--- description: ¿Qué piensan los usuarios de Chorus? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Chorus gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chorus - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de ventas internas](/directory/30680/inside-sales/software) > [Chorus](/software/157972/chorus) # Chorus Canonical: https://www.capterra.do/software/157972/chorus Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/157972/chorus?page=2) > Chorus es una nube de conversación líder, creada para registrar, almacenar y analizar de forma segura las llamadas y reuniones de tu equipo. > > Veredicto: 67 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Chorus? Chorus se puede usar entre organizaciones para obtener información sobre los clientes y clientes potenciales. Sus usuarios principales incluyen líderes de ventas, operaciones de ventas, habilitación de ventas, equipos de marketing, equipos de éxito del cliente y otros. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 67 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ZoomInfo - **Ubicación**: Vancouver, EE. UU. - **Constitución**: 2000 ## Contexto comercial - **Precio de partida**: US$100.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Finlandia, Francia, Irlanda, Nueva Zelanda, Países Bajos, Reino Unido, Singapur, Suecia, Suiza ## Funcionalidades - Acciones activadas por evento - CRM - Comentarios/notas - Gestión de correo electrónico - Gestión de la formación - Gestión de reuniones - Gestión del rendimiento - Grabación - Grabación de llamadas - Herramientas de colaboración - Informes de ventas - Inteligencia conversacional - Marcador automático - Métricas de rendimiento - Panel de actividades - Seguimiento de interacciones - Supervisión de llamadas - Transferencia de archivos ## Integraciones (en total: 10) - ClearSlide - Five9 - GoTo Meeting - Google Workspace - Microsoft Outlook - Outreach - Salesforce Sales Cloud - Slack - Webex Suite - Zoom Workplace ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de ventas internas](https://www.capterra.do/directory/30680/inside-sales/software) ## Categorías relacionadas - [Software de gestión de ventas internas](https://www.capterra.do/directory/30680/inside-sales/software) - [Software para Capacitación de ventas](https://www.capterra.do/directory/30798/sales-enablement/software) - [Software de coaching comercial](https://www.capterra.do/directory/31333/sales-coaching/software) - [Programas para grabar llamadas](https://www.capterra.do/directory/30533/call-recording/software) - [Software de seguimiento comercial](https://www.capterra.do/directory/32744/sales-tracking/software) ## Alternativas 1. [Clari Copilot](https://www.capterra.do/software/194117/wingman) — 4.7/5 (313 reviews) 2. [Gong.io](https://www.capterra.do/software/157969/gong-io) — 4.8/5 (560 reviews) 3. [SalesLoft](https://www.capterra.do/software/157977/salesloft) — 4.3/5 (231 reviews) 4. [Bitrix24](https://www.capterra.do/software/113540/bitrix24) — 4.2/5 (984 reviews) 5. [LiveAgent](https://www.capterra.do/software/102188/liveagent) — 4.7/5 (1753 reviews) ## Opiniones ### "Excellent tool - Customer Success Manager" — 5.0/5 > **Andrew** | *4 de septiembre de 2018* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I'm a big fan of Chorus because it gives me the ability to go back and review my calls. This allows me to collect follow-ups and critique my style. Also, I enjoy listening to my team's calls to iterate on my style and pick up different techniques on engaging with customers., I've enjoyed building out playlists so new members from my team can listen and learn more from a library of customer calls sorted based on topic. The new UI is great too. I feel it is much easier to use than the previous one. I'm excited to work with Chorus in the future because I feel the team is extremely customer-centric. They've been extremely responsive and helpful during the whole process (onboarding and checking in). They've also been receptive to some feedback and connected us with a PM to further discuss. > > **Puntos en contra**: I dislike that there a two different buttons to share and add a clip to a playlist. I think this could be combined in the screen that allows you to fine tune the clip. > > I often use Chorus to transfer customer feedback to our product managers. This gives the PMs the ability to hear the feedback directly from the customer, which is definitely something they value. It also eliminates a lot of back and forth internally. ----- ### "Chorus tracks and transcribes our meetings" — 4.0/5 > **Jacco** | *5 de diciembre de 2018* | Fotografía | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Chorus extends the reach and influence of our managers by tracking all demo meetings and identifying opportunities to follow up on to improve our demos. It also allows us to go back to older meetings, share them with team members and transcribe them for the sales team and their clients. > > **Puntos en contra**: At times the software was slower or the interface was not optimal, but the team is constantly taking feedback and incorporating this in the product to deliver not only what was promised but further building out the tool to add new value. > > Chorus is an extra ear and eye on every meeting we have with prospects and clients, something that pays for itself as you scale and ramp up the volume of meetings. ----- ### "Good product but has some issues" — 3.0/5 > **Danny** | *4 de febrero de 2025* | Software informático | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: The AI meeting summaries were helpful and relatively easy interface to use. > > **Puntos en contra**: It takes a long time to provide the AI meeting summaries and recordings were missed for unknown reasons frequently. > > Overall it was nice to have Chorus vs. our previous recording software due to it's meeting recording summaries and the ability to easily use them for email drafts. However, the recordings took a long time to process and were lost on a few different occasions due to unforeseen bugs so we shifted away from using this solution in favor of a more reliable one. ----- ### "Chorus.ai provides a great platform for direct rep feedback." — 4.0/5 > **Bryan** | *12 de septiembre de 2018* | Software informático | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Chorus makes it easy for us to give direct feedback to reps during call reviews. Each of our sales directors set aside at least 2 hours per week to review calls and provide feedback. Reps love that each comment on a call gives them a direct link to the part of the call where the comment was left so they can have direct context. > > **Puntos en contra**: The call translation is just OK and we haven't figured out the best way to use themes in our day-to-day process. > > Rep development is one of our primary goals at Lessonly. As a part of our process, we've identified 25 skills that lead to success and developing those skills will help us succeed as a company. Chorus helps us develop some of those key skills through direct rep feedback on their actual calls. We also heavily integrate chorus into our onboarding process which helps new reps ramp faster by listening to their peers move through the sales process. ----- ### "Chorus is a rocking app for sales and customer success teams" — 5.0/5 > **Graham** | *30 de agosto de 2018* | Internet | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Call recording in itself is a game changer. I love that I'm able to dive into not just my own calls and learn from them but also the entire team. I'm a big fan of the talk/listen ratio - i am definitely using that as one benchmark for how well a call went. Also, my interactions with the people at Chorus from Product management to support tickets have been excellent. Support is fast/responsive. Lastly, they're shipping new product fast which increases my confidence they'll close any gaps they need to > > **Puntos en contra**: call transcription is pretty hit/miss. the editor used to create shorter snippets from a full call definitely needs UX work > > Delivering better customer experiences from sales, to CS, and learning from each one. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/157972/chorus?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/157972/chorus) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados