---
description: ¿Qué piensan los usuarios de GoContact? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GoContact gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GoContact - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/30084/telephony/software) > [GoContact](/software/201861/contact-center-platform) > [Alternativas a GoContact](https://www.capterra.do/alternatives/201861/contact-center-platform)

# Alternativas a GoContact

Canonical: https://www.capterra.do/alternatives/201861/contact-center-platform

> Explorar las mejores alternativas a GoContact. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Agiliza y simplifica tus comunicaciones comerciales en la nube con la plataforma Genesys PureCloud.
   - [Ver perfil](https://www.capterra.do/software/21409/genesys-cloud)
   - [Comparar con GoContact](https://www.capterra.do/compare/21409/201861/genesys-cloud/vs/contact-center-platform)
2. **Dialpad** — 4.2/5 (562 reviews) — Dialpad Sell es un marcador de ventas efectivo que acelera el tiempo de lanzamiento y hace que los representantes de ventas sean más productivos gracias a su tecnología de inteligencia de voz.
   - [Ver perfil](https://www.capterra.do/software/190976/dialpad-sell)
   - [Comparar con GoContact](https://www.capterra.do/compare/190976/201861/dialpad-sell/vs/contact-center-platform)
3. **RingCX** — 4.2/5 (253 reviews) — RingCentral Contact Centre ofrece capacidades omnicanal que permiten a los clientes decidir cómo quieren interactuar contigo.
   - [Ver perfil](https://www.capterra.do/software/154951/ringcentral-contact-center)
   - [Comparar con GoContact](https://www.capterra.do/compare/154951/201861/ringcentral-contact-center/vs/contact-center-platform)
4. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.do/software/132405/five9)
   - [Comparar con GoContact](https://www.capterra.do/compare/132405/201861/five9/vs/contact-center-platform)
5. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.do/software/134775/incontact-call-center-software)
   - [Comparar con GoContact](https://www.capterra.do/compare/134775/201861/incontact-call-center-software/vs/contact-center-platform)
6. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk es una solución telefónica intuitiva basada en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
   - [Ver perfil](https://www.capterra.do/software/132852/talkdesk)
   - [Comparar con GoContact](https://www.capterra.do/compare/132852/201861/talkdesk/vs/contact-center-platform)
7. **Call Center Studio** — 4.5/5 (47 reviews) — Un CCaaS (centro de contacto como servicio, por sus siglas en inglés) de pago por uso basado en web que ofrece todo lo que necesitas para ofrecer una experiencia de 360 grados a tus clientes.
   - [Ver perfil](https://www.capterra.do/software/176017/alotech)
   - [Comparar con GoContact](https://www.capterra.do/compare/176017/201861/alotech/vs/contact-center-platform)
8. **inconnect** — 3.9/5 (19 reviews) — Desde hace 20 años ayudamos a las empresas a gestionar la relación con sus clientes por cualquier canal, transformando cada interacción en una oportunidad de negocio.
   - [Ver perfil](https://www.capterra.do/software/164772/omnichannel)
   - [Comparar con GoContact](https://www.capterra.do/compare/164772/201861/omnichannel/vs/contact-center-platform)
9. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.do/software/164283/zendesk)
   - [Comparar con GoContact](https://www.capterra.do/compare/164283/201861/zendesk/vs/contact-center-platform)
10. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es uno de los principales sistemas empresariales gratuitos de telefonía en la nube, CRM y telemarketing. Se usa en 15 millones de empresas en todo el mundo.
    - [Ver perfil](https://www.capterra.do/software/113540/bitrix24)
    - [Comparar con GoContact](https://www.capterra.do/compare/113540/201861/bitrix24/vs/contact-center-platform)
11. **ZIWO** — 4.7/5 (108 reviews) — Software de centro de contacto en la nube implementado al instante. Basado en API completo. Complementos de CRM. Conecta agentes reales o virtuales.
    - [Ver perfil](https://www.capterra.do/software/171265/ziwo)
    - [Comparar con GoContact](https://www.capterra.do/compare/171265/201861/ziwo/vs/contact-center-platform)
12. **8x8 Contact Center** — 4.3/5 (47 reviews) — Virtual Call Center es un centro de contacto enriquecido y basado en la nube que ofrece una interacción con los clientes flexible, asequible y eficiente.
    - [Ver perfil](https://www.capterra.do/software/161523/contactnow)
    - [Comparar con GoContact](https://www.capterra.do/compare/161523/201861/contactnow/vs/contact-center-platform)
13. **Ytel** — 3.9/5 (26 reviews) — Soluciones de centro de contacto en la nube con API. Ideal para campañas multicanal de gran escala y atención al cliente.
    - [Ver perfil](https://www.capterra.do/software/123451/x5-cloud-contact-center)
    - [Comparar con GoContact](https://www.capterra.do/compare/123451/201861/x5-cloud-contact-center/vs/contact-center-platform)
14. **Sharpen** — 4.4/5 (48 reviews) — Sharpen es un centro de contacto para agentes que ayuda a priorizar agentes y mejorar estratégicamente las experiencias de los clientes.
    - [Ver perfil](https://www.capterra.do/software/145658/sharpen)
    - [Comparar con GoContact](https://www.capterra.do/compare/145658/201861/sharpen/vs/contact-center-platform)
15. **DialedIn CCaaS** — 4.8/5 (315 reviews) — Software para centro de atención telefónica con todas las funciones, flexible y alojado (llamadas entradas y salientes) muy fácil de implementar, gestionar y utilizar en el día a día.
    - [Ver perfil](https://www.capterra.do/software/29589/callcenternow)
    - [Comparar con GoContact](https://www.capterra.do/compare/29589/201861/callcenternow/vs/contact-center-platform)

## Categorías relacionadas

- [Soluciones de telefonía](https://www.capterra.do/directory/30084/telephony/software)
- [Programas para grabar llamadas](https://www.capterra.do/directory/30533/call-recording/software)
- [Software para gestión de personal del centro de atención telefónica](https://www.capterra.do/directory/32607/call-center-workforce-management/software)
- [Software para llamadas automáticas](https://www.capterra.do/directory/30999/auto-dialer/software)
- [Software de contact center](https://www.capterra.do/directory/32035/contact-center/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/201861/contact-center-platform)
- [Ver el perfil del producto](https://www.capterra.do/software/201861/contact-center-platform)

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