--- description: ¿Qué piensan los usuarios de Successware? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Successware gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Successware - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [Successware](/software/118860/successware21) # Successware Canonical: https://www.capterra.do/software/118860/successware21 Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/118860/successware21?page=2) > Software del sector de servicios para la gestión de despacho de empleados, información de clientes, gestión de acuerdos, facturación, ventas, etc. > > Veredicto: 77 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Successware? SuccessWare21 se enfoca en empresas en los negocios residenciales de climatización, plomería y electricidad, con desde 5 hasta más de 100 técnicos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 77 Opiniones | | Facilidad de uso | 3.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funcionalidades | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Successware - **Ubicación**: Clarence, EE. UU. - **Constitución**: 1995 ## Contexto comercial - **Precio de partida**: US$190.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Aplicación móvil - Base de datos de clientes - Base de datos de contactos - CRM - Captura de fotos - Cobro de pagos en el terreno - Enrutamiento - Facturación - Firma electrónica - GPS - Gestión de clientes - Gestión de contratos o licencias - Gestión de control de horas - Gestión de expediciones - Gestión de facturas - Gestión de inventarios - Gestión de pedidos de trabajo - Gestión de trabajos - Gestión de técnicos - Historial de servicios - Pagos electrónicos - Presupuestos y estimaciones - Procesamiento de pagos - Programación - Programación de trabajos - Programación del mantenimiento - Real-Time Updates - Seguimiento de equipos - Seguimiento de tiempo en línea - Seguimiento del tiempo ## Integraciones (en total: 4) - CompanyCam - Dropbox Business - Podium - QuickBooks Payroll ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software de gestión de los Servicios de Campo](https://www.capterra.do/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software de gestión de los Servicios de Campo](https://www.capterra.do/directory/10009/field-service-management/software) - [Software de asignación de personal](https://www.capterra.do/directory/30059/service-dispatch/software) - [Software de climatización](https://www.capterra.do/directory/30107/hvac/software) - [Software para compañías de fontanería](https://www.capterra.do/directory/30673/plumbing/software) - [Programas para electricistas](https://www.capterra.do/directory/31006/electrical-contractor/software) ## Alternativas 1. [Jobber](https://www.capterra.do/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [Synchroteam](https://www.capterra.do/software/129634/synchroteam) — 4.4/5 (95 reviews) 3. [FieldPulse](https://www.capterra.do/software/153475/fieldpulse) — 4.6/5 (411 reviews) 4. [mHelpDesk](https://www.capterra.do/software/77264/mhelpdesk) — 4.3/5 (823 reviews) 5. [Kickserv](https://www.capterra.do/software/122541/kickserv) — 4.4/5 (387 reviews) ## Opiniones ### "Essential Product" — 5.0/5 > **Kim** | *23 de junio de 2022* | Servicios | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: As of writing this review, they are implementing and migrating users to the Successware 2.0. It will be even more user friendly than previously. It will allow our technicians to present more to the customer and make more notes for the back office staff in a more timely and easier manner. > > **Puntos en contra**: I would like to be able to merger our Excel version of our price book directly into Successware. I am not sure if that would be possible. > > We have thousands of customers, there was a time were we had to keep paper records of every job. Now, the technicians have all the customers information at their fingertips, out in the field, right there on the job. ----- ### "Try it you will love it\!" — 5.0/5 > **Judi** | *14 de agosto de 2019* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Almost intuitive software. Adore spell check\! After 16 years using the historical data is amazing. Can find answers before clients even know how to ask. Have work history for years of reference. Can roll all the location history over to new owners of properties. Easy to edit and make changes. > > **Puntos en contra**: I have to manually move jobs on the dispatch board job by job...I'd like to be able to highlight and move jobs not done for the day to next day so I don't lose them 'in the past' and wonder did we get that job done. Technicians have difficulty understanding the difference between a job number and a call number...but that's an education issue. > > Prior to Successware21 we were hybrid QuickBooks and paper. Very small company struggling to get it together. Successware21 made it possible to achieve the business success we risen to...could never have done it. CPA complains occasionally but he understands my joy is with the front end of the system....would never ever go back or to another software program. Aint broke not changing. ----- ### "Poor Review" — 3.0/5 > **Mark** | *21 de agosto de 2019* | Servicios para el consumidor | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Full service software that had accounting function integrated > > **Puntos en contra**: obsolete, the software is dated. Virtually impossible to find a unicorn that already knows how to use the software, and cost a lot to constantly train. The mistakes made from lack of training are costly, and there is virtually no real training available worth a dang. The training portion is a scam, better to pay and force someone to read the dang manual. > > I would not recommend this company for any plumbing or AC company to use. Only forced to by the scam of the franchise partnerships it made because it gave franchise visibility into the franchisee. compared to modern software with vision and progression, the software is not worth the money. ----- ### "SuccessWare Fan" — 5.0/5 > **Devry** | *22 de agosto de 2019* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I really enjoy the enormity of the software program and that is all inclusive to every aspect of our industry. > > **Puntos en contra**: I don't think there is anything that I personally don't like about SuccessWare. What I think some companies find is that due to the enormity of the program and the way that everything flows together if they don't stick with it or are not confident in their training it can be very easy to become frustrated. So the very thing that I love most about the program is also what I feel people find the most difficult. I guess if I could come up with something I wish had a tiny bit more flexibility it would be the Agreements. I do wish they were a bit more editable after they were activated. One other thought and it is not a con, but the way we can access location documents would be kind of cool if they implemented that same thing with the payables and we were able to connect and view payable invoices too. > > SuccessWare allows us to run all aspects of our business in one central location. It is the centralized mother ship of our company. It is so convenient to have everything in one place. ----- ### "SW Feedback" — 5.0/5 > **Debbie** | *14 de agosto de 2019* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the accounting , call taking and ispatch features. > > **Puntos en contra**: Running Reports to retrieve information. It may be a matter of training and taking the time to learn. I have attended the training class in Phoenix, but have not been able to implement other than a few items since I have returned. > > I implemented SW at my last place of employment and set up financials at my current position. I feel SW is very user friendly and is very helpful for inside staff and the field staff as well. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.do/software/118860/successware21?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/118860/successware21) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados