Opiniones de Odoo

Sobre Odoo

Odoo es un conjunto de aplicaciones personalizables de código abierto ideadas para satisfacer todas las necesidades de su empresa.

Descubre más sobre Odoo

Puntos a favor:

Odoo survey is the good option for quick start surveys.

Contras:

The initial implementation was painful to say the least.

Valoraciones de Odoo

Evaluación media

Facilidad de uso
3.9
Atención al cliente
3.6
Funcionalidades
4.1
Relación calidad-precio
4.0

Probabilidad de recomendación

7.5/10

Odoo tiene una valoración global de 4.1 estrellas sobre 5 según las 487 opiniones de usuarios de Capterra.

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Mariel Andrea
Mariel Andrea
Contadora en México
Usuario de Linkedin verificado
Servicios para el consumidor, 501-1,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Es buena herramienta cuando se tienen las diversas aplicaciones

5.0 el mes pasado Nuevo

Comentarios: Es buena, un poco cara pero bastante útil

Puntos a favor:

Me gusta la flexibilidad de crear, diseñar, importar y exportar información dentro del crm y facturación

Contras:

Creo que le falta un poco de actualización a la interfaz

Usuario verificado
Directora de proyectos en Ecuador
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Un software de presupuestos bueno pero no el. Mejor

4.0 hace 3 semanas Nuevo

Comentarios: En general me parece bien para empezar pero no tiene tantas herramientas y no es tan fácil de usar.

Puntos a favor:

El software me parece que tiene varias funciones y te permite cotizar todo de manera rápida por ende puedo ahorrar tiempo incluso si presionas en la casilla del lado izquierdo suma el valor total del presupuesto de cada cliente.

Contras:

No me gusta que su buscador es básico y muchas veces no me permite encontrar los nombres de mis clientes de manera rápida. Además sería bueno que se guarde cada cliente y dentro de estos cada una de las cotizaciones y no por separado. Me gustaría arrastrar el mouse y que vaya sumando directamente. No es tan fácil de entender el software pudiera ser más dinámico o intuitivo. Es un poco básico y anticuado.

Usuario verificado
Lead Generation en Argentina
Usuario de Linkedin verificado
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Excelente para StartUps y small business

5.0 hace 3 meses

Puntos a favor:

Relación precio/calidad es excelente. Es de los más accesibles ERP del mercado y vale la pena al 100%. Es sencillo de utilizar para aquél que no es desarrollador y es un simple empleado de una empresa que decide implementar un ERP. Facilidad de uso, super práctico.

Contras:

Al ser más accesible y simplificado, obviamente no tiene las características de otros ERP más complicados de implementar, por lo que su funcionalidad es básica y no serviría para una empresa con muchos requerimientos. (X ej muchas unidades de negocio, muchísimas cedes o empresas multinacionales).

Oriol
CEO en España
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Buen producto, mal servicio

1.0 hace 12 meses

Comentarios: Fuimos partner de Odoo (pagamos cuota como partner) y, tras traer el primer cliente, empezaron a exigirnos pagos de paquetes de formación, completamente imprescindible para implementar. Resultado: No pudimos desarrollar la implementación, el cliente enfadado y nosotros también.
A nivel contable funciona fatal, no permite algunos elementos básicos de la contabilidad española y la conciliación no funciona, tuvimos que tocar código para solucionarlo de forma chapuzera, ya que Odoo no nos daba respuesta.

Puntos a favor:

El producto es bueno, si pagas. Es modular y, en teoria, es económico.

Contras:

Hay que pagar por absolutamente todo. Hay muchos elementos que no fucnionan.

perla
lic en México
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

erp completo

5.0 el año pasado

Comentarios: hemos solucionado 100% el control de nuestras compras, ventas , seguimiento de clientes, inventario, facturacion

Puntos a favor:

me encanta usar odoo porque tengo muchos modulos que puedo ir agregando a mi plataforma, mientras crece mi empresa y las necesidades de tener todo bien administrado, odoo siempre me ofrece una herramienta para esa nueva necesidad. es muy facil de implementar y darle seguimiento a los movimientos de mi empresa

Contras:

hay modulos que son un poco costosos pero si se saben utilizar bien valen el precio que se paga por ellos

Dante
Jefe Operativo en Argentina
Externalización/deslocalización, 1,001-5,000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Organizando

5.0 el año pasado

Comentarios: Muy buena experiencia, el soporte recibido fue excelente y necesario para poder avanzar con el armado del proyecto.

Puntos a favor:

La plataforma funciona como CRM, haciendo interactuar las diferentes áreas de la empresa y revisando proyectos en tiempo real y a través de multiusuarios. Además de la plataforma en si tiene un entorno web para usuarios externos.

Contras:

La lógica del CRM puede necesitar tiempo de dedicación para usarlo al 100%, pero cuentan con soporte online y webinars disponibles en la web.

Jorge Luis
Asistente Administratico en Perú
Contabilidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Buen sistema administrativo contable

5.0 el año pasado

Comentarios: En general ha sido un buen programa, se maneja mejor toda la parte contable y administrativa además te permite llevar un mejor control de las tareas del dia a dia

Puntos a favor:

es un sistema que te permite llevar de manera mucho mas organizada las finanzas, ordenes de compra, contabilidad, facturación y todo el tema administrativo contable y de la parte de ventas y operativo

Contras:

No es muy amigable al inicio; además se necesita personalizar mas detalles para que se optimice las experiencia

Giulio
Director en México
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Malísimo

1.0 hace 5 meses

Comentarios: No me sirve para nada dinero tirado a la basura

Puntos a favor:

Una vez probado solo que esta en la nube,

Contras:

La atención y el servicio y por ejemplo facturación no cumple con los requerimientos del SAT en -México y a la gerente de Mexico le vale todo lo que le expresado.

Alba
Front end developer en España
Desarrollo de programas, 1,001-5,000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Muchas funcionalidades en un solo producto

3.0 hace 3 meses

Puntos a favor:

Tiene muchas opciones para poder adaptar a las necesidades que tengas en cada momento y monitorizar el estado general de la organización.

Contras:

La experiencia de usuario en el momento de comenzar a usarlo es un poco compleja y cuesta adaptarse al uso

Roger
Developer en El Salvador
Internet, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Sencillo de usar

5.0 hace 2 semanas Nuevo

Comentarios: Las ventajas que es un sistema gratis que se puede tener corriendo y funcionando el mismo dia

Puntos a favor:

La facilidad de implementacion y tener un sistema tan robusto como Odoo para poder llevar mi control de inventario

Contras:

el UI de algunas pantallas no esta muy bien hecho.

Jonathan
Jonathan
Tecnico de Investigacion en Ecuador
Usuario de Linkedin verificado
Investigación, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Personalizacion

4.0 hace 10 meses

Comentarios: Este producto es muy personalizable, se pueden desarrollar modulos propios ara cada emresa y automatiza muy bien procesos que anteriormente se realizaban de manera manual, es una herramienta que ahorrara cosotos y tiempo y es ecalable

Puntos a favor:

- Es personalizable - Ayuda a la reduccion de tiempos en los procesos

Contras:

- Se necesita seguir una estructura para poder funcionar per es manejable

Guillermo
CPO en España
Electrónica de consumo, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Nos engañaron

1.0 el año pasado

Comentarios: Todo bien hasta que nos estafaron

Puntos a favor:

El software está bien, pero cuidado son el servicio

Contras:

Nos estafaron 6000€ aproximadamente por un servicio que nunca realizaron

Usuario verificado
Business development executive en Vietnam
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Odoo - a business-oriented program.

5.0 hace 2 meses Nuevo

Comentarios: Odoo has a lot of positive aspects. The first is that it is more akin to a business development platform than an ERP. It is quite simple to build business logic on top of the Odoo "application server." Having said that, many excellent modules have already been written. And several modules are linked together.
The CRM module is fantastic. It helps you to manage your leads and prospects in a Sales funnel. Commercial Contacts may be monitored, and calls and messages to leads can be tracked. The "sort by last message" option offers you a good idea of when you should contact that lead again. You may also specify a "next step" date for possibilities.
The website builder is also excellent. Very user-friendly, and you create your website using graphical building pieces. The website builder also works with emails, which I use to create marketing emails. They also look wonderful.
The accounting section is also fairly comprehensive. You may immediately associate financial information, such as bills, with your customer. Dunning may be automatically implemented using rulesets. Odoo has comprehensive accounting capability in addition to invoicing (double ledger).
The HR feature is also useful for tracking your employees' vacation days and other information. You may also keep and categorize CVs for future jobs.

Puntos a favor:

Odoo ERP software offers a broad set of systems that serve each area of the firm, including accounting, project management, customer service, warehouse management, manufacturing supplies, and so on. Because the Odoo system is created in a modular structure, users may pick suitable apps from the app store and install them on the company's account. The Odoo system's hallmark is its over 10,000 support modules. Enterprises merely need to choose the relevant functionalities and eliminate the unneeded ones.

Contras:

Odoo installation and setup are difficult. To understand this Odoo, you must have programming abilities. This can be irritating for your company since dealing with the installation problem requires time, effort, and, most importantly, money from your employees.

Summer
Pet transport specialist en RU
Transporte/transporte en camión/ferrocarril, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Odoo - a good idea but tricky to use

3.0 hace 2 meses

Comentarios: I was mainly using the software for a small business with emphasis on customizable, editable invoices and simple accounting. The software DOES this, but it is such a complicated process that it honestly began to get on my nerves to the point that I stopped using it.

Puntos a favor:

The free version allows you to customize the invoices and get a good grip on it before you decide to get the full version if required.

Contras:

I found it difficult to use. It was not logically laid out and also it was difficult to find already produced invoices and to edit them. I found it such a pain in the neck to use that I went back to my old software

Marco
Marco
IT Administrator en Ecuador
Usuario de Linkedin verificado
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

The all-in-one solution.

5.0 hace 2 semanas Nuevo

Comentarios: For entrepreneurs who are starting the software is the right one, the modules that are needed are pre-installed and where the economic factor is an important factor, it fulfills its purpose.

Puntos a favor:

Odoo is an open source ERP system, so it is easy to customize according to your needs, provides many pre-installed modules that are very useful and easy to handle and can be used in all types of companies from small to large corporations.

Contras:

To customize or develop it requires a lot of effort and time and also the cost of Enterprise versions is quite expensive, the interface should be more eye-catching development requires good programming skills.

Ranjana
Vice President Human Resources en India
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

The most effective HCM software

5.0 hace 2 meses Nuevo

Comentarios: Very user-friendly and easily manageable

Puntos a favor:

It is like a one-stop shop for all your HR needs

Contras:

Its part of our daily activity and cannot think of working without it

Dimitri
Vice President en Canadá
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

BEST ERP system for your company

5.0 hace 4 semanas Nuevo

Puntos a favor:

If you want to save your organization a bunch of money and move away from Oracle, Saas and other expensive ERP systems. This is the system for you and your organization. Try it out, test and see the automated workflows that can be created to reduce admin costs immensely within your organization.

Contras:

They moved away from a free version to a paid version but it’s still worth the price. IT could have handled all the customization even via the free version but they have now centralized the software with automatic updates.

Anna
Director en Alemania
Servicios jurídicos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

If one module used - great free product

4.0 hace 2 semanas Nuevo

Comentarios: I use only one of many available Odoo modules and the first module is for free, which is great. Also, the tool does well what It is supposed to do.

Puntos a favor:

Free for one module, the ability to create invoices in multiple languages. The option to save customers.

Contras:

For some actions, multiple clicks are necessary for fairly simple action. There is no possibility to format pre-final invoices.

Mira
seo en Italia
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Migliorabile

2.0 la semana pasada Nuevo

Puntos a favor:

utile per gestire i progetti in team, a volte non molto intuitivo

Contras:

interfaccia da migliorare sicuramente, come le varie funzionalità

Saima
Accounts & Admin Officer en Pakistán
Productos cosméticos, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

good for Accounts

3.0 el mes pasado Nuevo

Comentarios: best in each category of accounts, easy to use

Puntos a favor:

best in each category, summaries for each category

Contras:

reports require more data tools, some tools need for different reports

Berne
Managing Director en Tailandia
Comercio mayorista, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Great software, but avoid Odoo direct Implementation

4.0 hace 7 meses

Comentarios: We were quickly convinced that Odoo as a system was going to be the right choise for us and our business evolution. Changing the company mindset of using Spreadsheets and custom independent apps over to a proper ERP/CRM system was a big step and challenge, but ultimately worth it. We innitially decided to go with Odoo's drect "Success Plan" packages to help us get up and running. These are working on a hourly basis, and everything they do/say/write is deducted accordingly. As we were new to this, we got hooked into their "system" by being told we needed about XXX hours for helping us through the whole process. Eventually those hours ran out and I was told we need about 50% more to completion. After paying for it the extra hours quickly ran out and we were demanded to pay more. This is where I stoped and found a local odoo Partner to take us the rest of the way, to much better success. My advise is 100% for the Odoo system, but avoid getting them to set you up or onboarding you if you're new to this. Instead try to find a local company or Odoo Partner for that. Also try to get Project quotes for onboarding instead of by-the-hour methods.

Puntos a favor:

Fantastic bag of integrated tools from Inventory management, CRM, Sales and Supply chain working together to optimize our opperations. The logical and natual choise for us evolving from a small company into a medium enterprise.

Contras:

Odoo's Onboarding team was a total waste of Time and Money and I seriously felt like being milked for every penny along the way. Eventually I dropped them and restarted the process with a local dev company and much better experience.

Peter
Peter
Sales & Marketing Manager en RU
Usuario de Linkedin verificado
Automatización industrial, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Buckle your seatbelt, it's going to be a bumpy ride!

4.0 hace 2 años

Comentarios: The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Puntos a favor:

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Contras:

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Corey
Business Analyst en EE. UU.
Diseño, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

DO NOT BUY SUPPORT PACK - Outside Source Help

4.0 hace 2 años

Comentarios: I would say this has been an overall average experience. The pros of this ERP system outweigh the very negative start to using this system, and I cannot stress enough to not deal with the Support Pack system as the level of talent of Odoo Project Managers is low. They will overcharge you and not really give you much more than anything you could have expected from a recent graduate out of a college.

Puntos a favor:

We loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.

Contras:

I have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire. We began our Odoo integration just before COVID hit, and we had to stop the Odoo integration for a few months, only to be met with many hours being used on ODOO EMAILING US for updates on when we would come back. In the time spent with them implementing our systems to Odoo, they easily have dropped the ball so much with such low support that we had to hire a third party consultant to get this system up and running the way THEY MARKETED TO US and how we initially envisioned this working.

Wes
Wes
Vice President en EE. UU.
Usuario de Linkedin verificado
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Do Not Purchase Directly From Odoo

4.0 hace 2 años

Comentarios: I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.

Puntos a favor:

The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.

Contras:

Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.

Talha
Talha
Asst. Manager Finance en Pakistán
Usuario de Linkedin verificado
Sector textil, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Odoo for ERP, Supply chain, Manufacturing, trading, Ecommerece business

4.0 hace 2 años

Comentarios: We used it to streem line and for effective supply chain and finance, it helped us to determine those key factors, and we customisely made reports for performance of company aswell individiduals.
In supply chain, tradeoff and optimization between shortages and overstocking, cash to cash cycle inprovement made by analysing and bottle necks deteced by odoo.
Longterm pending cases, reporting, email notification for a abnormal or overdue, and over amount transactions helped us to manage finance on a well way specially when we were in crises.
Sourcing rather than manufacturing analyse by customize odoo, in costing and RFQ is wonderful.

Puntos a favor:

Easy installation, can be customize as per business scenario, wide support, business features, transaction are supported according to international business tactics. Almost every module available finance, invoicing, quality control, inventory, planning,manufacturing, MRP and DRP. The cross functionalities made odoo awesome, check and control over transactions, users is a powerful tool to control the business, available as Saas, local server aswell can be installed on custom domain. Speedy work, with better GUI, its best for large/medium industry. It perfectly supports Importing, exporting or migration from another ERP. Transactional control, tracing over network is available, secured platform for business. Android app is available, can be worked smartly on it. Purchasing control, Planning control, and inventory scenarios are purely designed on professional approach. Bottle necks, cycle time, EOQ can be configured on it, With configuration it can be run with optimistic, in future AI and automation it can be a advanced supply chain tool. For realtime tracking and tracing like Barcodes, QR codes are available to generate automatically/manually for batches and products.

Contras:

Customization is not easier, with depth documentation is required, which is unfortunately is not publicised. Limited database server type, it's somehow difficult to configure with existing dedicated database server. Transaction uniqueness records like algorithm for hitting a specific transaction is not being created, i.e on refreshing or by going back values can be submitted twice. Some pages, do not display properly on android app, specially visuals.