--- description: ¿Qué piensan los usuarios de GovPilot? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GovPilot gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GovPilot - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para gestionar gobiernos](/directory/20048/government/software) > [GovPilot](/software/143907/govpilot) # GovPilot Canonical: https://www.capterra.do/software/143907/govpilot Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/143907/govpilot?page=2) > GovPilot es una plataforma de gestión del gobierno basada en la web que potencia la eficiencia, la productividad de los empleados y la participación constitutiva. > > Veredicto: 76 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa GovPilot? GovPilot se utiliza en municipios, condados, estados y agencias. El software es escalable y puede adaptarse a las necesidades únicas de organizaciones gubernamentales de todos los tamaños. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 76 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: GovPilot - **Constitución**: 2015 ## Contexto comercial - **Precio de partida**: US$3,000.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Automatización proceso/flujo de trabajo - Búsqueda/filtro - Compra de entradas - Creación de documentos - Cumplimiento del código - Emisión de licencias - Emisión de permisos - Enrutamiento automatizado - Facturación - Geocodificación - Gestión de casos - Gestión de contratos o licencias - Gestión de demandas de servicio - Gestión de eventos - Gestión de expedientes - Gestión de expedientes - Gestión de flujos de trabajo - Gestión de gastos - Gestión de imágenes - Gestión de inscripción - Gestión de inspecciones - Gestión de instalaciones - Gestión de inventarios - Gestión de la comunicación - Gestión de la conformidad - Gestión de membresías - Gestión de permisos - Gestión de proyectos - Gestión de renovaciones - Gestión de reservas - Gestión de tareas - Gestión financiera - Lista de verificación de respuestas de incidentes - Mantenimiento de códigos - Mantenimiento de equipos - Notas de caso - Pagos en línea - Panel de actividades - Para gobiernos - Planificación y zonificación - Portal de autoservicio - Procesamiento de pagos - Programación - Reclutamiento de Voluntariado - Seguimiento de equipos - Seguimiento de estado - Seguimiento de infracciones - Símbolos/códigos en color - Third-Party Integrations - Uso compartido de mapas … y 8 características más ## Integraciones (en total: 2) - Laserfiche - authorize.net ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para gestionar gobiernos](https://www.capterra.do/directory/20048/government/software) ## Categorías relacionadas - [Software para gestionar gobiernos](https://www.capterra.do/directory/20048/government/software) - [Sistemas de gestión de voluntariado](https://www.capterra.do/directory/10044/volunteer-management/software) - [Software para la Gestión Municipal](https://www.capterra.do/directory/30536/code-enforcement/software) - [Sistemas de información geográfica](https://www.capterra.do/directory/30566/gis/software) - [Software para bomberos](https://www.capterra.do/directory/30741/fire-department/software) ## Alternativas 1. [OpenGov Permitting & Licensing](https://www.capterra.do/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews) 2. [Submittable](https://www.capterra.do/software/158382/submittable) — 4.8/5 (398 reviews) 3. [Volgistics](https://www.capterra.do/software/80509/volgistics-volunteer-management) — 4.6/5 (94 reviews) 4. [ACTIVENet](https://www.capterra.do/software/115451/active-net) — 3.9/5 (83 reviews) 5. [ProClass](https://www.capterra.do/software/115868/proclass) — 4.4/5 (36 reviews) ## Opiniones ### "GovPilot is a game changer" — 4.0/5 > **Darren** | *24 de octubre de 2018* | Construcción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Replacing legacy systems and processes were a breeze thanks to GovPilot's dedicated customer service team. > > **Puntos en contra**: There is a good deal of customization required; some reporting features could be more intuitive out of the box. > > The City of Elizabeth is using GovPilot for Report a Concern and 9 other processes. Gov Pilot has enabled us to retire legacy systems and replace paper with a very efficient set of tools. Our response time is faster and there are far fewer errors in our workflows. ----- ### "GovPilot is what my department has spent years searching for" — 5.0/5 > **Billie** | *14 de febrero de 2022* | Administración gubernamental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The GovPilot team have been nothing but professionals for the entire process of changing from our previous asset management software to GovPilot. They gathered the details of what we were doing before, what we didn't like about our previous software, and how they could help fill in the gaps. Then they worked closely with myself and several of my team leaders to come up with a tailor fit solution to manage our Animal Control calls, Code Compliance calls, and our septic system permits. Even though GovPilot is based in New Jersey, they were willing to fly down to Texas to provide face to face training to me and my staff at a very low cost. The software is great and does everything we need and more but I think one of the best features they have is the live chat option on every page. If you have a question or get stuck somewhere, simply click on the support button and get help from a live representative in seconds. Another great thing that I appreciated was the professional manner in which they handled a few hiccups with our contract process. We had to put the project on hold several times while we processed some internal issues and the GovPilot team was there, ready to pick up where we left off once things were sorted out. No complaints and no incessant nagging about when we could move on to the next step. If I had to delete this whole review and condense it down to one word, I would describe GovPilot simply as "professional". > > **Puntos en contra**: When reading reviews, I tend to distrust those that don't mention something negative in their review. There is always something that can be improved. Believe me, I had to think long and hard about what could be improved on with GovPilot. The only thing I could come up with was that they are obviously a New Jersey based company because a few of the fillable fields in our forms still referenced New Jersey for a few days before we were able to get them all switched over. That was it. That's all I could come up with. I have been entirely satisfied with GovPilot. > > I have already recommended GovPilot to several other county departments and have made myself available to them for questions regarding the switch. I have been pleasantly surprised with all of the features that our previous software didn't offer and, a lot of which, I didn't even know how much we needed them. Automatically notifying residents that their complaint has been handled or that their permit is now approved, integrating GIS in to their mapping systems to provide up to date and accurate maps of my County, and working with our credit card processor to safely and securely process permit fees with seamless transfers of information between the two are just some of the features that, now that we have them, we can't do without. There are so many great things to mention about GovPilot that I simply can't remember them all but, suffice it to say, GovPilot is well worth the cost. ----- ### "Residential Parking Review" — 3.0/5 > **Kenneth** | *30 de marzo de 2022* | Administración gubernamental | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Improvements made as problems were discovered. > > **Puntos en contra**: Current Residential Parking problems were detailed in an email currently being addressed. The early release before proper testing was a problem in 2020. > > The 2020 rollout of the software to employees and customers was premature. The cashiering and reporting data input from various departments caused major confusion. The lack of training for the cashiers before its release was a disaster and the lack of testing by GovPilot created a load of data that all had to be corrected. The transfer to our accounting software was because of the lack of control over duplicate data. ----- ### "GovPilot for local government code enforcement" — 5.0/5 > **Daryl** | *1 de diciembre de 2025* | Relaciones gubernamentales | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: keeps everything organized for my daily inspections. Great calendar integration with outlook. Citizen version with GovAlert works well to get community involved. > > **Puntos en contra**: large file size of pdf documents makes it hard to email violation notices. App can use some improvements. > > very intuitive. easily customizable. I like using the app from my phone but needs some improvement. ----- ### "Incredible improvement over other software" — 5.0/5 > **Pamela** | *9 de diciembre de 2022* | Administración gubernamental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Gov Pilot seems to have been designed with the user in mind, and -- on top of that -- the GP team has worked tirelessly with me to customize features, and module design toward optimum efficiency. > > **Puntos en contra**: Because the onboarding and development teams have been so responsive to my requests in the initial phases, I have no complaints about GP whatsoever. > > The software we used prior to GP (SDL) is clunky, and awkward, and anything but user-friendly. GP blows them out of the water, and is helping us process applications faster, which automatically makes us more efficient. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/143907/govpilot?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/143907/govpilot) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados