helps maintain contacts and specificsContract templates are perfect for my needs

Contras:

Payments take much longer to deposit vs competitorsThe pipeline and smart file functionality takes a degree to figure out. After two years I am still not using these featuresClients do not like the notifications on every change within their project

Tracy
CEO en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Traumatized: 2 Years of Headaches then back Square 1

2.0 hace 2 semanas Nuevo

Comentarios: Traumatizing. They’ve got the right idea but not a single clue about operating a business. In the end, the lesson learned in my own business is to stop paying for headaches sooner rather than later.

Puntos a favor:

Customizing the aesthetics of Client facing files was the reason we used it and the time invested in getting those things created, was why we stuck with it far longer than we should have. Regret every penny and every hour spent on this software, ultimately they “updated” their format (again) and we had to start all over - at our expense and time investment. They lost every payment dispute, dispute our never having lost one when we could handle them: our contracts are iron clad. You’re not given the choice to handle dispute: they must do it - they charge you for it too!

Contras:

Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on weekends - too bad for you. Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague. I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me.

Devidayal
Students en India
Educación superior, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

This is the very fast and useful apps

5.0 hace 4 semanas Nuevo

Comentarios: Honeybook is the power full photo editing apps so this is the useful and safe and secure.

Puntos a favor:

This is the very fast and useful appsThat this app is most important timing is very best

Contras:

This is the very powerful and very useful, different.

Michael
Tour Coordinator en EE. UU.
Entretenimiento, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Plan for successful events

5.0 hace 4 semanas Nuevo

Comentarios: Honeybook is definitely professional level event planning. That made it a little harder to get used to and harder to customize but all in all it was a plus. It's a reasonable price for what you get. Customer support is actually a human instead of a chat bot.

Puntos a favor:

So for the planning, coordinating, and tracking aspects, Honeybook is awesome. Our business is presented well to our clientele.

Contras:

The reason I didn't renew is the payment processing speed.

Jennifer
Tour guide en EE. UU.
Entretenimiento, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

HoneyBook review by Jen

5.0 hace 2 semanas Nuevo

Comentarios: Considering how well most of the experience went, I would recommend HB.

Puntos a favor:

Hand off booking to HoneyBook. They have several automated services that keep business on track even if you've gone off the rails for a moment.. (l.o.l.)We came to Honeybook because I'd heard great reviews of their contracts, I wasn't disappointed at all. Easy peasy.

Contras:

While HB shined in some ways, I guess it just wasn't what I expected in others. Payments lagged behind.

Dheeraj
Dheeraj
Business Development Manager en India
Usuario de Linkedin verificado
Empleo y contratación, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The most effective and efficient method tool

4.0 hace 2 semanas Nuevo

Puntos a favor:

I like how easy it is to use and how everything is in one spot. It's also really useful for leads; if I receive a new lead, it reminds me to follow up with them so that I'm more likely to land the customer, so it's a very positive experience. The simplicity with which contracts could be sent and the opportunity for my customer to sign immediately. Honeybook contains practically all of the features I need to run my business simply and efficiently. It also gives my clients the impression that they have a thorough understanding of everything that is going on in their projects.

Contras:

I dislike that there is no option to arrange your date before booking. I only wish clients could choose the amount they want to pay at any given moment. Some of my clients find the email threads quite bothersome. In comparison to other firms, the processing and quick deposit costs appear to be expensive.

Arif
Arif
employee en Indonesia
Usuario de Linkedin verificado
Medios de difusión, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

great tool for small business owners and freelancers

5.0 la semana pasada Nuevo

Comentarios: Overall, HoneyBook is a great choice for anyone looking to improve their workflow and stay organized.

Puntos a favor:

HoneyBook is a great tool for small business owners and freelancers looking to streamline their client management and project planning. The user interface is clean and easy to navigate, and the platform offers a wide range of features including contract and invoice creation, task management, and calendar syncing. The customer support team is also very responsive and helpful.

Contras:

the integrations system is litlebit dificult, if you want to integrate with manual accounting system such as using microsoft excell

Usuario verificado
Team Leader en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best Client management system

5.0 hace 2 meses Nuevo

Puntos a favor:

I had been looking for a good client management system for a long time, and I finally found HoneyBook! I've been using HoneyBook for my business for the past year and I love it. It is easy to use, intuitive and has all the features that I need. I love how it keeps track of all my clients' details and also sends me reminders of when they're due. Definitely worth the investment!

Contras:

I have no dislikes for Honeybook as of now.

Breshea
Author en EE. UU.
Redacción y edición, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Can't beat Honeybook!

5.0 hace 3 semanas Nuevo

Comentarios: I am an independent author and publisher using Honeybook to procure and retain possible clients who would want to publish with Anglen Books LLC. Honeybook makes it so easy to do this. I've had a great experience with my free trial and plan to subscribe to the software.

Puntos a favor:

What I love most about this software is that it is seamless and easy to use for first time users. I was able to watch and read tutorials quickly before trying the software on my own and it was extremely user friendly.

Contras:

In my personal opinion, Honeybook is a fantastic software. There was no particular feature that I liked least. It was all very user friendly.

Penny
Penny
Owner/Photographer en EE. UU.
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Best choice I made for my business yet

5.0 hace 3 años

Comentarios: Payment processing was always a challenge until I found Honeybook. I love that the automated convenience of honey book. I set my templates, it does the rest. I send an invoice, it bills, reminds and keeps everything squared away. Not to mention it auto-deposits funds into my account. IT keeps me in business!

Puntos a favor:

Running my own business where clients contract via email and forms through my website can get overwhelming when trying to keep track of small but important details. Invoicing, payment processing, contracts, client communication, client surveys and now they have a feature where you can connect with other local professionals on projects. Very useful.

Contras:

I wish it was a little more upscale looking on fonts, colors and the user experience. My brand is more of a luxury brand so I want customers to feel like when they're being transferred to the contract or payment portion of our interactions that they're still receiving a luxury experience.

Stephanie
Photographer en EE. UU.
Fotografía, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

My favorite CRM ever

5.0 el año pasado

Comentarios: I've loved every minute! Even with the few things that I think could be improved on, I think their team is doing an amazing job!

Puntos a favor:

The best part about HoneyBook is that I'm able to fully customize everything to match my brand's visuals. Everything about this CRM is easy to use. The support team is always incredible if you need help - they're seriously the best around. The community around HB is also amazing. I love how easy it is to go from an inquiry to a booked project with my automated workflows! The newer client portal feature is always a client favorite, too!

Contras:

I would love to see a more flexible method for viewing pipelines and tasks. I prefer to view a Kanban-type of pipeline/workflow and tasks. I'd like to be able to click on a workflow and see how many clients/projects I have under it. I also don't like that I can't charge for certain appointment types. I would love to use the scheduling feature for booking mini sessions or other items that I would charge for outside of weddings/brand sessions. It would also be great if certain appointment types could work as lead capture forms (i.e.: when an appointment is booked, a new inquiry is created). For financial tracking, it would be nice to be able to create a recurring expense.

Shelbye
Photo booth owner en EE. UU.
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

The easiest way to get paid fast!

5.0 hace 3 años

Comentarios: My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!

Puntos a favor:

1.Template building for sure. Not having to hand customize every single contract has saved so much time. 2. The fact that, in the wedding industry, it is heavily female dominant.... which means a lot of us are moms.... which means that this app allowed me to take care of critical work while on my phone. THAT is a lifesaver with kiddos. If you know you know! 3. The time between sending a proposal and getting paid (depending on how ready to book a client was) was minutes at most. I’d get live feedback when they opened the file, signed the contract, and made a payment. I never had to guess. 4. Customer service was great!!! They actively ask for feedback from their customers and even go granular with their questions so they can consider the nuances of each client’s industry!

Contras:

1. The email communication side of the app is very hit or miss. Where they soar with sending files and making payments a BREEZE, the ability to create a streamlined, semi-automated Follow-up process for leads that come in is sorely lacking. Even if HoneyBook never intends to be the best at that portion of sales, I feel it is a simple task to add a feature that makes it easy to add tags to leads so that you can export those contacts to a service that DOES soar in email communication and lead nurturing. 2. There is still a lot of room for more organization in the communication process from sales to project completion.

Leigh Ann
Manager en EE. UU.
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Powerful, Intuitive Tool

5.0 hace 3 años

Comentarios: When we were starting up our business, an event venue, I was going nuts comparing the different CRM software. When you haven't actually used them, you don't know which will work best for you. Another venue owner told me she used HoneyBook. I had learned a lot from her, and finally decided that if she thought HoneyBook was good, it probably was and I'd just go for that. Best decision ever!

Puntos a favor:

I love the pipeline, where each client's project is categorized by stage (new inquiry, tour scheduled, proposal signed, etc.). I can pull up all clients who are in the "Planning" stage of the pipeline, for example. Under each client's project is absolutely everything related to their project: all emails exchanged, contracts, payment schedule, separate workspaces with vendors who will be working on the project, and more. I have templates for emails and have them sent automatically. One goes out when we receive an inquiry, a different one 5 days after client signs the contract, and another 30 days before their event date. There are also templates for brochures, contracts, and payment plans. I can't imagine having to do all of that manually! I set the system up for my business with no outside assistance. It was easy to understand.

Contras:

Would like to have more ability to make formatting changes (bullets, numbering, bold, etc.) when editing a document. I can do this on a new document, but not when editing an existing one. Workflows could be improved to have more triggers and the ability to automatically send files.

Respuesta de HoneyBook

hace 3 años

Hi Leigh Ann, Thanks for your feedback. It's helpful to know where we can improve. We're in the process of building in more formatting customizations right now, as well as new triggers within workflows to help you automate tasks on a more real-time basis. Stay tuned!

Tamara
Graphic Designer en EE. UU.
Diseño gráfico, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Ever Growing to Meet the Needs of My Business

5.0 hace 2 años

Comentarios: If they keep improving the product the way they have been I will be a happy HoneyBook HoneyBee for life.

Puntos a favor:

I love the Project Management area. I can see everything i am working on and the stage it is at. I also love the automation of some of the project stages. I love that everything pertaining to that project is all included in the project. Once i open each project i can see all the files, correspondences between my client and I. I can simply pick up where i left off.

Contras:

I was expecting more from the workflow and would love the option to create a link so clients can open the link to get to the invoice to make the payment. As much as I’d love everyone to use the client portal, not everyone can handle it and this would be a great feature for older, less tech-savvy clients.

Deborah
Designer en Canadá
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

This Product is a Must.

5.0 el año pasado

Comentarios: This software organizes our contracts, our proposals, our payments and essentially preps all our accounting in such a quick easy way. Our business became so much easier. We don't have to sit over paperwork for hours and that gives us time to give it our clients...which in turn gives us more clients. Our clients have never had to ask how to pay through the software because it is easy. The system even sends out payment reminders to our clients so we don't have to...which is definitely a major plus. I have already recommended HoneyBook to several other businesses who were struggling with all the paperwork and payments for their companies. This software makes that much of a difference.

Puntos a favor:

The complete set up of contracts, invoices and legal portions was so quick and easy. Now we don't have to struggle with creating new proposals with each client. The auto population of products previously used is a huge time saver and makes it really easy for new employees to get the right price with the right product.

Contras:

The only thing I would like to see, and truly, I haven't asked, so it may even be there already; the monthly report of income shows the total of all contracts that came in during the month. We only collect a deposit from each. We would like to see the income report reflect just the deposit total of the month for our accounting purposes.

Jordyn
Jordyn
Independent Beauty Consultant en EE. UU.
Usuario de Linkedin verificado
Productos cosméticos, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

How to keep organized while running a business

5.0 hace 3 años

Comentarios: From the time my prospective clients contact me, throughout the booking process, automatic reminders of upcoming payments, clients being able to pay through honeybook, and even following up after my scheduled time with clients, Honeybook is my biggest tool.

Puntos a favor:

Honeybook is essential to running my business and now that I've been a user for more than 2 years, I can't imagine not using it. As a photographer, it is important for me to keep all of my scheduling, contracting, payments, and details as organized as possible so that I don't miss a meeting, or special detail for a wedding or photo session. Every part of my business is streamlined now that I use Honeybook. Reporting on Honeybook is made very easy from being able to see what % I've booked based on the number of signed contracts, where most of my clients find me, and how much money in taxes I need to pay for the quarter. Additionally, Honeybook has an opportunity board where creatives can post about need for associates, styled photo sessions. Finally, if you refer 2 people per year to Honeybook, your cost for the entire year is covered.. can't beat that!

Contras:

There are times when I donate photo sessions to non-profits and want to be able to send an invoice showing how much the session would have cost, then adding a discount to show a $0 invoice but there is not a way to send that without charging the invoice and refunding. I wish that I could do more on the mobile app, but new features are being added frequently.

Javier
DJ/Owner en EE. UU.
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Makes your Creative business Look 👀 and run like a champ!

5.0 hace 3 años

Comentarios: I was able to put different packages together with pricing that reflects the complexity of the events, such as weddings or corporate events that require more interaction with the client's for planing and venue walk-thru’s which will require more of my time to finalize the bookkeeping side of things simpler. Less complicated events are priced lower allowing me to book more events based on The amount of time I spend with the client versus actually the work that needs to be done giving me more time being creative and last time running the business.

Puntos a favor:

I have been with HoneyBook since it’s inception, I was fortunate enough to be one of the founding fathers. In the beginning, what attracted me about the platform was the ability to focus on getting my clients booked quickly by keeping everything in one spot through the iOS app or web-based interface and it has been relatively easy for them to use as well. They were already an amazing company with an outstanding product, and with each update they release, they continue to exceed my expectations and help me run my business on the go by making the complicated tasks seem quick and easy. BEST INVESTMENT EVER!! Thank you so much for bringing me and my entertainment company to the 21st century!!!

Contras:

Definitely Would like to see a review questionnaire or rating system with an HTML generator plugin that could be used to post on my website or google ad. Updated training videos for the new features.