---
description: ¿Qué piensan los usuarios de ProProfs Knowledge Base? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ProProfs Knowledge Base gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Knowledge Base - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [ProProfs Knowledge Base](/software/200137/proprofs-knowledge-base) > [Alternativas a ProProfs Knowledge Base](https://www.capterra.do/alternatives/200137/proprofs-knowledge-base)

# Alternativas a ProProfs Knowledge Base

Canonical: https://www.capterra.do/alternatives/200137/proprofs-knowledge-base

> Explorar las mejores alternativas a ProProfs Knowledge Base. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Document360** — 4.7/5 (290 reviews) — Base de conocimiento impulsada por IA para clientes y equipos. Crea, comparte y gestiona documentación de productos, guías de usuario, SOP (procedimientos operativos estándar, por sus siglas en inglés), wikis y más.
   - [Ver perfil](https://www.capterra.do/software/177031/document360)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/177031/200137/document360/vs/proprofs-knowledge-base)
2. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
   - [Ver perfil](https://www.capterra.do/software/130406/agi-self-service)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/130406/200137/agi-self-service/vs/proprofs-knowledge-base)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.do/software/102188/liveagent)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/102188/200137/liveagent/vs/proprofs-knowledge-base)
4. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.do/software/113540/bitrix24)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/113540/200137/bitrix24/vs/proprofs-knowledge-base)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.do/software/164283/zendesk)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/164283/200137/zendesk/vs/proprofs-knowledge-base)
6. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
   - [Ver perfil](https://www.capterra.do/software/136189/salesforce)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/136189/200137/salesforce/vs/proprofs-knowledge-base)
7. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
   - [Ver perfil](https://www.capterra.do/software/87908/teamsupport)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/87908/200137/teamsupport/vs/proprofs-knowledge-base)
8. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.do/software/62194/livechat)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/62194/200137/livechat/vs/proprofs-knowledge-base)
9. **Universal Knowledge** — 4.6/5 (13 reviews) — Software de gestión del conocimiento flexible, configurable y listo para usar para el intercambio interno de conocimientos entre empleados o la asistencia al cliente.
   - [Ver perfil](https://www.capterra.do/software/39188/kps-knowledge-management-software)
   - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/39188/200137/kps-knowledge-management-software/vs/proprofs-knowledge-base)
10. **Groove** — 4.5/5 (87 reviews) — Ayuda a los equipos a proporcionar asistencia personal a escala.
    - [Ver perfil](https://www.capterra.do/software/143005/groove)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/143005/200137/groove/vs/proprofs-knowledge-base)
11. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
    - [Ver perfil](https://www.capterra.do/software/124981/freshdesk)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/124981/200137/freshdesk/vs/proprofs-knowledge-base)
12. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
    - [Ver perfil](https://www.capterra.do/software/132997/freshservice)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/132997/200137/freshservice/vs/proprofs-knowledge-base)
13. **Confluence** — 4.5/5 (3663 reviews) — Confluence es un espacio de trabajo con tecnología de IA donde el conocimiento impulsa el impacto y ayuda a cada equipo a enfrentar los desafíos más difíciles.
    - [Ver perfil](https://www.capterra.do/software/136446/confluence)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/136446/200137/confluence/vs/proprofs-knowledge-base)
14. **Deskpro** — 4.6/5 (38 reviews) — Una plataforma moderna de help desk para todo tipo de organizaciones. Versión alojada en la nube o instalación local para alojamiento propio.
    - [Ver perfil](https://www.capterra.do/software/127288/deskpro)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/127288/200137/deskpro/vs/proprofs-knowledge-base)
15. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
    - [Ver perfil](https://www.capterra.do/software/169505/zoho-desk)
    - [Comparar con ProProfs Knowledge Base](https://www.capterra.do/compare/169505/200137/zoho-desk/vs/proprofs-knowledge-base)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.capterra.do/directory/30094/knowledge-management/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.do/directory/30671/customer-experience/software)
- [Software de base de conocimientos](https://www.capterra.do/directory/32454/knowledge-base/software)
- [Software de documentación de TI](https://www.capterra.do/directory/33755/it-documentation/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/200137/proprofs-knowledge-base)
- [Ver el perfil del producto](https://www.capterra.do/software/200137/proprofs-knowledge-base)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/alternatives/200137/proprofs-knowledge-base> |
| de-AT | <https://www.capterra.at/alternatives/200137/proprofs-knowledge-base> |
| de-CH | <https://www.capterra.ch/alternatives/200137/proprofs-knowledge-base> |
| en | <https://www.capterra.com/p/138631/ProProfs-Knowledge-Base/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200137/proprofs-knowledge-base> |
| en-AU | <https://www.capterra.com.au/alternatives/200137/proprofs-knowledge-base> |
| en-CA | <https://www.capterra.ca/alternatives/200137/proprofs-knowledge-base> |
| en-GB | <https://www.capterra.co.uk/alternatives/200137/proprofs-knowledge-base> |
| en-IE | <https://www.capterra.ie/alternatives/200137/proprofs-knowledge-base> |
| en-IL | <https://www.capterra.co.il/alternatives/200137/proprofs-knowledge-base> |
| en-IN | <https://www.capterra.in/alternatives/200137/proprofs-knowledge-base> |
| en-NZ | <https://www.capterra.co.nz/alternatives/200137/proprofs-knowledge-base> |
| en-SG | <https://www.capterra.com.sg/alternatives/200137/proprofs-knowledge-base> |
| en-ZA | <https://www.capterra.co.za/alternatives/200137/proprofs-knowledge-base> |
| es | <https://www.capterra.es/alternatives/200137/proprofs-knowledge-base> |
| es-AR | <https://www.capterra.com.ar/alternatives/200137/proprofs-knowledge-base> |
| es-CL | <https://www.capterra.cl/alternatives/200137/proprofs-knowledge-base> |
| es-CO | <https://www.capterra.co/alternatives/200137/proprofs-knowledge-base> |
| es-CR | <https://www.capterra.co.cr/alternatives/200137/proprofs-knowledge-base> |
| es-DO | <https://www.capterra.do/alternatives/200137/proprofs-knowledge-base> |
| es-EC | <https://www.capterra.ec/alternatives/200137/proprofs-knowledge-base> |
| es-MX | <https://www.capterra.mx/alternatives/200137/proprofs-knowledge-base> |
| es-PA | <https://www.capterra.com.pa/alternatives/200137/proprofs-knowledge-base> |
| es-PE | <https://www.capterra.pe/alternatives/200137/proprofs-knowledge-base> |
| fr | <https://www.capterra.fr/alternatives/200137/proprofs-knowledge-base> |
| fr-BE | <https://fr.capterra.be/alternatives/200137/proprofs-knowledge-base> |
| fr-CA | <https://fr.capterra.ca/alternatives/200137/proprofs-knowledge-base> |
| fr-LU | <https://www.capterra.lu/alternatives/200137/proprofs-knowledge-base> |
| it | <https://www.capterra.it/alternatives/200137/proprofs-knowledge-base> |
| ja | <https://www.capterra.jp/alternatives/200137/proprofs-knowledge-base> |
| nl | <https://www.capterra.nl/alternatives/200137/proprofs-knowledge-base> |
| nl-BE | <https://www.capterra.be/alternatives/200137/proprofs-knowledge-base> |
| pt | <https://www.capterra.com.br/alternatives/200137/proprofs-knowledge-base> |
| pt-PT | <https://www.capterra.pt/alternatives/200137/proprofs-knowledge-base> |
| sv | <https://www.capterra.se/alternatives/200137/proprofs-knowledge-base> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ProProfs Knowledge Base","description":"Encuentra competidores y alternativas a ProProfs Knowledge Base en Capterra República Dominicana. Te ayudamos a perfilar tus opciones y a buscar competidores y alternativas. Contacta con varios proveedores y encuentra la solución que estás buscando.","url":"https://www.capterra.do/alternatives/200137/proprofs-knowledge-base","about":{"@id":"https://www.capterra.do/alternatives/200137/proprofs-knowledge-base#software"},"breadcrumb":{"@id":"https://www.capterra.do/alternatives/200137/proprofs-knowledge-base#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.do/alternatives/200137/proprofs-knowledge-base#webpage","mainEntity":{"@id":"https://www.capterra.do/alternatives/200137/proprofs-knowledge-base#software"},"isPartOf":{"@id":"https://www.capterra.do/#website"},"inLanguage":"es-DO","publisher":{"@id":"https://www.capterra.do/#organization"}},{"name":"ProProfs Knowledge Base","url":"https://www.capterra.do/software/200137/proprofs-knowledge-base","@type":"SoftwareApplication","@id":"https://www.capterra.do/software/200137/proprofs-knowledge-base#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.do/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":28},"offers":{"price":"79","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de gestión del conocimiento","position":2,"item":"/directory/30094/knowledge-management/software","@type":"ListItem"},{"name":"ProProfs Knowledge Base","position":3,"item":"/software/200137/proprofs-knowledge-base","@type":"ListItem"},{"name":"Alternativas a ProProfs Knowledge Base","position":4,"item":"https://www.capterra.do/alternatives/200137/proprofs-knowledge-base","@type":"ListItem"}],"@id":"https://www.capterra.do/alternatives/200137/proprofs-knowledge-base#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Alternativas a ProProfs Knowledge Base y competidores - Capterra República Dominicana 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Document360","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/77b19820-4aad-4900-9b31-63045d39b2d4.png","url":"https://www.capterra.do/software/177031/document360","@type":"ListItem"},{"name":"Yonyx","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.capterra.do/software/130406/agi-self-service","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.do/software/102188/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.do/software/113540/bitrix24","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.do/software/164283/zendesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.do/software/136189/salesforce","@type":"ListItem"},{"name":"TeamSupport","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.do/software/87908/teamsupport","@type":"ListItem"},{"name":"LiveChat","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.do/software/62194/livechat","@type":"ListItem"},{"name":"Universal Knowledge","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01213b8a-835d-4d4a-85e6-e4e8f1a0fe27.png","url":"https://www.capterra.do/software/39188/kps-knowledge-management-software","@type":"ListItem"},{"name":"Groove","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.capterra.do/software/143005/groove","@type":"ListItem"},{"name":"Freshdesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.do/software/124981/freshdesk","@type":"ListItem"},{"name":"Freshservice","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.do/software/132997/freshservice","@type":"ListItem"},{"name":"Confluence","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.capterra.do/software/136446/confluence","@type":"ListItem"},{"name":"Deskpro","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40fb1d36-18e6-4c51-8213-9bb9c73e9db5.png","url":"https://www.capterra.do/software/127288/deskpro","@type":"ListItem"},{"name":"Zoho Desk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.do/software/169505/zoho-desk","@type":"ListItem"}],"@id":"https://www.capterra.do/alternatives/200137/proprofs-knowledge-base#itemlist","numberOfItems":15}
</script>