---
description: ¿Qué piensan los usuarios de Sharpen? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Sharpen gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sharpen - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Sharpen](/software/145658/sharpen) > [Alternativas a Sharpen](https://www.capterra.do/alternatives/145658/sharpen)

# Alternativas a Sharpen

Canonical: https://www.capterra.do/alternatives/145658/sharpen

> Explorar las mejores alternativas a Sharpen. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Five9** — 4.2/5 (484 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.do/software/132405/five9)
   - [Comparar con Sharpen](https://www.capterra.do/compare/132405/145658/five9/vs/sharpen)
2. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.do/software/134775/incontact-call-center-software)
   - [Comparar con Sharpen](https://www.capterra.do/compare/134775/145658/incontact-call-center-software/vs/sharpen)
3. **Bitrix24** — 4.2/5 (1001 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.do/software/113540/bitrix24)
   - [Comparar con Sharpen](https://www.capterra.do/compare/113540/145658/bitrix24/vs/sharpen)
4. **Genesys Cloud CX** — 4.3/5 (268 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.do/software/21409/genesys-cloud)
   - [Comparar con Sharpen](https://www.capterra.do/compare/21409/145658/genesys-cloud/vs/sharpen)
5. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk es un software de centro de contacto intuitivo basado en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
   - [Ver perfil](https://www.capterra.do/software/132852/talkdesk)
   - [Comparar con Sharpen](https://www.capterra.do/compare/132852/145658/talkdesk/vs/sharpen)
6. **RingCX** — 4.2/5 (258 reviews) — RingCentral Contact Centre ofrece capacidades omnicanal que permiten a los clientes decidir cómo quieren interactuar contigo.
   - [Ver perfil](https://www.capterra.do/software/154951/ringcentral-contact-center)
   - [Comparar con Sharpen](https://www.capterra.do/compare/145658/154951/sharpen/vs/ringcentral-contact-center)
7. **Ytel** — 3.9/5 (26 reviews) — Centro de contacto en la nube y soluciones de API de comunicación. Ideal para campañas multicanal de gran escala y atención al cliente.
   - [Ver perfil](https://www.capterra.do/software/123451/x5-cloud-contact-center)
   - [Comparar con Sharpen](https://www.capterra.do/compare/123451/145658/x5-cloud-contact-center/vs/sharpen)
8. **ZIWO** — 4.6/5 (109 reviews) — Software de centro de contacto en la nube implementado al instante. Basado en API completo. Complementos de CRM. Conecta agentes reales o virtuales.
   - [Ver perfil](https://www.capterra.do/software/171265/ziwo)
   - [Comparar con Sharpen](https://www.capterra.do/compare/145658/171265/sharpen/vs/ziwo)
9. **Aircall** — 4.2/5 (465 reviews) — Aircall es el sistema telefónico basado en la nube más intuitivo que existe. Experimenta una configuración fácil, sin hardware, y decenas de integraciones con CRM.
   - [Ver perfil](https://www.capterra.do/software/144486/aircall)
   - [Comparar con Sharpen](https://www.capterra.do/compare/144486/145658/aircall/vs/sharpen)
10. **JustCall** — 4.1/5 (225 reviews) — JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
    - [Ver perfil](https://www.capterra.do/software/157853/justcall)
    - [Comparar con Sharpen](https://www.capterra.do/compare/145658/157853/sharpen/vs/justcall)
11. **Kixie PowerCall** — 4.6/5 (295 reviews) — Kixie es la forma más rápida de hacer más llamadas de ventas. Comienza a hacer llamadas locales o internacionales en 3 minutos con el marcador PowerCall.
    - [Ver perfil](https://www.capterra.do/software/135636/kixie-powercall)
    - [Comparar con Sharpen](https://www.capterra.do/compare/135636/145658/kixie-powercall/vs/sharpen)
12. **Bright Pattern** — 4.8/5 (104 reviews) — Excelente proveedor global de software omnicanal de centro de contacto basado en la nube.
    - [Ver perfil](https://www.capterra.do/software/130369/bright-pattern)
    - [Comparar con Sharpen](https://www.capterra.do/compare/130369/145658/bright-pattern/vs/sharpen)
13. **Dialpad** — 4.2/5 (570 reviews) — Dialpad Sell es un marcador de ventas efectivo que acelera el tiempo de lanzamiento y hace que los representantes de ventas sean más productivos gracias a su tecnología de inteligencia de voz.
    - [Ver perfil](https://www.capterra.do/software/190976/dialpad-sell)
    - [Comparar con Sharpen](https://www.capterra.do/compare/145658/190976/sharpen/vs/dialpad-sell)
14. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Solución de telefonía empresarial con funciones de grabación, operadora automática, duplicación de línea, reenvío de llamadas y puesta en espera.
    - [Ver perfil](https://www.capterra.do/software/145004/nextiva-call-center)
    - [Comparar con Sharpen](https://www.capterra.do/compare/145004/145658/nextiva-call-center/vs/sharpen)
15. **LiveAgent** — 4.7/5 (1787 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
    - [Ver perfil](https://www.capterra.do/software/102188/liveagent)
    - [Comparar con Sharpen](https://www.capterra.do/compare/102188/145658/liveagent/vs/sharpen)

## Categorías relacionadas

- [Software para call center](https://www.capterra.do/directory/30007/call-center/software)
- [Sistemas IVR](https://www.capterra.do/directory/30231/ivr/software)
- [Programas para grabar llamadas](https://www.capterra.do/directory/30533/call-recording/software)
- [Software de soporte al cliente](https://www.capterra.do/directory/32315/customer-support/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.do/directory/30671/customer-experience/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/145658/sharpen)
- [Ver el perfil del producto](https://www.capterra.do/software/145658/sharpen)

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