---
description: ¿Qué piensan los usuarios de Zenzap? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Zenzap gracias a Capterra República Dominicana.
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title: Zenzap - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para trabajar en equipo](/directory/31033/team-communication/software) > [Zenzap](/software/1064060/zenzap)

# Zenzap

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> Zenzap es una plataforma de mensajería instantánea que permite a los equipos crear comunicación y colaboración.
> 
> Veredicto: 41 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 41 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funcionalidades | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Loop Connect

## Contexto comercial

- **Precio de partida**: US$0.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funcionalidades

- @menciones
- Acceso móvil
- Alertas y notificaciones
- Archivos de audio y vídeo bidireccionales
- Búsqueda/filtro
- Chat de vídeo
- Chat en vivo
- Chat y mensajería
- Comentarios/notas
- Comunicación multicanal
- Controles o permisos de acceso
- Discussions/Forums
- Enrutamiento de llamadas
- Feed de actividad y noticias
- Gestión de calendarios
- Gestión de contenidos
- Gestión de documentos
- Gestión de la comunicación
- Gestión de notas
- Gestión de reuniones
- Gestión de tareas
- Gestión del conocimiento
- Herramientas de colaboración
- Llamadas de audio
- Mensajería SMS
- Seguimiento del avance
- Software de asistencia remota
- Uso compartido de archivos
- Videoconferencia

## Integraciones (en total: 9)

- 7shifts
- Asana
- Google Meet
- Google Workspace
- Notion
- Shopify
- Toast Payroll & Team Management
- Zapier
- monday.com

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia 24/7
- Chat

## Categoría

- [Herramientas para trabajar en equipo](https://www.capterra.do/directory/31033/team-communication/software)

## Categorías relacionadas

- [Herramientas para trabajar en equipo](https://www.capterra.do/directory/31033/team-communication/software)
- [Soluciones para comunicaciones unificadas](https://www.capterra.do/directory/31035/unified-communications/software)
- [Herramientas de colaboración](https://www.capterra.do/directory/15/collaboration/software)
- [Software de productividad](https://www.capterra.do/directory/30968/productivity/software)
- [Software de espacio de trabajo digital](https://www.capterra.do/directory/31536/digital-workplace/software)

## Alternativas

1. [Microsoft Teams](https://www.capterra.do/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
2. [Slack](https://www.capterra.do/software/135003/slack) — 4.7/5 (24046 reviews)
3. [WhatsApp](https://www.capterra.do/software/180345/whatsapp) — 4.7/5 (16296 reviews)
4. [Connecteam](https://www.capterra.do/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [Telegram](https://www.capterra.do/software/180347/telegram) — 4.7/5 (6406 reviews)

## Opiniones

### "Zenzap - a new way to look at chats\!" — 5.0/5

> **Ericson** | *9 de abril de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The ability to organize chats per subject is a refreshing look to manage all the conversations.
> 
> **Puntos en contra**: The task management may take you away from continuing to use any existing task management tool you already are using.
> 
> Zenzap is a great tool for communication.  The pricing is reasonable and great customer support.

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### "Great tool for team communication and daily operations." — 5.0/5

> **Max** | *6 de diciembre de 2025* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Zenzap is very easy to use and makes daily communication faster. The system keeps all messages organized, which really improves team communication. It also helps with team collaboration because everyone can see updates in real time. For theprice, it offers good value, especially with how much time it saves.
> 
> **Puntos en contra**: alerts.Notifications sometimes come in late, which can slow down communication. I also think email management tools could be improved with more customization  options. Adding more flexibility to templates and automated replies would make it even better.
> 
> Overall zenzap has made communication and teamwork easier at work. It keeps conversations organized, helps the team stay aligned, and reducesconfusion. While there's room to improve notifications and customization, the platform provides strong value for money and is simple to learn. My experience has been positive and it has fefinitely helped our workflow.

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### "Care Assistant" — 5.0/5

> **Carl** | *17 de diciembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: I liked that Zenzap offered a clean, modern feel overall and helped streamline tasks in one place, making it easier to stay organized and focused once I got used to the workflow.
> 
> **Puntos en contra**: Some features felt unintuitive at first, and the interface was a bit cluttered, which made simple tasks take more clicks than expected, while occasional lag and limited documentation added to the learning curve and reduced overall efficiency.
> 
> Overall, my experience with Zenzap was positive, as it helped centralize tasks and improve organization, though there was a learning curve due to some unintuitive features and occasional performance issues that slightly impacted efficiency.

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### "Love it\! Easy to use" — 5.0/5

> **Michelle** | *8 de diciembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: so easy to use. Love I can reach out to my other team members so quickly and easily. I work alone so having the ability to connect with whoever I need to is awesome
> 
> **Puntos en contra**: how to take pics is confusing. Still do not know how to post a pic on the app but I will continue to try and learn
> 
> love it. Can connect with my team from anywhere. I work by myself so having the ability to connect with my team helps so much

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### "Works as Designed, but needs a good start up." — 4.0/5

> **Jamie** | *4 de diciembre de 2025* | Hardware informático | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I enjoyed the over all simplicity to how the app operates. just being handed the app and learning it was fast and easy.
> 
> **Puntos en contra**: I dont think this is at fault of the app. but how the user operated it. but the overwhelming amount of notifications, group chats (that we had a lot of) was a bit overbearing at times.
> 
> Overall, with all the apps that work the same, this one definitely stands out as being more user and business friendly.

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## Enlaces

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