--- description: ¿Qué piensan los usuarios de PhoneBurner? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de PhoneBurner gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PhoneBurner - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de ventas internas](/directory/30680/inside-sales/software) > [PhoneBurner](/software/134672/phoneburner) # PhoneBurner Canonical: https://www.capterra.do/software/134672/phoneburner Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.do/software/134672/phoneburner?page=2) > Marcador de potencia/CRM basado en la nube: marca hasta 80 contactos por hora, deja al instante correos de voz y correos electrónicos, administra contactos y cierra más ventas. > > Veredicto: 176 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa PhoneBurner? Profesionales de ventas y clientes y equipos de pymes que utilizan el teléfono como herramienta de venta y desean simplificar la gestión de contactos, el seguimiento y el flujo del trabajo de venta. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 176 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: PhoneBurner - **Ubicación**: Ladera Ranch, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Precio de partida**: US$165.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Acciones activadas por evento - Alertas y notificaciones - Análisis de costes - CRM - Comunicación multicanal - Creación de informes de llamadas - Creación de informes entrantes - Creación de informes salientes - Creación de informes/análisis - Desvío de llamadas - Distribución automática de llamadas - Duración de llamada - Enrutamiento de llamadas - Gestión de campañas - Gestión de centros de atención telefónica - Gestión de clientes - Gestión de clientes potenciales - Gestión de colas de espera - Gestión de contactos - Gestión de correo electrónico - Gestión de listas - Gestión de listas de llamada - Gestión de llamadas perdidas - Gestión de tareas - Gestión del pipeline de ventas - Gestión del rendimiento - Grabación - Grabación de llamadas - Grabación de texto de llamada - IVR - Identificador de llamadas - Informes personalizables - Integración de telefonía informática - Marcación automática - Marcador automático - Marcador predictivo - Mensaje de voz - Mensajes pregrabados - Panel de actividades - Panel de comunicaciones - Para el sector de los seguros - Programación de citas - Registro de llamadas - Seguimiento de interacciones - Seguimiento/Análisis de uso - Supervisión de llamadas - Third-Party Integrations - Transcripción de llamadas - Varios scripts - VoIP … y 4 características más ## Integraciones (en total: 22) - Apollo - Callblitz - Constant Contact - Dynamics 365 - Google Calendar - HubSpot CRM - JobDiva - Jungo - Keap - Mailchimp - Nimble - Operations Hub - Outreach - Pipedrive - Podio … y 7 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de ventas internas](https://www.capterra.do/directory/30680/inside-sales/software) ## Categorías relacionadas - [Software de gestión de ventas internas](https://www.capterra.do/directory/30680/inside-sales/software) - [Software para call center](https://www.capterra.do/directory/30007/call-center/software) - [Programas para grabar llamadas](https://www.capterra.do/directory/30533/call-recording/software) - [Software de marcador predictivo](https://www.capterra.do/directory/30597/predictive-dialer/software) - [Software para llamadas automáticas](https://www.capterra.do/directory/30999/auto-dialer/software) ## Alternativas 1. [Readymode](https://www.capterra.do/software/136728/readymode) — 4.6/5 (136 reviews) 2. [Convoso](https://www.capterra.do/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [DialedIn CCaaS](https://www.capterra.do/software/29589/callcenternow) — 4.8/5 (314 reviews) 4. [Five9](https://www.capterra.do/software/132405/five9) — 4.2/5 (481 reviews) 5. [Kixie PowerCall](https://www.capterra.do/software/135636/kixie-powercall) — 4.6/5 (293 reviews) ## Opiniones ### "Outstanding CRM for Generating More Calls, Emails, and Voicemails" — 5.0/5 > **Tom** | *6 de enero de 2021* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Extremely easy to use. Automates calling, sending emails, and leaving voicemails. You can make 2-4 times more calls, emails, and voicemails with PhoneBurner than you can without it. It's the fastest way to contact customers and prospective clients. You can easily customize the software to build the sales process you want to implement and make changes at any time. We love it\! > > **Puntos en contra**: It does not have any sales analytics or revenue projections. You can use it in conjunction with another CRM to have the best of both worlds (the fastest possible calls, emails, and voicemails with PhoneBurner and sales analytics and pipeline management with an attached CRM). > > Extremely happy with this company and their customer service. They did a great job of setting us up and continue to provide very fast, efficient customer service. ----- ### "Best customer service of all 7 call software I used. Outstanding." — 5.0/5 > **Alexandre** | *6 de noviembre de 2019* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I used 7 differents call softwares. I used : Five9, Vocalcom, Fenero, 3Clogic, AAvaz. Nothing compare to the service phoneburner gave me. With all other software, it oscillated between bad service, to outright fraud (Fenero was the worst). Not only everything work perfectly fine but when you got questions, a dedicated staff fix everything with you in a matters of seconds. With Five9, I spent up to 20 hours a weeks, trying to fix all the problems for 6 weeks until they just gave up and refunded me (I do give them credit for that). > > **Puntos en contra**: I would like to see a feature to listen, whisper and bargin. Especially to train my home based agents. > > You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind. ----- ### "HOMEstretch ROC Phoneburner Review" — 3.0/5 > **Usuario verificado** | *27 de octubre de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Allows me to dial more efficiently. I can get through a much higher volume of calls by using the power dialer and voicemail recorder features > > **Puntos en contra**: Has problems where I can't see the name of the person I'm calling. This really hurts my credibility and my ability to build relationships on the phone > > The lack of name being shown before I get on the phone makes it nearly unusable, and I only use it when I am rushing to try to contact as many leads as possible. I would use it much more if it integrated better with our CRM and showed me the names of who I was calling ----- ### "Making 400 calls per shift has never been easier" — 5.0/5 > **John** | *3 de julio de 2019* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software is feature-rich and powerful. Employees save time by having their call queue preloaded for them. They can also choose who and how many people they want to call. The uses for PhoneBurner really are endless. They can be used for outbound sales as well as following up with customers. The onboarding help they give you is fantastic. Another huge plus is no minimum seats. The UI is fantastic. > > **Puntos en contra**: The menu could be organized a little better. I would really love if the report section had a link on the top so I could quickly track how my team is doing instead of the current configuration where it is buried a bit. Also, I would like it if they would add one more folder level. I have a tendency to segment my lists intensively so on the top level it gets a bit crowded. ----- ### "Getting a lot more done with this tool" — 4.0/5 > **Neal** | *20 de diciembre de 2019* | Internet | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Our call rates have increased dramatically because of this tool. We had a mountain of old leads that we just couldn't get through manually and PhoneBurner has now breathed new life in to them. The voicemail drop feature allows us to just move on rather than spending that time leaving a message. Big time saver. > > **Puntos en contra**: Hubspot integration. One of the reasons we purchased PhoneBurner was due to it's integration with Hubspot. It was listed as a product with premium integration in Hubspot's app marketplace. However during implementation we discovered that it only syncs with free-text fields in Hubspot, which is a little strange. As a result it's a little hard to track lead status since they are in dropdown format. > > Despite the integration issues this tool is great. I spend much more time speaking with people rather than leaving voicemails. ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.do/software/134672/phoneburner?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/134672/phoneburner) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados