--- description: ¿Qué piensan los usuarios de Sprout Social? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Sprout Social gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sprout Social - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para gestionar la reputación](/directory/30750/reputation-management/software) > [Sprout Social](/software/121447/sprout-social) # Sprout Social Canonical: https://www.capterra.do/software/121447/sprout-social Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.do/software/121447/sprout-social?page=2) > Sprout Social ofrece soluciones de participación en redes sociales, publicaciones, análisis, escucha e informes para agencias y marcas líderes. > > Veredicto: 606 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Sprout Social? Sprout ayuda a las agencias y empresas, tanto grandes como pequeñas, a extraer valor empresarial real de las redes sociales a través de herramientas efectivas de participación, publicación, escucha y análisis. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 606 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funcionalidades | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sprout Social - **Ubicación**: Chicago, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio de partida**: US$199.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés, italiano, portugués de Brasil - **Países disponibles**: Alemania, Australia, Austria, Brasil, Canadá, China, Dinamarca, Estados Unidos, Finlandia, Francia, India, Irlanda, Italia, Malta, Noruega, Nueva Zelanda, Portugal, Reino Unido, Suecia, Suiza ## Funcionalidades - @menciones - API - Alertas y notificaciones - Análisis de campañas - Análisis de la competencia - Análisis de sentimientos - Análisis de tendencias - Análisis visual - Búsqueda/filtro - Campañas multicanal - Creación de informes y estadísticas - Creación de informes/análisis - Diseño y maquetación - Filtrado por palabras clave - Gestión de calendarios - Gestión de campañas - Gestión de comentarios - Gestión de contenidos - Gestión de flujos de trabajo - Gestión de la comunicación - Gestión de la experiencia del cliente - Gestión de los comentarios negativos - Gestión de respuestas - Gestión de tareas - Gestión de varias cuentas - Herramientas de colaboración - Historial de cliente - Informes personalizables - Integración de redes sociales - Multi-Channel Attribution - Métricas de rendimiento - Panel de actividades - Panel de comunicaciones - Participación del cliente - Programación de publicaciones - Programación de publicaciones - Publicaciones automatizadas - Real-Time Analytics - Recopilación de datos multicanal - Segmentación de clientes - Segmentación por público - Seguimiento de campañas - Seguimiento de conversión - Seguimiento de la participación - Seguimiento de palabras claves - Supervisión - Supervisión de competidores - Supervisión de redes sociales - Third-Party Integrations - Visualización de datos … y 1 características más ## Integraciones (en total: 31) - Adobe Experience Manager - Bynder - Canva - Dropbox Business - Feedly - Glassdoor - Google Analytics 360 - Google Drive - Google My Business Review Manager - HubSpot CRM - Instagram - LinkedIn for Business - Meta for Business - Microsoft Teams - Opal … y 16 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas para gestionar la reputación](https://www.capterra.do/directory/30750/reputation-management/software) ## Categorías relacionadas - [Herramientas para gestionar la reputación](https://www.capterra.do/directory/30750/reputation-management/software) - [Herramientas de marketing en redes sociales](https://www.capterra.do/directory/30781/social-media-marketing/software) - [Herramientas para gestionar redes sociales](https://www.capterra.do/directory/30939/social-media-management/software) - [Herramientas de monitorización de redes sociales](https://www.capterra.do/directory/31028/social-media-monitoring/software) - [Herramientas de análisis de datos de marketing](https://www.capterra.do/directory/31018/marketing-analytics/software) ## Alternativas 1. [Instagram](https://www.capterra.do/software/210721/instagram) — 4.7/5 (5144 reviews) 2. [Meta for Business](https://www.capterra.do/software/213257/facebook) — 4.4/5 (2372 reviews) 3. [Zoho Social](https://www.capterra.do/software/159351/zoho-social) — 4.7/5 (3388 reviews) 4. [Hootsuite](https://www.capterra.do/software/121701/hootsuite) — 4.4/5 (3795 reviews) 5. [HubSpot Marketing Hub](https://www.capterra.do/software/171840/hubspot-marketing) — 4.5/5 (6220 reviews) ## Opiniones ### "Sprout Will Superpower Your Social" — 5.0/5 > **Zach** | *22 de febrero de 2026* | Administración educativa | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Our organization operates nearly a dozen main social handles and multiple sub-brands, Sprout Social has made it incredibly easy to manage all of our social handles across several platforms. The reporting tools are top tier and it is incredibly simple to generate visually appealing reports, especially for paid campaigns. Having switched over from another provider the learning curve was quite simple as the user interface is intuitive. It won't take long to master Sprout Social. > > **Puntos en contra**: The only caveat with Sprout and other providers is that it can get quite expensive if you require several user licenses and have a large number of social handles. The features are worth the money, but it is important to consider how many user licenses you will need to adequately support your organization. > > Overall using Sprout has been a huge boost to our social strategy, both paid and organic. Being able to operate all of our social channels in one platform helps save time and allows for better collaboration across the social team. I would highly recommend using Sprout Social if you're looking for a new social media management tool. ----- ### "We love it\! Great product\!" — 5.0/5 > **Jeff** | *16 de septiembre de 2025* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: They make it easy to see our entire inbox and messages we have. We're also able to respond directly to messages and comments from Sprout Social. IT's easy to use and set up, as well as schedule posts in advance for easy publishing. We feel confident in it's security and have never had an issue or bug that has needed to be worked out. The vaue we're getting is great and they're willing to customize your plan based on what you need. > > **Puntos en contra**: There are a lot of features to learn and sometimes it can feel a bit overwhelming to try and use all of them. It's a very robust product. > > It's been very positive and I think we'll be with Sprout Social for a while provided the value continues and the features improve over time as the industry adapts. ----- ### "Outdated - doing less, charging more, terrible contracts" — 1.0/5 > **Karen** | *13 de enero de 2025* | Entretenimiento | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: They are relatively easy to use with some handy in built reports > > **Puntos en contra**: Cut back support staff - got rid of our account manager and AU support teams, without telling us Auto renew annual contracts and despite us trying to contact our rep to review our needs and being ghosted, they refused to revisit this They are no longer leaders in the space, look at the newer options - they offer better features and value for dollars > > Outdated provider with cut back support staff but charging more for less. They are no longer leaders in the space, look at the newer options - they offer better features and value for dollars. Sprout got rid of our account manager and AU support teams, without telling us - we've been ghosted since before our contract was due to auto renew. So any questions around whether our plan was still the right level, if we needed the extras we were upsold, went unanswered. Despite breaching contract and taking away the local rep (which was the selling point) - they're refusing to terminate the contract until rollover time again. So obtuse, despite years of taking our money, so now lawyers are getting called in. ----- ### "A simple solution to replace a social media manager" — 4.0/5 > **Chris** | *26 de marzo de 2026* | Edición | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The drop and drag editor makes scheduling content across multiple social media platforms simple and easy. The analytics are top notch. > > **Puntos en contra**: It is an expensive version of a simple software. Even though it's cheaper than hiring a PA or VA to do the same work, it is still more expensive than competitors. > > I tried a bunch of social content schedulers to find what would work best for my business. Sprout Social was simple and easy, and worked great. If you are replacing a real person, want good analytics to check performance, so you can do more fo that, then this might be a good option for you. ----- ### "Recommended for social media management" — 5.0/5 > **Mariana** | *11 de abril de 2025* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: User-friendly interface with all the latest updates and a preview grid for Instagram. The reports are really complete and you can even have a competitors' report. > > **Puntos en contra**: A little expensive. Custom reports will be deprecated. Social Listening seems very basic, and not as advanced as other tools. > > Great experience and great customer service\! ----- Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.do/software/121447/sprout-social?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/121447/sprout-social) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados