---
description: ¿Qué piensan los usuarios de ProProfs Help Desk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ProProfs Help Desk gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Help Desk - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [Alternativas a ProProfs Help Desk](https://www.capterra.do/alternatives/200141/proprofs-help-desk)

# Alternativas a ProProfs Help Desk

Canonical: https://www.capterra.do/alternatives/200141/proprofs-help-desk

> Explorar las mejores alternativas a ProProfs Help Desk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.do/software/124981/freshdesk)
   - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.do/software/102188/liveagent)
   - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/102188/200141/liveagent/vs/proprofs-help-desk)
3. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.do/software/138769/jira-service-management)
   - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
4. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Conserva la organización de tu equipo, crea soluciones proactivas para los clientes y ten conocimiento del nivel de satisfacción de los clientes con HubSpot Service Hub.
   - [Ver perfil](https://www.capterra.do/software/182476/hubspot-service-hub)
   - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/182476/200141/hubspot-service-hub/vs/proprofs-help-desk)
5. **BOSSDesk** — 4.7/5 (145 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
   - [Ver perfil](https://www.capterra.do/software/144825/boss-solutions)
   - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/144825/200141/boss-solutions/vs/proprofs-help-desk)
6. **TeamSupport** — 4.5/5 (850 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
   - [Ver perfil](https://www.capterra.do/software/87908/teamsupport)
   - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/87908/200141/teamsupport/vs/proprofs-help-desk)
7. **EcholoN** — 4.7/5 (35 reviews) — EcholoN, un conjunto de software de gestión de servicios, representa una solución integral para servicio, asistencia y atención al cliente.
   - [Ver perfil](https://www.capterra.do/software/189744/echolon)
   - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/189744/200141/echolon/vs/proprofs-help-desk)
8. **ServiceTonic** — 4.6/5 (8 reviews) — Software de help desk y gestión de servicios. potente, flexible y fácil de usar. Para ITSM, Customer Service y cualquier otro servicio (ESM). Altamente configurable sin programar.
   - [Ver perfil](https://www.capterra.do/software/112516/servicetonic)
   - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/112516/200141/servicetonic/vs/proprofs-help-desk)
9. **Capacity** — 4.5/5 (14 reviews) — Capacity es una plataforma de automatización de asistencia segura y con IA nativa que ayuda a las empresas y equipos a ahorrar tiempo y trabajar de manera más inteligente.
   - [Ver perfil](https://www.capterra.do/software/192480/capacity)
   - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/192480/200141/capacity/vs/proprofs-help-desk)
10. **Cayzu** — 5.0/5 (30 reviews) — Cayzu es la solución n.º 1 para CENTROS DE ASISTENCIA INTERNOS CON 10-50 AGENTES que proporcionan asistencia de primera clase al precio más bajo.
    - [Ver perfil](https://www.capterra.do/software/134057/cayzu)
    - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/134057/200141/cayzu/vs/proprofs-help-desk)
11. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
    - [Ver perfil](https://www.capterra.do/software/164283/zendesk)
    - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/164283/200141/zendesk/vs/proprofs-help-desk)
12. **Bitrix24** — 4.2/5 (1005 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
    - [Ver perfil](https://www.capterra.do/software/113540/bitrix24)
    - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/113540/200141/bitrix24/vs/proprofs-help-desk)
13. **Zoho Desk** — 4.5/5 (2216 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
    - [Ver perfil](https://www.capterra.do/software/169505/zoho-desk)
    - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/169505/200141/zoho-desk/vs/proprofs-help-desk)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
    - [Ver perfil](https://www.capterra.do/software/16499/issuetrak)
    - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/16499/200141/issuetrak/vs/proprofs-help-desk)
15. **TOPdesk** — 4.4/5 (111 reviews) — Software de gestión de servicios con panel de KPI y alineado con ITIL que ayuda a supervisar la carga de trabajo de cada empleado y asignar tareas de manera eficiente.
    - [Ver perfil](https://www.capterra.do/software/127562/topdesk)
    - [Comparar con ProProfs Help Desk](https://www.capterra.do/compare/127562/200141/topdesk/vs/proprofs-help-desk)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.do/directory/30008/help-desk/software)
- [Software de servicio al cliente](https://www.capterra.do/directory/22/customer-service/software)
- [Software de ITSM](https://www.capterra.do/directory/30676/itsm/software)
- [Software de service desk](https://www.capterra.do/directory/31027/service-desk/software)
- [Herramientas de seguimiento de problemas](https://www.capterra.do/directory/30675/issue-tracking/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/200141/proprofs-help-desk)
- [Ver el perfil del producto](https://www.capterra.do/software/200141/proprofs-help-desk)

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