---
description: ¿Qué piensan los usuarios de Enghouse eKMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Enghouse eKMS gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Enghouse eKMS - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [Enghouse eKMS](/software/120410/ekms) > [Alternativas a Enghouse eKMS](https://www.capterra.do/alternatives/120410/ekms)

# Alternativas a Enghouse eKMS

Canonical: https://www.capterra.do/alternatives/120410/ekms

> Explorar las mejores alternativas a Enghouse eKMS. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.do/software/102188/liveagent)
   - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/102188/120410/liveagent/vs/ekms)
2. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.
   - [Ver perfil](https://www.capterra.do/software/83211/happyfox)
   - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/83211/120410/happyfox/vs/ekms)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.do/software/164283/zendesk)
   - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/120410/164283/ekms/vs/zendesk)
4. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es un destacado software gratuito de gestión de asociaciones. Nube, móvil, de código abierto. Más de 15 millones de clientes
   - [Ver perfil](https://www.capterra.do/software/113540/bitrix24)
   - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/113540/120410/bitrix24/vs/ekms)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.do/software/169505/zoho-desk)
   - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/120410/169505/ekms/vs/zoho-desk)
6. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
   - [Ver perfil](https://www.capterra.do/software/136189/salesforce)
   - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/120410/136189/ekms/vs/salesforce)
7. **Help Scout** — 4.6/5 (225 reviews) — Help Scout es un centro de ayuda basado en web y diseñado para una excelente experiencia del cliente.
   - [Ver perfil](https://www.capterra.do/software/136909/help-scout)
   - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/120410/136909/ekms/vs/help-scout)
8. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
   - [Ver perfil](https://www.capterra.do/software/87908/teamsupport)
   - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/87908/120410/teamsupport/vs/ekms)
9. **Deskpro** — 4.6/5 (38 reviews) — Una plataforma moderna de help desk para todo tipo de organizaciones. Versión alojada en la nube o instalación local para alojamiento propio.
   - [Ver perfil](https://www.capterra.do/software/127288/deskpro)
   - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/120410/127288/ekms/vs/deskpro)
10. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
    - [Ver perfil](https://www.capterra.do/software/132880/vivantio)
    - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/120410/132880/ekms/vs/vivantio)
11. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
    - [Ver perfil](https://www.capterra.do/software/138769/jira-service-management)
    - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/120410/138769/ekms/vs/jira-service-management)
12. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
    - [Ver perfil](https://www.capterra.do/software/62194/livechat)
    - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/62194/120410/livechat/vs/ekms)
13. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
    - [Ver perfil](https://www.capterra.do/software/16499/issuetrak)
    - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/16499/120410/issuetrak/vs/ekms)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
    - [Ver perfil](https://www.capterra.do/software/129478/solarwinds-service-desk)
    - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/120410/129478/ekms/vs/solarwinds-service-desk)
15. **HelpCrunch** — 4.8/5 (195 reviews) — Un chat en vivo perfecto, automatización de correo electrónico y un servicio de ayuda sencillo en un software asequible que te encantará.
    - [Ver perfil](https://www.capterra.do/software/146516/helpcrunch)
    - [Comparar con Enghouse eKMS](https://www.capterra.do/compare/120410/146516/ekms/vs/helpcrunch)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.capterra.do/directory/30094/knowledge-management/software)
- [Software de soporte al cliente](https://www.capterra.do/directory/32315/customer-support/software)
- [Software de servicio al cliente](https://www.capterra.do/directory/22/customer-service/software)
- [Software de contact center](https://www.capterra.do/directory/32035/contact-center/software)
- [Software de help desk](https://www.capterra.do/directory/30008/help-desk/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/120410/ekms)
- [Ver el perfil del producto](https://www.capterra.do/software/120410/ekms)

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