---
description: ¿Qué piensan los usuarios de Customer Monitor? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Customer Monitor gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Monitor - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/30671/customer-experience/software) > [Customer Monitor](/software/135100/customer-monitor) > [Alternativas a Customer Monitor](https://www.capterra.do/alternatives/135100/customer-monitor)

# Alternativas a Customer Monitor

Canonical: https://www.capterra.do/alternatives/135100/customer-monitor

> Explorar las mejores alternativas a Customer Monitor. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **SurveyMonkey** — 4.6/5 (10455 reviews) — Una plataforma de encuestas líder en el mercado.
   - [Ver perfil](https://www.capterra.do/software/32728/surveymonkey)
   - [Comparar con Customer Monitor](https://www.capterra.do/compare/32728/135100/surveymonkey/vs/customer-monitor)
2. **Trustpilot** — 4.5/5 (1204 reviews) — Herramienta de gestión de reseñas del cliente que te ayuda a conectarte y generar confianza con tus clientes.
   - [Ver perfil](https://www.capterra.do/software/169618/trustpilot)
   - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/169618/customer-monitor/vs/trustpilot)
3. **Broadly** — 4.8/5 (336 reviews) — Broadly es una plataforma de generación de reseñas que ayuda a las empresas locales a obtener reseñas positivas online y, a la vez, protege su reputación.
   - [Ver perfil](https://www.capterra.do/software/161326/broadly-reviews)
   - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/161326/customer-monitor/vs/broadly-reviews)
4. **Jotform** — 4.7/5 (2885 reviews) — Actualiza la experiencia del cliente con Jotform Enterprise. Crea encuestas y aplicaciones y recibe firmas electrónicas y pagos con facilidad.
   - [Ver perfil](https://www.capterra.do/software/158456/jotform-4-0)
   - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/158456/customer-monitor/vs/jotform-4-0)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Comienza gratis con LiveAgent y brinda una excelente atención al cliente con una solución de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.do/software/102188/liveagent)
   - [Comparar con Customer Monitor](https://www.capterra.do/compare/102188/135100/liveagent/vs/customer-monitor)
6. **Typeform** — 4.7/5 (964 reviews) — Typeform hace que los formularios sean divertidos para tus clientes para que tú obtengas mejores datos.
   - [Ver perfil](https://www.capterra.do/software/137289/typeform)
   - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/137289/customer-monitor/vs/typeform)
7. **Zoho CRM** — 4.3/5 (6973 reviews) — Zoho CRM otorga a las organizaciones una solución completa de gestión del ciclo de vida de las relaciones con los clientes.
   - [Ver perfil](https://www.capterra.do/software/155928/zoho-crm)
   - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/155928/customer-monitor/vs/zoho-crm)
8. **Weave** — 4.3/5 (669 reviews) — Weave es una plataforma de comunicación que ayuda a las empresas a conectar con las personas a las que prestan servicios.
   - [Ver perfil](https://www.capterra.do/software/141842/weave)
   - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/141842/customer-monitor/vs/weave)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support es un valorado software de help desk creado para mejorar la experiencia del cliente.
   - [Ver perfil](https://www.capterra.do/software/164283/zendesk)
   - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/164283/customer-monitor/vs/zendesk)
10. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 50 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
    - [Ver perfil](https://www.capterra.do/software/124981/freshdesk)
    - [Comparar con Customer Monitor](https://www.capterra.do/compare/124981/135100/freshdesk/vs/customer-monitor)
11. **SurveySparrow** — 4.4/5 (121 reviews) — SurveySparrow ofrece gestión integral de la CX (experiencia del cliente, por sus siglas en inglés), con encuestas interactivas y analíticas en tiempo real para obtener información procesable.
    - [Ver perfil](https://www.capterra.do/software/168823/surveysparrow)
    - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/168823/customer-monitor/vs/surveysparrow)
12. **Swell** — 4.6/5 (357 reviews) — Permite a las empresas recopilar comentarios de experiencia del cliente en tiempo real: NPS, CX y reseñas online en sitios que importan.
    - [Ver perfil](https://www.capterra.do/software/172802/swell)
    - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/172802/customer-monitor/vs/swell)
13. **Birdeye** — 4.7/5 (704 reviews) — BirdEye ayuda a las empresas a recopilar comentarios de los clientes y a aprovecharlos para el crecimiento en un panel de control todo en uno y fácil de usar.
    - [Ver perfil](https://www.capterra.do/software/152997/birdeye)
    - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/152997/customer-monitor/vs/birdeye)
14. **Lucky Orange** — 4.7/5 (260 reviews) — Herramientas de optimización de sitios web utilizadas por más de 500 000 sitios en todo el mundo. Todos los planes incluyen mapas térmicos, grabaciones, encuestas y chat en vivo, entre otras funciones.
    - [Ver perfil](https://www.capterra.do/software/150695/lucky-orange)
    - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/150695/customer-monitor/vs/lucky-orange)
15. **Zoho Desk** — 4.5/5 (2212 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
    - [Ver perfil](https://www.capterra.do/software/169505/zoho-desk)
    - [Comparar con Customer Monitor](https://www.capterra.do/compare/135100/169505/customer-monitor/vs/zoho-desk)

## Categorías relacionadas

- [Software de gestión de experiencia del cliente](https://www.capterra.do/directory/30671/customer-experience/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/135100/customer-monitor)
- [Ver el perfil del producto](https://www.capterra.do/software/135100/customer-monitor)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| en | <https://www.capterra.com/p/135100/Customer-Monitor/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/135100/customer-monitor> |
| en-AU | <https://www.capterra.com.au/alternatives/135100/customer-monitor> |
| en-CA | <https://www.capterra.ca/alternatives/135100/customer-monitor> |
| en-GB | <https://www.capterra.co.uk/alternatives/135100/customer-monitor> |
| en-IE | <https://www.capterra.ie/alternatives/135100/customer-monitor> |
| en-IL | <https://www.capterra.co.il/alternatives/135100/customer-monitor> |
| en-IN | <https://www.capterra.in/alternatives/135100/customer-monitor> |
| en-NZ | <https://www.capterra.co.nz/alternatives/135100/customer-monitor> |
| en-SG | <https://www.capterra.com.sg/alternatives/135100/customer-monitor> |
| en-ZA | <https://www.capterra.co.za/alternatives/135100/customer-monitor> |
| es | <https://www.capterra.es/alternatives/135100/customer-monitor> |
| es-AR | <https://www.capterra.com.ar/alternatives/135100/customer-monitor> |
| es-CL | <https://www.capterra.cl/alternatives/135100/customer-monitor> |
| es-CO | <https://www.capterra.co/alternatives/135100/customer-monitor> |
| es-CR | <https://www.capterra.co.cr/alternatives/135100/customer-monitor> |
| es-DO | <https://www.capterra.do/alternatives/135100/customer-monitor> |
| es-EC | <https://www.capterra.ec/alternatives/135100/customer-monitor> |
| es-MX | <https://www.capterra.mx/alternatives/135100/customer-monitor> |
| es-PA | <https://www.capterra.com.pa/alternatives/135100/customer-monitor> |
| es-PE | <https://www.capterra.pe/alternatives/135100/customer-monitor> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Customer Monitor","description":"Encuentra competidores y alternativas a Customer Monitor en Capterra República Dominicana. Te ayudamos a perfilar tus opciones y a buscar competidores y alternativas. Contacta con varios proveedores y encuentra la solución que estás buscando.","url":"https://www.capterra.do/alternatives/135100/customer-monitor","about":{"@id":"https://www.capterra.do/alternatives/135100/customer-monitor#software"},"breadcrumb":{"@id":"https://www.capterra.do/alternatives/135100/customer-monitor#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.do/alternatives/135100/customer-monitor#webpage","mainEntity":{"@id":"https://www.capterra.do/alternatives/135100/customer-monitor#software"},"publisher":{"@id":"https://www.capterra.do/#organization"},"inLanguage":"es-DO","isPartOf":{"@id":"https://www.capterra.do/#website"}},{"name":"Customer Monitor","url":"https://www.capterra.do/software/135100/customer-monitor","@type":"SoftwareApplication","@id":"https://www.capterra.do/software/135100/customer-monitor#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.do/#organization"},"offers":{"price":"99","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de gestión de experiencia del cliente","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Customer Monitor","position":3,"item":"/software/135100/customer-monitor","@type":"ListItem"},{"name":"Alternativas a Customer Monitor","position":4,"item":"https://www.capterra.do/alternatives/135100/customer-monitor","@type":"ListItem"}],"@id":"https://www.capterra.do/alternatives/135100/customer-monitor#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Alternativas a Customer Monitor y competidores - Capterra República Dominicana 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"SurveyMonkey","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8a170d5-f00f-4bc4-bb3c-53f779e744b1.jpeg","url":"https://www.capterra.do/software/32728/surveymonkey","@type":"ListItem"},{"name":"Trustpilot","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0340ad5c-7a32-415d-beb8-8fc9875e80c7.png","url":"https://www.capterra.do/software/169618/trustpilot","@type":"ListItem"},{"name":"Broadly","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64afba5b-e748-46d4-bd46-c05ee13d988a.png","url":"https://www.capterra.do/software/161326/broadly-reviews","@type":"ListItem"},{"name":"Jotform","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba1007d-abcd-4fe1-aeb3-964fd08702cb.png","url":"https://www.capterra.do/software/158456/jotform-4-0","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.do/software/102188/liveagent","@type":"ListItem"},{"name":"Typeform","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.capterra.do/software/137289/typeform","@type":"ListItem"},{"name":"Zoho CRM","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.capterra.do/software/155928/zoho-crm","@type":"ListItem"},{"name":"Weave","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.do/software/141842/weave","@type":"ListItem"},{"name":"Zendesk Suite","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.do/software/164283/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.do/software/124981/freshdesk","@type":"ListItem"},{"name":"SurveySparrow","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b9df90a-8a8b-4d57-b659-64e51c71ebc6.png","url":"https://www.capterra.do/software/168823/surveysparrow","@type":"ListItem"},{"name":"Swell","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4294a40c-1b50-4d1f-be8d-296cae95fb68.png","url":"https://www.capterra.do/software/172802/swell","@type":"ListItem"},{"name":"Birdeye","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.capterra.do/software/152997/birdeye","@type":"ListItem"},{"name":"Lucky Orange","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.capterra.do/software/150695/lucky-orange","@type":"ListItem"},{"name":"Zoho Desk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.do/software/169505/zoho-desk","@type":"ListItem"}],"@id":"https://www.capterra.do/alternatives/135100/customer-monitor#itemlist","numberOfItems":15}
</script>