---
description: ¿Qué piensan los usuarios de SupportHero? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de SupportHero gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SupportHero - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [SupportHero](/software/144138/supporthero) > [Alternativas a SupportHero](https://www.capterra.do/alternatives/144138/supporthero)

# Alternativas a SupportHero

Canonical: https://www.capterra.do/alternatives/144138/supporthero

> Explorar las mejores alternativas a SupportHero. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Connecteam** — 4.6/5 (5316 reviews) — Programación de trabajos con actualizaciones de estado por GPS, notas de turnos y más con la aplicación todo en uno de Connecteam, que es potente y fácil de usar.
   - [Ver perfil](https://www.capterra.do/software/153140/connecteam)
   - [Comparar con SupportHero](https://www.capterra.do/compare/144138/153140/supporthero/vs/connecteam)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.do/software/102188/liveagent)
   - [Comparar con SupportHero](https://www.capterra.do/compare/102188/144138/liveagent/vs/supporthero)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.do/software/124981/freshdesk)
   - [Comparar con SupportHero](https://www.capterra.do/compare/124981/144138/freshdesk/vs/supporthero)
4. **Freshservice** — 4.6/5 (802 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.do/software/132997/freshservice)
   - [Comparar con SupportHero](https://www.capterra.do/compare/132997/144138/freshservice/vs/supporthero)
5. **Confluence** — 4.5/5 (3720 reviews) — Confluence es un espacio de trabajo con tecnología de IA donde el conocimiento impulsa el impacto y ayuda a cada equipo a enfrentar los desafíos más difíciles.
   - [Ver perfil](https://www.capterra.do/software/136446/confluence)
   - [Comparar con SupportHero](https://www.capterra.do/compare/136446/144138/confluence/vs/supporthero)
6. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.do/software/138769/jira-service-management)
   - [Comparar con SupportHero](https://www.capterra.do/compare/138769/144138/jira-service-management/vs/supporthero)
7. **SysAid** — 4.5/5 (523 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
   - [Ver perfil](https://www.capterra.do/software/107225/sysaid)
   - [Comparar con SupportHero](https://www.capterra.do/compare/107225/144138/sysaid/vs/supporthero)
8. **Document360** — 4.7/5 (292 reviews) — Base de conocimiento impulsada por IA para clientes y equipos. Crea, comparte y gestiona documentación de productos, guías de usuario, SOP (procedimientos operativos estándar, por sus siglas en inglés), wikis y más.
   - [Ver perfil](https://www.capterra.do/software/177031/document360)
   - [Comparar con SupportHero](https://www.capterra.do/compare/144138/177031/supporthero/vs/document360)
9. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Conserva la organización de tu equipo, crea soluciones proactivas para los clientes y ten conocimiento del nivel de satisfacción de los clientes con HubSpot Service Hub.
   - [Ver perfil](https://www.capterra.do/software/182476/hubspot-service-hub)
   - [Comparar con SupportHero](https://www.capterra.do/compare/144138/182476/supporthero/vs/hubspot-service-hub)
10. **Caspio** — 4.6/5 (249 reviews) — Caspio es una de las principales plataformas sin código a nivel mundial para crear aplicaciones de bases de datos online sin necesidad de escribir código.
    - [Ver perfil](https://www.capterra.do/software/137206/caspio)
    - [Comparar con SupportHero](https://www.capterra.do/compare/137206/144138/caspio/vs/supporthero)
11. **Agiloft** — 4.8/5 (39 reviews) — Ganador del premio "Editor's Choice". Automatiza la generación de contratos, aprobaciones e informes con proveedores y clientes. Con la confianza de más de 3 millones de usuarios.
    - [Ver perfil](https://www.capterra.do/software/101273/agiloft)
    - [Comparar con SupportHero](https://www.capterra.do/compare/101273/144138/agiloft/vs/supporthero)
12. **BOSSDesk** — 4.7/5 (145 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
    - [Ver perfil](https://www.capterra.do/software/144825/boss-solutions)
    - [Comparar con SupportHero](https://www.capterra.do/compare/144138/144825/supporthero/vs/boss-solutions)
13. **Shelf** — 4.8/5 (106 reviews) — Gestión inteligente del conocimiento para centros de contacto o help desks que facilita la búsqueda, el mantenimiento y la actualización de conocimientos críticos.
    - [Ver perfil](https://www.capterra.do/software/146524/shelf)
    - [Comparar con SupportHero](https://www.capterra.do/compare/144138/146524/supporthero/vs/shelf)
14. **livepro** — 4.8/5 (182 reviews) — livepro ha sido diseñada específicamente para gestionar el conocimiento y mejorar la experiencia del cliente. Proporciona RESPUESTAS, no documentos, sin importar qué canal se utilice.
    - [Ver perfil](https://www.capterra.do/software/165150/livepro)
    - [Comparar con SupportHero](https://www.capterra.do/compare/144138/165150/supporthero/vs/livepro)
15. **Deepser** — 4.6/5 (58 reviews) — Deepser es una solución ITSM desarrollada para optimizar la gestión de solicitudes de soporte, procesos organizativos y actividades.
    - [Ver perfil](https://www.capterra.do/software/178946/deepser)
    - [Comparar con SupportHero](https://www.capterra.do/compare/144138/178946/supporthero/vs/deepser)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.capterra.do/directory/30094/knowledge-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/144138/supporthero)
- [Ver el perfil del producto](https://www.capterra.do/software/144138/supporthero)

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