---
description: ¿Qué piensan los usuarios de RocketRez? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de RocketRez gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RocketRez - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de venta de entradas](/directory/30039/ticketing/software) > [RocketRez](/software/146552/rocketrez)

# RocketRez

Canonical: https://www.capterra.do/software/146552/rocketrez

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.capterra.do/software/146552/rocketrez?page=2)

> Plataforma completa de POS de comercio minorista y generación de entradas de nivel empresarial. Hardware de punto de servicio (POS \[Point of Service\]) estándar del sector, compatible y basado en la web.
> 
> Veredicto: 22 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa RocketRez?

La plataforma en la nube RocketRez se amplía eficazmente para prestar servicios a empresas de actividades y agencias de turismo con ingresos anuales de entre 1 millón y 200 millones de USD.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 22 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funcionalidades | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: RocketRez
- **Constitución**: 2015

## Contexto comercial

- **Precio de partida**: US$15,000.00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funcionalidades

- Asientos reservados
- Asistencia al cliente
- Barcode/Ticket Scanning
- CRM
- Compra de entradas
- Creación de informes y estadísticas
- Creación de paquetes
- Gestión de calendarios
- Gestión de datos del cliente
- Gestión de eventos
- Gestión de inventarios
- Gestión de membresías
- Gestión de precios
- Gestión de promociones
- Gestión de proveedores
- Gestión de páginas web
- Gestión de recursos
- Gestión de reservas
- Integración de GDS y OTA
- Notas de reserva
- Procesamiento de pagos
- Punto de venta para tiendas de regalos
- Reserva en línea
- Reservas de grupo

## Integraciones (en total: 13)

- Affirm
- Cardknox
- Google Analytics 360
- Google Pay
- HubSpot CRM
- Mailchimp
- PayPal Checkout
- Rezdy
- Shift4
- Stripe
- TourOpp GO
- Twilio
- Virtuous

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de venta de entradas](https://www.capterra.do/directory/30039/ticketing/software)

## Categorías relacionadas

- [Software de venta de entradas](https://www.capterra.do/directory/30039/ticketing/software)
- [Sistemas de reservas](https://www.capterra.do/directory/20032/reservations/software)
- [Software para operadores turísticos](https://www.capterra.do/directory/20033/tour-operator/software)
- [Software para museos](https://www.capterra.do/directory/30745/museum/software)
- [Software para zoológico](https://www.capterra.do/directory/31538/zoo/software)

## Alternativas

1. [Eventbrite](https://www.capterra.do/software/114949/eventbrite) — 4.6/5 (5748 reviews)
2. [Purplepass](https://www.capterra.do/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews)
3. [TicketSource](https://www.capterra.do/software/143073/ticketsource) — 4.8/5 (533 reviews)
4. [FareHarbor](https://www.capterra.do/software/135106/fareharbor) — 4.7/5 (1124 reviews)
5. [Fienta](https://www.capterra.do/software/171132/fienta) — 4.8/5 (163 reviews)

## Opiniones

### "A Great All in One Solution" — 4.0/5

> **Julie** | *28 de mayo de 2024* | Ocio, viajes y turismo | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: RocketRez has been a game-changer for our business with its versatile ticketing software. The integration with third-party platforms like Viator has streamlined our ticket sales, making our offerings accessible to a wider audience. The ability to purchase tickets online has greatly enhanced customer convenience and boosted our sales.

What sets RocketRez apart is its comprehensive capability to handle ticketing, retail, and food and beverage sales all in one platform. This all-in-one solution simplifies our operations, saving us time and reducing complexity. Additionally, the robust reporting and analytics tools provide valuable insights, helping us make informed decisions.

Their incredible customer service deserves special mention—they are always prompt and helpful whenever we need assistance.

Overall, RocketRez has improved our efficiency and customer experience, making it an indispensable tool for our business. Highly recommended\!
> 
> **Puntos en contra**: While RocketRez offers many benefits, there are a few drawbacks we've encountered. Some steps in the system feel redundant, which can slow down our workflow. The reporting feature, though powerful, could benefit from more customization options to better suit our specific needs. Additionally, updates occasionally introduce unwanted changes to existing products and payment setups, causing disruptions that require time to resolve. Despite these issues, RocketRez remains a valuable tool, but there's room for improvement.

-----

### "All in One Service" — 4.0/5

> **Bridgette** | *24 de mayo de 2024* | Museos e instituciones | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: Coming from a complex company, we are very fortunate to be able to use a singular platform to run both our giftshop, in person POS system, and online sales platform.
> 
> **Puntos en contra**: The reporting side of the platform has been a flaw for us, this is due to it not pulling the correct numbers and miscounting our revenues. I do believe we could limit some of these miscalculations if our system was fully set up to meet our needs.
> 
> I have found that RocketRez has been an easy platform to use and learn. There are some features like coupons that require multi-steps that can cause some grief. Overall, I think it offers an array of tools. When we first started it was very difficult to set up as most of the examples were based on boating or wedding companies. Where ours in more complex in our offerings.

-----

### "Rocket Rez Review June 2024" — 3.0/5

> **James** | *7 de junio de 2024* | Museos e instituciones | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Zero issue with booking and credit card procession
> 
> **Puntos en contra**: Limited custom financial routine reporting
> 
> Software that does core activities (booking/processing) well but has limitations with customer facing design. Next to no true CRM functions found in other timed attendance solutions

-----

### "Rocket Rez Review" — 5.0/5

> **Andrew** | *7 de junio de 2024* | Transporte marítimo | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Reservations ticketing with a retail point of sale in one.
> 
> **Puntos en contra**: Analytics, Reporting, conversion tracking.
> 
> We have had an overall good experience with Rocket rez and continue to recommend it to industry peers.

-----

### "RocketRez Review" — 5.0/5

> **Ruth** | *29 de mayo de 2024* | Instituciones religiosas | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: RocketRez is one of the only systems that allows us to process reserved ticketing, general ticketing, walkup POS sales, and manage our Shop inventory. We all really appreciate having one system that can handle all of these needs.
> 
> **Puntos en contra**: The reporting out of RocketRez needs some work, but I know they current team is actively working on that in 2024/5. I look forward to seeing the results of that work.
> 
> The customer service team at RocketRez is fantastic, and our overall experience with them has been very positive.

-----

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.capterra.do/software/146552/rocketrez?page=2)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/software/146552/rocketrez)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.capterra.com/p/146552/RocketRez/> |
| en-AE | <https://www.capterra.ae/software/146552/rocketrez> |
| en-AU | <https://www.capterra.com.au/software/146552/rocketrez> |
| en-CA | <https://www.capterra.ca/software/146552/rocketrez> |
| en-GB | <https://www.capterra.co.uk/software/146552/rocketrez> |
| en-IE | <https://www.capterra.ie/software/146552/rocketrez> |
| en-IL | <https://www.capterra.co.il/software/146552/rocketrez> |
| en-IN | <https://www.capterra.in/software/146552/rocketrez> |
| en-NZ | <https://www.capterra.co.nz/software/146552/rocketrez> |
| en-SG | <https://www.capterra.com.sg/software/146552/rocketrez> |
| en-ZA | <https://www.capterra.co.za/software/146552/rocketrez> |
| es | <https://www.capterra.es/software/146552/rocketrez> |
| es-AR | <https://www.capterra.com.ar/software/146552/rocketrez> |
| es-CL | <https://www.capterra.cl/software/146552/rocketrez> |
| es-CO | <https://www.capterra.co/software/146552/rocketrez> |
| es-CR | <https://www.capterra.co.cr/software/146552/rocketrez> |
| es-DO | <https://www.capterra.do/software/146552/rocketrez> |
| es-EC | <https://www.capterra.ec/software/146552/rocketrez> |
| es-MX | <https://www.capterra.mx/software/146552/rocketrez> |
| es-PA | <https://www.capterra.com.pa/software/146552/rocketrez> |
| es-PE | <https://www.capterra.pe/software/146552/rocketrez> |
| fr | <https://www.capterra.fr/software/146552/rocketrez> |
| fr-BE | <https://fr.capterra.be/software/146552/rocketrez> |
| fr-CA | <https://fr.capterra.ca/software/146552/rocketrez> |
| fr-LU | <https://www.capterra.lu/software/146552/rocketrez> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra República Dominicana","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Capterra República Dominicana ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.do","url":"https://www.capterra.do/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.do/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"RocketRez","description":"RocketRez es una plataforma completa de punto de servicio (POS [Point of Service]) de comercio minorista y generación de entradas de nivel empresarial. Proporciona funciones dinámicas como escaneo de entradas, ventas en línea, comunicación en tiempo real y asistencia de hardware de POS estándar del sector. Con un sólido registro del 99.9 % de tiempo de carga del servidor y cumplimiento completo del sector de tarjetas de pago (PCI [Payment Card Industry]). Fijación de precios sencilla, sin cargos ocultos o por entrada. Conoce exactamente cuáles serán tus costos desde el primer día. Vende más rápido. Analiza mejor. Aumenta las ganancias.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/79655cce-3285-4604-bce8-0a362bfa1bcc.jpeg","url":"https://www.capterra.do/software/146552/rocketrez","@id":"https://www.capterra.do/software/146552/rocketrez#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.do/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":22},"offers":{"price":"15000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.do/software/146552/rocketrez#faqs","@type":"FAQPage","mainEntity":[{"name":"¿Qué es RocketRez?","@type":"Question","acceptedAnswer":{"text":"RocketRez es una plataforma completa de punto de servicio (POS [Point of Service]) de comercio minorista y generación de entradas de nivel empresarial. Proporciona funciones dinámicas como escaneo de entradas, ventas en línea, comunicación en tiempo real y asistencia de hardware de POS estándar del sector. Con un sólido registro del 99.9 % de tiempo de carga del servidor y cumplimiento completo del sector de tarjetas de pago (PCI [Payment Card Industry]). Fijación de precios sencilla, sin cargos ocultos o por entrada. Conoce exactamente cuáles serán tus costos desde el primer día. Vende más rápido. Analiza mejor. Aumenta las ganancias.","@type":"Answer"}},{"name":"¿Quién usa RocketRez?","@type":"Question","acceptedAnswer":{"text":"La plataforma en la nube RocketRez se amplía eficazmente para prestar servicios a empresas de actividades y agencias de turismo con ingresos anuales de entre 1 millón y 200 millones de USD.","@type":"Answer"}}]},{"@id":"https://www.capterra.do/software/146552/rocketrez#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de venta de entradas","position":2,"item":"/directory/30039/ticketing/software","@type":"ListItem"},{"name":"RocketRez","position":3,"item":"/software/146552/rocketrez","@type":"ListItem"}]}]}
</script>