18 años ayudando a las empresas dominicanas
a elegir el mejor software
Sobre Act!
Act! incluye gestión dinámica de ventas y una potente automatización de marketing. Es el paquete definitivo de herramientas para pymes.
This definitely makes it easier for remote teams. Integrated email marketing helps drive necessary demand visibility.
Very difficult to integrate with email server. Complicated email attachment.
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ACT was the best back in the day
Act and old and reliable friend.
Comentarios: I have looked at other CRM packages and find they offer no great benefits.
Puntos a favor:
It is easy to understand and use. You can add fields on any screen and it's user friendly.
Contras:
Integration with exchange is unreliable. Support is spotty at best.
Respuesta de Act!
el año pasado
Thank you, Thomas - we value your feedback and enjoy hearing that you find Act! intuitive and easy to use! We're sorry to hear that you've had some inferior support experiences and hope you'll give our team another try. We want to help and continually strive to improve our support and training resources.
Alternativas consideradas:
Act! customer since 2006
Comentarios: I'm very satisfied with the system. It's so easy to add notes of each encounter with a client and/or vendor into the system.
Puntos a favor:
It's easy to set up and use. Support staff answer questions and show the user new things that varied from previous versions of the database.
Contras:
Making changes to personalize the contact screens were a tad bit tricky at first. However, once I completed that process, everything else was a breeze.
Respuesta de Act!
hace 7 meses
We're happy to hear that Act! is helping you manage your client and vendor information, Debbie, and that you're enjoying the value of our full-featured software. Thank you so much for taking the time to leave us this review!
ACT review
Puntos a favor:
comfortable to use. dependable and accurate
Contras:
unable to transfer history to another database
Respuesta de Act!
hace 6 meses
Patty – Very sorry to hear you’re having trouble with transferring history data. We want to help as best we can. Please visit https://www.act.com/resources/contact/ or give us a call at 866-873-2006 to see how we can provide some assistance. We look forward to speaking with you.
Would highly recommend
Comentarios: Brilliant - I would highly recommend ACT to anyone as a full on CRM system, there is definley more we could do with the system, but it is having the time to speak to [sensitive content hidden] who is fantastic.
Puntos a favor:
We can adapt the layout to our needs and the support from [sensitive content hidden] is absolutely fantastic, even if it is a small query. It works well with our records with dates etc and getting the reports we require is perfect
Contras:
There are no cons as we have adapted the system to suit our needs with the help of [sensitive content hidden]
Respuesta de Act!
hace 4 meses
Thank you, Karen, for taking the time to leave this review. We'd love to learn more about your business and highlight it on our Success Story webpage and social channels! If you'd like to share your Act! Success Story, it's easy - just paste this link into your browser to get started. We hope to hear from you! Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/
Act is Better than Other PIMs
Comentarios: With Act, I always believed I was a step ahead of my competition.
Puntos a favor:
I have been using ACT since 1995. It has been a central part of my business. Act allows one to keep the essential data on contacts and has easy many methods for looking up customers or information that might be elusive when one has several thousand contacts..
Contras:
Over the years updates were often sketchy. Today those issues have been solved.
Respuesta de Act!
hace 7 meses
Paul, we really appreciate you as a long-time customer and are excited to hear that Act! is still meeting your business's needs after 28 years! Thank you for letting us know.
Feels like home
Comentarios: Loving it so far - feels like coming home.
Puntos a favor:
I used ACT! for nearly 20 years in my previous role and when I went freelance I really missed it but thought it was not affordable. I am now so busy I really needed to get organised and I was pleasantly surprised at how affordable it actually is. It only really needs to save me one hour a month to give me more than return on investment - and it did that on day 1!
Contras:
I made a silly error uploading and couldn't figure out how to undo so I shall be calling on the onboarding team for help.
Respuesta de Act!
hace 11 meses
We are so happy to have you back, Claire, and thrilled to hear that Act! is already saving you time and helping you organize your business. We wish you the very best with your freelance business! How exciting!
Alternativas consideradas:
All in One CRM for Sales & Marketing Teams
Comentarios: Very good, ideal for storing contacts, opportunities and making use of grouping contacts for marketing emails - a nice function.
Puntos a favor:
Main features are easy to use such as adding companies and contacts. Lots of training videos available.
Contras:
Some features feel a bit clunky but this could be a system issue rather than the software itself.
Respuesta de Act!
el año pasado
Hi Matthew, It's great to hear that you're enjoying Act!'s combined CRM and marketing automation features and using it to manage your contacts and opportunities and easily segment them for email communications. We love hearing from our customers and greatly appreciate your feedback!
Alternativas consideradas:
Dependable and Easy
Comentarios: I have use ACT! since 2001. It has made a lot of improvements over the years. I would highly recommend the product! It does everything we need and more!
Puntos a favor:
I like the different sorting options. The mail merge is also a good tool for us.
Contras:
The synchronization feature does not work after 2:30 pm for us.
Respuesta de Act!
hace 7 meses
It's great to hear, Nita, that Act! is helping you grow and manage your construction business. We love our long-term customers and really value your feedback!
Using Act for a long, long time.
Comentarios: I've been using it since the 1980's... It was a DOS application! I've added thousands of contacts and used it for mail merge purposes.
Puntos a favor:
It has a lot of CRM features at a reasonable price.
Contras:
There's no integration between it, and Google Contacts, or the integration is not comprehensive...
Respuesta de Act!
hace 2 meses
Thanks for taking the time to leave this review, Frank. Please reach out to our Support team at [email protected] for assistance with the integration issues you mentioned. That said, we're happy to hear that Act! is helping you manage your large number of contacts and your communications to keep them engaged with your business
Great Product and Tech Support
Comentarios: ACT is an excellent product with great tech support
Puntos a favor:
ACT works well and the customer service is excellent. The tech support is great as well
Contras:
Hard to understand the tech support but he got my problem solved
Respuesta de Act!
hace 3 meses
We're happy to hear that our Support team was helpful to you, Steve. We are proud of our experts and strive to provide exemplary customer support to ensure our customers are successful.
good CRM for the money
Comentarios: using it since v2.0. using it since v2.0
Puntos a favor:
the basic CRM function, the basic CRM function
Contras:
priced a little high, some minor bugs still in the product, differences between Web and local PC app
Respuesta de Act!
hace 10 meses
Thanks for taking the time to share your review, Daniel. We really appreciate hearing from our long-term and loyal customers!
A reliable product
Comentarios: Great product that is reliable, affordability and great customer support
Puntos a favor:
the easy way to synchronize with outlook
Contras:
Not able to create links between contact
Respuesta de Act!
hace 5 meses
Hi Peter! It means a lot to us that you'd take the time to leave this review, letting us know you appreciate the value Act! brings to your real estate business! We put our customers first and invest in our team to ensure they receive the support they need to be successful.
ACT! in action
Comentarios: So far food customer service and technical support
Puntos a favor:
Contact management across numerous platforms.
Contras:
Mobile app needs work. Too cumbersome to enter contact data and tracking.
Respuesta de Act!
hace 8 meses
Thank you for letting us know, Jerry, that you're using Act! to manage your contacts across multiple platforms. We see you have experienced some issues with Companion, our older mobile app, and we hope you'll try Act! Premium Cloud Mobile, our new mobile app for all our Act! Premium Cloud users. Built to the latest accessibility and useability standards, Act! Premium Cloud Mobile provides seamless contact management, activity & calendar coordination, and sales pipeline management, from your preferred mobile device. Learn more at https://www.act.com/products/act-mobile-apps/
One Act user's experience.
Comentarios: It's been a learning experience. There have been several occasions that required technical support. Fortunately support has been good even though it requires awaiting an email response.
Puntos a favor:
Very powerful app with lots of flexibility to meet a variety of needs.
Contras:
I wish they would have created an email program to go with it.
Respuesta de Act!
hace 5 meses
Thank you, Gerry. It's great to hear that Act! is helping you manage your business in many ways. Regarding email, Act! is fully integrated with Outlook and GSuite and includes a full-featured email/marketing automation suite. We hope you'll give us a call at 866-873-2006 so we can get a few more details and provide some solutions to the email limitations you're experiencing.
Argus International
Comentarios: Many times very frustrating because some of the functions were not clearly understood.
Puntos a favor:
Easy access to several functions and reference information access.
Contras:
In the past it was poor support because of long delays in answering and sometimes not able to understand the support person.
Respuesta de Act!
hace 4 meses
We appreciate you providing this feedback, John. Thank you!
Great Companion for a Small Business Owner
Comentarios: I have used it for as long as I have been in business and it has allowed me to be very successful and reach my goals.
Puntos a favor:
To use as a true CRM to manage my relationship with my clients.
Contras:
Problems with the integration with Microsoft
Respuesta de Act!
hace 9 meses
Thank you for letting us know that Act! is helping you manage your client relationships, Richard. We hope that you'll reach out to our Support team if you have continued issues with your Microsoft integration. We're here to help and can be reached at https://www.act.com/resources/contact/ or give us a call at 866-873-2006.
Zero to Success in 1 year
Comentarios: Could not of managed 100 prospective clients at a time without keeping track of all conversations, emails and sms.
Puntos a favor:
keeps track of all communication, from emails to sms and phone calls
Contras:
nothing, everything performs as expected.
Respuesta de Act!
hace 10 meses
Thank you, Brian! We love hearing from our customers and enjoy learning how Act! is helping their businesses around the world. And, we'd love to learn more about your business if you'd like to share your Act! Success Story. It's easy - just paste this link into your browser to get started. Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/
ACT! CRM Review
Comentarios: I have been using ACT! for over a decade for various campaigns it has suited me every time which shows its versatility
Puntos a favor:
very easy to use the sales and support staff are great based locally
Contras:
no features in ACT! that are not liked all very well though out
Respuesta de Act!
el año pasado
Thank you for your review Ernest and for letting us know that you appreciate Act!'s ease of use and that our sales and support teams have been helpful to you! As a long-time customer, we'd love to learn more about how you're using Act!. If you're interested in being featured in an Act! Success Story, just follow this link or send me an email and we'll get the ball rolling. It only takes a few minutes of your time. https://www.act.com/success-stories/ Thank you again for your review!
Great system
Comentarios: Great customer service and very knowledgeable. Easy transition from localised platform to online.
Puntos a favor:
We have used the system for year and it is a fantastic way to manage our customer database. You can keep things very simple or you can integrate the system to run your complete business.
Contras:
The initial setup modifying the fields can be a little confusing at first but once you get into a rhythm it doesn't take too long.
Respuesta de Act!
hace 12 meses
Hi Ash, it's so good to hear that Act! is helping you manage your customers and that you are able to leverage its rich feature stack. We really appreciate your review!
ACT - Excellent Customer Support
Comentarios: always a great experience using ACT and always excellent support
Puntos a favor:
always outstanding customer support. ALWAYS
Contras:
nothing. Everything is awesome and nothing I like "least" about ACT
Respuesta de Act!
hace 4 meses
You made our day, Scott! Thanks for sharing your great experiences with Act!. We know we only succeed when our customers do so we work hard to provide top-notch support. :)
ACT Contact Management Software
Comentarios: Good overall, except for the times that it hangs when using it, and I have to close the application and start again.
Puntos a favor:
Easy to use for my purposes. I only use it to store contacts and create history files
Contras:
I have had many cases where the remote database would stop working with the cloud. Always fixed by ACT, but frustrating. Also, I repeatedly have situations where ACT hangs, and often I have to close it out and start again. This has probably happened over 50 times. When I call ACT for support, it gets resolved, but I never get a good answer why it is doing this.
Respuesta de Act!
hace 8 meses
We appreciate your review and feedback, Chris and while we are happy to hear that Act! is meeting your needs, we are forwarding your performance-related feedback to our product team.
Great Program to manage your time
Comentarios:
As stated above the ease of use and we were very familiar with the functionality
since we used an old version since 2006
Puntos a favor:
Ease of use and we have used it since 2006 when we had 38 employees
Contras:
getting use to the cloud version since we were on the 2013 on our server
Respuesta de Act!
hace 9 meses
We're thrilled that Act! is helping you manage your financial services business, Dennis. Thank you for taking the time to let us know!
Love ACT! +++
Comentarios: 15 years loyal customer and love the CRM
Puntos a favor:
Custom design and perfect for me. Love how easy it is to use.
Contras:
Nothing. Exceeds my needs and highly recommend it.
Respuesta de Act!
hace 6 meses
We love our long-time customers, Dave, and appreciate the opportunity to partner with you for over 15 years! Thank you for your review. You made our day!
UI Improvements
Comentarios: Great. I've been working with [sensitive content hidden] for the past few weeks and he's been extremely helpful. We are only a small organisation but he has taken care to guide me through the transition step by step. He couldn't have communicated
Puntos a favor:
Online features make it easy to access data.
Contras:
The UI could have some significant improvements. Immediate suggestions for the online version would be: - Include keyboard shortcuts - Ability to clear the search function with the click of a button - Improve layout editing more user friendly
Respuesta de Act!
hace 9 meses
We appreciate your review, Kaleb, and your letting us know your feature suggestions. This has been shared with our product team, and if there are additional features you’d like to see in Act!, we invite you to please submit a feature request by visiting this URL. Thank you again for your feedback. https://actlink.info/40XVmWQ
Class Act by BH
Comentarios:
I was introduced to Act by a manager who insisted I use this all the time and would check out my usage
It was really helpful and could not have done my job if I didn’t have the Act set up
Puntos a favor:
Ease of looking up customers by company name
Contras:
Had no issues with using the Act database so really nothing bad to say
Respuesta de Act!
el año pasado
Thank you for letting us know that Act! is easy to use and is helping you do your job, William. You made our day!
