--- description: ¿Qué piensan los usuarios de ServiceM8? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ServiceM8 gracias a Capterra República Dominicana. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceM8 - Opiniones, precios y características - Capterra República Dominicana 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [ServiceM8](/software/110711/servicem8) # ServiceM8 Canonical: https://www.capterra.do/software/110711/servicem8 Página: 1 de 14\ Siguiente: [Página siguiente](https://www.capterra.do/software/110711/servicem8?page=2) > La aplicación para pequeñas empresas. La solución permite programar trabajos, crear presupuestos y facturas, completar formularios de OH\&S (seguridad y salud laboral), incluso aceptar pagos con tarjeta de crédito. > > Veredicto: 311 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ServiceM8? ServiceM8 está destinado a los sectores de electricidad, fontanería, paisajismo, TI, limpieza, climatización, control de plagas, herrería, bienes inmuebles, seguridad, energía solar, servicios de propiedades y reparación de dispositivos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 311 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ServiceM8 - **Constitución**: 2010 ## Contexto comercial - **Precio de partida**: AUD 0.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Irlanda, Nueva Zelanda, Reino Unido ## Funcionalidades - Alertas y notificaciones - Aplicación móvil - Base de datos de contactos - CRM - Citas recurrentes - Contabilidad - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Enrutamiento - Estimaciones - Facturación - Firma electrónica - GPS - Generación de propuestas - Gestión de activos fijos - Gestión de calendarios - Gestión de clientes - Gestión de expediciones - Gestión de facturas - Gestión de flujos de trabajo - Gestión de inspecciones - Gestión de la disponibilidad - Gestión de pedidos de trabajo - Gestión de proyectos - Gestión de reservas - Gestión de tareas - Gestión de trabajos - Gestión de técnicos - Historial de cliente - Historial de servicios - Importación y exportación de datos - Mantenimiento preventivo - Pagos electrónicos - Para comerciales o contratistas de la industria eléctrica - Presupuestos automatizados - Presupuestos y estimaciones - Programación - Programación a tiempo real - Programación del mantenimiento - Real-Time Updates - Registro de auditoría - Reserva en línea - Seguimiento de equipos - Seguimiento de tiempo en línea - Seguimiento de trabajos - Seguimiento del tiempo - Seguimiento horas/gastos - Sincronización de calendario - Third-Party Integrations … y 14 características más ## Integraciones (en total: 10) - Deputy - Google Calendar - MYOB Business - Mailchimp - Microsoft 365 - QuickBooks Online - Stripe - Workato - Xero - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de los Servicios de Campo](https://www.capterra.do/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software de gestión de los Servicios de Campo](https://www.capterra.do/directory/10009/field-service-management/software) - [Software de climatización](https://www.capterra.do/directory/30107/hvac/software) - [Software para control de plagas](https://www.capterra.do/directory/30592/pest-control/software) - [Software para compañías de fontanería](https://www.capterra.do/directory/30673/plumbing/software) - [Programas para electricistas](https://www.capterra.do/directory/31006/electrical-contractor/software) ## Alternativas 1. [Jobber](https://www.capterra.do/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.capterra.do/software/153475/fieldpulse) — 4.6/5 (411 reviews) 3. [Connecteam](https://www.capterra.do/software/153140/connecteam) — 4.6/5 (5059 reviews) 4. [ServiceTitan](https://www.capterra.do/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [Service Fusion](https://www.capterra.do/software/135788/service-fusion) — 4.3/5 (290 reviews) ## Opiniones ### "I love this product. I am a daily user and use it for all of my online invoicing for my business." — 5.0/5 > **Timothy** | *12 de diciembre de 2017* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: My favorite feature is the way you can send via email, a past due notice for your invoices and how easy it is to customize all email templates. Customize your quotes, estimates, invoices, past due invoices, and schedule the past due invoice notice date > > **Puntos en contra**: Only that you can only schedule one follow-up past due invoice. I would like to send past due notices every 15, 30, 45 days and send demand for payment emails at 60 and 90 days and then a notice for collections notice at 112 days stating past due account goes into collection at 120 days - Then it is out of our hands - > > A real time-saver and great for monitoring all invoice statuses - ----- ### "Needs Improvement" — 4.0/5 > **Guida** | *31 de enero de 2024* | Servicios para instalaciones | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: It is easy to use, affordable and customisation of quotes, invoice templates. Has some great features like client reminder emails/sms Mobile app is great for field techs Integration with Xero > > **Puntos en contra**: Support is via chat only and they often don't know why errors/issues occur Illogical features such as when you reply to a client enquiry in the inbox, all email replies will go to the inbox enquiry regardless of whether you have converted the job. This means manually copying and pasting all correspondence into the job which is a huge time waster Reoccuring jobs are based on 24 hours not work hours of 8 or whatever your work hours are set to so when booking a job over several consecqutive days its appears in the calendar incorrectly which confuses not only the clients but also field techs. Needs to be changed to work hours for our specific business Tutorials are often not updated to the curren version of SM8 so can be confusing Some functions perform illogically A lack of desire to implement improvements that would benefit many trade business' > > Whilst its been good for the most part it can be very frustrating when illogical things happen and they just throw their hands up and say or well that's just how it works. ----- ### "large Fees." — 1.0/5 > **Simon** | *31 de julio de 2025* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Easy to use. Value for money monthly fees with the option to scale when required. There app is easy to use. > > **Puntos en contra**: Large payment fees taken from service-M8 and their partner Stripe. They do not care about small businesses. > > Service M8 were not helpful when requesting a refund on a large fee. I have requested a refund multiple times and rejected. ----- ### "Very pleased that we chose ServiceM8 as my work management system." — 4.0/5 > **Marcus** | *7 de febrero de 2024* | Servicios para instalaciones | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It's a completely joined up system and it has streamlined our back office operation. Customers love the notifications when an engineer is enroute. > > **Puntos en contra**: We haven't encountered major stumbling blocks with ServiceM8. The only criticisms are that it is not as intuitive as I would have imagined and integration with Google Calendar could be better (an issue with Google Calendar apparently). > > It has been a fairly steep learning curve to get going with ServiceM8 but overall, the experience has been pretty easy. You do have to mould some of your traditional working practices to fit the system, but I'm quite opening to finding newer and more efficient ways of working. There is lots of guidance available and the support team have been great. We've also hade to change from Adroid to iPhone at the same time, as ServiceM8 is only available on iPhone. ServiceM8 have helped with the cost of the change. Without doubt we have selected the most appropriate system. It has transformed the way we work. The efficiency the system has provided has probably halved our admin time. ----- ### "Pay for volume and not number of users" — 5.0/5 > **timothy** | *17 de julio de 2022* | Servicios individuales y familiares | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Our business is strictly a service that we provide with a couple variations. Starting out as a small business meant I could not afford starting to pay for user licenses I could not afford. This other mob I was deal with, my first month with a discount was suppose to be $6. I then got a bill for $21 for just one day of testing. Bugger that. It was not worth the time a day to argue. > > **Puntos en contra**: The outside sales support can be pricey. If you know exactly what you want, you can keep the implementations costs down. Especially with training. you need to practice as much as possible during your trial period. > > The online chat tool with support is great. Nothing ever gets lost in the translation. Support is 7 x 24 around the planet. ----- Página: 1 de 14\ Siguiente: [Página siguiente](https://www.capterra.do/software/110711/servicem8?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.do/software/110711/servicem8) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados