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Opiniones de Acuity Scheduling

Sobre Acuity Scheduling

Automatiza las reservas, cancelaciones, recordatorios e incluso los pagos de tus clientes usando el software de gestión de horarios en línea más sencillo del mundo. Disfruta de una opción completa.

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Puntos a favor:

I love how accessible this product is and the support team are very helpful.

Contras:

The same applies to setting availability. It can be a bit confusing when blocking off times by day.

Valoraciones de Acuity Scheduling

Evaluación media

Facilidad de uso
4.6
Atención al cliente
4.7
Funcionalidades
4.7
Relación calidad-precio
4.7

Probabilidad de recomendación

9.1/ 10

Acuity Scheduling tiene una valoración global de 4.8 estrellas sobre 5 según las 5,703 opiniones de usuarios de Capterra.

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Filtrar opiniones (5,703)

Santiago
ingenieria sistemas en Colombia
Usuario de Linkedin verificado
Hardware informático, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Acuity Scheduling

5.0 el año pasado

Comentarios: Es muy bueno y es de gran ayuda para la gestión de la empresa. Lo recomiendo bastante.

Puntos a favor:

Es un software perfecto como lo diseñaron en cuanto a su uso, es extremadamente intuitivo y fácil de manejar lo que hace una opción ideal para la gestión de citas y horarios, la verdad si que lo recomiendo es muy bueno.

Contras:

A pesar de que es un excelente software creo que si se ajustara un poco mas el precio seria mejor y mas exequible para cualquier empresa.

Nacho
CEO en España
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

muy util para tener muchos calendarios

5.0 hace 2 años

Puntos a favor:

muy util para tener muchos calendarios, y eso nos permite reducir costos

Contras:

es poco intuitivo y eso hace que muchas citas se queden en el camino

Clarivel
medico en México
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una agenda que me hace la vida mas facil

5.0 hace 4 años

Comentarios: Me ha gustado bastante, pienso quedarme utilizandolo.

Puntos a favor:

Me encanto la opcion para agendar sesiones grupales. Me facilita el entregar la informacion a varias personas sin necesidad de estar haciendo yo el trabajo. Me ha ahorrado bastante tiempo y me ayuda a concretar citas sin siquiera yo hacer nada.

Contras:

El precio lo considero algo alto comparado con otros software pero igual siento que no es igual a otros softwares. Ofrece mas funcionalidades.

Natalia
Lia Coach en Chile
Formación profesional y coaching, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Facil de utilizar cuando ya te asimilas

4.0 hace 4 años

Comentarios: Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con todas las expectativas

Puntos a favor:

Es una propuesta excelente para coaching y servicios de asesoria ya sea medicos, psicologicos u otros, ya que da la posibilidad de ordenar y planificar muy bien.

Contras:

Falta vincular pagos con herramientas de pago en latinoamerca, como lo es transbank y mercadopago, además de presentar algun plan mas economico para partir y algo más intuitiva en su plataforma.

Rafael
Profesor en España
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Facilidad de uso y muchas opciones

5.0 hace 5 años

Comentarios: Muy buena, es muy fácil e intuitiva

Puntos a favor:

Lo fácil e intuitivo que es utilizarlo y la cantidad de opciones que te permite gestionar

Contras:

Que no haya una versión traducida al castellano

Elias
CEO en República Dominicana
Edición, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Mi app favorita

3.0 hace 5 años

Comentarios: Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el poco sistema de reservacion que tenia, ahora es mas facil para mi y mis clientes

Puntos a favor:

Lo que mas me gusta el la facilidad en que los usuarios puedes reservar las citas y el sistema de notificación de correos.

Contras:

el diseño para mi es un poco complicado tener la plataforma sin colores ni identificaciones en mi idioma que es el español

Karen
Microbiologa en Colombia
Bellas artes, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Excelente aplicación 👌🏻

5.0 hace 4 años

Comentarios: Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente

Puntos a favor:

Deja agendar, confirma la cita y se puede subir imágenes

Contras:

No, la aplicación es muy completa en lo que ofrece

Juanjo
COO en España
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Fácil de usar y de integrar

4.0 hace 4 años

Comentarios: muy buena

Puntos a favor:

En 5 minutos tienes en tu página web la integración hecha

Contras:

Algunas limitaciones en la versión gratuita, pero por lo general muy contento

Vanessa
fotografo en España
Entretenimiento, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Servicio muy funcional

5.0 hace 3 años

Puntos a favor:

Es un programa de fácil uso y entendimiento

Contras:

No he logrado integrarlo bien aún con otras de mis aplicaciones de uso diario

Melanie
Melanie
Astrologer en EE. UU.
Usuario de Linkedin verificado
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Standard of Excellence Within The Online Consulting World

5.0 el año pasado

Comentarios: If there is something I want to create within my services or ask during my client's scheduling process, I love that I can customize that within Acuity. The service truly offers everything you can think of to customize each step of the scheduling journey.

Puntos a favor:

It's an all-in-one platform to show your calendar, allow booking, and take payments. Acuity really shines in its paid plans because then you can easily integrate features. It streamlines the booking process and saves time on your end. The Free plan can be effective if you have some alternative options for taking payments outside of the Acuity platform.

Contras:

All of the integrations such as: sending reminder emails, accepting payment methods, syncing to your personal calendar, etc are all paid only features. The Free plan is okay to start but quite limited. The lowest-priced paid plan feels like too big of a step up for business owners who are setting up their business but not yet bringing in reliable income.

Kristy
Emotional Health Consultant en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great Interface to Sell Services

5.0 hace 4 meses

Comentarios: I think Acuity is great for giving me an interface to sell my services. It is a little advanced and requires some level of skill to customize it.

Puntos a favor:

This is a great place to set up different services or classes that I offer. It gives the client an option to pay and I can set up payment plans.

Contras:

It is kind of advanced. I wish I could choose from a menu of preselected services that might be offered in a coaching business or as an instructor. I felt like I had to build those things. I also wished it could send personalized emails once someone books a certain service.

Erica
CEO en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

A Must for Small Businesses

5.0 la semana pasada Nuevo

Comentarios: Overall I had a great experience with Acuity. It is user-friendly on both sides and I liked the free option had enough features to be beneficial to my business.

Puntos a favor:

I like that Acuity Scheduling is user-friendly on the back and front ends. It is easy to add to my email signature for access to potential clients and easy for me to log-on and see my calendar.

Contras:

I had some frustrations when I wanted to integrate it into my website. So the go around I found was to put it on my email. It did make it a little for difficult for those that did not contact me first to get on my calendar.

Dove
Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Not intuitive, Techy Interface, Support Not Great

2.0 hace 5 meses

Comentarios: I use it. It functions for what I need. I'm glad for some features. I have been using it for a very long time. But, I don't like the interface. There are issues I'd like to solve and ways to use it that are not easy and intuitive to figure out. Also there are ways to use it that I don't know how to find.

Puntos a favor:

Integrates with squarespace. I don't believe anything else does and I believe squarespace bought out acuity so there you go. I know a lot of huge businesses use acuity so I'm open to learning how to use it more effectively.

Contras:

Acuity does not make using it easy to learn, navigate or figure out. Their help features really stink. They have all this writing you can put into your availability type. I thought this was emailed to the client when they received their link. So I put all this time into writing up my parameters etc. and no one was following them. Finally I figured out that it is only shown when someone is scheduling and since I schedule in my coaching clients they never even see it! I didn't figure this out for 2 years! I still don't know how to put the writing in the correct place. I see it with other's using acuity. I also hate the interface. I love Calendy's interface. Clean, simple, intuitive. Acuities is very program or techy and not intuitive. Also, when you export your client into it does not keep all their appointment info which is what I needed and so I lost all that data and there is no way to export it. And, I didn't know I would be loosing it until it was already done.

Autumn
Owner en EE. UU.
Productos cosméticos, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great organization tool

5.0 hace 4 meses

Comentarios: I am satisfied overall because of the benefits it adds to my business

Puntos a favor:

Helps keep my schedule organized, clients can book their own appointments

Contras:

The cost is a little high compared to others

Vanessa
Esthetician is en EE. UU.
Productos cosméticos, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Amazing website for booking!!

5.0 hace 2 meses Nuevo

Comentarios: My overall experience is wonderful. I still use it up until this day!!

Puntos a favor:

The organization, this website allows me to schedule all my clients properly and efficiently!

Contras:

I don’t like how there is too many updates

Monique
Owner en EE. UU.
Fabricación de productos eléctricos/electrónicos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Scheduling master

5.0 hace 2 meses Nuevo

Comentarios: Great experience , the greatest for my clients they love it and my team would recommend to anyone who is an appointment setter !

Puntos a favor:

The automatic booking feature is the greatest I was just astonished at the easier payments process

Contras:

Nothing I loved everything about the service it was definitely A1

Ivy
Owner en EE. UU.
Servicios para el consumidor, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Helpful 3rd party scheduling

4.0 hace 4 semanas Nuevo

Puntos a favor:

I appreciate that i can block off multiple days to avoid over scheduling

Contras:

Some of the options for schedule seem to have multiple steps but this could be the 3rd party platform causing the issue.

Jessica
Marketing Manager en Canadá
Muebles, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy to use

5.0 hace 2 meses Nuevo

Comentarios: it was great. We only used it for a couple years as we integrated with another company.

Puntos a favor:

Easy to use, easy to input clients' schedules, and book meetings

Contras:

a copy and past option would be so easy with adding in the schedule

Joseph
Joseph
CEO - Owner en EE. UU.
Usuario de Linkedin verificado
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Seamless Fit for Squarespace Customers

5.0 la semana pasada Nuevo

Puntos a favor:

It was super easy to integrate with my existing squarespace website without using yet another account system.

Contras:

Similar to the Apple ecosystem, great if you're in it, not so much if you're on the outside looking in.

Zachery
Salon owner en EE. UU.
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Outdated product, nonexistent customer service

1.0 hace 12 meses

Comentarios: Horrible I’m done they’re outdated. They will not listen to customers. They will not make improvements to their system. They will not take suggestions for improvements. It’s very difficult to get a hold of customer service. It’s just a company that is just going to slowly go out of business.

Puntos a favor:

My favorite thing about Acuity is it allows you to be able to customize exactly when an appointment can be booked down to the 30 minutes

Contras:

Customer service is nonexistent they make it very difficult to reach them they give you generic responses back. It is a very basic system and they have no interest in improving it and what additions they have added onto it have been just wildly boring and non-useful improvements.

Christina
Area Director of Sales en EE. UU.
Hostelería, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acuity Scheduling help ace it in creating meeting schedules.

5.0 hace 2 meses

Comentarios: Acuity Scheduling has completely transformed meeting scheduling making it very easy, quick and less attention demanding. With the automations in Acuity Scheduling, i no longer have to create schedules manually as it does all the scheduling work for me. Acuity Scheduling has made it easy for me and my clients to organize meetings and schedule for the right time to meet.

Puntos a favor:

I have loved the simplicity of Acuity Scheduling and how easy it was to customize it to fit any kind of scheduling needs i have. Acuity Scheduling has very powerful security features that give me the guarantee of the safety of my personal data. It has an auto-scheduling function that help create meeting schedules automatically making it less time taking. Acuity Scheduling automated alerts and reminders assist me not to ever miss any meeting that have been scheduled.

Contras:

i have not had any difficulties using Acuity Scheduling and i have nothing bad to comment about it.

Joe
Associate Professor of Law en EE. UU.
Educación superior, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The only scheduling tool that really matters, Acuity Scheduling.

5.0 hace 5 meses

Comentarios: Acuity Scheduling makes scheduling such an simple process for me and has helped me get to schedule for lectures easily with my students. The experience has been so good and i have loved all things about it.

Puntos a favor:

Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually. I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting. Acuity Scheduling data safety tools has been impressive and keeps my personal information protected.

Contras:

I had an easy time learning Acuity Scheduling and has never faced a major issue to complain about.

Kristin
Psychologist en EE. UU.
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Helps reduce my scheduling workload

5.0 hace 10 meses

Puntos a favor:

I love that patients can schedule and manage their own appointments. It doesn't require an email exchange with me to do so which is nice. Another real game changer was the lack of administrative time spent on sending out reminders manually. I actually get to take the time I was spending on scheduling, rescheduling, and reminding and direct that energy to patient care.

Contras:

The only minor drawback is that some patients have reported difficulties figuring out how to cancel or see their appointments. These complaints are usually from less tech-savvy folks. I created a standard email for how to save appointments to their calendar and how to log into Acuity to see appointments if you didn't. It cuts down a lot on questions.

Sam
Office Administrator en EE. UU.
Servicios, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Makes Appointments Easy

4.0 hace 4 meses

Comentarios: Nothing but good things to say about Acuity Scheduling. Great app for planning, booking, updating, scheduling... You name it! I really like the integration with other services to promote your business though software like Instagram or Facebook and how easy it makes it for customers to work with us on them. Great success using this program!

Puntos a favor:

The communication is top tier. There is a significant decrease in scheduling conflicts. Time management is spectacular. There are real-time availability updates, which is nice. Booking appointments is made easy along with rescheduling or updating them.

Contras:

The pricing is a little off just because you have to pay more for what you need but then receive far too much more than needed. There is no middle ground. Also there are some scheduling limits. Other than that all can be overcome and/or worked through.

Ronald
Project Officer en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Fostered and Evolved Excellent Online Booking Itinerary

5.0 hace 8 meses

Puntos a favor:

Often notifications and reminders on upcoming appointments. Super-easy stylish GUI and UI dashboard visualization. Online billing and invoicing (payment processing). CC procession.

Contras:

Tis the right IT software fitting its functionality and performance.