---
description: ¿Qué piensan los usuarios de Total Contacts & HelpDesk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Total Contacts & HelpDesk gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Total Contacts & HelpDesk - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [Total Contacts & HelpDesk](/software/127283/tele-support-helpdesk) > [Alternativas a Total Contacts & HelpDesk](https://www.capterra.do/alternatives/127283/tele-support-helpdesk)

# Alternativas a Total Contacts & HelpDesk

Canonical: https://www.capterra.do/alternatives/127283/tele-support-helpdesk

> Explorar las mejores alternativas a Total Contacts & HelpDesk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.do/software/62194/livechat)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/62194/127283/livechat/vs/tele-support-helpdesk)
2. **Zoho Assist** — 4.7/5 (1375 reviews) — Zoho Assist proporciona una interfaz de usuario simple y directa para conectarse a computadoras remotas en cualquier parte del mundo.
   - [Ver perfil](https://www.capterra.do/software/181775/zoho-assist)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/127283/181775/tele-support-helpdesk/vs/zoho-assist)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.do/software/164283/zendesk)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/127283/164283/tele-support-helpdesk/vs/zendesk)
4. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
   - [Ver perfil](https://www.capterra.do/software/87908/teamsupport)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/87908/127283/teamsupport/vs/tele-support-helpdesk)
5. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.do/software/132997/freshservice)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/127283/132997/tele-support-helpdesk/vs/freshservice)
6. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.do/software/124981/freshdesk)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/124981/127283/freshdesk/vs/tele-support-helpdesk)
7. **Spiceworks Cloud Help Desk** — 4.4/5 (584 reviews) — Descarga el software gratuito de mesa de ayuda de TI para profesionales y administradores de sistemas de TI en todo el mundo en todas las empresas. Aplicaciones de asistencia y móviles también gratuitas.
   - [Ver perfil](https://www.capterra.do/software/102709/spiceworks-it-help-desk)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/102709/127283/spiceworks-it-help-desk/vs/tele-support-helpdesk)
8. **Front** — 4.5/5 (286 reviews) — Front es la primera bandeja de entrada compartida que ayuda a los equipos a colaborar en cada correo electrónico con mayor transparencia, responsabilidad y eficiencia.
   - [Ver perfil](https://www.capterra.do/software/132901/front)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/127283/132901/tele-support-helpdesk/vs/front)
9. **OTRS** — 4.4/5 (96 reviews) — Suite de gestión de servicios totalmente gestionada que incluye tickets, automatización del flujo de trabajo y notificación para ITSM, atención al cliente y seguridad.
   - [Ver perfil](https://www.capterra.do/software/127284/otrs)
   - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/127283/127284/tele-support-helpdesk/vs/otrs)
10. **Notion** — 4.7/5 (2709 reviews) — Solución de gestión de proyectos local y basada en la nube que permite a empresas de todos los tamaños gestionar notas, tareas, proyectos, bases de datos y más.
    - [Ver perfil](https://www.capterra.do/software/186596/notion)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/127283/186596/tele-support-helpdesk/vs/notion)
11. **BOSSDesk** — 4.6/5 (139 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
    - [Ver perfil](https://www.capterra.do/software/144825/boss-solutions)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/127283/144825/tele-support-helpdesk/vs/boss-solutions)
12. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
    - [Ver perfil](https://www.capterra.do/software/129478/solarwinds-service-desk)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/127283/129478/tele-support-helpdesk/vs/solarwinds-service-desk)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
    - [Ver perfil](https://www.capterra.do/software/144040/tidio-chat)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/127283/144040/tele-support-helpdesk/vs/tidio-chat)
14. **Lansweeper** — 4.5/5 (73 reviews) — Lansweeper es una solución de administración de activos sin agente que puede escanear cualquier configuración de red. Centro de ayuda y gestión de tickets integrados.
    - [Ver perfil](https://www.capterra.do/software/126334/lansweeper)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/126334/127283/lansweeper/vs/tele-support-helpdesk)
15. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow automatiza las tareas diarias de asistencia y ayuda a supervisar, medir y procesar cualquier unidad de trabajo. Es fácil de usar y de ampliar.
    - [Ver perfil](https://www.capterra.do/software/152871/servicenow)
    - [Comparar con Total Contacts & HelpDesk](https://www.capterra.do/compare/127283/152871/tele-support-helpdesk/vs/servicenow)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.do/directory/30008/help-desk/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/127283/tele-support-helpdesk)
- [Ver el perfil del producto](https://www.capterra.do/software/127283/tele-support-helpdesk)

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