Opiniones de Vagaro

Me encanta

Comentarios: Todo en uno a un precio accesible, mejor que otras compañías que he probado y en Puerto Rico funciona super bien.

Puntos a favor:

EL precio es fabuloso. Ellos pensaron en todo y como cada negocio tiene necesidades diferentes crearon los servicios individuales y tu los añades de acuerdo a las demandas de tu negocio y eso vale un millón. Accesible y fácil de usar. Te facilita la vida muchísimo. Gracias por crear esta super herramienta para negocios.

Contras:

no he visto un contra. todo me encanta. los tutoriales son lo mejor.

Estoy feliz con Vagaro debería ser bilingüe inglés y español

Comentarios: Para mi las citas de las clientas m. Me gustaría usar todo lo relacionado con social media integrado a vagaro

Puntos a favor:

Me ayudo mucho mi esposo porque todo es en inglés , así lo he aprendido usar. Español porfavor

Contras:

Creo que si estuviera en español podría usar el 100 % d Vagaro hay muchas cosas no he podido usar porque no las entiendo

Very Help to Small Bussiness

Comentarios: Tiene el mejor precio para los micro negocios

Puntos a favor:

las clases son verdaderamente interesantes

Contras:

Todo esta muy bien entendido en las clases

Empresas

Puntos a favor:

Desde mi experiencia dentro del ámbito empresarial, considero que lo más destacable de la app, es el precio que tiene con respecto a otros similares, y que, además de ello, cumple con las expectativas notablemente. Además, a todos nos pasa que nos olvidamos de muchas cosas, y con esto, ayuda gracias a los recordatorios, a que no pase esto.

Contras:

No tengo nada malo que añadir acerca de este software. Es más, como he dicho antes, una aplicación con esta utilidad, sirve para mucho positivamente, tanto a las empresas, como a los clientes.

El software de citas.

Puntos a favor:

Me he encontrado con un software estupendo con muy buena facilidad de uso y de gran calidad. Además es muy accesible para todo tipo de personas que deseen usarla y con una primera impresión muy llamativa para los clientes.

Contras:

Considero que una de las pequeñas contras que se pueden encontrar en dicho software es la rapidez del mismo. He intentado acceder a través de distintos medios y el tiempo de rapidez y de carga no varía en función de un medio u otro.

Vagaro

Puntos a favor:

Vagaro me ayuda a organizar todos mis formularios, notas de tratamiento y notas privadas de yoga, todo en un lugar seguro.

Contras:

perder oportunidades de expansión y de clientes potenciales.

Vagaro para agendar citas

Puntos a favor:

La facilidad de utilización es esencial a la hora de escoger una aplicación, Vagaro cumple

Contras:

Aún está en inicio y tiene que mejorar mucho

vagaro la mejor plataforma de pago

Comentarios: hasta la fecha llena todas mis expectativas cumple con todo lo que promete

Puntos a favor:

me permite realizar pagos de nomina puedo sincronizar el calendario con fechas de corte u pago

Contras:

de hecho me gusta todo de este software

Vágaro no me trajo ninguna novedad

Puntos a favor:

Fue relativamente fácil de usar y buena sincronización

Contras:

No me aportó grandes cosas, se intentó implementar en mi trabajo pero no resultó.

Great tool to Manage your Appointments and Scheduling

Comentarios: The Vagaro solution has really exceed our expectations, we needed a solution to schedule, update and follow up our consultants appointments and this tools has become a part of our day to day operations.

Puntos a favor:

Excellent tool to book appointments online, very easy to use and implement. Saved us a lot of money increasing the efficiency from our consultants performance. Our [sensitive content hidden]receive confirmations and reminders, really supporting our business.

Contras:

The main issue is the price, I believe it could be a little lower, they charge per user. A free version would be awesome!

Vagaro - The All-in-one Marketing Solution for My Business

Comentarios: Vagaro has generally been a pleasant experience for me, and it has assisted me in finding solutions to numerous business issues. I can now manage memberships and waivers, book appointments around the clock, easily handle payments, send promotional mailings, and run reports thanks to Vagaro. One noteworthy Vagaro encounter I experienced included a last-minute cancellation. By using Vagaro's marketing tool to notify any prospective clients who were available at that moment, I was able to swiftly fill the opening. I received a new booking shortly after, and my company was back on track.

Puntos a favor:

The online booking tool on Vagaro is one feature I really like because it streamlines the entire process and improves the user and client experience. Vagaro's marketing capabilities, including email campaigns and social media integrations, are yet another practical element that companies can employ to attract and keep customers. The integration with our existing system is top notch.

Contras:

Vagaro's restricted ability to integrate with other software solutions is one feature I don't like. It might not work with some of the other apps I use. Additionally, because each store had to be listed separately, setting up for two or more locations was a little difficult for us.

"Vagaro: A Comprehensive Solution for Online Booking, Payment Processing, and Business Management"

Comentarios: Overall, Vagaro offers a comprehensive and user-friendly solution for businesses looking to streamline their appointment scheduling and booking processes. The platform's range of impactful features, including online booking, payment processing, appointment scheduling, and calendar sync, helps to enhance the customer experience and increase convenience. While the reporting and analytical capabilities could be more robust and customizable, Vagaro's intuitive interface and extensive documentation and training resources make it accessible for businesses of all sizes. With a commitment to regular updates and improvements, Vagaro continues to enhance its capabilities and address user feedback, ensuring a positive overall experience.

Puntos a favor:

Vagaro offers a range of impactful features, including online booking, payment processing, appointment scheduling, and calendar sync. The online booking feature allows businesses to accept bookings and appointments online, enhancing the customer experience and increasing convenience. Payment processing ensures secure and seamless transactions, while appointment scheduling and calendar sync allow for streamlined scheduling and reduced double bookings. Vagaro is generally user-friendly, with an intuitive interface and extensive documentation and training resources, making it easy to use for businesses of all sizes.

Contras:

One potential area for improvement in Vagaro is the reporting and analytics capabilities, which could be more robust and customizable. However, Vagaro is generally user-friendly, with an intuitive interface and extensive documentation and training resources. With regular updates and improvements, Vagaro continues to enhance its capabilities and address user feedback to ensure a positive user experience.

Vagaro is the market place for the services you look for.

Comentarios: One of the great market places I have seen and dealt with. The support is really great when you have a complain.

Puntos a favor:

Lots of services are available in one place, the options are great, cost is very low, you get lots of discounts, interfaces are great.

Contras:

You might experience slowness in Vagaro at times and this is not due to internet. it could be because of the servers but this is rate to happen.

Love Vagaro

Comentarios: It is excellent!

Puntos a favor:

Ease of use, the price, it's very functional for my small business. The online booking and forms make it well worth the money and you can use the add ons that work for you.

Contras:

If someone has the same phone number as someone else or there is already the same email in the system Vagaro doesn't allow you to duplicate. This is hard because I see children also and they are under their parents email. I also don't like how it can log you out in the middle of updating inventory.

A Seamless Salon Experience with Vagaro

Comentarios: Overall, Vagaro offers a convenient and user-friendly way to explore and book beauty and wellness services, with its pros far outweighing the cons. The platform continues to grow and improve, making it a valuable resource for anyone looking to simplify their salon, spa, and fitness experiences.

Puntos a favor:

1. User-friendly interface: The Vagaro app and website are easy to navigate, with a visually appealing design and intuitive layout.2. Comprehensive search options: Users can search for businesses based on location, services, and more, with extensive filtering options to find the perfect match.3. Seamless booking process: Real-time availability updates and in-app payment features make booking appointments quick and hassle-free.4. Appointment reminders: Vagaro sends timely reminders to help users keep track of their scheduled appointments and avoid missed sessions.5. Loyalty program: The platform rewards users with points for each booking, which can be redeemed for discounts and exclusive deals.6. Wide range of services: Vagaro connects users to a diverse array of salons, spas, and fitness studios, catering to various preferences and needs.7. Verified customer reviews: Users can read authentic reviews from other customers, making informed decisions easier.8. Excellent customer support: The Vagaro team is responsive and efficient in addressing any questions or concerns.

Contras:

1. Limited availability in some areas: Vagaro's reach may be limited in smaller towns or rural locations, resulting in fewer businesses and services to choose from.2. Potential pricing discrepancies: Occasionally, there may be discrepancies between the prices listed on Vagaro and the actual prices charged by a business, leading to confusion.3. Inconsistency in service quality: While Vagaro makes it easy to find and book appointments, the quality of services received ultimately depends on individual businesses, which can be inconsistent.4. Requires an internet connection: Users must have internet access to book appointments and use other features, which could be a limitation for those with poor connectivity or without a data plan.

Vagaro was the best booking system for a small or single salon

Comentarios: Fantastic for small salons

Puntos a favor:

Very easy to use and mobile! Easy for inventory, appointment scheduling and reminders for low cost

Contras:

Our grew it when I had more employees and needed more detailed reports. The reports are not great

best deal for your buck

Comentarios: great

Puntos a favor:

As med spa owneI tried a lot of other software some very complicated and expensive I opted on vagaro which is easy to use and as my company is growing we can purchase additional features

Contras:

all is great we do not find anything we would to change

Vagaro for office workers

Comentarios: Overall, Vagaro is generally well-regarded by developers who use it. Its user-friendly interface, flexibility, and customer support make it a popular choice for businesses in the salon and spa industry. However, its limited API, lack of certain features, and occasional performance issues may be drawbacks for some users.

Puntos a favor:

I Like that this platform offers a lot of flexibility in terms of customization and integration. Developers can customize the platform to fit their needs and integrate it with other tools and services.

Contras:

While Vagaro offers a lot of features, I feel that the platform is missing certain key features that would make it even more useful.

My review

Comentarios: I am able to create a balance sheet and a statement of financial performance

Puntos a favor:

The product is easy to navigate since it is not complicated.

Contras:

almost all features required for the app to function well are there and easy to navigate

Easy to setup and use

Puntos a favor:

Very affordable for a small business/sole-proprietor. Easy to use, they have videos that show you how to set things up. You can create your own forms or use stock ones they have. The booking site works so much better than SquareUp and doesn't have random maintenance for no reason. Also, WAY cheaper than Mindbody.

Contras:

As a massage therapist, I have many clients that want to book extras with their sessions, like aromatherapy. Vagaro doesn't allow for an extra to be added, so I have to book them as a separate appointment then make it a double booking.

Everything you need to know about Vagaro

Comentarios: Overall I am getting used to it. Vagaro is like driving a stock car. I think they can use some improvements that will make the world of difference. Everytime I call customer service I learn of a secret "work around" that seems like it should just be included in the feature. I do not dislike the software I just know there are some major improvements that can be made to make this software so much better.

Puntos a favor:

What I like the most about Vagaro is the user friendly mobile app. I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully. Other email marketing softwares I have used seem less successful in reaching the customers inbox.

Contras:

The overall navigation of the site on the business end. Its alot of clicking around. The windows are hard to find. The search menu is annoying. If you are working in one window then have to edit something else you cannot continue or modify the edit within the same window you must leave that window enter another page then come back. Its too much back and forth for no reason. I do not like the reporting I think that could use alot of improvement. I do not like how I feel lost within Vagaro alot of times I find myself staring at the screen thinking "where do I go?" "How can I find this info?" These are not huge changes but I think with a few adjustment Vagaro's business user side can be more user friendly. Con: Marketing tool difficult to use. Con: when booking with multiple employees does not show all screens must click the name every time. Con: IOU feature, autopayments, editing packages and memberships for past and future sessions and costs.

Vagaro Love (it's a real thing)

Comentarios: Great, great. I love Vagaro. Like, sincerely hands-down I am fan all the way. It's format is user friendly for my clients and my staff to learn. The vagaro university on YouTube is so useful. Of course, their customer service rocks. The learning curve with my previous CRM was painful and long. Vagaro is a joy to work with.

Puntos a favor:

The customer service. The majority of reps are great and very helpful. I also love the a la carte pricing, it makes it so much more affordable and you can add what you need as you grow. I also love how they are consistently adding new features. I also feel like they listen to user feedback and implement changes. Vagaro University on Youtube is great! The electronic forms are a lifesaver to help enforce our cancellation/refund policy. Thanks to Vagaro I could run my business with peace of mind and be seen as more professional by the public.

Contras:

I wish the logging in part was faster for the client and also it feels like the experience is more on vagaro than our brand. I would like the option to create a brand app more affordable. Also, if a client already has an account from another user, it erases the information placed it by me and makes me start all over. I would also like the client to add their mailing address and date of birth on their intake. The mailing address is an important aspect of our marketing. I wish the star rating on employees could be a feature that could be turned off or on. At times, it makes it hard for newer therapists to get bookings.

Smart choice

Puntos a favor:

I love how easy the setup is. Vagaro walks you through every part of the software so you know exactly what to do and how to use it. Additional features are more advance. Love the build in marketing features and how easy it was to link to my personal website.

Contras:

cost of additional features. started at $25/ month now to get everything I need I was close to what I was paying for other software companies. However, the customer service is far better.

Easy to Setup

Comentarios: other than the con above all is good. that is why i stayed with them and didn't go with the square for booking appointments. Once you get used to everything vagaro has to offer going somewhere else is hard.

Puntos a favor:

I like just about everything about this software. I have used alot of them and this one is far the best in terms of setting up- very easy to do doesn't require alot of time on your part. It has a lot of features included with set price but if you want to upgrade then you do based on your usage. Now i use the POS system because of the creditcard feature. It costs additional $10 a month for the online part of it but it was worth it to me. and depending on how much your sales are it could cost additional $10 a month too.

Contras:

The only con i see so far is we have a cancellation fee of 1/2 of service and we are trying to figure out if we wanted to charge say like $50 instead of the full 1/2 - just wondering if we can override that . It is all so new to us. One more thing - it would be nice to if we could decide on the certain clients who abuse the cancellation thing to put something on their chart - what i have done is for online booking require acceptance so we can do that.

STAY AWAY FROM Vagaro & PAYDESK!

Comentarios: We’ve purchased the PAYDESK thinking it’s as legit as they made it sound on their website, We ended up with an everyday of non-ending frozen system, unable to accept clients appointment, unable to check out clients, we have to restart the system almost every time we need to check out client, or try to book a client. Unable to see client signature of the guest side, unable to have them complete forms on the guest side of the Pay Desk. We’ve been in contact with Support since the first couple days we have received the PayDesk. They have been procrastinating the process of solving the issues, scheduled multiple remote sessions to try to resolve the issues, which was a total fail! They requested videos of all the issues they couldn’t solve during the remote session they set up , and we provided, YET its been over 6 weeks of going back and forth of non-ending emails! They’ve solved absolutely NOTHING!! Everyone on the software team blames the hardware team, and here we are with a piece of crap device. They Won’t refund a device that was purchased in JULY 2022, and they have evidence of all the support tickets they’ve been receiving for the past 5 months which is since we have received. I have called and talked to many people who stated each time that would be the last time before they escalate it to the development team, and they’ll take an action! NOTHING was done.

Puntos a favor:

Absolutely NOTHING! They take forever to answer a phone call if you contact support! Which will be very often once you start using their system! They’ve always had issues solving the issues you calling in regards! The worst nightmare I made a decision to use Vagaro in my business

Contras:

TERRIBLE customer service, Unreliable devices, unreliable software, reckless team who does not care how frustrated you or you clients are with their system! Undelivered Services, and they've always had issues when trying to solve " the issues" you contact them in regard . They only charge money for everything you sign up for, but support for their terrible device can take up to 6 months with out any solving to the issues.