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Sobre BookSteam

La planificación online para empresas ahora es muy fácil.

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Puntos a favor:

Easy to use, easy to explain to co workers as well as clients.

Contras:

I've had clients try to reply to the text to cancel, and that doesn't work. I cannot find a place to process customer receipt or printing a list of their past appointments.

Valoraciones de BookSteam

Evaluación media

Facilidad de uso
4.7
Atención al cliente
4.8
Funcionalidades
4.5
Relación calidad-precio
4.7

Probabilidad de recomendación

9.2/ 10

BookSteam tiene una valoración global de 4.7 estrellas sobre 5 según las 114 opiniones de usuarios de Capterra.

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Filtrar opiniones (114)

Anastasia
Anastasia
President en EE. UU.
Usuario de Linkedin verificado
, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

5.0 hace 7 años

Comentarios: Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Puntos a favor:

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Contras:

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Joanna
Sales en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Booksteam review

5.0 el año pasado

Puntos a favor:

Booksteam is an intuitive platform that allows our clients to easily book their eyelash appointments and pay online (including sending invoices). The customization options for services and staff scheduling make it easy to tailor the system to our specific needs. The customer support has been excellent, with prompt and helpful responses to any questions or issues that arise. Overall, we highly recommend Booksteam for any business in need of a reliable and user-friendly scheduling solution.

Contras:

They should have more help guides available in their support section.

Stacy
Owner / Yoga instructor en Hong Kong
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Customisations & Functionality

3.0 hace 6 años

Comentarios: Fairly a straightforward and easy online system for bookings but limited choices of customisations

Puntos a favor:

Easy and simple for users to select respective functions or to set up the back end maintenance

Contras:

Limited or almost zero of customisations e.g company logo or name cannot be shown from the invoice or customers’ booked classes cannot be linked or synced to their calendars

Monica
Employee en Canadá
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Pretty good booking app

4.0 hace 9 meses

Puntos a favor:

Oh, let me tell you about Booksteam - the superhero of scheduling apps! It swoops in out of nowhere, organizes your chaotic calendar, and saves the day with its booking powers. No more appointment mix-ups or double bookings, thanks to this lifesaver. Plus, the interface is so slick, it's like scheduling a spa day for your brain. Seriously, it's the scheduling sidekick you never knew you needed!

Contras:

I don't like that it's not making me coffee in the morning!

Jason
Teacher en Canadá
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Course registration app

5.0 hace 11 meses

Puntos a favor:

Setting up class and course schedules is super easy. Handling invoices and payments isnt a headache anymore.

Contras:

I know its not possible to have everything but I wish they made an api available for integration with other services.

Maria
Instructor en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Best app for yoga business

5.0 hace 7 meses

Puntos a favor:

I think it's the best app for the Yoga business

Contras:

It helps me manage my classes and courses at the same time

Roger
Doctor en Canadá
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

This booking app rocks!

5.0 hace 11 meses

Puntos a favor:

The fact that it's like having a super organized assistant that keeps our appointments in check for only $20!

Contras:

If you need online scheduling for your business, look no further! Easy to setup, ton of features, online payments and invoices and they don't charge an arm and a leg. After trying about five different software, booksteam was the best value for us.

Joyce
Instructor en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Review for Booksteam

4.0 hace 9 meses

Puntos a favor:

Pretty easy to use app to schedule classes for my Yoga business.

Contras:

Can't think of anything at the moment that I dislike.

Amanda
Staff en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

One of a kind booking

5.0 hace 8 meses

Puntos a favor:

I like the reosucres feature that we always use for our Spa. It was hard to find an app with this feature.

Contras:

Nothing really I dislike at the moment. Everything is working well.

Gina
Admin en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Perfect booking app for our spa

5.0 hace 9 meses

Puntos a favor:

We like Booksteam a lot, it is the perfect app to manage our bookings at our spa.

Contras:

It would be great if I could send sms messages to all of my clients at once.

Dwyane
IT en Canadá
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Cool booking app!

4.0 hace 11 meses

Puntos a favor:

Booksteam is like our virtual assistant for booking English lessons! We love how we can customize everything to match our vibe, and the reminders are a total lifesaver (goodbye, no-shows!). And when we've needed help, the Booksteam crew has been very helpful. Seriously, if you're running an English lessons biz and want to keep your calendar organized, Booksteam is the way to go!

Contras:

Really hard to say anything negative in this section.

Karen
Technician en Canadá
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Smooth scheduling

4.0 hace 11 meses

Puntos a favor:

BookSteam has made our operations smoother and more professional. Highly recommended for any lash business!

Contras:

I would really like if I could setup a second reminder but that's not a deal breaker.

Janice
Admin en Canadá
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Booksteam is great!

5.0 hace 12 meses

Comentarios: Overall, Booksteam has been a valuable tool for our business, making booking appointments seamless and hassle-free.

Puntos a favor:

As a massage therapy business, we have been using Booksteam for online appointment scheduling, and we highly recommend it. Booksteam is a user-friendly platform that has streamlined our booking process, making it convenient for both our clients and therapists. Customer support team has been responsive and helpful whenever we've had questions or needed assistance.

Contras:

Trial period to be longer than 14 days so we could test it out more.

Frank
Manager en Canadá
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Powerful app to manage classes

5.0 hace 12 meses

Comentarios: Overall, Booksteam has been a valuable addition to our dance business, helping us streamline our operations and improve customer satisfaction.

Puntos a favor:

As a dance studio, we have found Booksteam to be an excellent class scheduling software. It's user-friendly interface makes it easy for both our staff and clients to book and manage dance classes efficiently.

Contras:

Can't really say what we liked the least about this app at the moment.

Ellis
Sync Agent/Teacher en EE. UU.
Música, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Help with my email

5.0 hace 2 años

Puntos a favor:

I appreciate how patient booksteam’s customer service workers are. Very knowledgeable and helpful.

Contras:

I wish BookSteam had a mobile app. I’m always on the road and it would be helpful to check on my account with having to squint my eyes on the browser.

Debra
Owner en Canadá
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Solid scheduling software with easy to use features.

5.0 hace 3 años

Comentarios: This system allows us to display many services and locations. It was easy to use and a reasonable price compared to others.

Puntos a favor:

So easy to use. Takes time to set up but clear and easy. Allows data management, booking different providers and locations.

Contras:

Really didn't find any flaws in the system. We have used several others.

Zoe
Business Owner en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good product, excellent customer service/responsiveness

5.0 hace 6 años

Comentarios: Overall my experience has been excellent. Any software or billing issues have been addressed with fabulous service, attention to detail and efficiency. Many thanks for making this techno-moron very happy!

Puntos a favor:

Any time I have had an issue with the software, the response has been immediate and the communication has been stellar throughout the process of fixing, or adapting, the software for my use. I like the product and find it fairly easy to use.

Contras:

Some functions are not obvious or easy to find. I am a non-techy, so the 'treat me like I'm 4 years old' approach from any software works a treat for me!

April
Owner and Instructor en Australia
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

NET Review

4.0 hace 6 años

Comentarios: It solved the ability for students to book and pay on line to do our courses

Puntos a favor:

it incorporates well into my website and takes payments when a student enrols

Contras:

It doesn't link into our etrain, so I have to send another email to a student for them to enrol and complete the online learning. When I retrieve information (questions I ask when Book) I cant copy and past that information, and its so small I struggle to read it

Tanya
Research Assistant en Canadá
Investigación, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent Value

4.0 hace 6 años

Comentarios: I use the program daily and overall it’s worked very well without any problems.

Puntos a favor:

We were looking for a scheduling program for our research office, after doing a lot of convoluted research online (the different companies don’t make it easy) I happily came across Booksteam. It meets all our requirements at a great price.

Contras:

Unfortunately, you cannot reorder the staff in the calendar view, there are staff I like to keep within view at the top of the calendar but there is no option to be able to do this.

Rob
Manager en EE. UU.
Diseño gráfico, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Booksteam is awesome!!

5.0 hace 8 años

Comentarios: Their software is great! It's easy to use and has really helped us streamline our scheduling. And you cant beat their customer service. We accidentally erased one of our staff members and all her appointments. After sending a support request they got back to me almost immediately and were able to recover all the info we lost. Saved me a weeks worth of work tracking down all the appointments. I cant thank you guys enough!! Long live Booksteam!!!!

Puntos a favor:

Easy to use. Makes it very easy to keep track of all our employees and their appointments.

Aida
Product Manager en Filipinas
, 1,001-5,000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Can save your time

5.0 hace 6 años

Comentarios: Great software! Hope to continue to use this software, well done

Puntos a favor:

This software is the best for busy person, for their hectic schedule it can turn to save their time, this software is a online scheduling tool. Our clients can book online

Contras:

I cant say any problem with this software, the interface is really simple and nice. Amazing and helpful!

Don
Owner en EE. UU.
Empleo y contratación, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great Experience

5.0 hace 8 años

Comentarios: We have been using Booksteam for several months and so far it has worked really well for us. We are not their typical customer as we have a small Staffing Company and we use it to the candidates can schedule interviews themselves with the time slots we have available. It makes it really easy and convenient for us.

Puntos a favor:

Ease of use once you are working with it

Contras:

It can be a little confusing to set up. Some of the terms that were used when we set it up were not something we typically use.

Mackenzie
Business Owner en Canadá
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Amazing software

5.0 hace 5 años

Puntos a favor:

This software is affordable and very useful!

Contras:

It does not have an app yet :( when they develop an app for it, it will become the BEST!

iyalekhue
Student en Nigeria
Educación primaria/secundaria, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Fantastic experience

4.0 hace 7 años

Puntos a favor:

Apart from the fact that the software is easy to use, it also has a wonderful support feature that listens to feedback

Contras:

I must say, so far the software has helped my clients organize appointments, but there is definitely room for improvement.

Monica
Monica
Admin en EE. UU.
Ha utilizado el software durante: No especificado
Fuente de la reseña

easy to use booking software

4.0 hace 10 años

Comentarios: easy to use booking software which is loaded with a lot of features. booksteam has one of the best mobile interfaces which works well with my iphone 6 and my ipad. keep it up guys!