---
description: ¿Qué piensan los usuarios de Intelligent Service Management? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Intelligent Service Management gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Intelligent Service Management - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de ITSM](/directory/30676/itsm/software) > [Intelligent Service Management](/software/156351/cloud-service-management) > [Alternativas a Intelligent Service Management](https://www.capterra.do/alternatives/156351/cloud-service-management)

# Alternativas a Intelligent Service Management

Canonical: https://www.capterra.do/alternatives/156351/cloud-service-management

> Explorar las mejores alternativas a Intelligent Service Management. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.do/software/132997/freshservice)
   - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/132997/156351/freshservice/vs/cloud-service-management)
2. **BOSSDesk** — 4.6/5 (139 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
   - [Ver perfil](https://www.capterra.do/software/144825/boss-solutions)
   - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/144825/156351/boss-solutions/vs/cloud-service-management)
3. **ChangeGear** — 4.0/5 (51 reviews) — El software ChangeGear de SunView ofrece ITSM de nivel empresarial que es rápido de implementar, fácil de configurar y menos costoso de mantener.
   - [Ver perfil](https://www.capterra.do/software/146239/changegear-itsm)
   - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/146239/156351/changegear-itsm/vs/cloud-service-management)
4. **Alloy Navigator** — 4.5/5 (64 reviews) — Alloy Navigator es una solución del mundo real diseñada para clientes del mundo real, construida por personas de TI del mundo real como tú.
   - [Ver perfil](https://www.capterra.do/software/108129/alloy-navigator)
   - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/108129/156351/alloy-navigator/vs/cloud-service-management)
5. **Virima** — 4.6/5 (15 reviews) — Virima resuelve tus problemas de gestión de servicios y activos de TI más difíciles. Ninguna otra plataforma ofrece estas características, flexibilidad y valor.
   - [Ver perfil](https://www.capterra.do/software/178220/virima)
   - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/156351/178220/cloud-service-management/vs/virima)
6. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.do/software/138769/jira-service-management)
   - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/138769/156351/jira-service-management/vs/cloud-service-management)
7. **Canfigure** — 4.7/5 (22 reviews) — Canfigure es una solución modular ITSM e ITAM (gestión de activos de TI, por sus siglas en inglés) basada en los principios de ITIL. Canfigure puede implementarse en la nube o de forma local.
   - [Ver perfil](https://www.capterra.do/software/184941/canfigure)
   - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/156351/184941/cloud-service-management/vs/canfigure)
8. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
   - [Ver perfil](https://www.capterra.do/software/16499/issuetrak)
   - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/16499/156351/issuetrak/vs/cloud-service-management)
9. **Xurrent** — 4.7/5 (27 reviews) — Aplicación de gestión de servicios de TI de clase empresarial creada para organizaciones multinacionales enfocada en la integración y gestión de servicios.
   - [Ver perfil](https://www.capterra.do/software/146207/itrp)
   - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/146207/156351/itrp/vs/cloud-service-management)
10. **SysAid** — 4.5/5 (511 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
    - [Ver perfil](https://www.capterra.do/software/107225/sysaid)
    - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/107225/156351/sysaid/vs/cloud-service-management)
11. **Deepser** — 4.6/5 (56 reviews) — Deepser es una solución ITSM desarrollada para optimizar la gestión de solicitudes de soporte, procesos organizativos y actividades.
    - [Ver perfil](https://www.capterra.do/software/178946/deepser)
    - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/156351/178946/cloud-service-management/vs/deepser)
12. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
    - [Ver perfil](https://www.capterra.do/software/129478/solarwinds-service-desk)
    - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/129478/156351/solarwinds-service-desk/vs/cloud-service-management)
13. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
    - [Ver perfil](https://www.capterra.do/software/132880/vivantio)
    - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/132880/156351/vivantio/vs/cloud-service-management)
14. **EcholoN** — 4.7/5 (35 reviews) — EcholoN, un conjunto de software de gestión de servicios, representa una solución integral para servicio, asistencia y atención al cliente.
    - [Ver perfil](https://www.capterra.do/software/189744/echolon)
    - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/156351/189744/cloud-service-management/vs/echolon)
15. **ServiceTonic** — 4.5/5 (2 reviews) — Software de help desk y gestión de servicios. potente, flexible y fácil de usar. Para ITSM, Customer Service y cualquier otro servicio (ESM). Altamente configurable sin programar.
    - [Ver perfil](https://www.capterra.do/software/112516/servicetonic)
    - [Comparar con Intelligent Service Management](https://www.capterra.do/compare/112516/156351/servicetonic/vs/cloud-service-management)

## Categorías relacionadas

- [Software de ITSM](https://www.capterra.do/directory/30676/itsm/software)
- [Software para gestión informática](https://www.capterra.do/directory/10001/it-management/software)
- [Software para servicios informáticos](https://www.capterra.do/directory/30672/it-service/software)
- [Herramientas para el cambio organizacional](https://www.capterra.do/directory/30958/change-management/software)
- [Software de help desk](https://www.capterra.do/directory/30008/help-desk/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/156351/cloud-service-management)
- [Ver el perfil del producto](https://www.capterra.do/software/156351/cloud-service-management)

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