---
description: ¿Qué piensan los usuarios de Serviceware Knowledge? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Serviceware Knowledge gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Serviceware Knowledge - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [Serviceware Knowledge](/software/157544/serviceware-knowledge) > [Alternativas a Serviceware Knowledge](https://www.capterra.do/alternatives/157544/serviceware-knowledge)

# Alternativas a Serviceware Knowledge

Canonical: https://www.capterra.do/alternatives/157544/serviceware-knowledge

> Explorar las mejores alternativas a Serviceware Knowledge. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.do/software/124981/freshdesk)
   - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/124981/157544/freshdesk/vs/serviceware-knowledge)
2. **Freshservice** — 4.6/5 (802 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.do/software/132997/freshservice)
   - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/132997/157544/freshservice/vs/serviceware-knowledge)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.do/software/102188/liveagent)
   - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/102188/157544/liveagent/vs/serviceware-knowledge)
4. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.do/software/138769/jira-service-management)
   - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/138769/157544/jira-service-management/vs/serviceware-knowledge)
5. **KnowledgeOwl** — 4.8/5 (240 reviews) — Fácil de usar y de actualizar, KnowledgeOwl elimina las complicaciones de tener que crear y mantener una base de conocimientos para tus clientes y personal.
   - [Ver perfil](https://www.capterra.do/software/132902/knowledgeowl)
   - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/132902/157544/knowledgeowl/vs/serviceware-knowledge)
6. **Deepser** — 4.6/5 (58 reviews) — Deepser es una solución ITSM desarrollada para optimizar la gestión de solicitudes de soporte, procesos organizativos y actividades.
   - [Ver perfil](https://www.capterra.do/software/178946/deepser)
   - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/157544/178946/serviceware-knowledge/vs/deepser)
7. **Yonyx** — 4.7/5 (259 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
   - [Ver perfil](https://www.capterra.do/software/130406/agi-self-service)
   - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/130406/157544/agi-self-service/vs/serviceware-knowledge)
8. **Inbenta** — 4.7/5 (13 reviews) — Ofrece a los clientes y empleados las respuestas más relevantes en tiempo real gracias a la automatización inteligente sin código y la IA conversacional.
   - [Ver perfil](https://www.capterra.do/software/158902/inbenta)
   - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/157544/158902/serviceware-knowledge/vs/inbenta)
9. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.do/software/164283/zendesk)
   - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/157544/164283/serviceware-knowledge/vs/zendesk)
10. **Bitrix24** — 4.2/5 (1005 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
    - [Ver perfil](https://www.capterra.do/software/113540/bitrix24)
    - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/113540/157544/bitrix24/vs/serviceware-knowledge)
11. **Zoho Desk** — 4.5/5 (2216 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
    - [Ver perfil](https://www.capterra.do/software/169505/zoho-desk)
    - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/157544/169505/serviceware-knowledge/vs/zoho-desk)
12. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
    - [Ver perfil](https://www.capterra.do/software/136189/salesforce)
    - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/136189/157544/salesforce/vs/serviceware-knowledge)
13. **TeamSupport** — 4.5/5 (850 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
    - [Ver perfil](https://www.capterra.do/software/87908/teamsupport)
    - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/87908/157544/teamsupport/vs/serviceware-knowledge)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
    - [Ver perfil](https://www.capterra.do/software/129478/solarwinds-service-desk)
    - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/129478/157544/solarwinds-service-desk/vs/serviceware-knowledge)
15. **Help Scout** — 4.6/5 (226 reviews) — Help Scout es un centro de ayuda basado en web y diseñado para una excelente experiencia del cliente.
    - [Ver perfil](https://www.capterra.do/software/136909/help-scout)
    - [Comparar con Serviceware Knowledge](https://www.capterra.do/compare/136909/157544/help-scout/vs/serviceware-knowledge)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.capterra.do/directory/30094/knowledge-management/software)
- [Software de servicio al cliente](https://www.capterra.do/directory/22/customer-service/software)
- [Software de base de conocimientos](https://www.capterra.do/directory/32454/knowledge-base/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/157544/serviceware-knowledge)
- [Ver el perfil del producto](https://www.capterra.do/software/157544/serviceware-knowledge)

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