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Sobre ShareFile

Una solución segura de almacenamiento y uso compartido de archivos desarrollada para empresas. Con seguridad de vanguardia y compatible con el cumplimiento de las normas.

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Puntos a favor:

If we don't have time and we want to share files, Citrix Sharefiles provides the option to generate a link with all files we have included.

Contras:

The only problem is who so ever uploads the documents that person can't access those file in future and you can't track what you have already shared and what is pending.

Valoraciones de ShareFile

Evaluación media

Facilidad de uso
4.4
Atención al cliente
4.1
Funcionalidades
4.3
Relación calidad-precio
4.1

Probabilidad de recomendación

8.2/ 10

ShareFile tiene una valoración global de 4.5 estrellas sobre 5 según las 409 opiniones de usuarios de Capterra.

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Filtrar opiniones (409)

Chantal
secretaria en República Dominicana
Educación primaria/secundaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Share File

5.0 el año pasado

Comentarios: Es muy util para las pequeñas y grandes empresas y sobre todo es una software seguro muy facil de usar.

Puntos a favor:

Es una aplicacion super genial para compartir documentos hacer firmas electronica, copias de seguridad de tus archivos, herramientas con muchas facilidad de uso y mas.

Contras:

creo que no tiene desventajas es muy completa.

Zuhairah
Zuhairah
Marketing Communications Specialist en Malasia
Usuario de Linkedin verificado
Internet, 5,001-10,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Storage hosting is easy with ShareFile

5.0 hace 4 años

Puntos a favor:

Sharefile is a cloud-hosted file server at its most basic level that replaces the need to host one within a workplace or business. It also allows you to offer download links to consumers to upload or download specific files, provided you have the proper rights. Because it is hosted offshore, it has the advantage of not requiring the office to operate servers or an Infrastructure rack.

Contras:

You won't be able to view your file structure if your external internet connection goes down. If you're a remote worker trying to connect to a server hosted by your company, this can happen. Another problem might be a lack of bandwidth while uploading/downloading to Sharefile. It was also quite sluggish and complicated when we initially started using it, requiring multiple periods longer to transfer or explore than a self-hosted server. We also have at least 1-2 service interruptions every month, during which users are unable to conduct their job for a while.

Erinn
Client Service Specialist II en EE. UU.
Contabilidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Sharefile is the perfect way to upload and download documents securely

5.0 hace 6 meses

Comentarios: Sharefile is a great tool to utilize to share important documents with clients and they can download them securely.

Puntos a favor:

What I like most about sharefile is that it can be an outlook plugin and you can attach things securely through emails and also that you can share access with your coworker.

Contras:

Sometimes it could be slow but no real issues.

James
Owner en EE. UU.
Contabilidad, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Offshore Customer Service for US Customers is HORRIBLE

1.0 el año pasado

Comentarios: It was not a good expensive. It was expensive, customer service was horrible, and I was never able to get any information on adding eSignature functionality to my account.

Puntos a favor:

ShareFile was somewhat easy for my clients to understand and use, so there wasn't much of a learning curve.

Contras:

Customer service is nonexistent, for all intents and purposes. You're directed to their Help & Support website, which does not usually have the information useful to resolve issues that I ran into, so the next option is a Chat functionality. The Chat is operated by representatives outside of the USA, and replies are canned responses. I just wasted more than 40 minutes cancelling the service, for the second time. I canceled it the first time in June, and was assigned a case number, and sent a confirmation. But then today, my credit card was billed for another annual subscription fee, so I had to follow up, and it has been an excruciatingly painful experience. Also, there is no e-signature functionality built in to ShareFile, so it's useless for tax compliance document management. There is apparently an add-in for RightSignature, but I could never get any information, and only heard through other accountant groups that it is very expensive. ShareFile is expensive enough on its own, so it wasn't worth it to continue, since there are accounant specific applications out there that do a much better job.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

ShareFile Gives my Clients Piece of Mind!

5.0 el año pasado

Comentarios: Overall our experience was very positive. Sharefile helped us achieve our goals of having a safe and secure way of sharing documents.

Puntos a favor:

While working as an Account Executive, I was handling very confidential documents, including sensitive client information and contracts. Sharefile gave my clients the piece of mind knowing that anything we shared was secure and safe at all times. We loved how the platform was compatible with both Dropbox and Google platforms. We also enjoyed no longer having to rely on PDF document sharing, and found that this centralized method was easy and efficient for both us and our clients. We also found the ability to use 3 options to share files was awesome: including uploading from our computer, from our Sharefile account, or by dragging them.

Contras:

Only downside of the platform was it was getting more expensive when you wanted more usability.

Usuario verificado
Usuario de Linkedin verificado
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Might be more security than you need but that's probably better than less

5.0 el año pasado

Puntos a favor:

I learned about sharefile when my company was consulting for a nonprofit that needed to have a security to protect client information. The ED also made us use sharefile for every file we shared even if it was just information about a staff birthday party. I realize now it was because sharefile is not cheap, he was really trying to get his money's worth. So if you need top level security, this is probably your go-to.

Contras:

Really, just price. Other options aren't as expensive. Depends on what you need most.

Usuario verificado
Usuario de Linkedin verificado
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

iSSUE WITH BILLING - NOT ABLE TO CONTACT ANYONE AT SHAREFILE

3.0 el año pasado

Comentarios: USING THE SITE HAS BEEN GOOD - DEALING WITH ISSUES AND FINDING SOMEONE TO TALK TO - IMPOSSIBLE AND FRUSTRATING

Puntos a favor:

DOCUMENT MANAGEMENT AND EASE OF SHARING DOCUMENTS

Contras:

CANNOT SPEAK TO ANYONE THERE - CHAT IS WORTHLESS WHEN HAVING BILLING ISSUES - WAS FORCED TO PROVIDE CREDIT CARD AFTER PAYING BY CHECK FOR OVER 10 YEARS - WAS CHARGED WITHOUT AN INVOICE - MONTHLY FEE IS $88 - THEY CHARGED $181.00 - NO INVOICE PROVIDED

Martin
Principal en EE. UU.
Contabilidad, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Poor customer service

2.0 hace 11 meses

Puntos a favor:

Reasonable performance with Outlook. Avoid using with Gmail. I had to contact the tech support team multiple times to fix the Gmail plugin. It is not reliable.

Contras:

The billing team is terrible. I requested a 3 license package, but they charged me for 5 licenses. I contacted them 5 times and the issue is still not resolved. I ended up having to dispute this with my credit card company. I feel like Sharefile does not care about it's customers. All the representatives say is that they cannot help me.

Steve
Lead Software Engineer en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The convenience of cloud storage with ShareFile is unmatched

5.0 hace 2 años

Comentarios: ShareFile has proven to be very efficient, has a one-of-a-kind cloud-based management system, and falls into the category of a deep and excellent collaboration service. Both our document management efficiency and performance have increased through centralizing and organizing data, improving collaboration, prioritizing security, and providing mobility in the workplace. Some divisions benefit greatly from it, as it fosters the productive intersection of files. It has proven to be an excellent tool for storing and exchanging documents on a regular basis, so I strongly advise its use. Too much, in fact; I think companies that rely heavily on files would greatly benefit from implementing ShareFile.

Puntos a favor:

Thanks to ShareFile, I can keep a lot of information spread across reliable documents and maintain a bird's-eye view of very comprehensive document management initiatives. Its compatibility with iOS and Android has made it possible for us to view and share files from any mobile device at any time. Because of how well its servers work, it is continually updated.

Contras:

Sometimes there are issues with the software while it is running, and other times there is no clear pattern of fluidity established beforehand.

Anthony
CFO en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A fine product!

5.0 hace 5 meses

Comentarios: very good, easy to learn and well priced

Puntos a favor:

safe secure and easy to sue, very good product

Contras:

not much - it can be slightly difficult to add people form other organizations

Eddie
Senior Project Manager en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Useful and Reliable file sharing tool

4.0 hace 5 meses

Comentarios: A very good tool for file sharing that is used in the AEC industry.

Puntos a favor:

Ease of use and ability to drag and drop files effectively.

Contras:

Not as advanced as other file sharing tools like Dropbox.

Usuario verificado
Usuario de Linkedin verificado
Biotecnología, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Review for ShareFile

5.0 hace 2 años

Comentarios: good choice for businesses that need a secure and reliable file sharing platform

Puntos a favor:

cloud-based file sharing and collaboration platform that helps businesses securely share files with internal and external users. It offers a wide range of features, including:- Secure file sharing- Audit trails

Contras:

ShareFile does not have as many features as some other file sharing platforms, such as Box and Dropbox.

Alexis
Administrative Assistant en EE. UU.
Contabilidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I have liked using Sharefile!

5.0 hace 2 años

Puntos a favor:

I like that it provides a secure way for clients to send us documents, as well for us to send clients documents. It has been easy to navigate on both ends. I have also used it when email attachments have been too large to attach to the email itself, it will work through Sharefile. It is nice to go back and look at all of the documents you have sent and received in one place.

Contras:

I have not run into many issues personally. I have had a handful of clients here and there that have trouble accessing it or using it correctly. Not sure the cause of that issue- whether it is user error, security blockers on a work computer, the program itself, etc.?

Shyma
English teacher en Egipto
Administración educativa, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

It's really amazing, very useful and easy to use

5.0 el año pasado

Puntos a favor:

File transferring is alway very fast and it's really very easy to use.

Contras:

Till now I don't any problem with share file.

Antonio
Antonio
Engineering Manager en EE. UU.
Usuario de Linkedin verificado
Automoción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excellent platform to store and share documents securely.

5.0 hace 2 años

Comentarios: Sharefile understands the issue of sharing records, putting away archives (carefully) and being able to share reports with others safely. I can transfer reports and clients can get to anytime they require, it is exceptionally productive for sending and getting gigantic records securely and rapidly. Centrally oversee this benefit with the capacity to get to administrations from different gadgets and stages. This benefit has facilitated the issue of sharing data safely with accomplices and specialists.

Puntos a favor:

Sharefile has numerous instruments that make the computer program simple to utilize, apps to utilize on desktop or versatile, join records safely or over certain measure limits, integrative with other program like RightSignature. The item is accessible with the choice of cloud-based and on-premises, it is very simple to introduce and arrange, permits sending or asking huge records with others. It has software/plugin for Viewpoint, portable gadgets, etc. You'll be able too adjust substance, the record exchange is very quick, it permits you to customize the appearance of the app to a few degree.

Contras:

The computer program has a few disadvantages, authorization settings for organizers are not simple to oversee for all clients who have admin rights, notice settings for transfers can be effortlessly misplaced and capturing/resetting them awkward, and self-service charging was a bit of a challenge (was on auto pay, when changing memberships that got changed and couldn't be reached by back at Citrix after clearing out messages). Tall accessibility setup for Citrix ShareFile may be a issue, at slightest we managed with it. I wish there was a more loose alternative to customize the appearance of the item interface from the point of view of the conclusion client.

Travis
Attorney en EE. UU.
Práctica de la abogacía, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Simple and Safe Way to share large documents

5.0 el año pasado

Puntos a favor:

Has eased the burden of producing large documents in discovery and saves, time, paper and money.

Contras:

Not all colleagues can use it due to different firewalls.

emily
business owner en EE. UU.
Bienes de consumo, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Perfect For Sharing Files

4.0 el año pasado

Comentarios: I like ShareFile and it’s pretty easy to use. It’s fast and reliable as well.

Puntos a favor:

I liked how easy it was it send a file over and be able to save it.

Contras:

I didnt like how long it took me how to figure out how to save the file at first.

Usuario verificado
Usuario de Linkedin verificado
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

My Share file review

5.0 hace 2 años

Comentarios: great option for businesses that are looking for a secure and reliable file sharing and collaboration platform.

Puntos a favor:

1. ShareFile supports a wide range of file types, including documents, images, videos, and presentations.2. Easy to use, even for beginners.

Contras:

1. Customer support can be slow to respond.2. The free plan of ShareFile has a file size limit of 5 GB.

Emily
Marketing Manger en EE. UU.
Servicios, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good for the company but not my department

3.0 hace 2 años

Puntos a favor:

We use Sharefile to share large files in the company. It is easy to use the shared assets folder.

Contras:

I would like to use it to manage images but the load time is so long that I try to avoid Sharefile for this purpose.

Charlotte
Business Manager en EE. UU.
Contabilidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

We've left ShareFile behind

4.0 hace 2 años

Comentarios: I think ShareFile is fine. It's not great and it's so much more expensive than better options out there!

Puntos a favor:

It was recommended highly as the industry standard and it does seem secure.

Contras:

The expense and the fact that we constantly had trouble finding our files. I guess that ultimately that's on us, but our new software is so much more user friendly. Our staff and our clients LOVE that we are no longer with ShareFile.

Ravinder
Ravinder
Consultant en India
Usuario de Linkedin verificado
Servicios jurídicos, 501-1,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ShareFile - Easy to use file sharing and secure data storage app

4.0 hace 5 años

Comentarios: We used Sharefile to share large files (typically in Gigabytes) with our clients and internally. Earlier, we used emails and FTP for the same which is kind of very tedious task, but with Sharefile sharing large files have become an easy task and saves a lot of time.

Puntos a favor:

ShareFile is one of the best platforms to share large files with your clients, vendors and even internally within your company. It allows you to organize files in different folders. To share a file, users have to upload the files into the right folder and then the user has options to give access to the files wither via a web-link or you can share an entire folder with a group of people. Files uploaded on the Sharefile account can be accessed seamlessly from any endpoint including a mobile app, desktop or web-browser. In terms of security, Sharefile is equipped with two-factor authentication and single sign-on feature. Other important features include integration with third-party software such as office 365, Microsoft outlook and Gmail via plugins which allows real-time co-editing and co-authoring of a document.

Contras:

Sharefile subscriptions come with very different pricing options with varied features. So, if you go with a basic plan you would only get basic features like storage and sharing. Other plans are a little bit costly and include features like Office 365 co-editing, Gmail and Outlook plugins, encryptions, and electronic signatures. The set of features in the Sharefile mobile app is limited and allows only basic functions. Integration with third-party software such as embedded video player, Image viewer can be improved.

Falisha
Falisha
Software Engineer en Malasia
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

ShareFile review

5.0 hace 3 años

Puntos a favor:

The program has a variety of advantages, such as securely exchanging data between parties and providing a shared drive for different users to exchange paperwork for business services. As a user, it's simple to use and create rights and access controls. Notifications and alerts help consumers stay on top of new information by letting them know when it's accessible.

Contras:

Compared to other similar services, this software forces users to save updated versions of files every time they make changes. Several users editing on the same file simultaneously might be annoying if no one's effort overrides the others when saving the file. Also, Citrix doesn't disclose the volume (MB) of any files, but the web browser version provides, but it's less friendly than traversing the shared folder hierarchies with the Citrix addon.

Matt "Griff"
Matt "Griff"
Sales Representative at Geist, a division of Vertiv en EE. UU.
Usuario de Linkedin verificado
Fabricación de productos eléctricos/electrónicos, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Webhosted Data Storage

4.0 hace 6 años

Comentarios: Departments did not want to have files hosted locally due to potential server outages as we did not have a great server setup. This was achieved, but with internet outages it makes it difficult to access those files.

Puntos a favor:

Sharefile at it's most basic a cloud hosted file server instead of hosting one within an office or company. It does allow also the ability to send download links, given the right permissions, for customers to upload or download specific files. Being hosted offsite, it definitely gives an upside for not having to maintain servers or an IT rack within the office.

Contras:

If your outside internet connection goes down, then you have no access to your file structure. This happens to if you are a remote person trying to access an office hosted server. The other issue can be bandwidth for uploading/downloading to Sharefile. When we first started using it, it was also very slow and cumbersome, taking several times longer to upload or navigate than a locally hosted server. We also experience at least 1-2 internet downtime events a month, so people cannot access their work for certain periods of time.

Shahirah
Shahirah
Personal Banker en Malasia
Usuario de Linkedin verificado
Servicios financieros, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best for cloud file sharing

4.0 hace 3 años

Comentarios: Overall, ShareFile is very fine software and has help our organization to centralize our data at one place and not depending on the local storage device as we used before.

Puntos a favor:

ShareFile gives an easy option for files transferring which user only need to upload the files, and then the public link of the file will automatically generated for us and ready to be distributed to the relevant parties. The recipient of the files is not compulsory to register account with the website to start download the file.

Contras:

The software is quite slow to show all the files that i have on the cloud storage. It keep loading and takes some time to completely populate all of the files that i own. Sometimes, it just keep loading and i need to refresh the application to fix it.

Nur Hana
Nur Hana
Administrative Assistant en Malasia
Usuario de Linkedin verificado
Entretenimiento, 1,001-5,000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Sharing file with ShareFile

4.0 hace 4 años

Puntos a favor:

ShareFile goes extra length in protecting and securing files that i sent and shares using this software. The encryption that they add to each files that are sent out giving peace of mind for anyone that using their service, because we know, it will be safe and secure.

Contras:

ShareFile is a one purposes software, which is transferring a files but it comes with a extra step to start it working and unnecessary process that it think it can be simplified. Using the basic file transferring tools is free, but to upgrade it to premium account is too expensive.