--- description: ¿Qué piensan los usuarios de ASI-ware? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ASI-ware gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ASI-ware - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software para servicios humanitarios](/directory/30660/human-services/software) > [ASI-ware](/software/143561/clienttrax) # ASI-ware Canonical: https://www.capterra.do/software/143561/clienttrax Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/143561/clienttrax?page=2) > Supervisa, gestiona y proporciona información crítica a las agencias de servicios humanos para que puedan atender mejor a sus clientes. > > Veredicto: 24 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ASI-ware? Reubicación infantil con acogida temporal, residencial o grupal. Servicios sociales privados y públicos que brindan servicios a niños, adultos y familias. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 24 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ASIware - **Constitución**: 2009 ## Contexto comercial - **Precio de partida**: US$400.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos, Portugal ## Funcionalidades - Creación de informes y estadísticas - Facturación - Gestión de documentos - Programación - Seguimiento del tiempo ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Chat ## Categoría - [Software para servicios humanitarios](https://www.capterra.do/directory/30660/human-services/software) ## Categorías relacionadas - [Software para servicios humanitarios](https://www.capterra.do/directory/30660/human-services/software) - [Software para gestionar gobiernos](https://www.capterra.do/directory/20048/government/software) ## Alternativas 1. [LEAP](https://www.capterra.do/software/147413/leap) — 4.2/5 (529 reviews) 2. [Clio](https://www.capterra.do/software/105428/clio) — 4.7/5 (1691 reviews) 3. [Bonterra Apricot](https://www.capterra.do/software/123342/bonterra-case-management) — 4.2/5 (225 reviews) 4. [8am MyCase](https://www.capterra.do/software/115613/mycase) — 4.6/5 (784 reviews) 5. [Smokeball](https://www.capterra.do/software/133656/smokeball) — 4.8/5 (356 reviews) ## Opiniones ### "ChildTrax Is An Easy Leap from a Paper-Based System to an EHR" — 5.0/5 > **Elaine** | *21 de febrero de 2017* | Servicios individuales y familiares | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Flexibility to incorporate a customer's existing forms and processes into the ChildTrax software structure. Ability to add fields etc. fairly easily as needs change or expand. Ease of downloading almost all "canned" reports to Word or Excel files for further analysis. Frequent upgrades to user functionality. > > **Puntos en contra**: Initially the lack of a standard printed or online training manual was a concern. However, their Help Desk's responsiveness and availability of online tutorials for new features has eliminated that concern. > > For our Residential Services program for children and adolescents, ChildTrax has provided an easy transition from a largely paper-based record and communication system to a secure, web-based client-centric portal. ASI-ware was able to incorporate most of our existing forms and processes into ChildTrax, as opposed to Morningstar having to adopt our processes to new software. This helped tremendously with efficiency, adoption by staff and greatly shortened the time from implementation to getting good, actionable information back out of ChildTrax . We have also been able to implement various features in ChildTrax gradually as our staff's comfort level, our technical infrastructure and our needs have grown. ASI-ware, the "ChildTrax people," are one of the most responsive groups I've worked with regarding ongoing product support. Whether it's just a "hey, how do we find xyz?" or a more complex "we have a new need, how can we accomplish it within ChildTrax?" they're quick, they're very familiar with our business, and we feel a true partnership with them in both improving our organization's efficiency and, most importantly, helping enhance our client care in both the short and long term. ----- ### "Technology Challenged Person Loves Child Trax\!" — 5.0/5 > **Nana** | *15 de febrero de 2017* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Customization of the system \& customer service. > > **Puntos en contra**: The treatment plan section. Too confusing and takes a long time for staff to figure it out. Doesn't print out in an easy to read form. > > When I was assigned the task of being the point person for getting the Child Trax system implemented for our agency, terror set in. My computer skills consist of email and internet shopping\! But Paul and Brad held my virtual hand through the entire process and we now have an excellent system in place\! There is a short learning curve, but once the staff got the hang of it, they LOVE it\! One of the social workers told me "its like having my own personal assistant"\! Since the implementation, our audit results have improved in all of our 5 offices. I'm not sure how we did this job before Child Trax\! What is even more impressive than the actual system is the customer service. Any questions or issues are answered immediately. Most helpful staff EVER\! Brad \& Zephrey are the BEST\!\!\!\! I love Child Trax\! ----- ### "Okay Software" — 3.0/5 > **Karina** | *25 de agosto de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: I like that the software allows companies that maintain a large amount of documentation to organize and manage all data on one network that can be accessed anywhere. I worked for a Child-Placing Agency that uses this software. It has the potential to be great. > > **Puntos en contra**: The management behind ASIware did not do a great job of tailoring the software to fully meet our needs. They explained what it was for, but never went the extra mile to tailor it to our agency. There were a lot of functions with the software that we did not learn about until we asked. It is also not as user friendly as our office would have liked it to be. It is not marketed well. I have now switched to a different Child Placing Agency that uses Extended Reach. Extended Reach made me realize all that ASI was missing. ----- ### "Keeping us on Track" — 4.0/5 > **Clayton** | *21 de febrero de 2017* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The ability to keep track of time sensitive requirements. > > **Puntos en contra**: Sometimes difficult to navigate. For example, when working on a plan of service it would be nice to have medical information open at the same time. > > We have used ChildTrax for the past four years. It greatly enhances our ability to keep our records up to date and current. Prior to using ChildTrax, it was a nightmare to keep up with the schedule of plans of services, doctors visits, and other date sensitive documents to remain compliant with the state. Customer service is always ready and helpful when we need assistance. ----- ### "LOVE CHILDTRAX\!" — 5.0/5 > **Amy** | *8 de febrero de 2017* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use; the support > > **Puntos en contra**: really can't think of anything > > We have been completely satisfied with our experience with Childtrax. Customer Support always respond in a timely manner and never get frustrated with my questions or changes needed. They spent many hours to tailor the program to meet our needs. Licensing is able to log on and see what they need, which has cut down on paperwork when they do their yearly audit. They have commented on how easy it is to use the system. Reports take minimal time. I remember the frustration before childtrax. Paperwork is the least favorite part of my job--but it is no longer frustrating and time consuming. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.do/software/143561/clienttrax?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/143561/clienttrax) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados