--- description: ¿Qué piensan los usuarios de HENO? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HENO gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HENO - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para fisioterapeutas](/directory/30596/physical-therapy/software) > [HENO](/software/161918/heno) # HENO Canonical: https://www.capterra.do/software/161918/heno Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.do/software/161918/heno?page=2) > Una solución única para todas tus necesidades de gestión de la práctica de PT/OT con EMR, programación, facturación, marketing, analítica completa ¡y más\! > > Veredicto: 48 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa HENO? Terapeutas físicos, ocupacionales, del lenguaje y masajistas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 48 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: HENO - **Ubicación**: Orlando, EE. UU. - **Constitución**: 2016 ## Contexto comercial - **Precio de partida**: US$99.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funcionalidades - Biblioteca de ejercicios - Citas recurrentes - Conforme con HIPAA - Creación de diagramas - Facturación - Facturación médica - Gestión de citas - Gestión de clínicas - Gestión de documentos - Gestión de expedientes de pacientes - Gestión de inventarios - Gestión de planes de cuidado - Gestión de reclamaciones - Gestión de seguros - Historia clínica electrónica/informatizada - Notas SOAP - Notas sobre la evolución - Para fines médicos - Para fisioterapia - Planificación del tratamiento - Portal de autoservicio - Portal de clientes - Portal de los pacientes - Programación de citas - Programación de médicos - Programación de pacientes - Reprogramación - Seguimiento del avance - Varias ubicaciones ## Integraciones (en total: 4) - CardConnect - InterFAX - Oracle Service - pVerify ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para fisioterapeutas](https://www.capterra.do/directory/30596/physical-therapy/software) ## Categorías relacionadas - [Software para fisioterapeutas](https://www.capterra.do/directory/30596/physical-therapy/software) - [Herramientas de terapia ocupacional](https://www.capterra.do/directory/30814/occupational-therapy/software) - [Software para consulta médica](https://www.capterra.do/directory/20029/medical-practice-management/software) - [Software de recordatorios de citas](https://www.capterra.do/directory/30997/appointment-reminder/software) - [Plataformas de portal del paciente](https://www.capterra.do/directory/30857/patient-portal/software) ## Alternativas 1. [Fusion](https://www.capterra.do/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [WebPT](https://www.capterra.do/software/92920/webpt) — 4.2/5 (479 reviews) 3. [Jane](https://www.capterra.do/software/178984/jane-app) — 4.8/5 (494 reviews) 4. [Net Health](https://www.capterra.do/software/161261/redoc-powered-by-xfit) — 4.1/5 (163 reviews) 5. [Zanda](https://www.capterra.do/software/180530/power-diary) — 4.6/5 (204 reviews) ## Opiniones ### "Heno - the ALL in ONE solution every therapy companies needs\!" — 5.0/5 > **Justin** | *24 de octubre de 2019* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use - my staff have been able to learn Heno in the matter of minutes. Quickly schedule an appointment with 1 click and name search , check eligibility, collect copays, Auto Posting for electronic payments, instant messaging to contact staff in other locations, faxing, daily reporting to show the office productivity (cancel, no show %, amount collected cash/credit/check along with the full outcome how much money we made). This is the most adaptable software we have used where you can customize it to meet your needs and help streamline your staff process and save time to create a better patient experience. > > **Puntos en contra**: I don't have any cons but I will say the software team is always implementing new/updating options to make it even easier to use and navigate and help streamline my practice. > > Heno has been the best EMR system we have used. I do all the hiring and training in our busy outpatient PT practice with 40 + new patient evaluations per a week. So being able to have a program that is super easy to use and quick to train someone was ideal. Having everything all in one place doesn't just make my life easier it makes my staff be more efficient and cuts monthly costs down. Heno has scheduling, billing, faxing, documentation, marketing, reporting, patient online portal (they can schedule, make payment), email/phone/text appointment reminders, General Store (for wellness and or self pay items that is seperate from the insurance billing), along with graphs to see how many physician referrals you get per week/month/year. ----- ### "owner of clinic and establishing and using of Heno" — 5.0/5 > **Brad** | *25 de junio de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: ease of use. Responsiveness of the staff when issues arise that get resolved quickly and always have f/u meetings to make sure I was satisfied > > **Puntos en contra**: There really isn't anything I can say I dislike about Heno ----- ### "Wanted to love it, left very disappointed" — 2.0/5 > **Nathan** | *28 de febrero de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The ability to manage your practice with one software was a huge pro for us, which is why we decided at the time to switch from WebPT to HENO. In some aspects, such as behaving like a CRM, with the ability to set reminders, it did accomplish this task fairly well. > > **Puntos en contra**: I worked with my biller for several weeks to try to work out the kinks in the billing software and clearinghouse, to no avail. Customer support was unavailable to work with us on this in a timely fashion, which ended up putting us in a significant cash-flow pinch. Additionally, upon using and attempting to learn HENO, I was underwhelmed by the UI/UX. It was very clunky and much of the language was in engineering-type language, making it more difficult than it needed to be when setting filters, or even figuring out where to upload and store certain documents and documentation. I ended up spending more time documenting than WebPT. I think the worst part about my experience was that we had only used the system for 2 months, were not satisfied with the product, and asked that the contract be voided, only to be met with "sorry you signed a contract." This was a two-year contract that we signed (in retrospect we absolutely should NOT have done this), and had already paid for the transfer of data from WebPT. I did not ask for a refund, only to be let out of the contract, however they held fast, and will not budge. I hate writing reviews like these, however, I believe it to be unreasonable to hold someone in a contract for 2 years after only 2 months have passed. This is a horrible business practice and I hope that the owners consider changing this. At this time I cannot recommend anyone use HENO, even if it's a good EMR, as the customer experience is severely lacking. > > Unfortunately I did not have a good experience overall with HENO. I'm sure the EMR works for some people but it wasn't the right fit for our practice. The customer service, specifically their contract policy, is archaic. (and yes, I should have NOT signed the contract, so I will hold that responsiblity) ----- ### "So much more efficient" — 5.0/5 > **SN** | *26 de junio de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It's so much more efficient. We were wasting so much time with redundant work. I literally have gotten hours of my life back. > > **Puntos en contra**: A little more clunky to get through training, with the training modules not in a clear order. > > Excellent. It was a rough, rough transition, but my onboarding specialist \[sensitive content hidden\] is awesome, so patient \& reassuring with our new system \& our learning. ----- ### "Great EMR for PT" — 5.0/5 > **Mike** | *8 de mayo de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Billing software is easy to use and integrates into clearinghouse well with primary insurance. Billing time is quick and easy to track. Daily notes and HEP tracking is easy to track. Seamless carryover from evaluation to reassessments. > > **Puntos en contra**: Secondary insurance not populating in billing ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.do/software/161918/heno?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/161918/heno) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados