Opiniones de Glue Up

lo que vivi con glue up

Comentarios: GlueUp ha cambiado nuestra vida y nos ha ayudado a mantener nuestra imagen profesional y fresca con apoyo del equipo de expertos de GlueUp .

Puntos a favor:

GlueUp respalda nuestro negocio con su solución CRM integradas el software de gestión de eventos facilita la gestión integral de nuestros eventos y seminarios y nos permite proporcionar a los miembros funciones de usuario interactivas y personalizadas ya que Como empresa mediana y en crecimiento, también apreciamos el servicio personal que brindan nuestros gerentes de cuenta, ya que nuestro objetivo es el servicio personal

Contras:

para nuestro infortunio debido a requisitos legales en nuestra jurisdicción, no podemos usar ciertas funciones, incluidas nuestras funciones de facturación para disgusto Si bien es casi imposible encontrar un software que satisfaga completamente todas las necesidades de cada organización sin crear una solución personalizada a cada empresa de manera individual

Glue Up me ha funcionado de maravilla.

Puntos a favor:

esta herramienta me ha servido de mucho para mejorar en mi trabajo gracias a la gestion de membresias.

Contras:

Me gustaria que la mensajeria automatica pudiera personalizarce mas a fondo.

Lo mejor para los mejores.

Comentarios: Mi experiencia es muy buena siempre se a utilizado en la empresa donde laboro ya que nos hace crecer siempre en todas las campañas es una excelente inversión.

Puntos a favor:

Me gusta la herramienta ya que puedo manejar desde mi todos los eventos que cree y el software me ayuda a hacerlo crecer es lo que mas me gusta es muy intuitiva y básica.

Contras:

De esta herramienta estoy muy contento no me puedo quejar.

GLUE UP, facilidad de ampliar clientes potenciales.

Comentarios: Me ha parecido muy fácil el uso y ejecución de las campañas y eventos.

Puntos a favor:

Facilidad de uso, eficiencia, eficacia en la transmisión de ideas.

Contras:

El diseño de campañas y eventos, cuenta con pocas herramientas.

All-in-one Membership/ CRM/ Event Management Platform

Comentarios: That's seamless. The automation programme helps to save paper, and can enable the system to send auto-email to the members/ attendees with customisation function. Love the convenient set up a professional webpage in 10 mins.

Puntos a favor:

Integration with Membership, CRM, Events, Marketing and Finance altogether, and it could be the only platform to support the organization's operations. Value for money and great customer success team to answer any kind of questions to accommodate our business needs.

Contras:

It can beef up a little bit of the campaign module to have more targeting and re-targeting functions to leverage the all-rounded marketing efforts.

Modern Cloud Software for Membership Driven Organizations

Comentarios: My overall experience has been extremely pleasing and time saving. Time is of the essence and we need to work fast in today's business environment, Eventbank allows me to save time and get things done much quicker due to the fact that many features of running a day-to-day business are built into one portal.

Puntos a favor:

Many great features under one umbrella. From CRM, Event Management, Social Engagement, Email Marketing Campaigns, Invoicing, Membership Management & Financing, this software enables you run your business effectively and efficiently. Additionally, Eventbank designs and maintains our primary website which provides members and users with a high end look and feel.

Contras:

My dislikes are minor (i.e. more member to member engagement features)

Not useful for an association with over 500 members

Puntos a favor:

The profile page is similar to Facebook which some members like.

Contras:

Too many cons to list, but you don't have access to your website reports. It is not user-friendly when it comes to navigating through the backend of your website (Your Membership was so much easier). Members constantly have problems with navigating through the system...don't know how to respond to posts, can't figure out how to opt-out of notifications.

Review of Glue Up for one of our membership association clients

Puntos a favor:

The community feature has transformed how members interact and share knowledge with one another and has added huge value to the membership. The renewal system and reoccurring payments have increased our membership retention levels as it allow members to manage the renewal process with ease. The finance function is great. The campaign function is excellent. On going support from Glue Up is great - we love the access to training sessions and the contact us are for queries. Our Customer Success Manager is very responsive which has been extremely helpful. Overall, we are very happy with the product for an affordable off the shelf membership management system.

Contras:

The initial set up process was not seamless as members had to activate their Glue Up account in order to access the system. This generated a lot of queries which went on for a substantial length of time. Our client's needs were not understood entirely at the initial set up stage.

Choose GlueUP for your CRM Needs

Puntos a favor:

GlueUP provided us with an amazing customer experience. When we were in the process of choosing a CRM the team was extremely friendly, helpful and available to provide answers to any questions. They also were transparent with the pricing, packaging and making honest recommendations for what suited our organizational needs as a small startup. This was meaningful because we were just learning about CRMs and they offered their expertise and were trustworthy throughout the process. The CRM platform we got the event and membership package. We participated in the customer success orientations that were client focused. They were accessible until we were able to use the platform independently. The CRM platform we got the event and membership package. We participated in the customer success orientations that were client-focused. They were accessible until we were able to use the platform independently.

Contras:

Because GlueUP is growing there are some features other platforms offer that might be of use for our organization's needs.

Best on the market

Puntos a favor:

I have demoed over 20 similar solutions. The software has all our required functionalities. The UX/UI is clean and elegant. The customer service is exceptional (special thanks to [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]). The value for money is unparalleled.

Contras:

There are a few functionalities that could be made more user friendly. For instance, it would be great to have more options to customize the invoices or automatic emails sent. The system sometimes lags a little; it could be faster. These are all minor details. The software is overall very good.

Great NGO management software at fair price

Puntos a favor:

A lot of features, great interface, very modern software.

Contras:

Quoatas for contacts, emails and events require careful management.

Glue Up Review

Comentarios: Robust Features, Customization and Flexibility, User-Friendly Interface
My overall experience with Glue Up has been positive.

Puntos a favor:

Event Management ,Membership Management, CRM Functionality, Integration Capabilities, User-Friendly Interface, Support and Training

Contras:

Customization Limitations, Support and Documentation

Association Management - all in one

Comentarios: By automating routine tasks like membership renewals, event registrations, and payment processing, I can focus on strategic initiatives and improving member engagement. The analytics and reporting features provide valuable insights into our activities, helping me make data-driven decisions and continually refine our approach to better serve our members.

Puntos a favor:

The platform is designed to foster connections and engagement within our community, making it easy to interact with members, share updates, and create a vibrant network. The event management tools are particularly impressive, allowing me to organise and promote events seamlessly.

Contras:

Initially, it can be overwhelming to navigate through all the functionalities and options available. However, this complexity is a double-edged sword; while it requires time and effort to master, the services it provides are brilliant. The investment in learning will pay off as you become proficient in automating small tasks, ultimately saving time and reducing manual effort in the long run.

Practicality all in one place!

Comentarios: My experience with GlueUp is very great, on my day to day basis I always use it because of the contacts and events.

Puntos a favor:

The facility of have every information that I need in one place, our association has a lot of contacts so it is great.

Contras:

When doing events, the contacts and companies always duplicate

Glueup definitely made CRM and event management easier

Comentarios: Glueup definitely made CRM and event management easier for us and it is nice to have everything consolidated in one system. Having it online grants us access to the system everywhere, especially during this time of uncertainty and WFHs.

Puntos a favor:

Event page has many templates to use, each with a different focus, so we can set up a new event page within 15 minutes. New payment menthod, Adapay, also allows us to check online payments instantly and making refunds is much more convenient comparing to it was in the past. The new feature "waiting list" is also great as it can clearly differentiate itself from the approval list.

Contras:

While having many pre-sets templates made everything faster and easier, the backend set ups could provide more flexibility (small things like, we can only set up the event date and time, but we can't change the title of that section, which is always "SAVE THE DATE"). It would be nice to make many small feature editable, both for events page and email campaign designs. While having Adapay is a huge improvement, making partial refunds can cause issues. For example, two tickets were paid by one payment, then only one ticket was refunded, but the "total revenue" in event dashboard still shows two tickets.

A one-stop shop for customer relations management!

Puntos a favor:

It streamlines event management through creative event pages, and efficient attendee check-in. The customizable database consolidates a CRM platform with an email marketing platform further enhancing convenience for organizers and participants alike.

Contras:

Beside Glueup’s regular down times at certain hours, its mailers also lack the customization other platforms provide. Its events page also has downsides with its limited features, especially for larger-scale events. There are also several glitches with membership renewal especially if there are open invoices. We’ve encountered invoices that were open for 2023 and saw that it was changed to 2024.

Has a lot of potential once improvements are made.

Comentarios: In terms of event management, we find it easier to track, manage, and promote all our events. We no longer have to use separate programs to create events and send out campaigns or invites to our members and subscribers. Payments are now easier to track and count. As we are still generally new in using the software, I believe that an in-depth orientation and training is needed. Customer service can also be improved. There is room for improvement in terms of customization and report generation for clients. We have been approached by other companies offering customizable report generation services that is fitted to our organizations needs.

Puntos a favor:

- Event management features. - Event page design templates.

Contras:

- We cannot use HTML to personalize campaigns unless we create a new template. - The organization's logo is very small when it shown on the event page. - No way to customize logo placement. - The campaigns get cut-off in Gmail when it reaches a certain length. - Navigating, categorizing, and customizing the membership listing to fit our needs is hard to do. - Event Calendar Campaign layout is not customizable - Limited Email and Contact allowances.

Putting the service in 'Platform as a Service'

Comentarios: I've been working on implementing EventBank as the primary platform to organize, manage, and execute group exercise events for FitFam Shanghai - we're a very active and consistent fitness community and volunteer organization based in shanghai that organizes and runs completely free outdoor and some indoor workouts. The volume of workout 'events' that we do per week has increased drastically, and with EventBank we've been able to go from a rag-tag group of volunteers to a much more organized and efficient planning group. As a grassroots movement, this kind of tool is amazing and essential for us to be able to keep doing what we love, but do it better and better. The platform not only allows us to organize teams, plan events, and disseminate information to our community in a much more efficient and organized fashion - it's allowing us to finally put together data on how large our community actually is, who our core participants are, and their motivations for coming out to exercise with us. Our organization really emphasizes the idea and practice of community, including when deciding which partners and sponsors we choose to work with. EventBank is an excellent partner for us in that regard because of the support and technical teams behind it. We feel very strongly that we aren't simply using their platform, but that we're working with a team that is both part of and supporting our community. While the platform hasn't been without some minor bugs/issues, the responsiveness of the support and technical teams to every issue is amazing, and the speed with I'm seeing issues be responded to and resolved is superb.

Puntos a favor:

It's functions are very apt to fulfill many needs of our organization, and the team responsiveness is great.

Contras:

There are minor issues with some of the registration functions.

A happy upgrade - an even better improvement

Puntos a favor:

One of the most refreshing elements of Eventbank is its interface. A large step up from our previous CRM and Event Management systems, Eventbank has a user-friendly interface that is easy to use and navigate - either through exploring by yourself or through the help of their tutorial videos. Furthermore, in the CRM module, individual contacts and companies are seperated for easy access, and the Member companies are contained in another module of the CRM. The events module is easy to use, creating events within minutes with direct connectability to the campaigns module. The in-built support mechanism is a handy tool in Eventbank which allows you to ask for support in a convenient manner without having to email the support team directly. Eventbank support team reply very quickly, aiming to resolve any issue we have had as soon as possible.

Contras:

Some of the features unfortunately we have been unable to use due to legal requirements in our jurisdiction - including to our chagrin, the invoicing feature. While it is near impossible to find software that is going to meet exactly every need of every organisation without creating a custom-made solution, Eventbank is open to suggestions and their team have been very supportive and happy to take on board any suggestions or needs that we have had.

Very effective platform, with more to come

Comentarios: EventBank has some excellent features that make the chamber's work much easier. Their background is with events, and their platform provides a lot of features to help make the set-up, promotion and registration easier for us and the participants. For me, the e-newsletter system stands out - it used to take us weeks to put together a new email newsletter, but now we can do it in an afternoon. It also helps us collect a lot of data about the effectiveness of campaigns. Database management has been the biggest struggle, but their customer service is very responsive and, despite some hiccups, it is now handling new memberships and renewals well. They are continuing to provide new features, and are very responsive to suggestions on how to improve their service, especially in extracting useful information from the database.

Puntos a favor:

The look and feel, and the potential to manipulate the data.

Contras:

It has been a struggle to iron out the complications in the CRM, but it gets better all the time.

Good vision, good care of customers, good product

Comentarios: I have been using EventBank for over 1 year. I appreciate that they listen to customers and release updates in line with suggestions they have received. Their support team has an incredibly fast response time, and always has a great answer or solution to my problem. UX is great - very simple interface and easy to understand. Love that it's trilingual. There are a lot of great little features you can discover if you take time to really explore the tool. Still waiting on more HTML capabilities - this tool is great for teams without web design experience as it's incredibly easy to make a very professional looking event page, eDM campaigns, and easy to receive and track money. However, I wouldn't mind some more sophisticated tools for my own personal reasons. This update is meant to be released soon, and I look forward to it. All in all, I would recommend EventBank to my next organization as an events and mailing list management tool.

Puntos a favor:

UX, Ease of use

Contras:

No HTML functions

Perfect community and membership management software

Comentarios: We can do everything we need to do to run events and manage our larger community from one place. Experience is much better for us and also for our community, we now spend less time managing various tasks.

Puntos a favor:

All features we need are offered in one platform and everything works together great - event management, membership management, event pages and more. Customer support is also great, I usually get a reply to any question within an hour.

Contras:

Nothing I would hate, sometimes Glue Up platform is running bit slow, but nothing major.

Ideal for Chambers and membership organisations

Comentarios: Took a while to get used to all the controls and features. Once familiar, is rather intuitive. Customer support has been very helpful throughout.

Puntos a favor:

EventBank has most of all the features that you'd need, and even the features you never thought you'd need. A good all in one CRM, event and comms platform.

Contras:

Automated emails or notices being sent to our members without our control / ability to customise or prevent. Eg. When importing new members to company memberships. We need to be able to control this urgently.

Useful and efficient

Comentarios: Useful and efficient - Automation of manual invoicing and ease of tracking membership details i.e. contact details, start and end date as well as linking with events and check-in function

Puntos a favor:

Ease of use, helpful dashboards, information sharing platform, transparent and format is user friendly

Contras:

Invoicing - Membership start and end date can't be changed during editing stage Sometimes EventBank platform can be slow to load

Great Membership Solution and Super-Responsive Team

Puntos a favor:

The GlueUp team offers a customizable solution for our organization to help us manage our membership database. While this is our main use of the product, we also have access to Event Management and Email marketing features which help us further connect with our audience.

Contras:

There's a little bit of a learning curve on the back end if you haven't used CRMs before- but their team is eager and willing to help train you and get you on track.